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Chapter : 17

          Strategies for Successful
          Business and Group
          Meetings




          MQ

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Chapter   Final Exam
S. No. No.       Q. No.     Chapter Heading                                               Date
                            Introduction                                                  July 2, 2012
  1       11         1,2    Short Reports                                                 July 4, 2012
  2       12         3,4    Long (Formal) Reports                                         July 9, 2012
  3       13           5    Proposals                                                     July 11, 2012

  4       14         6      Strategies for Successful Speaking and Successful Listening   July 16 & 25, 2012
                            Strategies for Successful Informative and Persuasive
  5       15         7      Speaking                                                      July 30, 2012

  6       16         8      Strategies for Successful Interpersonal Communication         August 1 & 5, 2012

  7       17        9,10    Strategies for Successful Business and Group Meetings         August 6 & 8, 2012

  8       18         11     The Job Application Process - The Written Job Presentation    13

  9       19         12     The Job Application Process - Interviews and Follow-Up        15
1. Group a
                                                   1. Jahanzaib
                       Assignment                  2. Rashid
                                                   3. Jawed
• Group 1:               Chap 18 ‘The Job          4. Abid shah
  Application Process - The Written Job            5. Ali shareef
  Presentation’                                    6. Rehan mughal
• Group 2:      Chap 19 ‘The Job Application   2. Group b
  Process - Interviews and Follow-Up’              1. Abdul fateh
                                                   2. Mudassir
• Action 1: group assignment – communication       3. Usman
• Action 2: Date finalization                      4. Jawad
• Action 3: sharing of presentation                5. Ali murtuza
                                                   6. Arif shamim
• Action 4: presentation
• Print 6
• Visuals       2
• Presentation 7
• Sunday – first 3 partcipants sms
Background information on groups


   Purposes and kinds of Meetings


Solving Problems in Meetings or Groups


Leadership Responsibilities in meetings


Participant Responsibilities in Meetings
• Group Meeting:
  – Purposive discourse between two or more people
• Types of Group meeting
  – Informal Group
     • Unplanned, free flowing meetings or get togethers for social
       purposes which may later develop into formal meetings
  – Formal Group
     • These are task oriented groups, often search for solution to
       problems, look for a course of action, make
       recommendations to a higher authority
forming        Storming       Norming         Performing

• Orientation   • Members      • Progress       • Here the
  phase           begin to       begins here.     group
• Group tries     stake out      Members          begins to
  to get          their          work to          achieve its
  started         positions;     solve            goals
                  they begin     conflicts
                  to have        and
                  conflicts      recognize
                  and            acceptable
                  arguments      kinds of
                                 conduct
Phases of Problem Solving
Orientation   Discussions are free flowing, questions are numerous


conflict      Members offer their opinions, evidence to support
              At this stage conflicts occur

Emergence     Open exchanges continue; search for solution starts,
              compromises occur

Solutions     Positive attitude, now is the time to complete the task and
              agree upon a solution
PURPOSES AND KINDS OF MEETINGS
  Informational     • seek to clarify, to make something clear, to
    meetings          give information



    Suggested       • This meeting occurs to evaluate the suggested
solution meetings     solutions to a problem


                    • Groups try several attempts to find a solution
Problem Solving
                    • The course to reach a solution is unique to
   Meetings           every group
Authorization for a                Methods of Solving
       Committee                      problems in Meetings

  The information comes from an
authorized person which asks you to      Background analysis
         form a committee


  The above should include who,
                                          Solution discovery
   what, when, where and why



                                          Solution Analysis




                                           Choice of action
Methods of Solving problems in
                                       Meetings
                      State the                               Establish                            Arrive at a                           This is the
Background Analysis




                                                                                                                      Choice of action
                                         Solution discovery




                                                                              Solution Discovery
                      problem or                              Criteria                             solution                              execution
                      question in an                          List possible                        Work on the                           phase, where
                      affirmative                             solutions                            pros and cons                         we keep in
                      tone                                    through                              of all the                            mind timelines
                      Define and limit                        brainstorming                        previous                              and costs
                      the problem                                                                  solutions listed                      involved
                      Collect facts on                                                             Use rational
                      the history of                                                               approach
                      the problem
LEADERSHIP RESPONSIBILITIES IN
            MEETINGS
• Kinds OF leadership
• LEADERSHIP RESPONSIBILITIES
  – Planning steps before the meeting
  – Procedures during the meeting
  – Follow up after the meeting
Kinds of leadership
1. Authoritarian
  –   Shows contempt of some members
  –   Dominates the discussion
  –   Praises those who agree with him
  –   Speaks often and loudly
  –   Issues orders and commands
  –   Suggests that he has authority
Kinds of leadership
2. Leaderless
  – Shared leadership
  – Allows high ability people to run the meeting
  – This is rarely beneficial as someone to guide
    should be avialable
Kinds of leadership
3.      Democratic / Participative
     – Goal is to help the group to make the best
       possible decision
     – Others are listened and are given authority to
       conclude
     – Facilitate productive discussions
     – Invite minorities
     – Clarify vague statements
Review the problem                                    Begin with an




                                                 Procedures during the meeting




                                                                                                       Follow up after the meeting
                                                                                                                                     Distribute MoMs
Steps before the meeting

                           and determine the                                     opening statement
                           precise purpose                                                                                           Share point of
                                                                                 Stimulate                                           actions with
                           Decide who should                                     discussion
                           participate                                                                                               responsible
                                                                                 Understand the                                      person’s names
                           Arrange for meeting                                   roles of the
                           date, Time and                                        participants                                        Keep track of all
                           place                                                                                                     meetings being
                                                                                 Interpret data for                                  held for this
                           Create an agenda
                                                                                 solution evaluation
                           Distribute the                                                                                            problem
                           announcement for                                      State the major
                           the meeting                                           conclusions and
                                                                                 plan of action
                           Check on physical
                           arrangements
PARTICIPANT RESPONSIBILITIES IN
                  MEETINGS
Preparation for meetings
 • Do your homework, Collect information, check data, confirm conclusions
 • Be over-prepared
Effective participants roles in meetings
 • Organizer
 • Clarifier
 • Questioner
 • Factual contributor
 • Energizer
 • Idea creator
 • Critical tester
 • Conciliator
 • Helper of others

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Here are the leadership responsibilities in meetings:Steps before the meeting:- Review the problem and determine the precise purpose - Decide who should participate- Arrange for meeting date, Time and place- Create an agenda- Distribute the announcement for the meetingProcedures during the meeting: - Begin with an opening statement- Stimulate discussion- Understand the roles of the participants- Interpret data for solution evaluation - State the major conclusions and recommendationsFollow up after the meeting:- Distribute MoMs (Minutes of Meeting)- Share point of actions with responsible person’s names- Keep track of all meetings being held for this problem

  • 1. Chapter : 17 Strategies for Successful Business and Group Meetings MQ http://www.slideshare.net/Subjectmaterial
  • 2. Chapter Final Exam S. No. No. Q. No. Chapter Heading Date Introduction July 2, 2012 1 11 1,2 Short Reports July 4, 2012 2 12 3,4 Long (Formal) Reports July 9, 2012 3 13 5 Proposals July 11, 2012 4 14 6 Strategies for Successful Speaking and Successful Listening July 16 & 25, 2012 Strategies for Successful Informative and Persuasive 5 15 7 Speaking July 30, 2012 6 16 8 Strategies for Successful Interpersonal Communication August 1 & 5, 2012 7 17 9,10 Strategies for Successful Business and Group Meetings August 6 & 8, 2012 8 18 11 The Job Application Process - The Written Job Presentation 13 9 19 12 The Job Application Process - Interviews and Follow-Up 15
  • 3. 1. Group a 1. Jahanzaib Assignment 2. Rashid 3. Jawed • Group 1: Chap 18 ‘The Job 4. Abid shah Application Process - The Written Job 5. Ali shareef Presentation’ 6. Rehan mughal • Group 2: Chap 19 ‘The Job Application 2. Group b Process - Interviews and Follow-Up’ 1. Abdul fateh 2. Mudassir • Action 1: group assignment – communication 3. Usman • Action 2: Date finalization 4. Jawad • Action 3: sharing of presentation 5. Ali murtuza 6. Arif shamim • Action 4: presentation • Print 6 • Visuals 2 • Presentation 7 • Sunday – first 3 partcipants sms
  • 4. Background information on groups Purposes and kinds of Meetings Solving Problems in Meetings or Groups Leadership Responsibilities in meetings Participant Responsibilities in Meetings
  • 5. • Group Meeting: – Purposive discourse between two or more people • Types of Group meeting – Informal Group • Unplanned, free flowing meetings or get togethers for social purposes which may later develop into formal meetings – Formal Group • These are task oriented groups, often search for solution to problems, look for a course of action, make recommendations to a higher authority
  • 6. forming Storming Norming Performing • Orientation • Members • Progress • Here the phase begin to begins here. group • Group tries stake out Members begins to to get their work to achieve its started positions; solve goals they begin conflicts to have and conflicts recognize and acceptable arguments kinds of conduct
  • 7. Phases of Problem Solving Orientation Discussions are free flowing, questions are numerous conflict Members offer their opinions, evidence to support At this stage conflicts occur Emergence Open exchanges continue; search for solution starts, compromises occur Solutions Positive attitude, now is the time to complete the task and agree upon a solution
  • 8. PURPOSES AND KINDS OF MEETINGS Informational • seek to clarify, to make something clear, to meetings give information Suggested • This meeting occurs to evaluate the suggested solution meetings solutions to a problem • Groups try several attempts to find a solution Problem Solving • The course to reach a solution is unique to Meetings every group
  • 9. Authorization for a Methods of Solving Committee problems in Meetings The information comes from an authorized person which asks you to Background analysis form a committee The above should include who, Solution discovery what, when, where and why Solution Analysis Choice of action
  • 10. Methods of Solving problems in Meetings State the Establish Arrive at a This is the Background Analysis Choice of action Solution discovery Solution Discovery problem or Criteria solution execution question in an List possible Work on the phase, where affirmative solutions pros and cons we keep in tone through of all the mind timelines Define and limit brainstorming previous and costs the problem solutions listed involved Collect facts on Use rational the history of approach the problem
  • 11. LEADERSHIP RESPONSIBILITIES IN MEETINGS • Kinds OF leadership • LEADERSHIP RESPONSIBILITIES – Planning steps before the meeting – Procedures during the meeting – Follow up after the meeting
  • 12. Kinds of leadership 1. Authoritarian – Shows contempt of some members – Dominates the discussion – Praises those who agree with him – Speaks often and loudly – Issues orders and commands – Suggests that he has authority
  • 13. Kinds of leadership 2. Leaderless – Shared leadership – Allows high ability people to run the meeting – This is rarely beneficial as someone to guide should be avialable
  • 14. Kinds of leadership 3. Democratic / Participative – Goal is to help the group to make the best possible decision – Others are listened and are given authority to conclude – Facilitate productive discussions – Invite minorities – Clarify vague statements
  • 15. Review the problem Begin with an Procedures during the meeting Follow up after the meeting Distribute MoMs Steps before the meeting and determine the opening statement precise purpose Share point of Stimulate actions with Decide who should discussion participate responsible Understand the person’s names Arrange for meeting roles of the date, Time and participants Keep track of all place meetings being Interpret data for held for this Create an agenda solution evaluation Distribute the problem announcement for State the major the meeting conclusions and plan of action Check on physical arrangements
  • 16. PARTICIPANT RESPONSIBILITIES IN MEETINGS Preparation for meetings • Do your homework, Collect information, check data, confirm conclusions • Be over-prepared Effective participants roles in meetings • Organizer • Clarifier • Questioner • Factual contributor • Energizer • Idea creator • Critical tester • Conciliator • Helper of others

Editor's Notes

  1. http://210.46.97.180/zonghe/book/33-%E9%AB%98%E6%95%88%E5%95%86%E5%8A%A1%E6%B2%9F%E9%80%9A%EF%BC%88%E8%8B%B1%E6%96%87%E7%89%88%20%E7%AC%AC7%E7%89%88%EF%BC%89%20Effective%20Business%20Communications(Seven%20Edition)-%E6%9C%BA%E6%A2%B0%E5%B7%A5%E4%B8%9A%E5%87%BA%E7%89%88%E7%A4%BE-Herta%20A.Murphy%20%20%20Herbert%20W.Hildebrandt%20%20%20Jane%20P.Thomas/Chapter%20%2011.htm
  2. http://books.google.com.pk/books?id=VikSUOTQfyMC&pg=PA381&lpg=PA381&dq=chap+14+strategies+of+successful+speaking&source=bl&ots=eg3TUNn9aG&sig=jKaVeICNASbhfaPq0VmU-UlVuKM&hl=en&sa=X&ei=opgDULmjG4fJrAey3d2DBg&ved=0CEwQ6AEwAg#v=onepage&q&f=false
  3. Bonus points: extra research + 1 support within group + 1 good visuals +1