Usability testing involves having people complete tasks while thinking aloud to provide insight into their thought processes. It can be done using paper prototypes, websites, or existing sites. Benefits for designers include uncovering unexpected issues, testing assumptions, and getting stakeholder buy-in. Benefits for site owners are fixing problems early when cheaper, improving customer satisfaction, and increasing conversion rates. Guerilla or informal testing is quick, inexpensive, and provides qualitative insights that can immediately feed back into the design process. It involves recruiting your own test subjects and moderating the sessions yourself.
Lean Startup + Story Mapping = Awesome Products FasterBrad Swanson
To deliver the right outcomes, you need to learn your customers needs and validate your assumptions as early as possible. This means getting an early version of your product completed to start testing, validating and improving. This session will demonstrate how to combine Lean Startup and User Story Mapping techniques to determine where to start and how to learn early and often.
Participants will start with a partially completed Lean Canvas to flesh out and then define a product roadmap by building a Story Map. We will use Lean Startup concepts of Minimal Viable Product (MVP) and validated learning to focus on outcome over output.
Learning objectives:
Understand the importance of accelerated learning and techniques to achieve it
How a Lean Canvas can help shape your product vision and MVP
How to build a story map to create a product roadmap
How to use a story map to validate your users' journey
Slides Ian Multon recently used in his discussion w/ mentees of The Product Mentor.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…Better Decisions. Better Products. Better Product People.
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
http://TheProductMentor.com
A 2 hour presentation of Jeff Patton's concept User Story Mapping, which helps agile projects to sort out the requirements and greatly enhances the user understanding and user experience.
A constantly growing and regularly updated collection of UX, CX and usability maturity models. More than 40 maturity models and variations by Jacob Nielsen, Jared Spool, Bruce Temkin, Forrester Research, Adaptive Path and many others.
Lean Startup + Story Mapping = Awesome Products FasterBrad Swanson
To deliver the right outcomes, you need to learn your customers needs and validate your assumptions as early as possible. This means getting an early version of your product completed to start testing, validating and improving. This session will demonstrate how to combine Lean Startup and User Story Mapping techniques to determine where to start and how to learn early and often.
Participants will start with a partially completed Lean Canvas to flesh out and then define a product roadmap by building a Story Map. We will use Lean Startup concepts of Minimal Viable Product (MVP) and validated learning to focus on outcome over output.
Learning objectives:
Understand the importance of accelerated learning and techniques to achieve it
How a Lean Canvas can help shape your product vision and MVP
How to build a story map to create a product roadmap
How to use a story map to validate your users' journey
Slides Ian Multon recently used in his discussion w/ mentees of The Product Mentor.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…Better Decisions. Better Products. Better Product People.
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
http://TheProductMentor.com
A 2 hour presentation of Jeff Patton's concept User Story Mapping, which helps agile projects to sort out the requirements and greatly enhances the user understanding and user experience.
A constantly growing and regularly updated collection of UX, CX and usability maturity models. More than 40 maturity models and variations by Jacob Nielsen, Jared Spool, Bruce Temkin, Forrester Research, Adaptive Path and many others.
Creating a backlog of user stories is pretty straight forward but it doesn't help you when it comes to decisions like what to build first, how to prioritize and groom the backlog, how to scope and plan the project, and how to visualize progress. The traditional backlog is simply too flat and often too long to help you see the bigger picture and make good decisions. User Story Mapping helps simplify all of these common project issues. By adding a third dimension to your backlog, your team will make better decisions about priorities, scope, and planning while improving your ability to visualize progress.
In this practical session I’ll cover the basics of user story mapping before walking you through case studies of how our teams are using this approach and the results we are achieving. I'll show you the before, during, and after pictures from several projects so that you can understand how our maps progress during the projects and how we use them to influence iterative development, promote good decision making, and visualize priorities, plans, scope and progress.
A very short presentation of SCRUM. It contains the most important concepts for a first introduction to SCRUM, and allows to specify the right vocabulary.
Kanban is the simplest approach which is currently used in software development. Since Kanban prescribes close to nothing there are often a lot of basic questions about the method.
The presentation depicts what Kanban is generally using Scrum as a reference point. Then it presents a series of situations to answer basic questions about working with Kanban
Over the past several years, the lean startup movement has made the Minimal Viable Product (MVP) a key approach to incrementally discovering effective products and services. In this talk, Levent Gurses will discuss a 5 step MVP process for building great minimum viable products that's been used in real client engagements. His process has been developed working with more than 20 enterprise full-stack and mobile clients over the course of several years. Topics will include the challenges of creating the MVP vision, scoping the activity, what should an MVP cost in time and money, and what should you have when you are “done”. Not only sharing his tales of MVP development, he will provide insights in how he's developed methods to effectively drive vision and development execution.
What is an MVP?
A product that has the absolute minimal set of core features necessary to prove a hypothesis, generally linked to commercial success or market validation. The MVP seeks the highest return on investment versus risk.
The Rise of the Lean Startup Movement
The lean startup movement came about as a result of analysis of many startup successes and failures. Development timeframes have become shorter and customer engagement has increased, which is helping companies better product-market fit and a path to success.
Presentation Outline:
• The MVP Vision (What will I have at the end of the effort?)
• Brief history of the lean startup movement
• Scoping
• Budgeting for MVP
• Features: The MVP Way
• Essential vs. peripheral features
• Must have to prove a hypothesis vs. nice to have
• Assembling a team
• Hiring contractors or vendor firms to build the MVP
• Choosing a technology
• Fake it until you make it: How to create mock features for an MVP
Presenter
Levent Gurses - Developer, speaker, and entrepreneur, Levent is the founder www.movel.co, an enterprise mobility company based in Virginia. He’s a nationally-recognized leader in mobile technologies and is a frequent speaker at tech communities on mobile and full-stack development. Levent holds a BS in Computer Engineering and is a Certified ScrumMaster and Certified Product Owner.
Behind every great product is a great team doing work in a way that guarantees results. They are following a roadmap from the starting point to the end product. But a product roadmap can be elusive. This talk addresses why it is important and presents an approach to make one.
Gathering and defining software requirements is difficult. One Agile technique to help address this challenge is writing user stories, which are short descriptions of functions that an end-user would want. While user stories help convert concepts into functions, writing good user stories is easier said than done.
What you’ll learn in this presentation:
• The basics of user stories.
• How user stories fit into the overall Agile planning process.
• How to write a user story.
User Story Maps: Secrets for Better Backlogs and PlanningAaron Sanders
User story mapping is an intuitive way to build and organize a product backlog. During this session you’ll get hands-on experience building a user story map. You’ll learn:
How story mapping drives productive conversations with users and stakeholders.
How to plan incremental releases of your product using minimal holistic slices that deliver value at each product release.
Secrets to effective prioritization for both planning releases, and figuring out what to build next.
Tactical management of your backlog as you grow your working software to releasability.
The backlog building and managing strategies in this session will take you well beyond the agile basics.
Do you want to write great User Stories that provide the vehicle for conversation and confirmation that we build the right thing? Do you struggle with splitting stories so that they still provide business value but can be accomplished within a fraction of your iteration? We will do a quick refresher on User Story formatting to include Acceptance Criteria. Additionally we will learn techniques for splitting stories in this interactive workshop.
Would you like to be able to increase the adoption rate of your product? In this session, we will introduce you to cutting edge concepts and techniques to shift your product development process from output to outcome driven. We will combine elements of Lean Startup, Product Discovery, and Experiment Driven Development to accelerate learning to quickly build products customer love.
[To download this complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations]
This introduction to Agile and Scrum is a presentation that provides a high-level overview of Agile and Scrum methodologies. The presentation is aimed at individuals who may have heard of Agile and Scrum but are not familiar with the concepts or principles.
The presentation begins with an introduction of the basic principles and values of Agile and Scrum, which includes an explanation of the Agile philosophy and principles, and an overview of the Scrum framework and its origins. It also discusses the benefits and drawbacks of Agile and Scrum and compares them to traditional project management methodologies.
The key roles and responsibilities within a Scrum team are discussed next, including the three key roles of Scrum Master, Product Owner, and Development Team. An explanation on how these roles interact with each other and the wider organization is provided.
The Scrum framework and its key components, including an overview of Sprints, Backlog, and Artifacts are also explained. The Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, are also covered.
Lastly, successful examples of how Agile and Scrum are used in various industries, such as software development, marketing, and education are presented. Discussions on how Agile and Scrum can be adapted to fit the needs of different projects and organizations are also provided.
By the end of the Agile and Scrum PPT presentation, attendees would have a solid foundation in Agile and Scrum methodologies, including a basic understanding of the principles and values, the Scrum framework and its key components, and the roles and responsibilities of the Scrum team. They would be equipped with the necessary knowledge to apply Agile and Scrum to their own work.
LEARNING OBJECTIVES
1. Understand the basic principles, values, benefits and drawbacks of Agile and Scrum.
2. Understand the key roles of the Scrum team, and the Scrum framework and its key components.
3. Understand how Agile and Scrum can be applied to various industries and projects and adapted to fit different situations.
It is possible for a product to pass quality assurance tests and acceptance testing without being user-friendly. It is also too easy for those of us who build digital products to make assumptions about what our users need. As a design thinker, I strive to bring the authentic voices of complex audiences into the product lifecycle through pragmatic research.
A sound design research process not only shapes digital products to be more usable, it also adds value to drive engagement.
Creating a backlog of user stories is pretty straight forward but it doesn't help you when it comes to decisions like what to build first, how to prioritize and groom the backlog, how to scope and plan the project, and how to visualize progress. The traditional backlog is simply too flat and often too long to help you see the bigger picture and make good decisions. User Story Mapping helps simplify all of these common project issues. By adding a third dimension to your backlog, your team will make better decisions about priorities, scope, and planning while improving your ability to visualize progress.
In this practical session I’ll cover the basics of user story mapping before walking you through case studies of how our teams are using this approach and the results we are achieving. I'll show you the before, during, and after pictures from several projects so that you can understand how our maps progress during the projects and how we use them to influence iterative development, promote good decision making, and visualize priorities, plans, scope and progress.
A very short presentation of SCRUM. It contains the most important concepts for a first introduction to SCRUM, and allows to specify the right vocabulary.
Kanban is the simplest approach which is currently used in software development. Since Kanban prescribes close to nothing there are often a lot of basic questions about the method.
The presentation depicts what Kanban is generally using Scrum as a reference point. Then it presents a series of situations to answer basic questions about working with Kanban
Over the past several years, the lean startup movement has made the Minimal Viable Product (MVP) a key approach to incrementally discovering effective products and services. In this talk, Levent Gurses will discuss a 5 step MVP process for building great minimum viable products that's been used in real client engagements. His process has been developed working with more than 20 enterprise full-stack and mobile clients over the course of several years. Topics will include the challenges of creating the MVP vision, scoping the activity, what should an MVP cost in time and money, and what should you have when you are “done”. Not only sharing his tales of MVP development, he will provide insights in how he's developed methods to effectively drive vision and development execution.
What is an MVP?
A product that has the absolute minimal set of core features necessary to prove a hypothesis, generally linked to commercial success or market validation. The MVP seeks the highest return on investment versus risk.
The Rise of the Lean Startup Movement
The lean startup movement came about as a result of analysis of many startup successes and failures. Development timeframes have become shorter and customer engagement has increased, which is helping companies better product-market fit and a path to success.
Presentation Outline:
• The MVP Vision (What will I have at the end of the effort?)
• Brief history of the lean startup movement
• Scoping
• Budgeting for MVP
• Features: The MVP Way
• Essential vs. peripheral features
• Must have to prove a hypothesis vs. nice to have
• Assembling a team
• Hiring contractors or vendor firms to build the MVP
• Choosing a technology
• Fake it until you make it: How to create mock features for an MVP
Presenter
Levent Gurses - Developer, speaker, and entrepreneur, Levent is the founder www.movel.co, an enterprise mobility company based in Virginia. He’s a nationally-recognized leader in mobile technologies and is a frequent speaker at tech communities on mobile and full-stack development. Levent holds a BS in Computer Engineering and is a Certified ScrumMaster and Certified Product Owner.
Behind every great product is a great team doing work in a way that guarantees results. They are following a roadmap from the starting point to the end product. But a product roadmap can be elusive. This talk addresses why it is important and presents an approach to make one.
Gathering and defining software requirements is difficult. One Agile technique to help address this challenge is writing user stories, which are short descriptions of functions that an end-user would want. While user stories help convert concepts into functions, writing good user stories is easier said than done.
What you’ll learn in this presentation:
• The basics of user stories.
• How user stories fit into the overall Agile planning process.
• How to write a user story.
User Story Maps: Secrets for Better Backlogs and PlanningAaron Sanders
User story mapping is an intuitive way to build and organize a product backlog. During this session you’ll get hands-on experience building a user story map. You’ll learn:
How story mapping drives productive conversations with users and stakeholders.
How to plan incremental releases of your product using minimal holistic slices that deliver value at each product release.
Secrets to effective prioritization for both planning releases, and figuring out what to build next.
Tactical management of your backlog as you grow your working software to releasability.
The backlog building and managing strategies in this session will take you well beyond the agile basics.
Do you want to write great User Stories that provide the vehicle for conversation and confirmation that we build the right thing? Do you struggle with splitting stories so that they still provide business value but can be accomplished within a fraction of your iteration? We will do a quick refresher on User Story formatting to include Acceptance Criteria. Additionally we will learn techniques for splitting stories in this interactive workshop.
Would you like to be able to increase the adoption rate of your product? In this session, we will introduce you to cutting edge concepts and techniques to shift your product development process from output to outcome driven. We will combine elements of Lean Startup, Product Discovery, and Experiment Driven Development to accelerate learning to quickly build products customer love.
[To download this complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations]
This introduction to Agile and Scrum is a presentation that provides a high-level overview of Agile and Scrum methodologies. The presentation is aimed at individuals who may have heard of Agile and Scrum but are not familiar with the concepts or principles.
The presentation begins with an introduction of the basic principles and values of Agile and Scrum, which includes an explanation of the Agile philosophy and principles, and an overview of the Scrum framework and its origins. It also discusses the benefits and drawbacks of Agile and Scrum and compares them to traditional project management methodologies.
The key roles and responsibilities within a Scrum team are discussed next, including the three key roles of Scrum Master, Product Owner, and Development Team. An explanation on how these roles interact with each other and the wider organization is provided.
The Scrum framework and its key components, including an overview of Sprints, Backlog, and Artifacts are also explained. The Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, are also covered.
Lastly, successful examples of how Agile and Scrum are used in various industries, such as software development, marketing, and education are presented. Discussions on how Agile and Scrum can be adapted to fit the needs of different projects and organizations are also provided.
By the end of the Agile and Scrum PPT presentation, attendees would have a solid foundation in Agile and Scrum methodologies, including a basic understanding of the principles and values, the Scrum framework and its key components, and the roles and responsibilities of the Scrum team. They would be equipped with the necessary knowledge to apply Agile and Scrum to their own work.
LEARNING OBJECTIVES
1. Understand the basic principles, values, benefits and drawbacks of Agile and Scrum.
2. Understand the key roles of the Scrum team, and the Scrum framework and its key components.
3. Understand how Agile and Scrum can be applied to various industries and projects and adapted to fit different situations.
It is possible for a product to pass quality assurance tests and acceptance testing without being user-friendly. It is also too easy for those of us who build digital products to make assumptions about what our users need. As a design thinker, I strive to bring the authentic voices of complex audiences into the product lifecycle through pragmatic research.
A sound design research process not only shapes digital products to be more usable, it also adds value to drive engagement.
Everything You Need to Know for a Better Website in 2014 | Crystal Olig | Oxi...Lessing-Flynn
Learn what makes a website great for 2014 and beyond. See common causes of website failure for corporate and organizational websites. Move ahead with strategies like website redesigns, reskins or revisions, managing stakeholder expectations, and steps to build a successful website RFP and Statement of Work.
Research and Discovery Tools for Experimentation - 17 Apr 2024 - v 2.3 (1).pdfVWO
You can utilize various forms of Generative Research to deepen your understanding of how people interact with your product or service.
Craig has amassed a vast toolkit of research methods, which he has employed to optimize websites and apps for over 500 companies. He'll share which methods yielded the highest return on investment, identified key customer pain points, and generated the best experiment ideas.
By sharing the top inspection methods essential for our work, Craig will provide advice for each technique. Anticipate insights on driving experiment hypotheses from research, a list of essential toolkit components for tomorrow, and additional resources for further reading.
How To Write A SQL Server Performance ReviewQuest Software
Learn how to write a report that managers and developers will love. Use Perfmon and Profiler to document your application's bottlenecks, and turn those into a reader-friendly report.
How to Improve Your Organization\'s Website Through Usability TestingCAMT
For a growing number of arts organizations, the web has become a key communications channel -- not just for sharing information, but for cultivating relationships with visitors. To what degree does your website deliver on its full potential? Does its visual and architectural design help or hinder visitors? What does it currently do well, and what specifically could improve? In this interactive workshop, you\'ll learn how usability testing can help to answer these questions. Created by Rober Barlow-Busch for the 2008 Technology in the Arts: Canada Conference.
What is Lean UX? Come get introduced to the topic of Lean UX and learn the fundamentals of this approach, and how it is revolutionizing the field of UX with UserTesting. Discover how constant iterating through cycles and learning from each cycle can create products which can overcome business challenges and meet customer needs, while saving big bucks, resources, and time.
We will cover the basic principles of Lean UX, and how UserTesting fits into this model of research.
How to increase conversion with usability testingDanny Setiawan
"We don't have time/budget to do usability testing." Sounds familiar? What if doing usability testing actually helps improve conversion? In this presentation, Danny shows how it directly affects conversion, how to do it and tools that professionals use.
Presentation given to the SLA at Drexel University covering the reasons for taxonomy testing, Delphi-method card sorting, remote card sorting, usability testing, and search analysis. A list of resources and online validation tools is included.
I for one welcome our new robot overlordsAndy Budd
This talk takes you through 2,000 years of robot evolution, from the mechanical statue of Cleopatra in Alexandria, to the latest lab experiments. During this journey we touch on issues of technology, morality and the socio-economic effects of a world dominated by robots. As a UX design and service designer, I look at how robots will be increasingly used to deliver service experiences, and what us designers need to do in order to create the perfect human-robot interaction.
The Good, the Bad and the Ugly of Conversational InterfacesAndy Budd
Whether text based chatbots or voice-controlled agents, conversational interfaces are THE hot topic. Will these services ultimately gain dominance, toppling the traditional GUI and making most of us redundant, or are they flash in the pan, like the applets and widgets of old? Are you looking for a product that will help you make the right choice? As visual thinkers, are we equipped to design conversational interfaces, or will a new breed of emerging designer? Lastly, what challenges do interfaces pose, not only from a usability perspective but from a cultural, privacy and monopolistic point of view?
In this session, Andy will take a peak at the frontiers of this rapidly growing field, to explore the good, bad and the potentially ugly side of the bot economy.
In the physical world, designers like Jonathan Ives are credited with the success of their products. So why do so many digital companies favour technology over design? In this session Andy will explain how start-ups can use design for competitive advantage.
UX design is all the rage at the moment, but how usable is it as a process? When the top industry experts can't even agree to its definition (or even it's existence) how are you supposed to bake it into your practice, let alone sell it to your clients? In fact should you or your clients even care?
In this session Andy Budd will try to demystify some of the rhetoric and dogma floating around about User Experience Design, and explain what should and shouldn't matter to your business, your clients and your day-to-day work as a web designer.
UX design is all the rage at the moment, but how usable is it as a process? When the top industry experts can't even agree to its definition (or even it's existence) how are you supposed to bake it into your practice, let alone sell it to your clients? In fact should you or your clients even care?
In this session Andy Budd will try to demystify some of the rhetoric and dogma floating around about User Experience Design, and explain what should and shouldn't matter to your business, your clients and your day-to-day work as a web designer.
In the physical world, designers like Jonathan Ives are credited with the success of their products. So why do so many digital companies favour technology over design? In this session Andy will explain how start-ups can use design for competitive advantage.
We’re seeing a potential devaluation of the term UX as lots of inexperienced designers and developers make the slow (and often incomplete) move into user experience.
Looking at how crafts transform into professions by charting the history of Architecture, Andy will explain what the discipline really is, how it evolved, and the skills you need to call yourself a user experience designer.
Andy will outline 10 key traits of a user experience professional and argue that we need to evolve in order to face the challenges ahead. He will also state that user experience doesn't just belong to one role, but is everybody's responsibility. So you don't have to switch careers and become a UX designer in order to influence a product's experience.
Persuasive Design: Encouraging Your Users To Do What You Want Them To!Andy Budd
So you've designed a great product, fixed a stack of usability problems and spent a fortune on marketing. The only problem is, people aren't using it. In this session you will learn how to get your users to do what you want them to through good design, human psychology and a touch of mind control.
In the dating game of the web, you need more than just a pretty (inter)face and a winning smile. You need to woo your users in a complex ritual of seduction and delight. Only then will you win their hearts, minds and registration details. Sadly, too many sites focus purely on the chase, adding each new conquest into their little black book of registered users (moleskines presumably) before moving on to their next victim.
While one-night log-ins can be exciting, they aren't particularly satisfying. It's the quality rather than quantity of your relationships that count. A truly meaningful relationship takes time, understanding and sacrifice. The best relationships are born from a sense of shared ideals; they are supportive, caring and fun.
Using examples from the real world, this session will look at the various tips, tricks and techniques you can use to make your users fall in love with your product or service. So dim the lights, put Barry White on the stereo and get ready for a lesson in the fine art of user seduction.
These days people expect more from a website than a handy set of tools and a pretty interface — they want an experience. From the moment somebody enters your site they’ll be judging you on everything from the way the site looks to the tone of your error messages. And they won’t just be judging you against other sites. They will be judging you on every customer experience they have ever had, from the rude man at the train station to the lovely hotel clerk that checked them in on holiday. So in order to compete, we need to up our game and look at experiences both on and off-line.
In this session Andy Budd will look at the 7 key factors that go into designing the perfect customer experience. By taking examples from the world around us, Andy will discuss how we can turn utilitarian experiences into something wonderful. Best of all, most of them won't cost you a cent!
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
2. So what is usability
testing anyway?
Usability testing generally involves setting a series
of tasks for people to complete and noting any
problems they encounter – It’s as simple as that!
4. Think aloud protocol
As the name suggests, you set a series of tasks
and ask the subject to verbalise their thoughts
and feelings by ‘thinking aloud’. The object of this
is to gain valuable insight into the thought
processes behind the users actions.
5. Rock, paper, scissors
You can test on everything from a low fidelity
paper prototype, through a HTML prototypes,
to a live site. You can test your existing site, your
competitors sites or a brand new solutuion.
10. Benefits of usability
testing for designers
• Help inform the design process
• Uncover unknown or unexpected issues
• Fix problems early in the process when they are easy to fix
• Test assumptions
• Highlight unnecessary features
• Provide objectivity help and solve opinion battles
• Set baselines and measure improvement
• Get stakeholder buy-in
11. Benefits of usability
testing for site owners
• Fix problems early in the process when they are cheaper to fix
• Improve customer satisfaction and retention
• Increase conversion rates
• Reduce maintenance, training and support costs
• Get stakeholder buy-in
• Reduce project risk
• Set baselines and measure improvement
• It’s so cheap you’d be stupid not to
15. Performance Metrics
Completion Rates – Are users able to complete the task?
Time on Task – How long does it take users to complete?
Page Views – How many pages does it take to complete?
Errors – The number and severity of errors per task?
Satisfaction – How does the user rate the system?
20. Pros
• Will recruit test subjects for you
• Facilitators less likely to bias results
• Comfortable facilities
• The whole team can be present
• Quantitative data likely to have more statistical validity
• Professionally written report or presentation
21. Cons
• Time consuming to set up, run and analyse results
• Expensive so often only run once at the end of the project
• Facilitators only have shallow knowledge of the project
• Focus on quantitative over qualitative reduces insight
• Smaller test samples can invalidate quantitative results
• Most projects don’t require the level of statistical rigour
• Easy for the results to be ‘thrown over the fence’ and
forgotton
23. Pros
• Very quick and easy to perform
• Relatively inexpensive so can afford multiple tests
• Qualitative nature can provide improved design insight
• Results can be fed back into the design process almost
immediately with no loss of signal
24. Cons
• Have to recruit subjects, arrange location and write tests
yourself.
• Familiarity with project may introduce personal bias
• Less statistical rigour on quantitative results
26. How to get corporate/
client buy-in
• Don’t ask permission. Just do it anyway.
• Show, don’t explain
• Explain how it will reduce the risk that the project will fail.
• Demonstrate the return on investment.
• Highlight the benefits for your team.
• Explain how it will provide hard data you can measure
success against.
28. Good and Bad Tasks
Bad: Search for a bookcase
Good: You have 200+ books in your fiction
collection, currently in boxes strewn around your
living room. Find a way to organize them.
29. Testing plan
• Introduce the project
• State the goals of the test
• Profile your desired test subjects
• Create a test subject screener
• Outline your testing methodology
• Define your tasks
• Write a testing script
• Design a post test survey
31. Recruiting test subjects
• Client contacts
• Via the client website (ehtnio.com?)
• Recruitment agency
• Market research agency
• Twitter
• Local notice boards and mailing lists
• Other offices/departments
• Classified ads e.g. gumtree
32. Remuneration
• Cash
• Vouchers
• Wine and Chocolates
• Beer and pizza
• Movie tickets
• Nothing
40. On the day
• Don’t keep people waiting around
• Have everything already set up and waiting
• Welcome people and thank them for their time
• Explain what you’ll be doing and how the test will work
• Remunerate them in advance so they understand it’s not
contingent on their performance
• Ask them to sign a waiver
• Remind them that you’re testing the system, not them
• Encourage them to think aloud
42. Be a good moderator
• Be friendly and put the person at ease
• Stay objective and detached. Try not to bond
• Start with a simple task
• Keep instructions simple
• Don’t give hints or ask leading questions
• Give encouraging but non-committal feedback
• Don’t ask opinion-based questions
• Avoid asking what the user would do in a certain sittuation
• If you don’t understand an action feel free to ask why they
did something
• Know when to stop a task but don’t rescue people too soon
• Summarise key findings
43. Moderation Techniques
• “What are you currently thinking?”
• “Describe the steps you’re going through here”
• “What do you think will happen next?”
• “Is that what you expected to happen?”
• “That was confusing?”
• “And you were expecting ...?”
• “Would you mind repeating that again?”
44. Usability Testing Mistakes
• Not doing a proper run through of the test in advance
• Incomplete or buggy prototypes
• Not scheduling enough time between sessions
• Bad task design
• Accidental Revelation
• Getting frustrated or losing detachment
45. Wrapping up
• Answer any questions they may have
• Administer the post test survey
• Thank them for their help
• Show them out
• Capture any important notes immediatly
• Prepare for the next test