Instinct and gut feelings are nice, but numbers are better. Analysis and measurement are the “so what?” of content strategy, demonstrating content value. With these elements, you can quantitatively evaluate content quality, including the efficacy of communications, usability, SEO, branding, and user experience design. Web analytics is an essential part of this process: it identifies how users interact with your web content. It informs content audits, analysis, and governance. But you won’t find these insights through mere dashboard metrics. Better insights and smarter decisions depend on context—and that’s where analytics can help. An analytics strategy puts data in context. Without context, your data is meaningless.This session will discuss how you can develop an analytics strategy with methods for assessing content quality. Understand how to define useful, contextually relevant metrics and KPIs that support your content strategy and governance plan; evaluate content types and delivery channels; measure conversions and engagement; identify influence and reach; and enable content owners to adapt to evolving website and user goals.Don’t just go with your gut: create and maintain content that proves to be effective.
Bare Bones Content Strategy: How to Create a Sustainable Governance PlanRick Allen
As content professionals, we strive for clear, concise communication on the web. We cut clutter, hone our message, and plan for purposeful content.
Just like our content should be straightforward, so should our plan for making content happen. “Simple” is understandable and manageable. “Complex” is confusing and time-consuming. We need to take the right steps, not every step. We need to use the right tools, not every tool.
Ongoing content strategy requires cultural support for governance with buy-in from the top and bottom of our org chart. This means creating a content plan people understand, with straightforward tools and training people can use in their everyday work. Content strategy is complex. It’s our job to simplify it.
Training: The Missing Element of Content GovernanceRick Allen
When we think about content governance, we tend to consider roles, responsibilities, workflow, and documentation. But there’s an element to content governance that is equally important and often overlooked: training.
Fundamentally, content governance requires educating everyone involved in the publishing process—including content planning, creation, editing, publishing, and measurement. All this while considering numerous publishing channels and communication goals. To be successful, content relies on a cultural support for governance with active sharing and learning.
Building a content governance culture means we all need to be teachers—and students.
• Learn to assess content governance readiness, including existing expertise and knowledge gaps.
• Find out how to strengthen your content governance plan by making good use of staff resources.
• See how to create a scalable content governance training model.
• Discover how to foster a content culture and empower content contributors to do great work.
We get it. Our website is a process, not a project. Without a content plan redesign projects are just short-term fixes. We need content governance. But where does the process start? In this session, learn how to plan for content governance—managing content roles, responsibilities, processes, documentation, tools and training. Create a sustainable content plan stakeholders can buy into and a website that can survive day two of your website redesign launch.
Content Governance: Planning for success throughout the content life cycleChris Mickens
Content governance allows organizations to determine priorities, assign responsibility, and establish detailed guidelines for creating and managing consistent, high quality web content. Sure, it’s not the sexiest thing in the world, but a well thought out content governance plan provides a solid foundation for achieving short and long-term content goals while maintaining a smooth editorial workflow.
This presentation will examine how a content governance plan provides guidance at every stage of the content life cycle including:
Planning
Development
Revision
Distribution
Management and Archiving
We’ll wrap up with a look at some useful Drupal modules and WordPress plugins that help streamline the content management workflow.
Compelling content needs a strategy, and content strategy needs governance in order for it to "stick." Learn about content governance and the opportunities and challenges it presents for organizations. Guest lecture for University of Washington content strategy course
Content Strategy: The Key to Effective Web Content (HighEdWeb 2010)Rick Allen
Content is why people visit your website. Period. So why is quality content so easily discounted? Why do we neglect this critical website element that we rely on to attract, inform, engage, and retain site visitors? Answer: content is massive, political, and time-consuming. A college website contains thousands of pages with limited content contributors, editors, and managers, all with different perspectives and priorities. Web content strategy is an essential discipline that author Kristina Halvorson defines as "the practice of planning for the creation, delivery, and governance of useful, usable content." In this session, learn how to implement and maintain effective content that drives marketing, engages users, and increases website conversions.
Content Strategy Workflow & Governance Workshop, UX Bristol 2014Sophie Dennis
Content strategy: beyond the wireframe - a workshop for UX designers and researchers..
Have you ever experienced that sinking feeling at the end of a project when you realise the content that’s been loaded onto the site is nothing like what you were thinking of when you created the wireframes? Or revisited a site you built a while ago and found that additions and changes made over the years have altered it beyond recognition?
Content strategy can help you plan for great content right from the start of a project. This workshop demystifies the content production workflow – how it’s commissioned, created, measured and maintained – talks a bit about governance, and provides some practical tips and tools to help plan and manage content, whether you’re from an agency or in-house.
Sophie Dennis
Sophie is a freelance consultant. She is a freelance consultant specialising in UX and content strategy. She started her career in publishing before being enticed away by the bright lights of web design, where she has spent 15 years trying to get clients to take their content as seriously as they do design. She recently collaborated with Juliet on the content strategy for a major UK charity, and is currently working as a User Experience Director at cxpartners.
Juliet Richardson
Juliet is currently Principal UX Consultant at Nomensa in Bristol. She has been working in the field of UX for longer than she cares to remember and has worked on some great projects with some fabulous clients along the way, including a recent collaboration with Sophie to create a content strategy for a large national charity.
Defining the content strategy is the easy part. But how do you actually make it work? Not just today, but tomorrow, and next year, and the year after that? How can you continually evolve and mature your content practices, create rock-star content teams, and produce better content faster? Sound magical? Nope, it’s just good content governance.
In this introductory workshop, we’ll use group discussions and debates, thought-provoking exercises, and real-world client stories to build your knowledge and awareness of content governance.
Here’s what you’ll learn:
How to identify where your organization fits in the content maturity model, and how to progress
Different options for content governance within an organization
The five pillars on which you need to build your content governance
How to advocate and influence for content governance changes
The steps to take to get you started towards better governance
Bare Bones Content Strategy: How to Create a Sustainable Governance PlanRick Allen
As content professionals, we strive for clear, concise communication on the web. We cut clutter, hone our message, and plan for purposeful content.
Just like our content should be straightforward, so should our plan for making content happen. “Simple” is understandable and manageable. “Complex” is confusing and time-consuming. We need to take the right steps, not every step. We need to use the right tools, not every tool.
Ongoing content strategy requires cultural support for governance with buy-in from the top and bottom of our org chart. This means creating a content plan people understand, with straightforward tools and training people can use in their everyday work. Content strategy is complex. It’s our job to simplify it.
Training: The Missing Element of Content GovernanceRick Allen
When we think about content governance, we tend to consider roles, responsibilities, workflow, and documentation. But there’s an element to content governance that is equally important and often overlooked: training.
Fundamentally, content governance requires educating everyone involved in the publishing process—including content planning, creation, editing, publishing, and measurement. All this while considering numerous publishing channels and communication goals. To be successful, content relies on a cultural support for governance with active sharing and learning.
Building a content governance culture means we all need to be teachers—and students.
• Learn to assess content governance readiness, including existing expertise and knowledge gaps.
• Find out how to strengthen your content governance plan by making good use of staff resources.
• See how to create a scalable content governance training model.
• Discover how to foster a content culture and empower content contributors to do great work.
We get it. Our website is a process, not a project. Without a content plan redesign projects are just short-term fixes. We need content governance. But where does the process start? In this session, learn how to plan for content governance—managing content roles, responsibilities, processes, documentation, tools and training. Create a sustainable content plan stakeholders can buy into and a website that can survive day two of your website redesign launch.
Content Governance: Planning for success throughout the content life cycleChris Mickens
Content governance allows organizations to determine priorities, assign responsibility, and establish detailed guidelines for creating and managing consistent, high quality web content. Sure, it’s not the sexiest thing in the world, but a well thought out content governance plan provides a solid foundation for achieving short and long-term content goals while maintaining a smooth editorial workflow.
This presentation will examine how a content governance plan provides guidance at every stage of the content life cycle including:
Planning
Development
Revision
Distribution
Management and Archiving
We’ll wrap up with a look at some useful Drupal modules and WordPress plugins that help streamline the content management workflow.
Compelling content needs a strategy, and content strategy needs governance in order for it to "stick." Learn about content governance and the opportunities and challenges it presents for organizations. Guest lecture for University of Washington content strategy course
Content Strategy: The Key to Effective Web Content (HighEdWeb 2010)Rick Allen
Content is why people visit your website. Period. So why is quality content so easily discounted? Why do we neglect this critical website element that we rely on to attract, inform, engage, and retain site visitors? Answer: content is massive, political, and time-consuming. A college website contains thousands of pages with limited content contributors, editors, and managers, all with different perspectives and priorities. Web content strategy is an essential discipline that author Kristina Halvorson defines as "the practice of planning for the creation, delivery, and governance of useful, usable content." In this session, learn how to implement and maintain effective content that drives marketing, engages users, and increases website conversions.
Content Strategy Workflow & Governance Workshop, UX Bristol 2014Sophie Dennis
Content strategy: beyond the wireframe - a workshop for UX designers and researchers..
Have you ever experienced that sinking feeling at the end of a project when you realise the content that’s been loaded onto the site is nothing like what you were thinking of when you created the wireframes? Or revisited a site you built a while ago and found that additions and changes made over the years have altered it beyond recognition?
Content strategy can help you plan for great content right from the start of a project. This workshop demystifies the content production workflow – how it’s commissioned, created, measured and maintained – talks a bit about governance, and provides some practical tips and tools to help plan and manage content, whether you’re from an agency or in-house.
Sophie Dennis
Sophie is a freelance consultant. She is a freelance consultant specialising in UX and content strategy. She started her career in publishing before being enticed away by the bright lights of web design, where she has spent 15 years trying to get clients to take their content as seriously as they do design. She recently collaborated with Juliet on the content strategy for a major UK charity, and is currently working as a User Experience Director at cxpartners.
Juliet Richardson
Juliet is currently Principal UX Consultant at Nomensa in Bristol. She has been working in the field of UX for longer than she cares to remember and has worked on some great projects with some fabulous clients along the way, including a recent collaboration with Sophie to create a content strategy for a large national charity.
Defining the content strategy is the easy part. But how do you actually make it work? Not just today, but tomorrow, and next year, and the year after that? How can you continually evolve and mature your content practices, create rock-star content teams, and produce better content faster? Sound magical? Nope, it’s just good content governance.
In this introductory workshop, we’ll use group discussions and debates, thought-provoking exercises, and real-world client stories to build your knowledge and awareness of content governance.
Here’s what you’ll learn:
How to identify where your organization fits in the content maturity model, and how to progress
Different options for content governance within an organization
The five pillars on which you need to build your content governance
How to advocate and influence for content governance changes
The steps to take to get you started towards better governance
Legal services organizations produce a lot of content, and have an opportunity to create and manage it strategically. Having sound content strategy practices, supported with governance, is key to making their content more successful in educating consumers to solve their legal problems.
Gc let's put some strategy in our content strategy - van ue may 2019Content Strategy Inc.
Vancouver Experience Meetup Group (VanUE) presenation, May 2019. Learn how to make sure that your content strategy is strategic, by following a strategic canvas framework.
The Next Step in Content Marketing: Governance and WorkflowsAhava Leibtag
If you are struggling with “too much content,” “not enough content,” or “the wrong content,” this workshop is for you! Learn how to master the fundamentals of producing great content, including how to align teams, formulate iterative plans for governance and workflow, and sell your organization on the consistency and coherency that guidelines and standards will bring to content. Take home a recipe for:
Assessing current workflow and governance standards
Choosing the right tools for your organization
Building tools that work
Gaining executive and team buy-in
Presented at Forum for Healthcare Strategists
#digpen V - Designing Content: or how web designers can stop worrying and lea...Sophie Dennis
At #digpen V: Plymouth, 29 Sep 2012. Discussing the vital role of good content to creating great user experiences, the perils of designing without real content, and tips from content strategy practice you can use to get better content from your clients sooner in the project process.
Content audits can be mind-numbingly boring and time consuming. They require an incredible amount of patience and curiosity. But, they are an absolute necessity for all businesses, as they manage their digital content assets.
Learn how to:
Distinguish between different types of content audits
Decide what type of content audit you need
Perform a gap analysis
Use the information you glean from content audits
Get creative when you encounter a wall
We will use three case studies—a major university, a healthcare client and a major publishing company—to illustrate how to make sense of content audits. Focus will be on understanding content requirements, how to present data to the C-suite and how to use all the information you learn from a content audit without losing your mind.
As a tourism provider, it is easy to talk about what you do. But is that really what your audience wants to hear? Does it inspire your customers to spend their vacation time with you? In this presentation, Kathy Wagner shares five simple questions to ask your customers that will help you target content to their needs, and some easy tools for keeping your messaging focused on your customer. She also shares a quick trick for improving the odds that customers will provide positive online reviews. Throughout the presentation, Kathy share's illustrative examples from Tourism Saskatchewan’s recently adopted consumer-focused content framework.
This presentation was part of the 2017 HOST Saskatchewan Conference for tourism providers.
Build your "Skills": Getting your Content Ready for Voice and ChatbotsAhava Leibtag
What’s coming next in content marketing? Voice-activated search! Semantic search is the future for search engines, and people search for topics using questions. In this presentation, you’ll learn voice basics and the specific things you need to do to get your content ready to drive more patients to your website and your services using voice-activated search.
Content represents the value that associations produce. Creating, publishing, and managing that content strategically is key to making the organization's value more visible to both existing and prospective members, and will enable the organization to thrive by helping its members succeed. This presentation covers a definition of content strategy, lists the problems content strategy can solve for associations, describes how to address challenges, and lists where to start.
Managing your Content Projects with Success and PanacheAhava Leibtag
Learn to manage your content projects by treating content like a product, separating content and design meetings, and using simple project management tools and techniques.
How to Create a North Star Editorial ToolkitAhava Leibtag
All organizations need to know how to answer the following questions: To whom are we speaking? Who are we as a brand? What are we saying? How are we saying it? When and where do we say it? Learn how to create tools that answer these fundamental questions and put them together in a north star guide for your content marketing programs.
Part 1: Assessing the Current State: Needs Analysis and Information Gathering
Learn how to assess the current state of your technical support content by looking through the lens of content strategy and content engineering.
Traditionally, technical details about products and services were considered to be post-purchase content. Technical information — the stuff contained in owner’s manuals, user guides, and other instructional materials — was provided to consumers only after they purchased a product or service. However, that’s changing as companies recognize that prospects often search the web for technical content to make purchasing decisions.
Think of a technical resource center as an online, one-stop shop for information about your products and services. Over time, and done well, a technical resource center can help you grow your business by attracting prospects, while simultaneously working to support and build loyalty and trust with existing customers.
Presented November 27, 2018, at Quadrus Conference Center for Information Development World 2018.
Content ecosystem maps for content strategyScott Kubie
Overwhelmed by content chaos? A content ecosystem map might be just the thing. A content ecosystem map is a snapshot of what the heck is going on with content in your organization: where content is coming from, high-level processes, internal and external audiences, business objectives, technology—and how it all interacts.
Content ecosystem maps help you verify assumptions, imagine new possibilities, plan activities, document vocabulary, and coordinate understanding between stakeholder groups. Perhaps most importantly, the map-making process reveals where people have different ideas about reality, giving you a chance to work out these differences before they derail your projects.
It Takes 2 to Make a Thing Go Right: A Content Strategist and Designer Talk M...Duo Consulting
When it comes to building mobile products it takes a tight collaboration between content and design. Mobile users are task driven, want localized information, and have multiple elements around them competing for their attention. Design can't meet the users needs by merely creating a lovely interface, and content strategy can't tailor content independent of the device constraints.
Together, Content Strategists and Designers can optimize the user experience for mobile to ensure the products are useful and usable. Through case studies, we will share our method for co-owning the product creation and putting siloed design to bed.
Legal services organizations produce a lot of content, and have an opportunity to create and manage it strategically. Having sound content strategy practices, supported with governance, is key to making their content more successful in educating consumers to solve their legal problems.
Gc let's put some strategy in our content strategy - van ue may 2019Content Strategy Inc.
Vancouver Experience Meetup Group (VanUE) presenation, May 2019. Learn how to make sure that your content strategy is strategic, by following a strategic canvas framework.
The Next Step in Content Marketing: Governance and WorkflowsAhava Leibtag
If you are struggling with “too much content,” “not enough content,” or “the wrong content,” this workshop is for you! Learn how to master the fundamentals of producing great content, including how to align teams, formulate iterative plans for governance and workflow, and sell your organization on the consistency and coherency that guidelines and standards will bring to content. Take home a recipe for:
Assessing current workflow and governance standards
Choosing the right tools for your organization
Building tools that work
Gaining executive and team buy-in
Presented at Forum for Healthcare Strategists
#digpen V - Designing Content: or how web designers can stop worrying and lea...Sophie Dennis
At #digpen V: Plymouth, 29 Sep 2012. Discussing the vital role of good content to creating great user experiences, the perils of designing without real content, and tips from content strategy practice you can use to get better content from your clients sooner in the project process.
Content audits can be mind-numbingly boring and time consuming. They require an incredible amount of patience and curiosity. But, they are an absolute necessity for all businesses, as they manage their digital content assets.
Learn how to:
Distinguish between different types of content audits
Decide what type of content audit you need
Perform a gap analysis
Use the information you glean from content audits
Get creative when you encounter a wall
We will use three case studies—a major university, a healthcare client and a major publishing company—to illustrate how to make sense of content audits. Focus will be on understanding content requirements, how to present data to the C-suite and how to use all the information you learn from a content audit without losing your mind.
As a tourism provider, it is easy to talk about what you do. But is that really what your audience wants to hear? Does it inspire your customers to spend their vacation time with you? In this presentation, Kathy Wagner shares five simple questions to ask your customers that will help you target content to their needs, and some easy tools for keeping your messaging focused on your customer. She also shares a quick trick for improving the odds that customers will provide positive online reviews. Throughout the presentation, Kathy share's illustrative examples from Tourism Saskatchewan’s recently adopted consumer-focused content framework.
This presentation was part of the 2017 HOST Saskatchewan Conference for tourism providers.
Build your "Skills": Getting your Content Ready for Voice and ChatbotsAhava Leibtag
What’s coming next in content marketing? Voice-activated search! Semantic search is the future for search engines, and people search for topics using questions. In this presentation, you’ll learn voice basics and the specific things you need to do to get your content ready to drive more patients to your website and your services using voice-activated search.
Content represents the value that associations produce. Creating, publishing, and managing that content strategically is key to making the organization's value more visible to both existing and prospective members, and will enable the organization to thrive by helping its members succeed. This presentation covers a definition of content strategy, lists the problems content strategy can solve for associations, describes how to address challenges, and lists where to start.
Managing your Content Projects with Success and PanacheAhava Leibtag
Learn to manage your content projects by treating content like a product, separating content and design meetings, and using simple project management tools and techniques.
How to Create a North Star Editorial ToolkitAhava Leibtag
All organizations need to know how to answer the following questions: To whom are we speaking? Who are we as a brand? What are we saying? How are we saying it? When and where do we say it? Learn how to create tools that answer these fundamental questions and put them together in a north star guide for your content marketing programs.
Part 1: Assessing the Current State: Needs Analysis and Information Gathering
Learn how to assess the current state of your technical support content by looking through the lens of content strategy and content engineering.
Traditionally, technical details about products and services were considered to be post-purchase content. Technical information — the stuff contained in owner’s manuals, user guides, and other instructional materials — was provided to consumers only after they purchased a product or service. However, that’s changing as companies recognize that prospects often search the web for technical content to make purchasing decisions.
Think of a technical resource center as an online, one-stop shop for information about your products and services. Over time, and done well, a technical resource center can help you grow your business by attracting prospects, while simultaneously working to support and build loyalty and trust with existing customers.
Presented November 27, 2018, at Quadrus Conference Center for Information Development World 2018.
Content ecosystem maps for content strategyScott Kubie
Overwhelmed by content chaos? A content ecosystem map might be just the thing. A content ecosystem map is a snapshot of what the heck is going on with content in your organization: where content is coming from, high-level processes, internal and external audiences, business objectives, technology—and how it all interacts.
Content ecosystem maps help you verify assumptions, imagine new possibilities, plan activities, document vocabulary, and coordinate understanding between stakeholder groups. Perhaps most importantly, the map-making process reveals where people have different ideas about reality, giving you a chance to work out these differences before they derail your projects.
It Takes 2 to Make a Thing Go Right: A Content Strategist and Designer Talk M...Duo Consulting
When it comes to building mobile products it takes a tight collaboration between content and design. Mobile users are task driven, want localized information, and have multiple elements around them competing for their attention. Design can't meet the users needs by merely creating a lovely interface, and content strategy can't tailor content independent of the device constraints.
Together, Content Strategists and Designers can optimize the user experience for mobile to ensure the products are useful and usable. Through case studies, we will share our method for co-owning the product creation and putting siloed design to bed.
Cyberoam jest światowym gigantem w dziedzinie zabezpieczeń sieciowych dla firm. Urządzenia UTM firmy Cyberoam uchodzą za najlepsze na rynku. Dzięki zastosowaniu specjalnej technologii oraz ciągłemu udoskonalaniu proponowanych rozwiązań firma posiada szerokie grono odbiorców na całym świecie. Więcej informacji: https://utm-concept.pl/
Systec Products brochure - Autoclaves, Media preparators and automated Plate ...Helena Wolf-Labombarda
Systec GmbH is a manufacturer of autoclaves (steam sterilizers), especially laboratory autoclaves, media preparators and filling devices for liquid media and microbiological culture media. Attached you can find the current overview brochure of the Systec product range.
For further Information please visit also our Website www.systec-lab.com
Кейс внедрения сервиса Mindbox в Hoff: первые результатыMindbox
Чего мы добились совместно с коллегами на третий месяц внедрения: постановка "на поток" механик, улучшение доставляемости писем и в целом - рост выручки с e-mail канала в 2,5 раза
Make Quality Content Count with Web Analytics (edUi)Rick Allen
Instinct and gut feelings are nice, but numbers are better. Analysis and measurement are the “so what?” of content strategy, demonstrating content value. These elements allow quantitative evaluation of quality. Web analytics is an essential part of any measurement plan, but look past dashboard metrics. Meaningful insights require context to be useful. Learn how to develop an analytics strategy with methods for assessing content quality. Understand how to define meaningful metrics that support a web content measurement plan. Don’t just rely on gut feelings—create and maintain web content that proves to be effective.
Content Measurement and Analytics: Making Positive Change on the Web by Rick ...Blend Interactive
We all want to create useful, usable content—and we want to deliver that content to the right users. But how do we know what works? And how do we use these insights to inform and adapt our content strategy? What does success look like?
Join us as we relate content goals to relevant and meaningful success metrics in order to quantitatively assess the quality of our web content and the efficacy of our content strategy. Say hello to positive change on the web!
Join us and learn to:
Translate strategic business objectives into measurable content goals
Find the right metrics for the right goals (and how to avoid misleading metrics
Measure and adapt your content strategy
Effectively present analytics data to engage content stakeholders and inform their work on the web
Configure Google Analytics to support your measurement plan
Rick Allen has worked on the web his entire career to help shape communications and content strategy. Rick is co-founder of Meet Content, an online resource aiming to empower higher education to create and sustain web content that works. As principal of ePublish Media, Inc., a content strategy consultancy in Boston, Mass., Rick partners with organizations big and small to drive and sustain bold goals.
Content Measurement and Analytics (edUi Conference 2017)Rick Allen
We all want to create useful, usable content—and we want to deliver that content to the right users. But how do we know what works? And how do we use these insights to inform and adapt our content strategy?
Effective content measurement relies on clearly defined goals. What is the purpose of your website and web content? What actions do you want users to take? How do you define success for your web presence and related content?
Using analytics, we will relate content goals to relevant and meaningful metrics in order to quantitatively assess the quality of your web content and the efficacy of your content strategy—and make positive change.
Agile Marketing with Cascade, Analytics & SpectateJoel Dixon
While creating content and using social media seems to be fairly easy, understanding the correlation between your marketing-related actions and the results appears to remain a bit of a challenge. How do you know if your marketing campaigns are successful and produce the desired ROI? Joel Dixon and Kat Liendgens will discuss the characteristics of agile marketing including content strategy and web analytics
A content inventory is an essential early step in your content strategy. How do you know what content you need if you don't know what you have? But that's not where the process should end. How do you dig deeper to not only understand what you have, but if it's useful, relevant, and on-brand? Using practical examples, Rick will walk through the process of creating a content inventory and a quantitative and qualitative audit to evaluate content quality.
Brands have the opportunity to rethink their approach to content by gaining alignment across business functions. The social bizologist can lead the charge in achieving this.
Content measurement is a sophisticated and desirable skill.
It's also very hard to do. This presentation shows you a model to help you break down measurement into management chunks
11 Content Marketing Planning Tips for 2015Mike Corak
This presentation, given by Jay Baer and Mike Corak, covers the top 11 +1 bonus content marketing tips for use in company's content marketing planning processes. Entering the new year it is critical to understand Tactically where the discipline is headed, Strategically how to create and what to consider in your plan, and Operationally how to pull of your your planned activity with processes and resources alike.
For years, there have been stories of continuous delivery making teams awesome… but can CD make all teams awesome? And how? Dr. Nicole Forsgren will present data from over 20,000 technical professionals showing the central role that CD plays in software development and delivery. She will show you how doing CD can drive key organizational outcomes like profitability, productivity, and market share. Nicole also presents the key aspects of CD that make your DevOps awesome, like trunk-based development, test data, and test automation, and provides examples of success from teams undergoing their own technology transformations. The presentation also includes other important drivers of DevOps success, like lean product management and team culture. At the end of this talk, you will have the information to help you prove your case (to management or even yourself) about why CD and DevOps are essential to winning, as well as great stories and examples to really bring these concepts to life. You’ll leave with tips you can take back to get started on your own DevOps initiative.
From our Future of Content Strategy: Accessible, Personalised and SEO Friendly webinar on February 11th 2021.
Discover the Cyber-Duck way for establishing a future-proof content strategy that works at scale.
#ContentMarketingWorld 2013 - Building Your Content Marketing Measurement Pro...Jon Wuebben
Presented at Content Marketing World 2013, "Building Your Content Marketing Measurement Program From The Ground Up" - by Jon Wuebben, CEO of Content Launch and Author, Content is Currency: Developing Powerful Content for Web & Mobile
Does Your Content Work for People? Essentials for Evaluating Your Client's Co...GatherContent
Does your content work? It's a simple question. But, getting the answers can be a complex chore. Learn the essentials of assessing whether your content, or your client's content, has impact from Colleen Jones.
You can watch the full video session at:
http://blog.gathercontent.com/colleen-jones-webinar-evaluating-content
Check out Colleen's website at:
http://www.content-science.com/
Her tool, ContentWRX
http://www.contentwrx.com
Prashant Puri, CEO & Co-Founder of AdLift Inc gives an in-depth webinar about how to master profitable content marketing. These slides from his SEJ ThinkTank webinar cover effective strategies and key metrics that make for a successful content marketing campaign. With updates to the SEO algorithm, the location, activity, quality, and context of content is more important now than ever before.
Has your organization ever considered replacing a tester that did not write, for example, 15 test cases per day? Is the testing team blamed if defect leakage is greater than 5% into production? What drives decisions like these? The common thread in these examples is “Test Metrics”
Test Metrics... Everyone has an opinion about them. Some believe they are the most valuable way to communicate the results of testing. Some think that they are useless, misleading, and damaging to the communication of test results. Some believe that without measurement you are not managing the effort. And some believe that bad metrics are worse than no metrics at all.
Where does your organization fit in the metrics and measurement debates? Is your team aligned? Do you agree with the team? Do you use a reporting process for test results? Are you forced to report on metrics you don't believe are valuable? Do you have dozens of metrics that you are reporting periodically that no one looks at, and when they do look at them, there is room for misinterpretation?
In this session, Mike Lyles and Jay Philips will challenge the audience to discuss the topic of metrics and measurement, review multiple viewpoints on the topic, and address many of the questions that organizations have today around metrics and measurement.
Takeaways:
- Top metrics that are misused or misunderstood in most every organization.
- Metrics that you should you get rid of ASAP!
- Best and Worst metrics - based on opinions of the speakers & audience.
- Metrics that everyone should use – and how they compare to your organization’s metrics.
- Tools and processes that can help your organization better measure your testing.
** Presentation given at STPCon Spring 2014
How An Enterprise Digital PR Firm Earns 100’s Of Links In 30 DaysSearch Engine Journal
Struggling to earn links from journalists and the press?
Digital PR for SEO has quickly become an alternative to traditional link building. However, earning links from the press can be a challenge creatively.
That’s where we come in.
Watch this as we explore how to scale the very time-consuming and complicated process of earning links from digital PR, with proven case studies showing how you can earn hundreds of links in 30 days.
You’ll learn:
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View The Science of Website Redesign, in which we will cover everything you need to know before you embark on the path of redesigning your site: http://bit.ly/9cv7sm
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5. “
#heweb11 | #TNT12 | @epublishmedia
[Web analytics] changed the
game for marketers and
advertisers. But with respect to
content quality, many
practitioners are flip-flopping with
regard to which numbers matter,
and whether we can make use of
them.
Kristina Halvorson
Content Strategy for the Web
5
6.
7. “
#heweb11 | #TNT12 | @epublishmedia
Broadly speaking - and thanks
largely to the ubiquity and ease
of access to Google Analytics
(GA) - businesses have become
fixated by traffic volumes,
bounces, sources, journeys and
subsequent destinations and the
like and aren't looking to learn
more.
Clare O’Brien
CDA
7
17. To find answers with
web analytics,
start with meaningful
content questions.
18. “
#heweb11 | #TNT12 | @epublishmedia
Often numbers don’t speak as
loudly as they should because
you are missing one simple
ingredient: context.
Avinash Kaushik
Web Analytics 2.0
18
23. Analytics can do more
than report progress—
it can inform process.
• Research and discovery
• Content audits
• Content analysis
• Content governance
23
24. #eduiconf | @epublishmedia
The challenges of
qualitative research
• Data usually from small
numbers
• Most methods take a
snapshot in time
• Difficult to capture
some behavior
• Setting sometimes
artificial (e.g. lab tests)
Source: http://www.slideshare.net/UserIntelligence/combining-methods-web-analytics-and-user-testing-4330718
24
31. #heweb11 | #TNT12 | @epublishmedia
Content analysis
• Usefulness and relevance
• Clarity and accuracy
• Influence and engagement
• Completeness
• Voice and style
• Usability and findability
Source: http://www.uxmatters.com/mt/archives/2009/04/toward-content-quality.php
31
32. #heweb11 | #TNT12 | @epublishmedia
How do I know
which part of our
audience is getting
our message?
Are they sharing
our ideas?
32
33. #heweb11 | #TNT12 | @epublishmedia
What type of
content is most
effective at driving
inquiries?
Which channel
should we use to
communicate with
prospect students?
33
34. #heweb11 | #TNT12 | @epublishmedia
Are people finding
our content
through search?
When they find
it, is it relevant
to them?
34
37. #heweb11 | #TNT12 | @epublishmedia
Web Analytics Framework
1 Business objectives
2 Content Goals
3
Key Performance What is the purpose of
Indicators (KPIs)
your website?
4 Targets
5 Segments
Source: http://www.kaushik.net/avinash/web-analytics-101-definitions-goals-metrics-kpis-dimensions-targets/
37
38. #heweb11 | #TNT12 | @epublishmedia
Web Analytics Framework
1 Business objectives
2 Content Goals
Key Performance
What actions do you
3
Indicators (KPIs) want people to take on
your website?
4 Targets
5 Segments
Source: http://www.kaushik.net/avinash/web-analytics-101-definitions-goals-metrics-kpis-dimensions-targets/
38
41. “
#heweb11 | #TNT12 | @epublishmedia
Great content moves people to
action.
Tim Nekritz
Director of Web Communications, SUNY Oswego
40
42. #heweb11 | #TNT12 | @epublishmedia
Web Analytics Framework
1 Business objectives
2 Goals
What relevant web
3
Key Performance metrics can be used to
Indicators (KPIs)
measure your content
4 Targets
goals over time?
5 Segments
Source: http://www.kaushik.net/avinash/web-analytics-101-definitions-goals-metrics-kpis-dimensions-targets/
41
62. #heweb11 | #TNT12 | @epublishmedia
Using analytics
• Ask “so what?” at every stage in content
planning
• Identify and evaluate the impact of content
problems
• Augment qualitative analysis for deeper
content insights
• Make the case for content strategy—
demonstrate content success and failure
53
63. #heweb11 | #TNT12 | @epublishmedia
Next steps
• Establish business objectives and content
goals with content owners
• Identify meaningful metrics (KPIs)
• Align new content and related goals to
established business objectives
• Routinely demonstrate success
54