Managers achieve organizational goals through directing the activities of others. The key managerial activities include making decisions, allocating resources, and directing others. Managers work in organizations, which are social units composed of multiple people working together to achieve common goals. The main management functions that enable managers to direct organizations are planning, organizing, leading, and controlling. Planning involves defining goals, strategies, and coordinating activities. Organizing determines tasks, reporting relationships, and how work is grouped. Leading provides vision, motivation, and conflict resolution. Controlling monitors activities to ensure goals are met.
The team leader is the main link between the organization’s goals and the people who are responsible for the daily activities that make those goals a reality. Because of the necessary and integral role that this position plays, it is obvious that good team leaders are key to the success of any organization.
Many everyday decisions required within this role affect the revenue, productivity, service levels as well as attitudes and morale. With a role and function of this magnitude, it would seem logical that the process of becoming a team leader would require years of training. However, most team leaders have had little or no training in the required skills.More often than not, today’s teams leaders are men and women who have been promoted from being a superworker to being a team leader. However with the development of some key skills, the superworker can successfully transition into a super team leader!
Learn how to :
Understand the roles and function of a successful team leader
Maximize their power of influence to build a cohesive and productive team
Create clear results-focused action plans
Manage their time to ensure deadlines are met and projects are brought to a successful completion
The team leader is the main link between the organization’s goals and the people who are responsible for the daily activities that make those goals a reality. Because of the necessary and integral role that this position plays, it is obvious that good team leaders are key to the success of any organization.
Many everyday decisions required within this role affect the revenue, productivity, service levels as well as attitudes and morale. With a role and function of this magnitude, it would seem logical that the process of becoming a team leader would require years of training. However, most team leaders have had little or no training in the required skills.More often than not, today’s teams leaders are men and women who have been promoted from being a superworker to being a team leader. However with the development of some key skills, the superworker can successfully transition into a super team leader!
Learn how to :
Understand the roles and function of a successful team leader
Maximize their power of influence to build a cohesive and productive team
Create clear results-focused action plans
Manage their time to ensure deadlines are met and projects are brought to a successful completion
A presentation to the Student Government Councils of local universities and colleges in Malaysia was presented by Michael Teoh, surrounding the topics of Teamwork and Leadership.
This workshop for Student Leaders was done back in 2005 and 2006.
فرهاد زرگری , To Lead or to Manage that is the question, change management,futurology,heart and brain,leadership,management,mission statement,organizational change,organizational culture,organizational development,vision, Successful Governance,outcome oriented, Accountability vs Responsibility,
Building an effective team isn't as simple as waving a magic wand, but it is also not an overly difficult process. Understanding the strengths and weaknesses of individuals, the role each person plays in a team environment and how they complement each other are all contributing factors.
In this webinar, you will learn the components of an effective team, the importance of team communication and the role of leadership.
Presentation slides from John Bull on results based accountability. Presentation was delivered at the 2015 Sport and Recreation Alliance Leadership Convention
This is a quick overview of team leadership. It does not go into alot of detail, it is mainly a "What is Team Leadership All About Anyway" type of presentation.
A presentation to the Student Government Councils of local universities and colleges in Malaysia was presented by Michael Teoh, surrounding the topics of Teamwork and Leadership.
This workshop for Student Leaders was done back in 2005 and 2006.
فرهاد زرگری , To Lead or to Manage that is the question, change management,futurology,heart and brain,leadership,management,mission statement,organizational change,organizational culture,organizational development,vision, Successful Governance,outcome oriented, Accountability vs Responsibility,
Building an effective team isn't as simple as waving a magic wand, but it is also not an overly difficult process. Understanding the strengths and weaknesses of individuals, the role each person plays in a team environment and how they complement each other are all contributing factors.
In this webinar, you will learn the components of an effective team, the importance of team communication and the role of leadership.
Presentation slides from John Bull on results based accountability. Presentation was delivered at the 2015 Sport and Recreation Alliance Leadership Convention
This is a quick overview of team leadership. It does not go into alot of detail, it is mainly a "What is Team Leadership All About Anyway" type of presentation.
Structural od intervention - Organizational Change and Development - Manu Me...manumelwin
These interventions deal with an organization’s technology (for examples its task methods and job design) and structure (for example, division of labor and hierarchy).
These interventions are rooted in the disciplines of engineering, sociology, and psychology and in the applied fields of socio-technical systems and organization design. Practitioners place emphasis both on productivity and human fulfillment.
"PPt Of Organizational Structure".In this PPt Our Group present a typical organizational structure with various views, examples.This PPT Made for the Presentation
Self managed teams structural intervention - Organizational Change and Dev...manumelwin
A self-managed team is a group of employees that's responsible and accountable for all or most aspects of producing a product or delivering a service.
A self-managed team carries out supporting tasks, such as planning and scheduling the workflow and managing annual leave and absence, in addition to technical tasks. Management and technical responsibilities are typically rotated among the team members.
A beginner's perspective and overview of the fundamental concepts of management in a business and non-business environment. Good for 1-day training for non-business majors.
Prevention and elimination of disrespect and abuse during childbirthVijaya Sawant,PMP, OCP
Worldwide many women experience disrespectful and abusive treatment during childbirth in facilities. Such treatment violets the rights of women to respectful care. It can threaten their rights to life, health, bodily integrity, and freedom from discrimination. This WHO statement calls for greater action, dialogue, research and advocacy on the important public health and human rights issue.
Christian Berthelot’s photography is focused on caesarean births. He prepared himself by training in a surgical environment and sought permission from the doctors and mothers he would be working with. The mothers receive a photo in return for their participation – a stunning image of their child’s birth.
http://www.christianberthelot.com
Every day more than 500 women are dying during the child birth. Majority of deaths are preventable if we give them access to reproductive health information. This presentations shows how to reach pregnant women to give them information about how to take care of themselves and their child.
Heredity is the passing on of characteristics from one generation to the next. It is the reason why offspring look like their parents. It also explains why cats always give birth to kittens and never puppies. The process of heredity occurs among all living things including animals, plants, bacteria, protists and fungi. The study of heredity is called genetics and scientists that study heredity are called geneticists.
Through heredity, living things inherit traits from their parents. Traits are physical characteristics. You resemble your parents because you inherited your hair and skin color, nose shape, height, and other traits from them.
Cells are the basic unit of structure and function of all living things. Tiny biochemical structures inside each cell called genes carry traits from one generation to the next. Genes are made of a chemical called DNA (deoxyribonucleic acid). Genes are strung together to form long chains of DNA in structures known as chromosomes. Genes are like blueprints for building a house, except that they carry the plans for building cells, tissues, organs, and bodies. They have the instructions for making the thousands of chemical building blocks in the body. These building blocks are called proteins. Proteins are made of smaller units called amino acids. Differences in genes cause the building of different amino acids and proteins. These differences cause individuals to have different traits such as hair color or blood types.
A gene gives only the potential for the development of a trait. How this potential is achieved depends partly on the interaction of the gene with other genes. But it also depends partly on the environment. For example, a person may have a genetic tendency toward being overweight. But the person's actual weight will depend on such environmental factors as how what kinds of food the person eats and how much exercise that person does.
In India, China, ancient Greece, medieval Europe, and other civilizations food is inextricably linked to spiritual and physical health. "You are what you eat".
“ आपल्याला काही वेदना किंवा दु:ख सहन करण्याची भीती वाटते तर आपण त्याबद्दल काय करू शकता याचे शक्य असल्यास परीक्षण करावे. जर आपण त्याबद्दल काहीही करू शकत नाही, तर त्याची काळजी करण्याची आवश्यकता नाही आहे."
चौदावा दलाई लामा
Women differ widely in their reaction to childbirth. Some women are giving evidence of great distress and others maintaining a high degree of equanimity throughout labor. Dolorimetry is a laboratory method of measuring painfulness to obtain reliable estimates of spontaneous and experimentally induced pain intensity. Dim lights, peaceful surroundings, privacy, and warmth will create a calm environment for a woman to enjoy birthing experience. The comforting activities will relieve woman's fear about labor pain directly or indirectly. Many comforting activities are inexpensive.
Over 500 children die from AIDS every day because they lack access to the treatments necessary to keep them alive and thriving. Yet they continue to lag woefully behind adults when it comes to HIV treatment coverage. Children cannot continue to be left behind in the HIV/AIDS epidemic, they must be a global priority.
1. What Managers Do
Managers (or administrators)
Individuals who achieve goals through other people.
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others
to attain goals
2. Where Managers Work
Organization
A consciously coordinated social unit,
composed of two or more people, that
functions on a relatively continuous basis
to achieve a common goal or set of
goals.
4. Management Functions (cont’d)
Planning
A process that includes defining goals,
establishing strategy, and developing
different ways to coordinate activities.
5. Management Functions (cont’d)
Organizing
Determining what tasks are to be done,
who is to do them, how the tasks are to
be grouped, who reports to whom, and
where decisions are to be made.
6. Management Functions (cont’d)
Leading
A function that includes giving vision,
motivating employees, directing others,
selecting the most effective communication
channels, and resolving conflicts.
7. Management Functions (cont’d)
Controlling
Monitoring activities to ensure they are being
accomplished as planned and correcting any
significant deviations.
8. What Is Planning?
• Planning
– A primary functional managerial activity that
involves:
• Defining the organization’s goals
• Establishing an overall strategy for achieving those
goals
• Developing a comprehensive set of plans to
integrate and coordinate organizational work.
– Types of planning
• Informal: not written down, short-term focus;
specific to an organizational unit.
• Formal: written, specific, and long-term focus,
involves shared goals for the organization.
9. Why Do Managers Plan?
• Purposes of Planning
– Provides direction
– Reduces uncertainty
– Minimizes waste and redundancy
– Sets the standards for controlling
10. Planning and Performance
• The Relationship Between Planning And
Performance
– Formal planning is associated with:
• Higher profits and returns of assets.
• Positive financial results.
– The quality of planning and implementation affects
performance more than the extent of planning.
– The external environment can reduce the impact of
planning on performance,
– Formal planning must be used for several years before
planning begins to affect performance.
11. How Do Managers Plan?
• Elements of Planning
– Goals (also Objectives)
• Desired outcomes for individuals, groups, or entire
organizations
• Provide direction and evaluation performance
criteria
– Plans
• Documents that outline how goals are to be
accomplished
• Describe how resources are to be allocated and
establish activity schedules
12. Types of Goals
• Financial Goals
– Are related to the expected internal financial
performance of the organization.
• Strategic Goals
– Are related to the performance of the firm relative to
factors in its external environment (e.g.,
competitors).
• Stated Goals versus Real Goals
– Broadly-worded official statements of the
organization (intended for public consumption) that
may be irrelevant to its real goals (what actually
goes on in the organization).
16. Managers Versus Leaders
• Managers • Leaders
– Are appointed to their – Are appointed or emerge
position. from within a work group.
– Can influence people – Can influence other
only to the extent of the people and have
formal authority of their managerial authority.
position.
– Do not necessarily have
– Do not necessarily have the skills and capabilities
the skills and capabilities to be managers.
to be leaders.
Leadership is the process of influencing a
group toward the achievement of goals.
17. The Managerial Grid
• Managerial Grid
– Appraises leadership styles using two dimensions:
• Concern for people
• Concern for production
– Places managerial styles in five categories:
• Impoverished management
• Task management
• Middle-of-the-road management
• Country club management
• Team management
19. Cutting-Edge Approaches to Leadership
• Transactional Leadership
– Leaders who guide or motivate their followers in the
direction of established goals by clarifying role and
task requirements.
• Transformational Leadership
– Leaders who inspire followers to transcend their own
self-interests for the good of the organization by
clarifying role and task requirements.
– Leaders who also are capable of having a profound
and extraordinary effect on their followers.
20. Cutting Edge Approaches to Leadership
(cont’d)
• Charismatic Leadership
– An enthusiastic, self-confident leader whose
personality and actions influence people to behave in
certain ways.
– Characteristics of charismatic leaders:
• Have a vision.
• Are able to articulate the vision.
• Are willing to take risks to achieve the vision.
• Are sensitive to the environment and follower
needs.
• Exhibit behaviors that are out of the ordinary.
21. Cutting Edge Approaches to Leadership
(cont’d)
• Visionary Leadership
– A leader who creates and articulates a realistic,
credible, and attractive vision of the future that
improves upon the present situation.
– Visionary leaders have the ability to:
• Explain the vision to others.
• Express the vision not just verbally but through
behavior.
• Extend or apply the vision to different leadership
contexts.
22. Cutting Edge Approaches to Leadership
(cont’d)
• Team Leadership Characteristics
– Having patience to share information
– Being able to trust others and to give up authority
– Understanding when to intervene
• Team Leader’s Job
– Managing the team’s external boundary
– Facilitating the team process
• Coaching, facilitating, handling disciplinary
problems, reviewing team and individual
performance, training, and communication
23. Cutting Edge Approaches to Leadership
(cont’d)
• Team Leadership Roles
– Liaison with external constituencies
– Troubleshooter
– Conflict manager
– Coach
25. Beyond Charismatic Leadership
• Level 5 Leaders
– Possess a fifth dimension—a paradoxical blend of
personal humility and professional will—in addition to
the four basic leadership qualities of individual
capability, team skills, managerial competence, and
the ability to stimulate others to high performance.
– Channel their ego needs away from themselves and
into the goal of building a great company.
26. Contemporary Planning Techniques
• Scenario
– A consistent view of what the future is likely to be.
• Scenario Planning
– An attempt not try to predict the future but to reduce
uncertainty by playing out potential situations under
different specified conditions.
• Contingency Planning
– Developing scenarios that allow managers determine
in advance what their actions should be should a
considered event actually occur.
27. ORGANIZING
Organizing
• The process of arranging people and other
resources to work together to accomplish a goal.
– Organization structure
• The system of tasks, workflows, reporting
relationships, and communication channels that
link together diverse individuals and groups.
29. What are the major types of
organization structures?
Functional structures
– People with similar skills and performing
similar tasks are grouped together into formal
work units.
– Members work in their functional areas of
expertise.
– Are not limited to businesses.
– Work well for small organizations producing
few products or services.
30. What are the new developments in
organization structures?
Network structures
– A central core that is linked through networks
of relationships with outside contractors and
suppliers of essential services.
– Own only core components and use strategic
alliances or outsourcing to provide other
components.
31. What are the major types of
organization structures?
Divisional structures
– Group together people who work on the same
product or process, serve similar customers,
and/or are located in the same area or
geographical region.
– Common in complex organizations.
– Avoid problems associated with functional
structures.
32. The boundary less organization eliminates
internal and external barriers.
33. What organizing trends are changing the
workplace?
Contemporary organizing trends include:
– Shorter chains of command.
– Less unity of command.
– Wider spans of control.
– More delegation and empowerment.
– Decentralization with centralization.
– Reduced use of staff.
34. What organizing trends are
changing the workplace?
Shorter chains of command
– The line of authority that vertically links all
persons with successively higher levels of
management.
– Organizing trend:
• Organizations are being “streamlined” by cutting
unnecessary levels of management.
• Flatter structures are viewed as a competitive
advantage.
35. What organizing trends are
changing the workplace?
Less unity of command
– Each person in an organization should report
to one and only one supervisor.
– Organizing trend:
• Organizations are using more cross-functional
teams, task forces, and horizontal structures.
• Organizations are becoming more customer
conscious.
• Employees often find themselves working for more
than one boss.
36. What organizing trends are
changing the workplace?
Wider spans of control
– The number of persons directly reporting to a
manager.
– Organizing trend:
• Many organizations are shifting to wider spans of
control as levels of management are eliminated.
• Managers have responsibility for a larger number
of subordinates who operate with less direct
supervision.
38. What organizing trends are changing
the workplace?
More delegation and empowerment
– Delegation is the process of entrusting work
to others by giving them the right to make
decisions and take action.
– The manager assigns responsibility, grants
authority to act, and creates accountability.
– Authority should be commensurate with
responsibility.
39. What organizing trends are changing
the workplace?
Guidelines for effective delegation:
– Carefully choose the person to whom you delegate.
– Define the responsibility; make the assignment clear.
– Agree on performance objectives and standards.
– Agree on a performance timetable.
– Give authority; allow the other person to act independently.
– Show trust in the other person.
– Provide performance support.
– Give performance feedback
– Recognize and reinforce progress.
– Help when things go wrong.
– Don’t forget your accountability for performance results.
40. What organizing trends are changing
the workplace?
More delegation and empowerment (cont.)
– A common management failure is
unwillingness to delegate.
– Delegation leads to empowerment.
– Organizing trend:
• Managers are delegating more and finding more
ways to empower people at all levels.
41. What organizing trends are changing
the workplace?
Reduced use of staff
– Specialized staff
• People who perform a technical service or provide
special problem-solving expertise to other parts of
the organization.
– Personal staff
• People working in “assistant-to” positions that
provide special support to higher-level managers.
42. Recruitment
• Process of locating,
identifying, and attracting
capable candidates
• Can be for current or future
needs
• Critical activity for some
corporations.
• What sources do we use for
recruitment
46. What Is Control?
• Control
– The process of monitoring activities to ensure
that they are being accomplished as planned
and of correcting any significant deviations.
• The Purpose of Control
– To ensure that activities are completed in
ways that lead to accomplishment of
organizational goals.
47. Why Is Control Important?
• As the final link in management functions:
– Planning
• Controls let managers know whether their goals
and plans are on target and what future actions to
take.
– Empowering employees
• Control systems provide managers with
information and feedback on employee
performance.
– Protecting the workplace
• Controls enhance physical security and help
minimize workplace disruptions.
49. The Control Process
• The Process of Control
1. Measuring actual
performance.
2. Comparing actual
performance against a
standard.
3. Taking action to correct
deviations or
inadequate standards.
51. Taking Managerial Action
• Courses of Action
– “Doing nothing”
• Only if deviation is judged to be insignificant.
– Correcting actual (current) performance
• Immediate corrective action to correct the problem
at once.
• Basic corrective action to locate and to correct the
source of the deviation.
• Corrective Actions
– Change strategy, structure, compensation scheme, or
training programs; redesign jobs; or fire employees
52. Taking Managerial Action (cont’d)
• Courses of Action (cont’d)
– Revising the standard
• Examining the standard to ascertain whether or not
the standard is realistic, fair, and achievable.
– Upholding the validity of the standard.
– Resetting goals that were initially set too low or too high.
53. Controlling for Organizational
Performance
• What Is Performance?
– The end result of an activity
• What Is Organizational
Performance?
– The accumulated end results of all of the
organization’s work processes and activities
• Designing strategies, work processes, and work
activities.
• Coordinating the work of employees
54. Understanding Groups
• Group
– Two or more interacting and interdependent
individuals who come together to achieve particular
goals.
– Formal groups
• Work groups defined by the organization’s
structure that have designated work assignments
and tasks.
– Appropriate behaviors are defined by and directed
toward organizational goals.
– Informal groups
• Groups that are independently formed to meet the
social needs of their members.
55. Stages in Group Development
• Forming
– Members join and begin the
process of defining the
• Performing
group’s purpose, structure, – A fully functional group
and leadership. structure allows the
• Storming group to focus on
performing the task at
– Intragroup conflict occurs
hand.
as individuals resist control
by the group and disagree • Adjourning
over leadership.
– The group prepares to
• Norming disband and is no longer
– Close relationships develop concerned with high levels
as the group becomes of performance.
cohesive and establishes its
norms for acceptable
behavior.
57. Group Structure: Group Size
• Small groups • Social Loafing
– Complete tasks faster than – The tendency for individuals
larger groups. to expend less effort when
– Make more effective use of working collectively than
when work individually.
facts.
• Large groups
– Solve problems better than
small groups.
– Are good for getting diverse
input.
– Are more effective in fact-
finding.
58. Group Structure (cont’d)
• Group Cohesiveness
– The degree to which members are attracted
to a group and share the group’s goals.
• Highly cohesive groups are more effective and
productive than less cohesive groups when their
goals aligned with organizational goals.
61. Advantages of Using Teams
• Teams outperform individuals.
• Teams provide a way to better use employee
talents.
• Teams are more flexible and responsive.
• Teams can be quickly
assembled, deployed,
refocused, and disbanded.
62. What Is a Team?
• Work Team
– A group whose members work intensely on a specific
common goal using their positive synergy, individual
and mutual accountability, and complementary skills.
• Types of Teams
– Problem-solving teams
– Self-managed work teams
– Cross-functional teams
– Virtual teams
63. Types of Teams
• Problem-solving Teams
– Employees from the same department and
functional area who are involved in efforts to
improve work activities or to solve specific
problems
• Self-managed Work Teams
– A formal group of employees who operate
without a manager and responsible for a
complete work process or segment.
64. Types of Teams (cont’d)
• Cross-functional Teams
– A hybrid grouping of individuals who are
experts in various specialties and who work
together on various tasks.
• Virtual Teams
– Teams that use computer technology to link
physically dispersed members in order to
achieve a common goal.
65. Examples of Formal Groups
• Command Groups
– Groups that are determined by the organization chart
and composed of individuals who report directly to a
given manager.
• Task Groups
– Groups composed of individuals brought together to
complete a specific job task; their existence is often
temporary because once the task is completed, the
group disbands.
66. Examples of Formal Groups (cont’d)
• Cross-functional Teams
– Groups that bring together the knowledge and skills of
individuals from various work areas or groups whose
members have been trained to do each others’ jobs.
• Self-managed Teams
– Groups that are essentially independent and in
addition to their own tasks, take on traditional
responsibilities such as hiring, planning and
scheduling, and performance evaluations.
68. Characteristics of Effective Teams
• Have a clear • Are unified in their
understanding of their commitment to team goals.
goals. • Have good communication
• Have competent systems.
members with relevant • Possess effective
technical and negotiating skills
interpersonal skills.
• Have appropriate
• Exhibit high mutual trust leadership
in the character and
integrity of their • Have both internally and
members. externally supportive
environments
69. Job satisfaction
A general attitude toward
one’s job, the difference
between the amount of
reward workers receive
and the amount they
believe they should
receive.