An introduction to Lean UX, grounded in Lean Startup and Agile principles. A starting point for shifting today's organizations towards a safer sustainable approach to product design and development.
UX + BA: Working Together In Harmony [updated]Jacklyn Burgan
Talk given at Web Afternoon: UX Edition on August 28, 2015.
By combining the efforts of business analysis and user experience design, building efficient, easy to use software that achieves the goals of both the business and the users is easier. User Experience and Business Analysis are two disciplines that apply analysis and design thinking during the product and software development process. Both roles are unique and the people that fill them have different strengths, but often times the roles overlap. In this talk, I'll explain how I worked through UX/BA clashes, what I learned from those experiences and provide you with new strategies to take back to your workplace that will help you to improve the collaboration across your teams and ultimately create a better product.
Members Event
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
DesignChain Business-by-Design Workshop Pack for IIBACraig Martin
There are a number of disciplines that provide “services” to an organisation. The challenge is that these disciplines are often overlapping, resulting in a loss of coherence amongst the actual disciplines and individuals that are meant to CREATE synergy and coherency.
How can we create synergy between design thinking, architecture thinking and agile thinking? Is there room for hybrid thinking?
There is also a lot of noise around tools and techniques within each of these disciplines. The challenge is how do they relate to one another? How can we build on these tools and techniques in a manner that not only extracts value from each but also facilitates a more coherent and higher value conversation with business.
In this whiteboard workshop aimed at Senior Business Analysis and Strategic Business Analysts, Craig will take attendees through a process of linking human centred design thinking, with strategic and business planning, business architecture and agile thinking.
Learning objectives:
Understand and be able to sell the value of the 4 disciplines
Understand how the 4 disciplines interact and when and where to use them
The 4 disciplines:
Design Thinking
Strategic Thinking
Business Architecture Thinking
Agile thinking
Kullanıcı Deneyimi Tasarımı Süreçleri
Speakings:
• UX Camp'14 - "Design Process" - Userspots, Bahçeşehir University Game Lab, Istanbul, July 2014
• TÜTEV - "UX Design" - Ankara, July 2014
• Android Developer Days 2014 - "Mobile UX" - GDG Ankara, METU Ankara, May 2014
• UX Weekend ITU - "Design Process" - Userspots, ITU Department of Fine Arts, Istanbul, April 2014
• UX Weekend Ankara - "Design Process" - Userspots, METU Gimer, Ankara - April 2014
Given speeches about "UX Design Process" and also helped attendees about their UX Design projects.
The Future of Startups: Disciplined Entrepreneurship #FutureOf #startups #ent...Marius Ursache
An introduction to the Disciplined Entrepreneurship framework created by Bill Aulet, the Managing Director of the Martin Trust Center for MIT Entrepreneurship, and used by thousands of startups around the world.
An introduction to Lean UX, grounded in Lean Startup and Agile principles. A starting point for shifting today's organizations towards a safer sustainable approach to product design and development.
UX + BA: Working Together In Harmony [updated]Jacklyn Burgan
Talk given at Web Afternoon: UX Edition on August 28, 2015.
By combining the efforts of business analysis and user experience design, building efficient, easy to use software that achieves the goals of both the business and the users is easier. User Experience and Business Analysis are two disciplines that apply analysis and design thinking during the product and software development process. Both roles are unique and the people that fill them have different strengths, but often times the roles overlap. In this talk, I'll explain how I worked through UX/BA clashes, what I learned from those experiences and provide you with new strategies to take back to your workplace that will help you to improve the collaboration across your teams and ultimately create a better product.
Members Event
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
DesignChain Business-by-Design Workshop Pack for IIBACraig Martin
There are a number of disciplines that provide “services” to an organisation. The challenge is that these disciplines are often overlapping, resulting in a loss of coherence amongst the actual disciplines and individuals that are meant to CREATE synergy and coherency.
How can we create synergy between design thinking, architecture thinking and agile thinking? Is there room for hybrid thinking?
There is also a lot of noise around tools and techniques within each of these disciplines. The challenge is how do they relate to one another? How can we build on these tools and techniques in a manner that not only extracts value from each but also facilitates a more coherent and higher value conversation with business.
In this whiteboard workshop aimed at Senior Business Analysis and Strategic Business Analysts, Craig will take attendees through a process of linking human centred design thinking, with strategic and business planning, business architecture and agile thinking.
Learning objectives:
Understand and be able to sell the value of the 4 disciplines
Understand how the 4 disciplines interact and when and where to use them
The 4 disciplines:
Design Thinking
Strategic Thinking
Business Architecture Thinking
Agile thinking
Kullanıcı Deneyimi Tasarımı Süreçleri
Speakings:
• UX Camp'14 - "Design Process" - Userspots, Bahçeşehir University Game Lab, Istanbul, July 2014
• TÜTEV - "UX Design" - Ankara, July 2014
• Android Developer Days 2014 - "Mobile UX" - GDG Ankara, METU Ankara, May 2014
• UX Weekend ITU - "Design Process" - Userspots, ITU Department of Fine Arts, Istanbul, April 2014
• UX Weekend Ankara - "Design Process" - Userspots, METU Gimer, Ankara - April 2014
Given speeches about "UX Design Process" and also helped attendees about their UX Design projects.
The Future of Startups: Disciplined Entrepreneurship #FutureOf #startups #ent...Marius Ursache
An introduction to the Disciplined Entrepreneurship framework created by Bill Aulet, the Managing Director of the Martin Trust Center for MIT Entrepreneurship, and used by thousands of startups around the world.
Design thinking la modelisation: le prototypeVanessa Lirus
La modélisation / Le prototypage est la quatrième étape du design thinking.
Ce cours issu d'une formation en design de service comportant d'autres parties :
- Comprendre un brief client pour mieux y répondre
- Les méthodes de CCU
- Le design thinking :
- l'empathie
- la définition
- l'idéation
- l'évaluation
lirusvanessa@gmail.com
Birgit Mager & Tina Weisser: 24 Success Factors for Brilliant ImplementationService Design Network
No longer is service design a playground for pretty storyboards – it has become an essential driver for innovation and creator of value for relevant stakeholders. And this value is created through implementation. Still: brilliant concepts often fail when it comes to implementation. Finding answers and better understanding the complex drivers for implementation, barriers and success factors was the motivation behind a 3-year international study. The talk will present the key findings of this study, which investigated complex service design projects at the interface of external SD consultancies and their clients.
Talk on the importance of Service Design Thinking, how the evolution of Design and business leads to Service Design Thinking, overview of Service Design Thinking process and key artifacts used.
Those who don't learn from history are doomed to NOT repeat it.
We know the old adage, but the other reality is that there's nothing new under the sun. The same goes for the practice of User Experience (UX) and it goes back further than you might think.
History can be fun – especially when we see how it relates to our ever-expanding and shifting industry of today. This presentation is geared to new practitioners who want to understand the foundations of our field and veterans who would like to see a different perspective on our profession. Let's look at the practice of UX through a historical lens at some of man's most creative pursuits and demonstrate the parallels between the past and today's design trends.
Business Design Toolkit - Design Sojourndesignsojourn
The Business Design Toolkit is used to help businesses leverage Design Led Innovation. For more information, please go to: http://www.designsojourn.com/business-design-toolkit/
Business plans take too long to write, are seldom updated, and almost never read by others but documenting your hypotheses is key.
Lean Canvas solves this problem using a 1-page business model that takes under 20 minutes to create, will be read by more people, and lets you focus on building your business - faster.
L’ergonomie et l’expérience utilisateur en contexte agile (Agile UX Masterclass)Étienne Garbugli
https://www.etiennegarbugli.com
Slides for a course I created for the Computer Research Institute of Montréal (CRIM) in Canada. UX design and testing in an agile context.
Introduction to Product Management. You will understand what product management is and what does a product manager do.
Product Manager is a job position highly demanded in tech companies. They assure to deliver great quality products.
Aujourd’hui le Design Thinking a un impact fort sur la façon nous faisons du business et aide les entreprises à identifier et à travailler sur ce qui compte le plus. Vous avez entendu parler de Design Thinking et vous pensez qu'il serait utile dans votre organisation afin d'améliorer vos produits et/ou services ? Vous croyez que le travail collaboratif et créatif peut aider à soulever les défis mais vous avez besoin d'un processus pour faire cela ?
Le Design Thinking est une méthodologie par étapes qui permet de gérer le développement d'un projet de façon innovante afin de bien comprendre le problème, trouver des solutions créatives, concevoir une première version et tester le concept puis l'améliorer. Les outils de Design Thinking permettent d’innover autour d'un défi, développer une vision claire du projet et identifier les étapes pour y arriver.
Cette présentation va vous aider à comprendre les méthodologies essentielles du processus de Design Thinking et les avantages de ce mindset. Vous allez voir comment utiliser cette méthodologie concrètement et comment ce processus peut être utilisé au sein de votre organisation pour innover rapidement et efficacement.
Design Thinking Introduction & Workshop - NoVA UXJohn Whalen
What's Design Thinking, you ask? Design Thinking is a collaborative, human-centered approach to solving a wide range of complex problems. This one-hour, hands-on workshop will rapidly go through each stage of the design thinking process: understanding user's needs, framing the problem for creative solutions, ideating, prototyping, and testing.
This was a hands-on workshop in Design Thinking, where we'll roll up our sleeves and tackle some design problem-solving in groups.
#Good Morning UX #2 : Grands principes du design thinkingNewflux UX/UI News
Découvrez la méthodologie de design thinking appliquée pour la conception de solutions innovantes. Vous comprendrez les différentes étapes qui constituent cette approche
The concept of jobs to be done provides a lens through which we can understand value creation. The term was made popular by business leader Clayton Christensen in The Innovator’s Solution, the follow-up to his landmark book The Innovator’s Dilemma.
It’s a straightforward principle: people “hire” products and services to get a job done.
For instance, you might hire a new suit to make you look good for a job interview. Or, you hire Facebook to stay in touch with friends on a daily basis. You could also hire a chocolate bar to reward yourself after work. These are all jobs to be done.
Although companies like Strategyn and The Rewired Group have been using the JTBD for many years, the framework has gotten a lot of attention recently. I’ve been fortunate to have worked with JTBD in various contexts in the past, and I included the topic in throughout my new book, Mapping Experiences.
Design thinking la modelisation: le prototypeVanessa Lirus
La modélisation / Le prototypage est la quatrième étape du design thinking.
Ce cours issu d'une formation en design de service comportant d'autres parties :
- Comprendre un brief client pour mieux y répondre
- Les méthodes de CCU
- Le design thinking :
- l'empathie
- la définition
- l'idéation
- l'évaluation
lirusvanessa@gmail.com
Birgit Mager & Tina Weisser: 24 Success Factors for Brilliant ImplementationService Design Network
No longer is service design a playground for pretty storyboards – it has become an essential driver for innovation and creator of value for relevant stakeholders. And this value is created through implementation. Still: brilliant concepts often fail when it comes to implementation. Finding answers and better understanding the complex drivers for implementation, barriers and success factors was the motivation behind a 3-year international study. The talk will present the key findings of this study, which investigated complex service design projects at the interface of external SD consultancies and their clients.
Talk on the importance of Service Design Thinking, how the evolution of Design and business leads to Service Design Thinking, overview of Service Design Thinking process and key artifacts used.
Those who don't learn from history are doomed to NOT repeat it.
We know the old adage, but the other reality is that there's nothing new under the sun. The same goes for the practice of User Experience (UX) and it goes back further than you might think.
History can be fun – especially when we see how it relates to our ever-expanding and shifting industry of today. This presentation is geared to new practitioners who want to understand the foundations of our field and veterans who would like to see a different perspective on our profession. Let's look at the practice of UX through a historical lens at some of man's most creative pursuits and demonstrate the parallels between the past and today's design trends.
Business Design Toolkit - Design Sojourndesignsojourn
The Business Design Toolkit is used to help businesses leverage Design Led Innovation. For more information, please go to: http://www.designsojourn.com/business-design-toolkit/
Business plans take too long to write, are seldom updated, and almost never read by others but documenting your hypotheses is key.
Lean Canvas solves this problem using a 1-page business model that takes under 20 minutes to create, will be read by more people, and lets you focus on building your business - faster.
L’ergonomie et l’expérience utilisateur en contexte agile (Agile UX Masterclass)Étienne Garbugli
https://www.etiennegarbugli.com
Slides for a course I created for the Computer Research Institute of Montréal (CRIM) in Canada. UX design and testing in an agile context.
Introduction to Product Management. You will understand what product management is and what does a product manager do.
Product Manager is a job position highly demanded in tech companies. They assure to deliver great quality products.
Aujourd’hui le Design Thinking a un impact fort sur la façon nous faisons du business et aide les entreprises à identifier et à travailler sur ce qui compte le plus. Vous avez entendu parler de Design Thinking et vous pensez qu'il serait utile dans votre organisation afin d'améliorer vos produits et/ou services ? Vous croyez que le travail collaboratif et créatif peut aider à soulever les défis mais vous avez besoin d'un processus pour faire cela ?
Le Design Thinking est une méthodologie par étapes qui permet de gérer le développement d'un projet de façon innovante afin de bien comprendre le problème, trouver des solutions créatives, concevoir une première version et tester le concept puis l'améliorer. Les outils de Design Thinking permettent d’innover autour d'un défi, développer une vision claire du projet et identifier les étapes pour y arriver.
Cette présentation va vous aider à comprendre les méthodologies essentielles du processus de Design Thinking et les avantages de ce mindset. Vous allez voir comment utiliser cette méthodologie concrètement et comment ce processus peut être utilisé au sein de votre organisation pour innover rapidement et efficacement.
Design Thinking Introduction & Workshop - NoVA UXJohn Whalen
What's Design Thinking, you ask? Design Thinking is a collaborative, human-centered approach to solving a wide range of complex problems. This one-hour, hands-on workshop will rapidly go through each stage of the design thinking process: understanding user's needs, framing the problem for creative solutions, ideating, prototyping, and testing.
This was a hands-on workshop in Design Thinking, where we'll roll up our sleeves and tackle some design problem-solving in groups.
#Good Morning UX #2 : Grands principes du design thinkingNewflux UX/UI News
Découvrez la méthodologie de design thinking appliquée pour la conception de solutions innovantes. Vous comprendrez les différentes étapes qui constituent cette approche
The concept of jobs to be done provides a lens through which we can understand value creation. The term was made popular by business leader Clayton Christensen in The Innovator’s Solution, the follow-up to his landmark book The Innovator’s Dilemma.
It’s a straightforward principle: people “hire” products and services to get a job done.
For instance, you might hire a new suit to make you look good for a job interview. Or, you hire Facebook to stay in touch with friends on a daily basis. You could also hire a chocolate bar to reward yourself after work. These are all jobs to be done.
Although companies like Strategyn and The Rewired Group have been using the JTBD for many years, the framework has gotten a lot of attention recently. I’ve been fortunate to have worked with JTBD in various contexts in the past, and I included the topic in throughout my new book, Mapping Experiences.
LUXr 1-day workshop, April 27, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join the the LUXr team to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr Downtown Las Vegas Small Business 1-day workshop, July 11, 2013 [Las Vegas]LUXr
Lean Startup has caught fire, but what does it mean for UX? User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop for Small Business, held as part of the Downtown Project in Las Vegas.
Luxr coaches Kate Rutter & Kim Knoll facilitated a day-long Lean Startup immersive experience that helps people both make the right product, and make the product right.
This deck was part of the FailChat in San Francisco, Wed May 9, 6:30-9pm at Startup HQ.
“User Experience. We’ll worry about that once we have a product.” ~ Entrepreneur
NO, DON’T DO IT! Don’t wait! Your user experience work starts day one and helps make your product great through every stage of your company’s development. UX answers: Who is your user? What do they struggle with? How do you know if you're making a solution that works?
User Experience designer and entrepreneur Kate Rutter of LUXr shares her mistakes as well as how experimentation, failure, learning, trying again and learning more, helped her improve and won. You’ll get the whole inside scoop on lessons learned along the way.
Lean & UX are great bedfellows. In this talk, given at GROWtalks Montreal & Toronto in Feb 2013, Kate talks about why, and also, why you should NEVER use the term UX/UI again.
Rally Roundtable : Lean Startup + User Experience = Awesome, July 11, 2012 [S...LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from a RallyPad Roundtable talk (http://rallypad.org) and introduces key concepts in Lean Startup, Customer Development, UX and how they play well together.
Metrics for Online Retail (Shopify/.CO/Luxr webinar)LUXr
We discuss the three key metrics that online retailers should be watching and pushing and why they're important. We also cover a simple framework for making experiments to help drive those numbers.
LUXr 1-day workshop, Fri September 28, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter (@intelleto), Master Coach and Co-Founder at LUXr, to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, August 15, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Tristan Kromer (@TriKro), Master Coach with LUXr, to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, July 18, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr User Experience in Lean Startups : 2-day workshop for Startup Hawaii, Ju...LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 2-day workshop for Startup Hawaii, held in June 2012. The workshop is called Crushing the Boulder: User Experience in Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
Talk given by Kate Rutter, Co-Founder of LUXr at the Silicon Valley Agile Leadership Network Meetup on May 14, 2013 (http://www.meetup.com/Silicon-Valley-Agile-Leadership-Network/events/102190522/). 20-minute activity included!
Become a Stickynote Ninja, workshop [UX Week 2008]LUXr
An old workshop, but evergreen content. The power of the stickynote just keeps growing. This workshop was originally presented at Adaptive Path's 2008 UX Week.
The Leadership Machine: All the Research About Women's Career Advancement Sum...Janice Fraser
Even after 20 years in Silicon Valley, Janice Fraser was baffled by the hundreds of articles and studies that each try to explain why women don't advance into senior leadership at the same rate as men. Drawing upon dozens of these publications, Janice has mapped out the system, in simple boxes and arrows, showing clearly where the leaks are in the leadership pipeline for women, and how we can plug them. Her findings provide a powerful roadmap for men and women who want to do better for themselves and their colleagues. By courageously looking at how people really advance and what holds them back, we can each develop explicit strategies for managing our own careers and understanding how best to support others.
Bringing the Lean Startup message to Korea. There are a couple of fantastic slides in here, like "10 steps to making a startup" -- the old way and the new way.
User Experience for Lean Startups
Saturday, March 17, 2012
Carbon Five, Santa Monica CA
Instructor: Lane Halley
This workshop contains four topics:
- Lean UX Basics
- Customer Development Interviews &
Generative Research
- Developing product and interface ideas
- Quantitative and Qualitative Evaluation
http://luxr.co/programs/workshops/
http://lux4leanstartups4-eorg.eventbrite.com/
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join the the LUXr team to learn Lean Startup methods that help you both make the right product, and make your product right.
User Experience for Lean Startups
Saturday, May 19, 2012
Atomic Object, Grand Rapids MI
Instructor: Lane Halley
This workshop contains four topics:
- Lean UX Basics
- Customer Development Interviews &
Generative Research
- Developing product and interface ideas
- Quantitative and Qualitative Evaluation
http://luxr.co/programs/workshops/
http://ux4leanstartupmay19.eventbrite.com/
User Experience for Lean Startups
Saturday, May 23, 2012
Coport, Newport Beach CA
Instructor: Lane Halley
This workshop contains four topics:
- Lean UX Basics
- Customer Development Interviews &
Generative Research
- Developing product and interface ideas
- Quantitative and Qualitative Evaluation
http://luxr.co/programs/workshops/
http://ux4leanstartupsmay23.eventbrite.com/
LUXr 1-day workshop, May 14, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, Wed November 07, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Tristan Kromer (@trikro), Master Coach and Co-Founder at LUXr, to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, June 13, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
Rally Roundtable : Lean Startup + User Experience = Awesome, July 11, 2012 [S...Kate Rutter
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from a RallyPad Roundtable talk (http://rallypad.org) and introduces key concepts in Lean Startup, Customer Development, UX and how they play well together.
Kate is a User Experience strategist and designer with a talent for bringing companies and customers closer together through lean strategies, inventive design and participatory practices. Kate’s background spans technology, marketing, interactive media, business management and organizational development.
Panel slides from SXSW 2012 panel, The UX-Driven Startup with Cindy Alvarez, Zach Larson, Ian McFarland, Kate Rutter.
Not many slides; does have panelist info and one concept model that's really handy to have.
Design a passion project in three hours using Lean Start-up methodsKate Rutter
Inside you there is a secret product idea...some problem you are just itching to solve. Yet it falls prey to that deadly statement: “Someday, when I have more time...”
In this action-packed 180 minutes, UX London participants got their ideas out and into the world. Using Lean Startup principles and these fun and rapid methods, they created a coherent, lo-fi product concept and got peer feedback on it. From identifying the problem it solves for people and understanding the role it plays in customers’ lives to identifying a key metric to indicate traction, they explored the idea in full. They wrapped up with practical, actionable (and simple!) next steps to propel the ideas forward.
I used to think that confidence was like a room that I wanted to be able to walk into anytime. After a deep dive into the psychology of confidence, I know that the opposite is true - when I'm not confident, it's like I'm trapped in an Escape Room challenge, and all I need to do is solve the puzzle. Here's what I learned.
Accepting the Truth at Work: 3 Practical Tools Janice Fraser
Mind the Product, 2018 London. This talk provides three practical tools that product leaders can use to uncover, accept, and act on what is true—so that you can be less grumpy and more effective at work. Because isn't that what we all enjoy? The feeling that we're doing good work, and that it's working?
(UBAD Model for Buy-In by Janice Fraser is licensed under Creative Commons Attribution-NoDerivatives License 4.0 International.)
(Full Text Version) The Leadership Machine: All the Research about Women's Ca...Janice Fraser
Even after 20 years in Silicon Valley, Janice Fraser was baffled by the hundreds of articles and studies that each try to explain why women don't advance into senior leadership at the same rate as men. Drawing upon dozens of these publications, Janice has mapped out the system, in simple boxes and arrows, showing clearly where the leaks are in the leadership pipeline for women, and how we can plug them. Her findings provide a powerful roadmap for men and women who want to do better for themselves and their colleagues. By courageously looking at how people really advance and what holds them back, we can each develop explicit strategies for managing our own careers and understanding how best to support others.
This all-day workshop puts Eric Ries's Leader's Guide into practice through a series of 9 hands-on activities. The introductory talk makes the case that Change is the greatest threat to business today, and Lean Startup is emerging as the leading Management Practice enabling companies to adapt.
This is the handout that we used during the first-ever workshop based on Eric Ries's Leader's Guide. This work is based on a pre-release draft of the book, and includes many hands-on activities for putting the Leader's Guide into practice. Consider this Iteration Zero.
Making Elephants Dance -- How corporates can lean into the future with Lean S...Janice Fraser
The greatest risk to business today is the pace of change, and entrepreneurship is the solution. This talk provides a preview of Eric Ries' Leader's Guide, which provides a framework for implementing Lean Startup throughout a company.
This is the Introduction To Lean Startup that has been presented at the Lean Startup Conference since 2012. It presents the key concepts of Lean Startup in a succinct and memorable way, with a few graphs and charts.
This talk describes a product ownership model practiced by leading software development firms, including Pivotal Labs. Balanced team refutes the idea that Product Managers are "mini CEOs" who unilaterally set direction, and instead leverages a cross-functional team to work more quickly and smoothly.
2014 Trends in Retail: How startups are disrupting the retail landscapeJanice Fraser
Silicon Valley-style tech startups are disrupting everything from hair color & nail polish to fashion design and durable products. This is a quick look at some of the most interesting trends. Mostly pictures, not a lot of words.
This is a thought piece and call to action for product managers in the software industry. Leverages principles from Lean Startup, Agile, and other modern software methods.
One idea about how to create innovation, as played out through a radically innovative K-12 school in San Francisco. Mostly pictures, not a lot of words.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
4. TWEET!
Janice Fraser Kate Rutter
www.luxr.co www.luxr.co
@clevergirl @katerutter
LUXR.CO JANUARY 2012
5. Today we’ll cover...
1. Lean UX Fundamentals
2. Getting to know your customers
3. Acting on customer needs
4. Measuring outcomes
...and bring it all together into a plan.
LUXR.CO JANUARY 2012
6. What is this stuff?!?!
Part 1: Lean UX Fundamentals
What is Lean Startup?
What is UX?
What is Lean UX?
LUXR.CO JANUARY 2012
33. UX Cycles
THINK
Generative Research
Ideation
Mental models
Behavior Models
Test Results
Competitive Analysis Reduce
cyc
time, n le
MAKE o
build ti t
me
Prototypes
Wireframes
Value Prop
Landing Page
Hypotheses
Comps
Deployed Code
CHECK A/B Testing
Site Analytics
Usability Testing
Funnel
Sign-ups
LUXR.CO JANUARY 2012
38. Design > UI
Users
1. BLAH
Needs 2. BLAH
3. BLAH
Bob can...
Uses
LUXR.CO JANUARY 2012
39. Design > UI
Users
1. BLAH
why Needs 2. BLAH
3. BLAH
what
how
(INSERT BUSINESS THINKING HERE)
Bob can...
Uses
LUXR.CO JANUARY 2012
40. Design > UI
Users
1. BLAH
why Needs 2. BLAH
3. BLAH
what
how
(INSERT BUSINESS THINKING HERE)
Bob can...
Uses
Features
LUXR.CO JANUARY 2012
41. Design > UI
Users
1. BLAH
why Needs 2. BLAH
3. BLAH
what
how
(INSERT BUSINESS THINKING HERE)
Bob can...
Uses
Features
This Week
User Stories
Themed Releases
LUXR.CO JANUARY 2012
42. Design > UI
Users
1. BLAH
why Needs 2. BLAH
3. BLAH
what
how
(INSERT BUSINESS THINKING HERE)
Bob can...
Uses
Features
(CREATE SKETCHES,
WIREFRAMES & PIXELS)
This Week
User Stories
Themed Releases
LUXR.CO JANUARY 2012
43. Design > UI
Users
1. BLAH
why Needs 2. BLAH
3. BLAH
what
how
(INSERT BUSINESS THINKING HERE)
Bob can...
Uses
Features
(CREATE SKETCHES,
WIREFRAMES & PIXELS)
This Week
User Stories
Themed Releases
LUXR.CO JANUARY 2012
44. What we bring is 10* years of
experience, methods, and
methodology
*20, 30, 50 years
LUXR.CO JANUARY 2012
45. Among our strengths...
UX people are EXPERTS at “getting
out of the building.”
LUXR.CO JANUARY 2012
49. Lean User Experience is a principle-driven
process for teams working in situations of
extreme uncertainty. It is characterized by
rituals that predispose predictable, high-
quality, high-velocity user experience
outcomes.
LUXR.CO JANUARY 2012
50. 0
1Principles of Lean UX
9
1. Design + Prod. Mg. + development = 1 product team
2. Externalize!
3. FLOW: think/make/check
4. Repeatable and routinized
5. Solve the right problem
6. Goal-driven and outcome-focused
7. Generate many options
8. Decide quickly and hold decisions lightly
9. Recognize hypotheses & validate them
10. Research with users is the best source of information (&
inspiration)
LUXR.CO JANUARY 2012
51. RITUALS of Lean UX
1. Write the test first
2. User quote/need as sprint name
3. Wireframe check
4. Designer/developer pairing
5. UX & Product Mgt participate in standup
meetings daily
6. Validation step
7. Retrospective periodically
LUXR.CO JANUARY 2012
52. In Practice: Write the test first
(customer type)
We believe that people like ______________ have a
need for (or problems doing) ________________.
(need/action/behavior)
We will know we have succeeded when
(quantitative/ (qualitative/
____________________,
measurable outcome) or ___________________,
observable outcome)
(KPI)
which will contribute to ________________.
LUXR.CO JANUARY 2012
53. In Practice: Wireframe Check
A stand-up style meeting between designer and developer to resolve
problems with a wireframe before development begins.
• Is this an accurate reflection of the system ?
• What here is hard?
• What alternatives are there?
• Is it worth the effort?
What here is Well, that thing
hard? will take some
work
LUXR.CO JANUARY 2012
55. Part 2: Getting to Know
Your Customers
(Customer Development Interviews)
Types of Research
Personas
How to Interview
Practice Interview
LUXR.CO JANUARY 2012
56. User Research
quant qual
Generative
Evaluative
LUXR.CO JANUARY 2012
57. User Research
quant qual
Generative
Optimizely•
Analytics•
Evaluative A/B Testing•
Key Metrics•
LUXR.CO JANUARY 2012
58. User Research
quant qual
Generative
Optimizely•
Analytics•
Evaluative A/B Testing•
Key Metrics•
LUXR.CO JANUARY 2012
59. User Research
quant qual
Generative
Optimizely•
Analytics•
Evaluative A/B Testing•
Usability
Key Metrics•
LUXR.CO JANUARY 2012
60. User Research
quant qual
Generative
Optimizely• •Hallway usability
Analytics• •remote
Evaluative A/B Testing•
Usability
Key Metrics•
LUXR.CO JANUARY 2012
61. User Research
quant qual
Generative surveys
Optimizely• •Hallway usability
Analytics• •remote
Evaluative A/B Testing•
Usability
Key Metrics•
LUXR.CO JANUARY 2012
62. User Research
quant qual
Generative surveys
Optimizely• •Hallway usability
Analytics• •remote
Evaluative A/B Testing•
Usability
Key Metrics•
LUXR.CO JANUARY 2012
63. User Research
quant qual
• Contextual Inquiry
(Byer & Holzblatt)
• Mental Models (Indi Young)
Generative surveys
•Interviews
•Starbucks
Optimizely• •Hallway usability
Analytics• •remote
Evaluative A/B Testing•
Usability
Key Metrics•
LUXR.CO JANUARY 2012
64. User Research
quant qual
Generative Interviews
Evaluative
LUXR.CO JANUARY 2012
65. Before the Interview
* Identify who you want to talk to.
* Articulate your hypotheses.
* Craft a topic map for the session.
* Jot down conversation prompts.
LUXR.CO JANUARY 2012
69. Today’s challenge:
You have a problem...
there are a million little things to do
and not enough time!
LUXR.CO JANUARY 2012
70. Today’s challenge:
You have a problem...
there are a million little things to do
and not enough time!
You were chatting with neighbors and
they have the same problem.
LUXR.CO JANUARY 2012
71. Today’s challenge:
You have a problem...
there are a million little things to do
and not enough time!
You were chatting with neighbors and
they have the same problem.
And then you read an article in the Huffpost
about personal assistants for the middle class.
LUXR.CO JANUARY 2012
72. Today’s challenge:
You have a problem...
there are a million little things to do
and not enough time!
You were chatting with neighbors and
they have the same problem.
And then you read an article in the Huffpost
about personal assistants for the middle class.
You think this is a great idea for
your next business.
LUXR.CO JANUARY 2012
73. Who: Make a Persona
“Mary” Behaviors
• Has a housecleaner
• Buys take-away 3 nights/wk
• Frequently feels overwhelmed
when she “forgets” something
Demographics Needs & Goals
• Working mom • Help! Running errands,
• 34 years old managing kids, keeping things
• Lives in Reading, works in running
London • Time for her girlfriends
• Married, 2 kids • To feel like she “has it sorted”
• Household 125k/yr • “To clone herself”
LUXR.CO JANUARY 2012
75. Hypothesis
We believe that modern families have
trouble keeping up with the errands that
need to be done, and are willing to pay to
have “odd jobs” done for them.
LUXR.CO JANUARY 2012
76. {activity}
Dump & Sort Topics
LUXR.CO JANUARY 2012
77. Topic Map
mobile/
feeling
internet
overwhelmed
habits?
keeping
everything
working
last time
they got help
(house
cleaner) personal commute
time
LUXR.CO JANUARY 2012
78. {activity}
Make a Topic Map
LUXR.CO JANUARY 2012
79. Conversation Prompts
“Have you ever had ________ experience?”
“Can you tell me the story about that?”
“And then what happened?”
“Why [or how] did you do that?”
“What did you love [or hate] about that?”
“If you could wave a magic wand, what would it be like?”
LUXR.CO JANUARY 2012
80. During the Interview
DO
Take notes
Smile
Ask open-ended questions
Get their story
Shut up and listen
DON’T
Talk about your product
Ask about future behavior
Sell
Ask leading questions
Talk much
LUXR.CO JANUARY 2012
82. After the Interview: Debrief
DUMP (5min, solo)
1 idea per sticky
“What I heard”
“What I saw”
“What stood out”
SORT (10min, team)
Collect similar items
Label groups
Stack duplicates
Note trends and exceptions
LUXR.CO JANUARY 2012
86. Part 3: Acting on Customer Needs
(Developing product and interface ideas)
Sketching
6-UP
Dot Voting
LUXR.CO JANUARY 2012
87. Remember this?
Users
1. BLAH
why Needs 2. BLAH
3. BLAH
what
how
(INSERT BUSINESS THINKING HERE)
Bob can...
Uses
Features
(CREATE SKETCHES,
WIREFRAMES & PIXELS)
This Week
User Stories
Themed Releases
LUXR.CO JANUARY 2012
88. BLAH BLAH BLAH
BLAH BLAH BLAH
BLAH BLAH BLAH
BLAH BLAH BLAH
A person BLAH BLAH
and their
needs
Your
business
vision
why
what
how
LUXR.CO JANUARY 2012
89. BLAH BLAH BLAH
BLAH BLAH BLAH
BLAH BLAH BLAH
BLAH BLAH BLAH
A person BLAH BLAH
and their
needs
Your
business
vision
why
what
how
LUXR.CO JANUARY 2012
90. BLAH BLAH BLAH
BLAH BLAH BLAH
BLAH BLAH BLAH
BLAH BLAH BLAH
A person BLAH BLAH
and their
needs
Your
business
vision
why
what
how
LUXR.CO JANUARY 2012
91. BLAH BLAH BLAH
BLAH BLAH BLAH
BLAH BLAH BLAH
BLAH BLAH BLAH
A person BLAH BLAH
and their
needs
Your
business
vision
why
USES:
what
What can
how Mary do with
your product?
LUXR.CO JANUARY 2012
92. 6 Uses
An illustration that shows “What will they DO with this product?”
It intersects user needs with business vision to show the
consumer value proposition.
This informs what features are most important.
LUXR.CO JANUARY 2012
93. {activity}
6-Up Sketching
Dot Vote
Sticky-up Features
LUXR.CO JANUARY 2012
94. outsized
returns.
fear me.
LUXR.CO SEPTEMBER 2011
95. Part 4: Measuring Outcomes
(Quantitative and Qualitative Evaluation)
Common research questions
The Funnel
Pirate Metrics
Research & Metrics Tools
LUXR.CO JANUARY 2012
96. The Dreaded Questions
Will people use it?
Why won’t people use it?
What’s wrong with this?
How could I make this better?
How can I improve conversion?
Are we making progress?
Do people like this?
Are these results good?
Why do people do that?
Did we do the right thing?
Why is there dropoff?
LUXR.CO JANUARY 2012
97. What should I be measuring?
(a few search terms)
“Vanity Metrics”
“KPI”
“A/B Tests”
“Metrics for Pirates”
LUXR.CO JANUARY 2012
98. User Research
quantitative qualitative
generate surveys user interviews
ideas
a/b testing
evaluate analytics usability testing
product KPIs
LUXR.CO JANUARY 2012
99. User Research
quantitative qualitative
generate surveys user interviews
ideas
a/b testing
evaluate analytics usability testing
product KPIs
LUXR.CO JANUARY 2012
100. quantitative qualitative
a/b testing usability
analytics testing
KPIs
Behavior Ability
Do people use it? How should I design the new one?
Which is better? Why won’t people use it?
Did we do the right thing? What’s wrong with this?
Are these results good? How could I make this better?
Are we making progress? Why do people do that?
What do people love about it?
CLOSED-ENDED QUESTIONS How can I improve conversion?
Why is there dropoff?
What do they think this should do?
OPEN-ENDED QUESTIONS
LUXR.CO JANUARY 2012
101. Measurement Funnel
What Metric? Who Owns?
Traffic
Gross #
Marketing
CMP/CPC/CPA/NPS
Conversion
Funnel Marketing &
Throughput (%)
Product
Product
(black box) Usage (%) Product
LUXR.CO JANUARY 2012
103. {activity}
Metrics from Features
LUXR.CO JANUARY 2012
104. Design Test
(customer type)
We believe that people like ______________ have a
need for (or problems doing) ________________.
(need/action/behavior)
We will know we have succeeded when
(quantitative/ (qualitative/
____________________,
measurable outcome) or ___________________,
observable outcome)
(KPI)
which will contribute to ________________.
LUXR.CO JANUARY 2012
105. {activity}
Write the Design Test
LUXR.CO JANUARY 2012
106. Research Tools
ANALYTICS CONVERSION UNMODERATED
Google Analytics TESTING TESTS WITH VIDEO
KISS Metrics Unbounce Usertesting.com
Mixpanel Optimizely TryMyUI
Flurry Userlytics
LocalLytics WhatUsersDo
Stats Mix (just an api) Loop11
HEAT MAPPING MESSAGE RECALL MICRO USABILITY
Crazy Egg ClueApp Navflow
Click Tale FiveSecondTest Usabilia
Gaze Hawk Clicktest
Verify
Intuition HQ
UserZoom
LUXR.CO JANUARY 2012
