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Chris and Tiffany
Learning Objectives

   Advantages and Disadvantages of
    Working in Teams

       Advantages
       Disadvantages
       Groupthink
Learning Objectives (cont.)
 Strategic     Considerations for
     Meetings
1.   Should We Meet?
2.   Who Should Attend?
3.   Premeeting Arrangements
4.   Leadership Style
5.   Decision-Making Format
6.   Managing Disruptions
7.   Follow-Up
Advantages and Disadvantages of
Teams
 Advantages                Disadvantages

   Improve Quality         Time
   Improve Productivity    Frequent Overuse
   Improve Creativity      Costs
   Improve Loyalty         Low-Quality Decisions
   Improve Commitment      Reduced Effectiveness
   Improve Retention       Hidden Agendas
                            Lack of Planning
                            Poor Leadership
Groupthink
Actions to avoid the tendency
  toward groupthink

 1. Do not make an early decision


 2. Be open to criticism


 2. Use a “devil’s advocate”
Strategic Considerations
   Should We Meet?

   Who Should Attend?
    1.   How many people to invite
    2.   Who the members will represent
    3.   The members’ functions in the meeting
    4.   Team-Ability

   Premeeting Arrangements
Strategic Considerations
   Leadership Style               Leading Project
    1.   The Group                  Teams
    2.   The Objective of the       1.   Be a Facilitator
         Meeting                    2.   Support the Team
    3.   The type of                3.   Delegate
         leadership behavior        4.   Seek Diversity
         with which the
         manager personally
         feels most
         comfortable
                                               Style


                                             Objective
Strategic Considerations
   Decision-Making Formats
        The Rational Problem-Solving Process
    1.   Defining the Problem
    2.   Analyzing the Problem
    3.   Brainstorming the Possible Solutions
    4.   Determining the Criteria that should be met
         to eliminate the Problem
    5.   Selecting the Best Solution
    6.   Implementing the Solution
Strategic Considerations
   Decision-Making Formats (cont.)
       The Nominal Group Technique

    1. What is it?


    2. Is it effective?


    3. Does it have any advantages?
Strategic Considerations
   Decision-Making Formats (cont.)
       The Delphi Technique

    1. What is it?


    2. How does it work?
Strategic Considerations
   Managing Disruptions
    1. Before the meeting
    2. During the Meeting
    3. Consider alternatives when asking a
        question
       Overhead Questions
       Direct Questions
       Reverse Questions
       Relay Questions
Strategic Communications
   Follow-Up
     At meeting’s end, reanalyze the original
     goals to ensure you have met them, make
     appropriate follow-up assignments, and
     evaluate the meeting process to determine
     of and how future meetings could be
     improved. Appropriate postmeeting follow-
     up is also an important component of team
     management.
Summary
   In conclusion, teams play a vital role to the
    business decision-making process. Be
    sure to consider the information in this
    presentation when leading, attending, or
    analyzing a meeting or teamwork. Follow
    the guidelines and recommendations to
    ensure success as a leader or to offer
    suggestions for better communication flow.
    Also, formal evaluation of the meeting
    helps determine ways a future meeting can
    be improved.
Works Cited
 Managerial Communication: Strategies
  and Applications; Fifth Edition. 2011.
  New York, NY. McGraw-Hill Irwin.
 Microsoft Clip Art
Team Evaluate and Critique of
Sources
   Tiffany and I worked very well together
    and communicated mainly through email
    and class time. We look forward to
    future presentations together next term.

   The book is very well written and gives
    great examples to relate the information
    to real-life scenarios, I recommend using
    this book in the future.
Questions,
Comments,
Concerns?

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Managing meetings and teams powerpoint chpater 13

  • 2. Learning Objectives  Advantages and Disadvantages of Working in Teams  Advantages  Disadvantages  Groupthink
  • 3. Learning Objectives (cont.)  Strategic Considerations for Meetings 1. Should We Meet? 2. Who Should Attend? 3. Premeeting Arrangements 4. Leadership Style 5. Decision-Making Format 6. Managing Disruptions 7. Follow-Up
  • 4. Advantages and Disadvantages of Teams Advantages Disadvantages  Improve Quality  Time  Improve Productivity  Frequent Overuse  Improve Creativity  Costs  Improve Loyalty  Low-Quality Decisions  Improve Commitment  Reduced Effectiveness  Improve Retention  Hidden Agendas  Lack of Planning  Poor Leadership
  • 5. Groupthink Actions to avoid the tendency toward groupthink 1. Do not make an early decision 2. Be open to criticism 2. Use a “devil’s advocate”
  • 6. Strategic Considerations  Should We Meet?  Who Should Attend? 1. How many people to invite 2. Who the members will represent 3. The members’ functions in the meeting 4. Team-Ability  Premeeting Arrangements
  • 7. Strategic Considerations  Leadership Style  Leading Project 1. The Group Teams 2. The Objective of the 1. Be a Facilitator Meeting 2. Support the Team 3. The type of 3. Delegate leadership behavior 4. Seek Diversity with which the manager personally feels most comfortable Style Objective
  • 8. Strategic Considerations  Decision-Making Formats  The Rational Problem-Solving Process 1. Defining the Problem 2. Analyzing the Problem 3. Brainstorming the Possible Solutions 4. Determining the Criteria that should be met to eliminate the Problem 5. Selecting the Best Solution 6. Implementing the Solution
  • 9. Strategic Considerations  Decision-Making Formats (cont.)  The Nominal Group Technique 1. What is it? 2. Is it effective? 3. Does it have any advantages?
  • 10. Strategic Considerations  Decision-Making Formats (cont.)  The Delphi Technique 1. What is it? 2. How does it work?
  • 11. Strategic Considerations  Managing Disruptions 1. Before the meeting 2. During the Meeting 3. Consider alternatives when asking a question  Overhead Questions  Direct Questions  Reverse Questions  Relay Questions
  • 12. Strategic Communications  Follow-Up  At meeting’s end, reanalyze the original goals to ensure you have met them, make appropriate follow-up assignments, and evaluate the meeting process to determine of and how future meetings could be improved. Appropriate postmeeting follow- up is also an important component of team management.
  • 13. Summary  In conclusion, teams play a vital role to the business decision-making process. Be sure to consider the information in this presentation when leading, attending, or analyzing a meeting or teamwork. Follow the guidelines and recommendations to ensure success as a leader or to offer suggestions for better communication flow. Also, formal evaluation of the meeting helps determine ways a future meeting can be improved.
  • 14. Works Cited  Managerial Communication: Strategies and Applications; Fifth Edition. 2011. New York, NY. McGraw-Hill Irwin.  Microsoft Clip Art
  • 15. Team Evaluate and Critique of Sources  Tiffany and I worked very well together and communicated mainly through email and class time. We look forward to future presentations together next term.  The book is very well written and gives great examples to relate the information to real-life scenarios, I recommend using this book in the future.

Editor's Notes

  1. When diagnosing the situation to determine the most effective style, managers need to consider three factors: the group, the objective of the meeting, and the type of leadership behavior with which the manager personally feels most comfortable. Each Group differs but needs a leader with some degree of interpersonal orientation; therefore, tight control is generally inappropriate. Less control is required when the group is mature and knows the topic, whereas a new or immature group needs a leader who provides more control and direction. Increasing one’s repertoire of management tools is a requirement for today’s fast-paced, constantly shifting workplace.These help maximize your project team’s effectivenessAvoid the tendency to micromanage once the team’s objectives and responsibilities have been definedGive them all the info they need, and more, to encourage trustInstead of trying to manage every aspect of a meeting or project, trust members to perform their tasks. This also engenders respect for you as a leader and maintains morale.Heterogeneous groups experience more conflict but also produce higher-quality results than homogeneous groups. Stress the importance of collaboration, flexibility, and openness toward unfamiliar viewpoints and work styles.
  2. Maximize the ideas of the group using brainstormingIdeas are expressed freely without regard to quality. All ideas, no matter how unusual, are recordedCriticism of the ideas produced is not allowed until all ideas have been expressedElaborations and combinations of previously expressed ideas are encouraged. The major strength of brainstorming is that one idea will create another. The ratio of high-quality ideas to the total number is not high, but often only one creative idea is needed for the solutionStep Four: Typical criteria are that a solution must be cost-effective, legal, timely, practical, and consistent with the organization’s mission and/or values.
  3. The meeting leader directs each participant to create separate lists of advantages and disadvantages associated with the problem and solutions under discussion. It has several advantages. One is that all participants can express their views without intimidation from more powerful or vocal group members. It ensures that each step in the rational problem solving is followed. It saves time because the meeting participants can generate their initial lists before the meeting. Thus, Nominal Group Technique integrates the advantages of both group and individual creativity.
  4. The Delphi Technique does not require participants to meet face-to-face. This is great for people geographically dispersed or who have conflicting schedules. It is generally used with an ad hoc meeting of experts, and with virtual teams who can meet electronically.It uses an initial questionnaire that elicits the participants’ expert opinions on a topic. Quality of decisions are higher with the Nominal and Delphi than with ordinary group discussion, however participants preferred the ordinary discussion technique. Managers should consider decision-making formats to maximize group effectiveness.
  5. A manager can minimize disruptions by taking a preventative point of view. There are seven tactics on page 314 that managers may use ahead of time when they believe a person will disrupt a meeting.While prevention is preferred, a manager also needs to have option for controlling disruptive behavior during a meeting. Some strategies are listed on pages 314 and 315.Overhead questions- anyone can answer, it is good to begin with an overhead question and continue until forced to changeDirect questions-simply one that is directed to an individualReverse questions-one that originates from a group member, the leader then directs it back to the person who asked itRelay question-which is asked by a group member and is relayed by the leader to the group, this gives you an opportunity to keep the communication moving among all members of the group
  6. Stress the positive when writing the follow-up memo so the participants can see the fruits of their labor. A follow-up memo or email becomes a record of the meeting, ensures follow-up, and establishes accountability for future action.