1. SALIESHA RAMRATTAN
92-57 216th Street, Queens Village, NY, 11428 | C: (646) 874-1870 | ramrattan.Saliesha@gmail.com
SUMMARY
An effective leader, skilled in enlisting the support of all team members in aligning with project and organizational
goals.
HIGHLIGHTS
Microsoft Office proficiency Excel spreadsheets
Meticulous attention to detail Results-oriented
Self-directed Time management
Professional and mature Strong problem solver
Meeting planning Schedule management
Resourceful Business writing
Dedicated team player Strong interpersonal skills
Understands grammar Proofreading
AS/400 Self-starter
Report writing Report development
Reynolds & Reynolds XTime
Experience
11/2014- present Billing Manager Infiniti of manhasset
Titan Motor Group - manhasset, ny
• Responsible for tracking and processing invoices in accounting
• Processing all DMV related applications
• Handling all billing and accounting phone calls
• Work closely with Finance Manager to oversea all cash flow
• Preparing, Processing,and Submitting all legal documents to DMV
• Prepare and Send out contracts to banks
• Forward all vehicle sales and purchases to the Corporate Office
• Preparing and finalizing all wholesales and swaps paperwork
• Input inventory control information
• Prepare trade in vehicle jackets
• Bill out customers
• Oversee all deals and DMV processing
• Ordering supplies for company & following budgeting procedures
06/2014- 11/2014 service consultant-Infiniti of Bayside
Titan motor group- Bayside, NY
• Responsible for informing customers on maintaining their vehicles and ensuring efficient performance of vehicles
• Identify malfunctions of vehicles and advise technician to complete necessary work.
• Advise client proper way to efficiently use vehicle to maximize performance
• Oversee work of technicians and provide assistance for complex jobs
• Communicate with customers and follow up
05/2012- 06/2014 Customer service Manager - Infiniti of Manhasset
Titan motor group- manhasset,ny
• Greet customers upon entry
• Provide support to Managers
• Supervise additional customer service representatives
• Responsible for all incoming phone calls and investigating customer queries
• Responsible for scheduling appointments

2. SALIESHA RAMRATTAN
• Responsible for accounting for daily expenditures
• Responsible for collecting payments from customers
• Performing follow up calls to ensure great service experience
• Reporting to Service Managercauses and effects of customers experience
• Keeping clients informed on the status oftheir vehicle
• Transferring phone calls to the appropriate department
education
2010- Queens Academy High School- Flushing, NY [HIGH SCHOOL DIPLOMA]
2011-present: Queens College- Queens, NY [BUSINESS & LIBERAL ARTS]