Management in 2010by Fluid January 2010
Contents3-4 		Introduction to Fluid5-6		Managing your boss7-8		Move into management9-10	Managing change11-12	Managing expectations13-14	Exercise A15-16	Management fads17-18	Using comedy19-20	Management development21-23	Leader or manager?24-25	Exercise B26-28Evidence-based management29-30	Managing more effectively31-32	Challenging negative beliefs33-34	Power of persuasion35-36	Communicating with line managers37-38	Key to good talent management39-40	Improving your listening41-44	Managing the stress of others45-46	Cope with management derailment47-48	Case studies49-50	Exercise C	51-52	Conclusion and questions
Page 3Introduction
Page 4Introduction to FluidFluid Consulting Limited (Fluid) is a specialist human resources consultancy headed by Tim Holden MCIPD 10 years in banking10 years in Human Resources consultancyFluid trading since 2006The core services provided by Fluid are:Retention
Selection-  Attraction-  Remuneration & Reward -  Outplacement-  Training & HR consultancy
Page 5Managing your boss
Page 6Managing your bossChoose the right boss to begin with
Don’t let yourself be bullied
Evaluate your boss’s psyche
Work less
Make your move
Plan
Build your relationship
Make your boss look good
Prove you can do your manager’s job
Become the bossPage 7Move into management
Page 8Move into managementBe sure it’s what you want
Tell your boss
Try before you apply
Meetings are work
Ditch your workmates
Don’t expect love
Believe the corporate dream
Network with other managers
Keep learning
Ask for helpPage 9Managing change
Page 10Managing changeEnsure that there is a desire for change
Have a clear, shared vision
Plan for the long term
Involve your key communicators
Explain as early as possible
Reduce the fear factor
Participation and involvement are crucial
Identify the resources you need before you proceed
Keep employees happy and motivated
Face to face communication softens bad newsPage 11Managing expectations
Page 12Managing expectationsGet a crystal ball
No crystal ball? Try email
Look on the dark side
Beware of changing goalposts
I’m not that great, really
Don’t keep problems a secret
Know your boss
Expectations cut both ways
Being new
Avoid IT projectsPage 13Exercise A
Page 14Exercise A
Page 15Management fads
Page 16Acronym management
Blue-Sky management
Amnesic management
Anecdotal management

Management January 2010