Debbie Castaneda has over 20 years of experience in transportation, logistics, and supply chain management. She has a proven track record of identifying process improvements and efficiencies that enhance operations and reduce costs. Her skills include project management, vendor negotiations, compliance, and customer service in both domestic and international operations.

1. DEBBIE CASTANEDA 815.609.7848
Plainfield, IL muidebus@gmail.com
SUMMARY
Professional who contributes to the overall success of organizations using strong execution and process improvement
skills, effectively worked with top executives, sales force and operational teams.
My driving force is identifying areas that will enhance efficiencies.
SKILLS
Computer Programs:
 PSI, SAP,TMS, WMS, ERP, Mercury Gate.
 Proficient in: Google Applications, Microsoft Word, Visio, Power Point, One Note,and Outlook. Certified in
Excel, one year in SharePoint.
Attributes:
 Incredible work ethic
 Exceptional Communicator
 Customer/Client Service
 Goal-oriented
 Metrics-focused
 Innovative Ideas
 Project Management
 Domestic and International Compliance
 Training and Development
PROFESSIONAL EXPERIENCE
RGL HOLDINGS, Green Bay, WI
Transportation Analyst 2016-2016
Collaborated with Dispatch Team by negotiating rates and contracts with carriers
Supported Sales Team with analysis of key areas to sell in that would make transportation profitable
Built relations and KPI on carriers to better match correct carrier to customer
QUAD GRAPHICS, Bolingbrook, IL 2014 - 2015
Vendor Development andProcurement
 Collaborating with Customer Service and Sales provided insight to the vendors.
 Determined where synergies existed with the3PL division to create more cost effective movements.
 Analyzed RFQ through RFP process.
 Analyzed staticlanes and 3PL freight to acquire carriers that could save company money, resulting in a way to save $1,400 monthly for a
major 3PL customer and $120K annually for another customer.
PACTIV, Romeoville, IL (Contracted work for TES) 2013 – 2014
CPU Coordinator – Temporary position working in place of an employeeon medical leave
 Coordinated pick-ups between Pactiv warehouse and customers
 Scheduled deliveries to customer
 Followed up on customer delivery and satisfaction
 Resolved carrier/customer issues

2. RR DONNELLEY & SONS, Bolingbrook, IL 2004 – 2011
Project Management / Compliancy Team (2009 – 2011)
 Managed projects related to vendor and transportation improvements.
 Root cause analysis.
 Audited all company processes and procedures to assure SOX compliancy.
 Designed, planned and implemented training courses including all Employee certification classes, safety compliance courses, leadership
skill courses.
 Coordinated and supervised all company events such as; Holiday parties, executive meetings, and company charity sponsored events.
 Managed major projects such as: working in conjunction with IT to assist in building a company-wideautomated program to improve
scheduling pick-ups and deliveries; automating warehouse receiving; automating Carrier compliance documentation; building a
spreadsheet to report updates and vital information to the Sales team.
RR DONNELLEY & SONS, Bolingbrook, IL
Intermodal Group Specialist (2008 - 2009)
 Provided innovative assistance within therailroad segment.
 Analyzed OTR freight for lead time and costs in the effort to save money for thecustomer and thecompany by changing over to rail
movements while not affecting service.
 Took initiative to become proficient with FDA rules and regulations required to move 3PL freight allowing company to broaden scopeand
provide additional services to customers.
RR DONNELLEY & SONS, Bolingbrook, IL
Vendor Development (2004 - 2008)
Provided leadership to Carrier Development
 Led a team of five expert negotiators and achieved a savings of $777K annually
 Led CAR (Customer Action Response) provided timely resolution to customer related issues
 Supervised On-Boarding procedure compliancy
 Negotiated carrier contracts working with thelegal team to identify any gaps
UPS SUPPLY CHAIN SOLUTIONS, Bensenville, IL 2000 - 2004
Global Operations Coordinator
Oversaw 220 offices worldwide for one of the largest customer accounts
 Led import/export teams by providing guidance on duties & tariffs and documentation
 Managed HTScodes, ensured compliance with customs regulations & related requirements
 Managing compliance within distribution centers designated as Foreign Trade Zones.
 Worked with CustomBrokers to clear
 Single source customer service provider for global customer
 Negotiated contracts for steamship lines, rail carriers and over the road trucking
 Reviewed, verified and approved all invoices and accessorial charges for Accounts Payable
 Quarterly report presentations for customer
 Monitored and analyzed service and profit level metrics comparing modes of transportation.
 Coordinated moves with carrier, customer, technicians and receiving and/or shippingoffices
EDUCATION AND TRAINING
Sawyer School of Business, Oak Park, IL
Certified
General Business/Accounting
AWARDS AND DESIGNATIONS
Outstanding Customer Service Award
Mentoring Certificate
Leadership Skills Certificate
ISO Certified
DOT Compliance and Alcohol Training Certificate
Excel Certified
Sorbanes – Oxley internal Compliance Auditor
COMMUNITY INVOLVEMENT
Volunteer with organizations related to working with underprivileged children and adults