Reflections on Service Design in Government 2019 A New Information Architecture for NHS.UK - UX Scotland 2018 User-centred digital strategy: what it is, why it matters, how to do it well Let's Talk About Strategy (extended workshop): what it is, why it matters, and how to do it well - Sophie Dennis The Art of Things Not Done: prioritising for user value with the Kano model - Camp Digital, Manchester, 24 May 2017 User-centred digital strategy - UX in the City Manchester 2017 Adventures in Policy Land - Service Design in Government 2017 Prioritising the user experience - UX Cambridge 2016 Content Strategy Workflow & Governance Workshop, UX Bristol 2014 How to Redefine Success by Writing Your Own Rules : DareConf 2013 Working in Harmony: Lightning Talk - London CS Meetup Jun 2013 Working in harmony - Port80 2013
Which matters more: content, design or technology? A rant
#digpen V - Designing Content: or how web designers can stop worrying and learn to love content strategy How Web Designers Can Stop Worrying and Learn to Love Content Strategy - CS Forum 2011
