Andy Petroski
Director & Assistant Professor of
Learning Technologies
Harrisburg University of Science &
Technology
                                                           Karen Lubrecht
                                                         Owner, Founder &
                                                 Hybrid Learning Consultant
                                                           cKc Consultants

                                                            Corporate Faculty
                               Harrisburg University of Science & Technology
cKc
Consultants




Harrisburg
University

                                         Karen Lubrecht
              Owner, Founder & Hybrid Learning Consultant
                                         cKc Consultants
  ASTD                                     Corporate Faculty
              Harrisburg University of Science & Technology
Harrisburg
                                    University




                                    CAE&LT
Andy Petroski
Director of Learning Technologies
Assistant Professor of Learning
Technologies
Harrisburg University

                                      LTMS
pitfalls and expectations


Do you currently                            Design
conduct webinars for        Technology

training?
                                         Team
Yes – 66%
No -34%


                                     Webinar
                              before | during | after
logistics
location


           Is your audience and your team
            global?
            within the US?
            within your time zone?
appropriate time


                   When?
marketing


 Who should attend?
 What is in it for them?
 Why is your session unique?
                               Webinar
marketing


 Where do they find info?


                            Webinar
attendance expectations
communication to attendees
webinar introduction
audio & media
energy and tone of voice


“In 1930, the Republican-controlled House of Representatives,
in an effort to alleviate the effects of the... Anyone?
Anyone?... the Great Depression, passed the... Anyone?
Anyone? The tariff bill? The Hawley-Smoot Tariff Act? Which,
anyone? Raised or lowered”

                         --Ben Stiller’s Character in Ferris Bueller’s Day Off, 1986
energy and tone of voice
How do you end up with a boring
facilitator?
Facilitator who has taught the course in the
classroom is auto-selected for webinar
format
Manager or leadership wants to present

Instructional design wants to present the
content they created

External SME is brought in for their subject
matter expertise
Other? (type your experiences in the text
chat)
energy and tone of voice
How do you end up with a bad                             What can you do?
facilitator?
Facilitator who has taught the course in the   • Create a good experience for the
classroom is auto-selected for webinar           facilitator
format
                                               • Training and guidelines
Manager or leadership wants to present
                                               • Project plan
Instructional design wants to present the
content they created                           • Recordings
                                               • Multiple speakers
External SME is brought in for their subject
matter expertise                               • Media
Other? (type your experiences in the text      • Engagement
chat)
                                               • Attendee feedback
pacing
           What
         time is it?




                             
         speed | frequency
engagement . screen design
• Remember that after audio, visuals are the most important part of
  the session. Good visuals can engage the audience visually as well
  as mentally. They are the primary focus of the virtual classroom,
  versus the facilitator being the primary focus in the classroom.
• Use whitespace , grouping, highlighting and other graphic design
  fundamentals to design screens that are easy to read and digest but
  also require some mental processing by the attendee
• Use bullets sparingly. Try to reduce the amount of text you use in
  general.
• Use key phrases or terms as visuals. Consider white text on a black
  background for impact. Use the technique intermittently.
• Keep it simple. Build complex visuals one element at a time.
engagement . screen design




    KEEP IT SIMPLE, STUPID
             K.I.S.S.
engagement . screen design




       +                  =
engagement

       Digital         Mental          Physical




•   Polls        •   Rhetorical   •   Stand on the desk
•   Chat             Questions
engagement

     Groups                                    Individuals
                                            Rhetorical questions

                                   Physical Movement
    Breakout Rooms           Web Quests Interactive Multimedia
             Chat             Polls    Games/Sims       Workbook
                     Stories Watch a video and report back
      Whiteboard
                           Puzzles / Riddles




    Synchronous                          Asynchronous
engagement . accountability


1.




2.
assessment & feedback
creating a community
questions & feedback
resources


• DO NOT DISTURB template
• Attendee Submitted Pitfalls and Questions
• *144 Tips on Synchronous eLearning (eLearning Guild)

Complete the Webinar Feedback Polls to receive:
• Webinar checklist



*FREE Associate Membership Required
other opportunities

                        Attend in Harrisburg or Online!

Workshop: Techniques for Successful Webinars and Virtual Classes
Thursday, May 23 9:00 AM – 4:00 PM
Registration is open!

Graduate Course: LTMS 609: Synchronous Facilitation
Tuesdays, August 27 – December 10
feedback survey

Good Webinars Gone Bad: Avoid the Pitfalls of Webinars and Virtual Classes

  • 1.
    Andy Petroski Director &Assistant Professor of Learning Technologies Harrisburg University of Science & Technology Karen Lubrecht Owner, Founder & Hybrid Learning Consultant cKc Consultants Corporate Faculty Harrisburg University of Science & Technology
  • 2.
    cKc Consultants Harrisburg University Karen Lubrecht Owner, Founder & Hybrid Learning Consultant cKc Consultants ASTD Corporate Faculty Harrisburg University of Science & Technology
  • 3.
    Harrisburg University CAE&LT Andy Petroski Director of Learning Technologies Assistant Professor of Learning Technologies Harrisburg University LTMS
  • 4.
    pitfalls and expectations Doyou currently Design conduct webinars for Technology training? Team Yes – 66% No -34% Webinar before | during | after
  • 5.
  • 6.
    location Is your audience and your team  global?  within the US?  within your time zone?
  • 7.
  • 8.
    marketing Who shouldattend? What is in it for them? Why is your session unique? Webinar
  • 9.
    marketing Where dothey find info? Webinar
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
    energy and toneof voice “In 1930, the Republican-controlled House of Representatives, in an effort to alleviate the effects of the... Anyone? Anyone?... the Great Depression, passed the... Anyone? Anyone? The tariff bill? The Hawley-Smoot Tariff Act? Which, anyone? Raised or lowered” --Ben Stiller’s Character in Ferris Bueller’s Day Off, 1986
  • 15.
    energy and toneof voice How do you end up with a boring facilitator? Facilitator who has taught the course in the classroom is auto-selected for webinar format Manager or leadership wants to present Instructional design wants to present the content they created External SME is brought in for their subject matter expertise Other? (type your experiences in the text chat)
  • 16.
    energy and toneof voice How do you end up with a bad What can you do? facilitator? Facilitator who has taught the course in the • Create a good experience for the classroom is auto-selected for webinar facilitator format • Training and guidelines Manager or leadership wants to present • Project plan Instructional design wants to present the content they created • Recordings • Multiple speakers External SME is brought in for their subject matter expertise • Media Other? (type your experiences in the text • Engagement chat) • Attendee feedback
  • 17.
    pacing What time is it?  speed | frequency
  • 18.
    engagement . screendesign • Remember that after audio, visuals are the most important part of the session. Good visuals can engage the audience visually as well as mentally. They are the primary focus of the virtual classroom, versus the facilitator being the primary focus in the classroom. • Use whitespace , grouping, highlighting and other graphic design fundamentals to design screens that are easy to read and digest but also require some mental processing by the attendee • Use bullets sparingly. Try to reduce the amount of text you use in general. • Use key phrases or terms as visuals. Consider white text on a black background for impact. Use the technique intermittently. • Keep it simple. Build complex visuals one element at a time.
  • 19.
    engagement . screendesign KEEP IT SIMPLE, STUPID K.I.S.S.
  • 20.
    engagement . screendesign    + =
  • 21.
    engagement Digital Mental Physical • Polls • Rhetorical • Stand on the desk • Chat Questions
  • 22.
    engagement Groups Individuals Rhetorical questions Physical Movement Breakout Rooms Web Quests Interactive Multimedia Chat Polls Games/Sims Workbook Stories Watch a video and report back Whiteboard Puzzles / Riddles Synchronous Asynchronous
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
    resources • DO NOTDISTURB template • Attendee Submitted Pitfalls and Questions • *144 Tips on Synchronous eLearning (eLearning Guild) Complete the Webinar Feedback Polls to receive: • Webinar checklist *FREE Associate Membership Required
  • 28.
    other opportunities Attend in Harrisburg or Online! Workshop: Techniques for Successful Webinars and Virtual Classes Thursday, May 23 9:00 AM – 4:00 PM Registration is open! Graduate Course: LTMS 609: Synchronous Facilitation Tuesdays, August 27 – December 10
  • 29.