1. FARHAN SALIM
RETAIL BANKING OPERATIONS PROFESSIONAL
(Member of Pakistan Bank’s Association)
Location: Abu Dhabi United Arab Emirates.
Mobile: +971-55-543-948-2
E-Mails: farhan.salim1@yahoo.com
E-Mails: farhansalim1@hotmail.com
Date of Birth: October 17th, 1984
Languages: English & Urdu
Employment Visa
UAE Valid Driving License
Passport # AB8944242
A well-presented, industrious and highly personable individual who has extensive in-depth
experience of the entire banking industry (Member of Pakistan Bank’s Association). Able to
gain the trust of customers by interacting with people from all background. Having leadership
qualities to work as a leader in any prestigious organization to lead the team with slogan (Top
together & It’s up to us). Would like to utilize my expertise and skills to add value in the
progress and development of organization.
Key Skills
ATMS Monitoring Finance operations
Customer Relationships Accounts Reconciliation
Cards Management Management Information System (MIS)
Disputes Management Cheques Management
Operations Clerk in “Abu Dhabi Islamic Bank.”
www.adib.ae
(November 2010 to Present)
KEY RESPONSIBILITIES:
Monitoring around 750 ATMS machine in all over UAE
Responsible to generate MIS reports as per all ATM Cash Dispense
Monitor and update the Replenishment schedule of ATMs on monthly basis
Focus on task of Cash filling upon having reports from Servicing Agency.
Controlling and verifying each transactions & balancing the G/L with Journal of Each ATMs.
2. Reporting to supervisor for all GL difference for both ADIB & Switch Customers
Responsible to coordinate with Agency for shortage & Excess reports created by them
Responsible to check CCDM ATMS reports & Post all in Banking Application Software
Investigate Customer’s disputes & Central Bank Queries on region level
Post the balancing Voucher & Switch customers in the PHOENIX.
Prepare Vouchers including Bill Retracts & GL overages & Shortages on region level
Monitor daily TG SLAs and Report Violations to CAO Team and TG Operations
Receiving Captured Cards from All ATMs including NON-ADIB Customers
Dispatched the captured ATMs Card to Customer’s Branch.
Debiting and Crediting Customers Account online for Point Of Sale Transaction and Visa Card
Purchasing.
Posting Vouchers of Point Of Sale and Visa Electron Card Purchasing
Taking caring of Customer Dispute and lodge it to the Dispute Management System with the Details of
Transaction and Bill Retract too.
Operational Executive inFaysalBank Ltd. (Pakistan)
WWW.FAYSALBANK.COM
(June 2006 to December 2007)
KEY RESPONSIBILITIES:
Controlling operational procedure from preparing credit proposal for top management including in-
depth financial analysis till final disbursement
Responsible for Customer services, Account Opening, KYC (Know your customer) & Accounts statement
Maintain records of Lease receivables / Rental recovery
University of Karachi - Pakistan
Bachelors of Commerce (B.Com) – 2009
Majors:
Principle of Accounting
Advance Accounting
Business Organization
Business Communication
Achievements:
Got Promotion from “Grade 10 to Grade 11” in 2012
Got Promotion from “Grade 7 to Grade 10” in 2011
3. Certificate of Call Center Course
Training Program:
Attend Training session “Leadership/Lead” from April 14th till April 18, 2014 in Abu
Dhabi (UAE)
Attend Training Session “Time Management” from Nov 13th, 2013 till April 15th, 2013 in
Dubai (UAE).
Attend Training session “SYMBOLS” Banking Software.
Attend Training Session “Leasing & Installment Management System”
Skills:
Team Player
Leadership Qualities
Hardworking
Adaptable
Trustworthy
MS Office, Internet tools, Searching skill.
Referenceswillbe furnished upon request.
