1. Miralem Hadzic
2800 Keller Spring Rd., #10D, Carrolton, TX 75006 (214) 415-3567
Email: m.hadzic1@yahoo.com
SUMMARY
Over 20 years of experience in mechanical and computer engineering. Self-confident,highlymotivated, self starter
with a board hands on mechanical background and excellentpeople skills.Strength includes strong computer
knowledge,fluent in five languages, and abilityto own and manage a business.
PROFESSIONAL EXPERIENCE
Telcobuy/WWT
Inventory Control Specialist/System Analyst Jan 2015 - Present
•Provide break/fix supportof supplychainprogramusingMicrosoftSuite,Oracle ERP,SAP(E1P,BPP),andwebbased
reportingtools.
•Provide expertiseandproactive analysisforprocessdesign, revision,implementation,andimprovements,gather,
analyze,anddocumentcustomerrequirementsforimplementationof systemsandbusinessprocessesbasedon
available customerdata.Documentthe currentand proposedsolutiontomeetcustomerrequirements,
•Provide general supportacrossthe supplychain,workdirectlywithotherswithinthe departmentandbusinessunitsto
communicate the businessrequirements,prioritiesandscope inconjunctionwithcustomerrequirements,
•Assistedinnewbusinessprogramstart-up;includinggatheringandcommunicatingbusinessrequirements,interacting
directlywithourcustomerandlogisticspartner(Telcobuy),beinganactive participantinexecutionandrolloutof the
newbusinessprogram.
•Investigate nonconformance issues,andprovide rootcause
•Collaborate withoperationsstaff todevelop,define anddocumentbusinessrequirementsandcritical successcriteria
for implementationof customersupplychainsolutions,
•Savedover$2000000.00 tothe companyinlocatingthe material stagedindifferentlocationsphysicallyinthe last4
years.
 Direct interface with internal and external customers regarding specific customer transportation
needs.
 Liaison between warehouse operations, transportation 3PL, and external customer groups to ensure
transportation service levels are being met with the best cost option available.
 Actively monitor SAP to ensure compliance with respect to the outbound shipping processes and
recommend improvements when needed.
 Work across functional groups (operations, transportation, and IT) to ensure any problems affecting
the shipping processes are resolved in a timely manner with as little disruption as possible.
 Serve as a Point of Contact for any shipping related escalations and service level upgrade decisions.
 Continuously identify opportunities for transportation savings, i.e. multi-stop opportunities, smaller
packaging, etc.
 Ensure that all outbound shipments are routed correctly by operations or the transportation 3PL.
 Gathering and interpreting relevant data considering the following concepts:

2. o Deductive Reasoning: The ability to apply general rules to specific problems to produce answers
that make sense.
o Inductive Reasoning: The ability to combine pieces of information to form general rules or
conclusions.
o Originality: The ability to come up with unusual or innovative ideas about a given topic or
situation, and/or develop creative ways to solve a problem.
o Complex Problem Solving: Identifying complex problems and reviewing related information to
develop and evaluate options and implement solutions.
o Problem Sensitivity: The ability to determine when something is wrong or is likely to go wrong.
Recognizing there is a problem and resolving it.
 Investigate problems, find root causes, and develop solutions
 Develop ad hoc reporting as determined by need, management request, or customer request.
 Develop periodic performance reports and distributes them to stakeholders
Ceva Logistics, Lewisville,TX Sept 2009 – Dec 2014
Inventory Control Specialist/System Analyst
 Provide break/fix supportof supplychainprogram utilizingOracle ERP,SAP(E1P,BPP)
 Measure,monitor,andoptimize processesbased onanalysisof customerissues
 Gather,analyze,anddocumentcustomerrequirementsforimplementationof systemandbusinessprocesses
basedon available customerdata
 Participate inKaizen activitiesandprovide critical feedbackforprocessimprovements thatcontinuallyimprove
all business functions
 Review currentprocessesandpropose solutionstomeetcustomerrequirements
 Provide general supportacrossthe supplychain,workdirectlywithotherswithinthe departmentandbusiness
unitsto communicate the businessrequirements,prioritiesandscope inconjunctionwithcustomer
requirements
 Assistedinnewbusinessprogram start-up;includinggatheringandcommunicatingbusinessrequirements,
interactingdirectlywithourcustomerandlogisticspartner(Telcobuy),beinganactive participantinexecution
and rolloutof the newbusinessprogram.
 Collaborate withoperationsstaff todevelop,define anddocumentbusinessrequirementsandcritical success
criteriaforimplementationof customersupplychainsolutions
 Savedover$2000000.00 to the company inlocatingthe material stagedindifferentlocationsphysicallyinthe
last4 years.
 ProficientMicrosoftSuite
DAP, inc., Dallas, TX 2007 – Sept 2009
Technical Maintenance
 Electro-mechanical duties including maintenance of manufacturing equipment
 Maintained HVAC systems and conveyor systems
 Read and interpreted technical drawings
 Provide excellentcustomer service, demonstrate professionalism and contribute to team effort by
accomplishing related results as needed
CNC Investments, Dallas, TX 2005 – 2006
Assistant Manager
 Supervised 10+ employees

3.  Developedclient base and sold full range of services
 Experienced in rent & roll and web-basedsystems
 Prepared quotes, invoices and monthly statements
 Managed customer accounts and customer service
M&I REALTY, Carrollton, TX 2003-2010
Owner/Manager
 Managing and running rental properties in the state of Arkansas
 Advertising, rental collection, and depositing the rents to the bank
 Maintaining the properties and servicing as necessary
 Recently hired the property management company for rent collection, and looking after properties which
saves approximately $500 to $600 a month of doing it myself
 Sold them for the higher profit of 20% then what they have been purchased due to well maintaining the
properties
Qualex Inc., Dallas, TX 2000 – 2005
Technical Maintenance
 Maintained photo-finishedassembly line
 Recognized and recorded information on technical documentation
 Provided advanced digital electronics
 Repaired and Maintained computer systems
 Traveled at a moment’s notice to tend to operational changes at various sitesaround the US
EDUCATION
University of Zagreb, Zagreb, Croatia 1990-1992
Mechanical Engineering
ATI, Dallas, TX 1998-1999
HVAC
Brookhaven College, Farmers Branch, TX 2000-2005, 2014-Present
A+, CCNA, Computer System Analyst certification/program towards bachelor’s degree.
Languages: English, Bosnian, Croatian, German, Serbian
Experience: Supply Chain Management, Distribution Management, Supply Chain Systems, Logistics and Materials
Management, Quality Management, Technical Writing/Presentation, Finance, and Accounting.