The team leader is the main link between the organization’s goals and the people who are responsible for the daily activities that make those goals a reality. Because of the necessary and integral role that this position plays, it is obvious that good team leaders are key to the success of any organization. Many everyday decisions required within this role affect the revenue, productivity, service levels as well as attitudes and morale. With a role and function of this magnitude, it would seem logical that the process of becoming a team leader would require years of training. However, most team leaders have had little or no training in the required skills.More often than not, today’s teams leaders are men and women who have been promoted from being a superworker to being a team leader. However with the development of some key skills, the superworker can successfully transition into a super team leader! Learn how to : Understand the roles and function of a successful team leader Maximize their power of influence to build a cohesive and productive team Create clear results-focused action plans Manage their time to ensure deadlines are met and projects are brought to a successful completion

1. Successful Team Leadership
How to Inspire Commitment, Teamwork and Cooperation
Dr. Michelle Dawson
Catalyst Enterprises International
Maximize Resources,
Increase Growth,
Inspire Transformation

2. Five Strategies to Help You…
 Understand the role and function of a successful
team leader
 Maximize your power of influence to build a
cohesive and productive team
 Create clear results-focused action plans
 Manage your time to ensure deadlines are met
and projects are brought to a successful
completion

3.  We don’t stay with our plan/strategy; too many
exceptions
 We lose sight of our common team goal: success
 Project silos
 Not enough collaboration among projects
 Too much power/turf protecting
 We don’t function as ONE team
 Team environment is not conducive to collaboration
(physically or mentally)
Why Teams Don’t Work Well

4. The Biggest Challenge Leaders Experience
in Developing Effective Teams
 Think they can do all the work themselves
 Not setting or communicating clear expectations
for team members
 Make assumptions that the team understands
how their role fits into the big picture
 Not addressing issues and/or challenges

5. How This Is Detrimental To
Organization?
 Timelines are not met
 Projects can go over budget
 Expected outcomes are not achieved
 Missed opportunities

6.  Appreciate the collective intelligence of the
team
 Believe in the power of diversity among team
members
 See power as something to be released and
shared rather than something to hold and
control
 Understand that team are for achieving a team
purpose and not personal agendas
Five Key Qualities For Successful
Team Leadership

7.  As team leader, one or your primary roles is
developing resources, specifically, the human
resources of your team
Knowing and Understanding Your
Role As a Team Leader

8.  Am I the best I can be?
 Do I provide goal-directed leadership for my team
members?
 How can I meet the needs of my team while satisfying the
needs of the organization?
 How can I improve the productivity of my team and/or
organization?
 Am I current in my understanding and use of employee
development and the techniques necessary to help
individuals excel?
 Am I effective as a team leader? Can I become more
effective and how?
To Meet Today’s Challenges, Ask
Yourself the Following Questions:

9. Not
at all
1
Rarely
2
Some
times
3
Often
4
Very
Often
5
1 When assigning tasks, I consider people’s skills and
interests.
2 I doubt myself and my ability to succeed.
3 I expect nothing less than top-notch results from people.
4 I expect my people to work harder than I do.
5 When someone is upset, I try to understand how he or she is
feeling.
6 When circumstances change, I can struggle to know what to
do.
7 I think that personal feelings shouldn't be allowed to get in
the way of performance and productivity.
8 I am highly motivated because I know I have what it takes
to be successful.
9 Time spent worrying about team morale is time that’s
wasted.
10 I get upset and worried quite often in the workplace.
11 My actions show people what I want from them.
12 When working with a team, I encourage everyone to work
toward the same overall objectives.
13 I make exceptions to my rules and expectations – it’s easier
than being the enforcer all the time!
14 I enjoy planning for the future.
15 I feel threatened when someone criticizes me.
16 I make time to learn what people need from me, so that they
can be successful.
17 I’m optimistic about life, and I can see beyond temporary
setbacks and problems.
18 I think that teams perform best when individuals keep doing
the same tasks and perfecting them, instead of learning new
skills and challenging themselves.
Totals
Leadership Assessment Tool

10. Five Functions of a Successful
Team Leader

11.  Establishing and planning the goals of your
team
 Goals must be aligned with the overall
organizational goals
PLANNING
TEAM LEADER
SUCCESS
MOTIVATING or
DIRECTING
ORGANIZING
PLANNING
STAFFING
EVALUATION

12. Get Clear On What You Want To
Accomplish
 What is the overall vision of your organization?
 What results are you trying to achieve by using a
team?
 Who are you serving by achieving your results?
 What will it mean when you achieve your results?

13.  Tangible Goals: Anything that can be firmly grasped
 Intangible Goals: These are becoming goals. They relate
to attitudes, behaviors, personality traits and skill that are
desired or need to be developed.
 Long-Range Goals: Most people will use 3-5 years in the
future
 Short-Range Goals: Can mean one day, one week, one
month or even one year. These goals support your long-
range goals.
Four Types of Goals

14. Written: Write out the goals you want to accomplish
Harmonious: In alignment with your vision and values.
Unaligned goals pull you in different directions, hampering
productivity and creates tension
Yours: Motivation comes when there is a sense of
ownership with the goal
CRITERIA FOR EFFECTIVE
GOAL SETTING
THE “WHYSMART” FORMULA

15. Specific: Vague goals cause confusion and frustration. Be sure
to state your goals positively.
Measurable: Measurable goals provide a benchmark for gauging
progress and evaluating performance.
Attainable: Goals that are believable with a bit of stretch for our
mind and body spark excitement and action.
Results Oriented: Be clear out the end result your goal is
designed to accomplish and focus on results not just the necessary
activity.
Time Bound: Deadline create a powerful and necessary sense
of urgency which fosters achievement
CRITERIA FOR EFFECTIVE GOAL SETTING
THE “WHYSMART” FORMULA

16. 16

17. 17

19.  Involves making sure that all of the necessary
processes are in place
ORGANIZING
TEAM LEADER
SUCCESS
MOTIVATING or
DIRECTING
ORGANIZING
PLANNING
STAFFING
EVALUATION

20.  Divide the task and action items into two
categories
– Must Do: highlight only those things which you have to
complete today or within the next 5 days
 Ask yourself, Will my work suffer significantly if I fail to do this?
Only include items on this list that you answer “absolutely yes”
 Prioritize the items on your list and start doing them in order of
priority
– Should Do: All the other items on your list that aren’t as
urgent but needed.
DESIGNING A SYSTEM THAT
WORKS

21.  Take 15 minutes at the beginning of every day
or at the end of every day to complete this
prioritization exercise
 Focus on eliminating the clutter and delegating
what can be delegated
 Focus on the 20% of your work that will get
you 80% of the results!
DESIGNING A SYSTEM THAT
WORKS

22. Build Solid Processes
 Teams and processes go together
 For every process each team member must have
a clear, specific role based on function, skills and
expertise
 Two primary kinds of processes
– Working: implementation
– Thinking: problem solving

23.  Choosing, selecting or involving the right and
best team members.
STAFFING
TEAM LEADER
SUCCESS
MOTIVATING or
DIRECTING
ORGANIZING
PLANNING
STAFFING
EVALUATION

24. Get Clear On The Skills/Talent
Needed To Achieve Desired Results
 Why do you need that particular skill on your team?
 How will this help you achieve your desired results?
 By having this skill on your team how will this impact
your ROI?

25. Understand Team Roles
 Every team member MUST be clear on his or her own
role as well as the role of every other team member
 Roles are about the design, division, and deployment of
the work of the team
 Division of labor within the team create interdependence
which leads to collaboration

26.  This is may be your most important function
 Getting results through others
 Elicit the commitment and cooperation of your
team members by establishing and
maintaining a motivating environment
MOTIVATING OR DIRECTING
TEAM LEADER
SUCCESS
MOTIVATING or
DIRECTING
ORGANIZING
PLANNING
STAFFING
EVALUATION

27.  Defined as a circumstance of set of
circumstances that prompts an individual to
act in a certain way
 Three Types:
– Fear
– Incentive
– Attitude (the best form of motivation)
MOTIVATION

28.  #1: Believe in your team's objectives
 #2: Model the behavior you want from the team
 #3: Keep a positive attitude
 #4: Be clear about your goals
 #5: Get feedback from the team members
 #6: Set expectations
 #7: Avoid mixed messages
 #8: Know the difference between exhorting and belittling
 #9: Correct in private
 #10: Praise in public
10 Things You Can Do
To Motivate Your Team

29. Keep Lines Of Communication Open
 Teams cannot move faster than they communicate
 Fast, clear, timely and accurate communication is a
hallmark of high level team performance
 High performance teams have mastered the art of
straight talk
 Requires trust, acceptance, respect, understanding,
and courtesy

30.  Clear: When writing or speaking to someone, be clear about your goal or message.
What is your purpose in communicating with this person? If you're not sure, then your
audience won't be sure either.
 Concise: When you're concise in your communication, you stick to the point and keep
it brief. Your audience doesn't want to read six sentences when you could communicate
your message in three.
 Concrete: When your message is concrete, then your audience has a clear picture of
what you're telling them. There are details (but not too many!) and vivid facts, and
there's laser-like focus. Your message is solid.
The 7 Cs of Communication

31.  Correct: When your communication is correct, it fits your audience. And correct
communication is also error-free communication.
 Coherent: When your communication is coherent, it's logical. All points are connected
and relevant to the main topic, and the tone and flow of the text is consistent.
 Complete: In a complete message, the audience has everything they need to be
informed and, if applicable, take action.
 Courteous: Courteous communication is friendly, open, and honest. There are no
hidden insults or passive-aggressive tones. You keep your reader's viewpoint in mind, and
you're empathetic to their needs.
The 7 Cs of Communication

32.  Observing how the team is proceeding to the desired
outcomes
 When things are not running well, take corrective
action
 Involves constant monitoring and measuring or
processes, resources and team members to ensure all
activities and plans are yielding the results that you
are responsible for the and organization expects.
EVALUATION
TEAM LEADER
SUCCESS
MOTIVATING or
DIRECTING
ORGANIZING
PLANNING
STAFFING
EVALUATION

33. Track, Evaluate and Celebrate
Based on key milestones
Track
Are we on target?
Have things been delayed?
Have priorities changed?
Evaluate
– Did the results meet the team's specific performance goals?
– Did the results meet customer expectations (internal and external)?
Were our goals challenging enough?
Celebrate
Celebrating team successes, no matter how small, is important to building
commitment

34. Five Functions of a Successful
Team Leader

35. Successful Team Leadership: How to Inspire
Commitment, Teamwork and Cooperation!
Tool Kit
•Sign up for a 30 minute Complimentary
Session to discuss how you can strengthen
your skills as a leader while improving the
productivity of your team
•FREE e-Report “10 Tips To Build Your
Team, Leverage Your Time and Experience
Phenomenal Success.” These valuable tips
are included in the special FREE GIFT I’ve
created for you.

36. Dr. Michelle Dawson
Facebook: CatalystInstitute
Twitter: Catalyst Success
LinkedIn: MichelleBrownDawson
www.catalystenterprise.com / www.catalystsuccess.com
Phone: 302.734.2505 or 866.403.5779
THANK YOU