The document provides a summary of Laura James' qualifications, education, and work experience. It outlines her experience in sales, management, and tissue recovery. She has over 15 years of experience in sales, management, and medical device and pharmaceutical sales. Her education includes a Bachelor's degree from the University of Iowa in Spanish, Communication Studies, and International Business. She is currently employed as a full-time recovery technician at Midwest Eye Banks.

1. Laura James
201 W 125th Place, Crown Point, IN 46307
708-925-5069
LAURANICOLEJAMES@GMAIL.COM
QUALIFICATIONS
 Able to make rapid assessments and revise tactics to ensure progress and goal achievement
 Team oriented with the ability to teach, advise, and train across functional lines
 Excellent leadership skills, with several years of management experience in non-profit organizations
 Strong ability to work independently without direction to achieve common goals and objectives
 Detail oriented, strong organizational skills, work well under pressure and time constraints
 Quick learner with the ability to multi-task and possess impeccable work ethic
 Vast experience in the field of Medical and Device Sales, cons istently meeting and exceeding goals
 Proficient in Spanish
EDUCATION
UNIVERSITY OF IOWA, Iowa City IA MAY 2005
BACHELOR OF ARTS
Majors: Spanish, Communication Studies and International Business
EXPERIENCE
MIDWEST EYE BANKS, Chicago IL August 2005-Present
Recovery Technician (Contract employee until 2012, full time employee 2012 - present)
 Assess the health and quality of donors and corneal tissue that will be used for sight preservation and
restoration transplants
 Recover tissue from human cadavers to be utilized within transplantation surgeries and/or ground-breaking
medical research
 Recover vitreous fluid for Medical Examiners to fulfill autopsy requirements
 Facilitate correspondence between hospitals, morgues, funeral homes, other organ and tissue transplant
organizations, and the Midwest Eye Bank
 Assist in training of new employees
 Trusted with the responsibility to review medical records pre and post corneal recovery
 Perform or assist in various laboratory and office duties as needed
 Respected among colleagues at like-minded organ and tissue recovery agencies
 Skilled examiner of potential eye diseases which may prevent transplantation
RS MEDICAL, Chicago IL December 2007-December 2011
Account Manager
 Facilitated the sale of medical and capital equipment to physicians within the pain management,
rheumatology, PM&R, orthopedic, neurology, and neurosurgery segments in the greater Chicago area
 Prospected new physicians to increase market share
 Communicated effectively with business partners and executives by conducting conference calls and on-site
presentations
 Managed budget and administrative functions
 Provided patient instruction on use of devices
 Assisted in job training and product education of newly hired account managers
 Proven sales performance during tenure with the company: started in North Chicago territory, which had
previously been underperforming, came in at 115% of plan year one, 109% of plan year two, 105% of plan
year three
 In 2011, was re-assigned to underperforming South Chicago territory, was at 85% of yearly plan after 10
months in the territory before leaving the company

2. FOREST PHARMACEUTICALS, Chicago IL June 2006-December 2007
Territory Sales Representative
 Facilitated the promotion and sale of pharmaceutical medications Benicar, Lexapro, and Namenda within
the cardiovascular, neurology, psychiatry, and primary care segments in one of the company’s most
difficult-to-access territories, the downtown Chicago area
 Communicated effectively with business partners and executives by conducting conference calls and on-site
presentations
 Designed and implemented new processes for increased results and efficiency
 Managed budget and administrative functions ; developed business plan that lead to $6000 budget increase
for team three quarters in a row
 Part of the number one division in the country for fiscal year 2007
 Moved from 275/503 to 68/503 in first fiscal year with the company
ENTERPRISE RENT-A-CAR, Chicago IL July 2005-May 2006
Management Trainee, Management Assistant
 Managed daily activities of sales offices to achieve branch sales goals according to established standards
 Monitored and evaluated sales results, productivity levels and profit opportunities of assigned office
 Responsible for training and ongoing development of s ales staff to ensure effective solicitation, marketing,
and business development
 Ensured sales staff complies with all established policies and procedures
 Conducted face to face presentations of products to customers to review rental information, identify
customer needs, and cross -sell ancillary products
 Participated in sales and fleet growth initiatives as part of top-performing offices
 Took part in Top Gun Program at O’Hare International Airport for elite sales performers for four months
 Recognized as top sales performer for 5 out of 9 months with the company
COMMUNITY INVOLVEMENT, LEADERSHIP, AND AFFILIATIONS
 Zeta Tau Alpha Sorority (2001 – present)
 Served as Advisor for 100 collegiate women from 2006 – 2012
 Served as Vice President with local alumnae organization, from 2006 – 2012, in charge of planning bi-weekly
events for group of nearly 300 local alumnae
 Junior League of Chicago (2008 – 2012)
 Served as chair of service project from 2009-2011, arranging tutoring services for underprivileged children
and managing volunteer staff of 30+ members
 Served as chair of one of the League’s signature fundraising events from 2011- present, managing a budget
of $70,000 and a committee of 40+ volunteers ; oversaw marketing plan and overall event planning and
management for fundraiser