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Enhancing Group & Team Performance HCOM 100 Instructor Name
Communication Principles
Enhancing Group & Team Performance Preview ,[object Object],[object Object],[object Object],[object Object]
Research Regarding Group & Team Performance ,[object Object],[object Object],[object Object],[object Object]
Effective Group Members ,[object Object],[object Object],[object Object]
Effective Group Members (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Effective Group Members (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Groups need a balance of Structure and Interaction
Structuring Problem Solving ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Structuring Problem Solving (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Step 5:   Test and implement the Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Structuring Problem Solving (cont.)
Enhancing Team Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to Leadership (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to Leadership (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to Leadership (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to Leadership (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enhancing Group Meetings ,[object Object],[object Object],[object Object],[object Object],[object Object]
Enhancing Group Meetings (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Enhancing Group Meetings (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What questions do you have? ,[object Object],[object Object],[object Object]

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Assuring Contact Center Experiences for Your Customers With ThousandEyes
 

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