My resume as a slideshow

1. Wyatt McNabb Resume

2. Seeking a position in a customer service environment that I can use my skills in interacting with customers by using compassion, empathy and being able to go beyond expectations Objective “If we don’t know where we are going, how will we know if we get there?” Anonymous

3. IT Coordinator, Westsphere Systems Inc. 2007 – Present IT management of all hardware and software as well as web applications Remote management of ATM network throughout Canada Project management of new BASE24 transaction processor and its integration into the INTERAC network Project management of new 'closed loop' card payment system Project management of payday loan company Report directly to Board of Directors Experience WSI

4. Sales Manager, Best Buy Canada 2004 – 2007 Control floor traffic and ensure customers are being serviced Supervise and direct floor supervisors in staffing, business plan creation and setting goals Back office duties; HR, P&L, inventory control Key holder Teaching sales skills to staff Conduct daily staff meetings Experience

5. General Manager - Service, Vencash ATM 2002 – 2004 Ensure SLA’s (Service Level Agreements) are in place and being adhered to by service technicians Process RMA’s (Return to Manufacture Authorizations) for warranty related issues Order and control inventory levels of ATM’s and service parts Monitor and control error logs for Canada-wide ATM’s Install and service ATM’s as required Train service technicians on best practices and repair techniques Experience

6. Director/Consultant, New Buffalo Gaming 2000 – 2002 Project Management new First Nation Casino/Hotel/Rec Centre complex on First Nation land Negotiate with Government of Alberta for new First Nation Casino Act Meet with First Nation Chiefs and Council to develop First Nation Gaming Model Prepare and present reports, proposals to executive committees and Directors Coordinate meetings and schedules. Experience

7. Manager, Casino Programs Alberta Gaming and Liquor Commission 1999 – 2000 Advise and develop public gaming policy in respect to casino environments Liaise with Alberta Casino Operators and provide point of contact Inspect Alberta casinos and monitor for compliance Train Gaming and Liquor inspectors on proper casino procedures Review and approve casino promotions pertaining to marketing and special events Experience

8. Executive Director, Palace Casino 1989 – 1999 Coordinate and oversee casino operations of department managers Manage casino games operations as per terms and conditions of operations and ensure compliance HR (Interviewing, CBA negotiations, Evaluations) Scheduling of management staff Training Project management - renovations and reallocations P&L responsibilities Budgeting and business plan preparation Experience

9. University of Alberta – 1976 Mount Royal College – 1974 Education

10. Skills