Shield Recruitment Services proposes a two-tier management structure for their account with a dedicated Account Executive and Account Coordinators. The Account Executive will manage the overall contract and client relationship while the Coordinators will handle staffing and day-to-day operations. Shield Recruitment Services offers recruitment capabilities across various sectors including temporary, permanent, and executive staffing. They aim to build strong client partnerships through an intensive vetting and onboarding process for candidates.

1. Shield Recruitment Services Limited
Presented by
Steve Fudge-Adams
Director
Martin Adams
Consultant

2. Management of Account
On-Site would propose to appoint a two tier structure as detailed below:
The first tier would consist of:
Steve Fudge-Adams- Account Executive
Responsibilities:
• To manage and facilitate the overall contract through the dedicated
Account Team to ensure that expectations are met and a consistent
service is delivered.
• To liaise with client personnel on a daily basis or as required.
• To provide statistical reports as required.
• To attend service review meetings as required.
• To develop a professional, honest and successful working relationship with
our client.

3. Management of Account
Continued
The second tier would consist of:
Martin Adams-Account Coordinators
Responsibilities:
• To provide competent personnel in accordance with clients’ specific
requirements.
• To liaise with client personnel on a daily basis or as required.
• To liaise with operative’s on a regular basis to ensure job satisfaction.
• To communicate all feedback from operatives to eradicate any potential
problems.
• To ensure the smooth running of the contract on a daily basis.
• To develop a professional, honest and successful working relationship
with our client.

4. Capabilities
• Temporary, Contract and Permanent Recruitment
• Hospitality Resourcing Pool
• Data Mining
• Head Hunting
• Executive Search
• Bespoke Database
• Job Boards
• Job Fairs
• Advertisements
• Networking

5. Capabilities
continued
• Master Vendor
• Bespoke RPO
• Recruitment from Kitchen Porter to Executive Chef

6. Recruitment Process
• Intensive vetting from CV to referral to include;
❖ CV screening
❖ Initial Telephone Interview
❖ Full interview for final selection process
❖ Confirmation of Job Specification
❖ Verification of qualifications/suitability
❖ Confirmation of right to work
❖ Referral to client contact
❖ Clarification of interview process with client
❖ Feedback: Successful/Unsuccessful
• Specialists in hospitality recruitment for both temporary and permanent staff
• Industry experienced dedicated account management team
• Continuous communication with both client and candidate
• Extensive nationwide database in excess of 250,000 operatives

7. Recruitment Process
Continued
• Associated national labour providers
• Pooled Expertise
• Quality review meetings in line with service level agreements
• Consultants possess specific skills and knowledge of the industry
sector they serve
• Finishing references (Temporary and Contract Assignments)
• Service appraisals ( Temporary assignments)
• Internal audit function
• Non-conformance procedure to eradicate any possible process
failures

8. Recruitment Process
Continued
• Our business is built on renewals & referrals
• We listen to our clients
• We consult with our clients
• Proactive approach
• We never get complacent
• Hands on Directors (financial decisions in house)
On-Site understands that Magellan Aerospace has certain security related restrictions in place
and will ensure all vetting conforms with these rules.

9. Collaboration
• Dedicated team to build relationship
• E- Marketing
• Web links between websites
• Dual Advertising
• Website Optimisation
• The On-Site Group was recognised as one of the top 100 inspirational
companies by The London Stock Exchange Group; 1 of only 23 agencies,
we believe that this would make us a formidable partnership to our
respective industries.

10. Summary
• Personal and Professional Team
• Flexible and Adaptive Support Structure
• Aligned Goals for Successful Business
• Confident Delivery, Capabilities and Business Understanding
• Hospitality Professionals