The document discusses the problem-solving power of sticky notes, or Post-it notes. It describes how simple sticky notes can deliver great results when used skillfully. The document outlines different techniques for using sticky notes to generate and organize ideas, including creating lists, clusters, trees, and maps. It provides examples and step-by-step instructions for techniques like freelisting, swap sorting, dot voting, loose clustering, top-down and bottom-up trees, and information mapping. The overall message is that sticky notes are a powerful yet approachable tool that can help groups visualize relationships and engage in collaborative problem solving.
Become a StickyNote Ninja
Kate Rutter
UX Week 2008
http://stickynoteninja.com/wp-content/uploads/2008/08/_ap_UXWeek_2008_08-2008-StickyNinja_postdeck.pdf
LUXr User Experience in Lean Startups : 2-day workshop for Startup Hawaii, Ju...LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 2-day workshop for Startup Hawaii, held in June 2012. The workshop is called Crushing the Boulder: User Experience in Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
Rally Roundtable : Lean Startup + User Experience = Awesome, July 11, 2012 [S...LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from a RallyPad Roundtable talk (http://rallypad.org) and introduces key concepts in Lean Startup, Customer Development, UX and how they play well together.
LUXr 1-day workshop, July 18, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, August 15, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Tristan Kromer (@TriKro), Master Coach with LUXr, to learn Lean Startup methods that help you both make the right product, and make your product right.
Metrics for Online Retail (Shopify/.CO/Luxr webinar)LUXr
We discuss the three key metrics that online retailers should be watching and pushing and why they're important. We also cover a simple framework for making experiments to help drive those numbers.
LUXr 1-day workshop, Fri September 28, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter (@intelleto), Master Coach and Co-Founder at LUXr, to learn Lean Startup methods that help you both make the right product, and make your product right.
Become a StickyNote Ninja
Kate Rutter
UX Week 2008
http://stickynoteninja.com/wp-content/uploads/2008/08/_ap_UXWeek_2008_08-2008-StickyNinja_postdeck.pdf
LUXr User Experience in Lean Startups : 2-day workshop for Startup Hawaii, Ju...LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 2-day workshop for Startup Hawaii, held in June 2012. The workshop is called Crushing the Boulder: User Experience in Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
Rally Roundtable : Lean Startup + User Experience = Awesome, July 11, 2012 [S...LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from a RallyPad Roundtable talk (http://rallypad.org) and introduces key concepts in Lean Startup, Customer Development, UX and how they play well together.
LUXr 1-day workshop, July 18, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, August 15, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Tristan Kromer (@TriKro), Master Coach with LUXr, to learn Lean Startup methods that help you both make the right product, and make your product right.
Metrics for Online Retail (Shopify/.CO/Luxr webinar)LUXr
We discuss the three key metrics that online retailers should be watching and pushing and why they're important. We also cover a simple framework for making experiments to help drive those numbers.
LUXr 1-day workshop, Fri September 28, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter (@intelleto), Master Coach and Co-Founder at LUXr, to learn Lean Startup methods that help you both make the right product, and make your product right.
Become a Stickynote Ninja, workshop [UX Week 2008]LUXr
An old workshop, but evergreen content. The power of the stickynote just keeps growing. This workshop was originally presented at Adaptive Path's 2008 UX Week.
Bringing the Lean Startup message to Korea. There are a couple of fantastic slides in here, like "10 steps to making a startup" -- the old way and the new way.
LUXr 1-day workshop, June 13, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, May 14, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, April 27, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join the the LUXr team to learn Lean Startup methods that help you both make the right product, and make your product right.
Lean & UX are great bedfellows. In this talk, given at GROWtalks Montreal & Toronto in Feb 2013, Kate talks about why, and also, why you should NEVER use the term UX/UI again.
This deck was part of the FailChat in San Francisco, Wed May 9, 6:30-9pm at Startup HQ.
“User Experience. We’ll worry about that once we have a product.” ~ Entrepreneur
NO, DON’T DO IT! Don’t wait! Your user experience work starts day one and helps make your product great through every stage of your company’s development. UX answers: Who is your user? What do they struggle with? How do you know if you're making a solution that works?
User Experience designer and entrepreneur Kate Rutter of LUXr shares her mistakes as well as how experimentation, failure, learning, trying again and learning more, helped her improve and won. You’ll get the whole inside scoop on lessons learned along the way.
LUXr Downtown Las Vegas Small Business 1-day workshop, July 11, 2013 [Las Vegas]LUXr
Lean Startup has caught fire, but what does it mean for UX? User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop for Small Business, held as part of the Downtown Project in Las Vegas.
Luxr coaches Kate Rutter & Kim Knoll facilitated a day-long Lean Startup immersive experience that helps people both make the right product, and make the product right.
Talk given by Kate Rutter, Co-Founder of LUXr at the Silicon Valley Agile Leadership Network Meetup on May 14, 2013 (http://www.meetup.com/Silicon-Valley-Agile-Leadership-Network/events/102190522/). 20-minute activity included!
The Leadership Machine: All the Research About Women's Career Advancement Sum...Janice Fraser
Even after 20 years in Silicon Valley, Janice Fraser was baffled by the hundreds of articles and studies that each try to explain why women don't advance into senior leadership at the same rate as men. Drawing upon dozens of these publications, Janice has mapped out the system, in simple boxes and arrows, showing clearly where the leaks are in the leadership pipeline for women, and how we can plug them. Her findings provide a powerful roadmap for men and women who want to do better for themselves and their colleagues. By courageously looking at how people really advance and what holds them back, we can each develop explicit strategies for managing our own careers and understanding how best to support others.
This is the Introduction To Lean Startup that has been presented at the Lean Startup Conference since 2012. It presents the key concepts of Lean Startup in a succinct and memorable way, with a few graphs and charts.
2014 Trends in Retail: How startups are disrupting the retail landscapeJanice Fraser
Silicon Valley-style tech startups are disrupting everything from hair color & nail polish to fashion design and durable products. This is a quick look at some of the most interesting trends. Mostly pictures, not a lot of words.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
Become a Stickynote Ninja, workshop [UX Week 2008]LUXr
An old workshop, but evergreen content. The power of the stickynote just keeps growing. This workshop was originally presented at Adaptive Path's 2008 UX Week.
Bringing the Lean Startup message to Korea. There are a couple of fantastic slides in here, like "10 steps to making a startup" -- the old way and the new way.
LUXr 1-day workshop, June 13, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, May 14, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join Kate Rutter of LUXr to learn Lean Startup methods that help you both make the right product, and make your product right.
LUXr 1-day workshop, April 27, 2012 [San Francisco]LUXr
User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop, UX for Lean Startups.
Join the the LUXr team to learn Lean Startup methods that help you both make the right product, and make your product right.
Lean & UX are great bedfellows. In this talk, given at GROWtalks Montreal & Toronto in Feb 2013, Kate talks about why, and also, why you should NEVER use the term UX/UI again.
This deck was part of the FailChat in San Francisco, Wed May 9, 6:30-9pm at Startup HQ.
“User Experience. We’ll worry about that once we have a product.” ~ Entrepreneur
NO, DON’T DO IT! Don’t wait! Your user experience work starts day one and helps make your product great through every stage of your company’s development. UX answers: Who is your user? What do they struggle with? How do you know if you're making a solution that works?
User Experience designer and entrepreneur Kate Rutter of LUXr shares her mistakes as well as how experimentation, failure, learning, trying again and learning more, helped her improve and won. You’ll get the whole inside scoop on lessons learned along the way.
LUXr Downtown Las Vegas Small Business 1-day workshop, July 11, 2013 [Las Vegas]LUXr
Lean Startup has caught fire, but what does it mean for UX? User Experience is one of the most challenging and least understood aspects of creating a product...and yet it will make or break your product. This deck is from the LUXr 1-day workshop for Small Business, held as part of the Downtown Project in Las Vegas.
Luxr coaches Kate Rutter & Kim Knoll facilitated a day-long Lean Startup immersive experience that helps people both make the right product, and make the product right.
Talk given by Kate Rutter, Co-Founder of LUXr at the Silicon Valley Agile Leadership Network Meetup on May 14, 2013 (http://www.meetup.com/Silicon-Valley-Agile-Leadership-Network/events/102190522/). 20-minute activity included!
The Leadership Machine: All the Research About Women's Career Advancement Sum...Janice Fraser
Even after 20 years in Silicon Valley, Janice Fraser was baffled by the hundreds of articles and studies that each try to explain why women don't advance into senior leadership at the same rate as men. Drawing upon dozens of these publications, Janice has mapped out the system, in simple boxes and arrows, showing clearly where the leaks are in the leadership pipeline for women, and how we can plug them. Her findings provide a powerful roadmap for men and women who want to do better for themselves and their colleagues. By courageously looking at how people really advance and what holds them back, we can each develop explicit strategies for managing our own careers and understanding how best to support others.
This is the Introduction To Lean Startup that has been presented at the Lean Startup Conference since 2012. It presents the key concepts of Lean Startup in a succinct and memorable way, with a few graphs and charts.
2014 Trends in Retail: How startups are disrupting the retail landscapeJanice Fraser
Silicon Valley-style tech startups are disrupting everything from hair color & nail polish to fashion design and durable products. This is a quick look at some of the most interesting trends. Mostly pictures, not a lot of words.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
1. The Problem-Solving
Power of Stickies
(also known as
Post-it® Notes)
simple tools that deliver great results
UX Week 2007
Kate Rutter
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 0
2. I am a
stickynote
ninja
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 1
4. Ninja
Secret #1
Sticky notes
are the currency
of ideas.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 3
5. Why Stickies?
They stick on a The right size Easy to
variety of to hold 1 idea rearrange and
surfaces or problem move around
Familiar and
Ubiquitous approachable
Cheap Simple
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 4
6. I call this…
STICKIES
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 5
7. Why do they work so well in groups?
Enable people Help a group Allow a group
to externalize focus on one to visualize
their thoughts thing at a time patterns
& ideas
Engage the Clearly show
whole group relationships &
in the process agreements
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 6
8. Ninja
Secret #2
Ninjas don’t talk
about what they do…
they just do it.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 7
10. Two major ideas…
Create Generate new ideas
information Probe problems
Explore attributes
Identify patterns
Reduce
Prioritize
information Make decisions
Create plans
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 9
11. What goes on a sticky? Super
Ninja
1 thought or idea per sticky Tip
Make them as clear as
possible
I am
Keep the corners clear in case
you need space for additional one idea
notes
for example…
Be specific
Frequent
Lots of downtime
issues with due to
product server load
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 10
12. 4 Types of Layouts
Lists Clusters Trees Maps
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 11
13. The Joy of Lists
Name Use it to…
Lists
Freelisting Collect information about a topic
Swap-Sort Order items by priority
Dot-Voting Identify top choices
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 12
14. Lovin’ the Clusters
Clusters Name Use it to…
Loose Cluster Identify patterns in information
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 13
15. Cultivating the Trees
Trees Name Use it to…
Top-Down Tree Examine a topic
thoroughly
Bottom-Up Tree Identify the fundamental
nature of a topic
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 14
16. Charting the Maps
Maps Name Use it to…
Information Map Understand complex
relationships
Action Plan Define what’s
needed to meet a
goal
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 15
17. Super
Getting Started : Setting the Stage Ninja
Tip
Define what you’re there to do:
ie: “Understand how people think about mobile devices”
or “Gather ideas about new features”
Write down the objective and display it where
everyone can see it and reference it.
Briefly describe the process you plan to use, and ask
people if they have questions.
Have enough stickies and markers to go around.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 16
18. List : Freelisting | What it looks like
I am one
I Iam one
am one
thought
thought
thought
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 17
19. List : Freelisting | How to do it
Use Freelisting to collect information about a topic.
Ask a primary question, or define a topic to collect information about.
For a set period of time (2-5 minutes is good) everyone in the group
writes ideas/thoughts on stickies, 1 idea per sticky.
No talking while writing stickies. Everyone works independently.
When the set time is up, everyone puts the stickies up on the work
surface
(a wall, white board or other flat surface.) Spread them out so that
everyone’s are mixed up around the surface.
End result: a set of ideas and thoughts about a topic.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 18
20. Lists from walk-by contributions
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 19
21. Data from research interview videos
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 20
22. Don’t have a big wall for stickies?
Super
Ninja
Use a rolling whiteboard Tip
Use a window!
Use the back of a door
Use a wall in the bathroom
Get large sheets of gatorboard or foam core
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 21
23. List : Swap Sort | What it looks like
What makes us
the most money?
$4k $2k
$6k $5k $1k $5k
$8k $3k
$7k $1k
$9k
?
$4k $2k $5k
$3k $5k
$6k $3k
$8k $1k
$9k
$7k
?
$5k
$3k $1k
$3k
? $1k
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 22
24. List : Swap Sort Detail | How to do it
Use the Swap-Sort to order items by priority.
Start with a set of stickies. These can be the result of freelisting, clustering or
a set or information from other sources, like feature lists or projects. This
works best when prioritizing a set of 10 or less.
You will need agreed-on criteria. 1-2 items of criteria work well…more than
that and it gets confusing. The criteria should be objective, not subjective.
Take 2 notes and compare them, based on the specific criteria. Which one is
better based on the comparison? Put the 2 stickies in a column with the
preferred one on top.
Take another note from the pile, and compare it with the top note. If the new
note is more important, put it on top. If not, compare with the note beneath it.
If it’s more important, move the 2nd one down and place it between the 2
notes. If it’s less important, but it at the bottom of the list.
Continue with each new note. Start the comparison at the top of the column,
and continue until the sticky is placed in the column.
End result: a prioritized list.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 23
25. Pen and sticky size
Super
Use the right size pen for the Ninja
right size sticky. Tip
3” x 3”
Fine point Sharpie sticky
3” x 5”
Super Sharpie sticky
Chisel point Sharpie
7 7/8” x 5 7/8”
sticky
Why Sharpies? Because Sharpies smell like ideas.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 24
26. List : Dot Voting | What it looks like [1]
I am an
idea
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 25
27. List : Dot Voting | What it looks like [2]
Vote again
Don’t include “no votes”
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 26
28. List : Dot Voting | What it looks like [3]
Top priority
Important
Consider
Low priority
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 27
29. List : Dot Voting | How to do it [1]
Use Dot Voting to identify top choices.
This method allows a group to narrow the options and to focus on
what’s important.
Give everyone 3 votes. This is important, because multiple votes
helps people make clearer decisions, without having to pick “just
one.”
Each person marks their vote by placing a dot on a sticky. Note that
you can use multiple votes on one sticky.
Have everyone vote at the same time. This reduces the political
overtones of “voting.” Folks will concentrate on their own votes
instead of watching how their colleagues are voting.
[continued]
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 28
30. List : Dot Voting | How to do it [2]
After the first vote, arrange the stickies according to the number of
votes. The higher-vote results show where the group should focus
the actions.
If you don’t get clear results, vote again on the top contenders.
Don’t include any stickies that received 0 votes.
To create stronger patterns, give people more votes. However, to
avoid diluting the results too much, limit the number of votes to no
more than 1/2 the total number of options. For example, if you have
10 items, limit the number of votes to 5.
Despite the simplicity of the process, dot voting is a clear and
powerful way to understand the priorities of a group.
Top items on the list have the support and buy-in needed to move
forward.
End result: a set of items that are prioritized based on shared
agreements.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 29
31. Stick ‘em when you need ‘em
Super
Sticky-sessions are not just a Ninja
workshop technique. Tip
Quick cluster = quick clarity
Quick freelisting gets issues out,
visible and open for discussion.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 30
32. Cluster : Loose Cluster | What it looks like
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 31
33. Cluster : Loose Cluster | How to do it
Use Loose Clustering to identify patterns in information.
Start with a set of stickies. Working silently but together, identify
notes that seem to “go together” and move them near each other.
Note that you can move each others’ stickies.
Tip: If you have different audiences (ie: departments, roles, etc.)
you can use color-coding to trace the stickies by audience. Use a
different sticky color for each type of audience.
Continue to work and group until clusters begin to emerge from the
set of items.
If a cluster gets more than 10 items in it, look for ways to break it
into smaller sets.
When complete, step back, look at the groupings, and discuss what
patterns have emerged.
End result: groups of like items that show patterns and themes.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 32
36. Clusters by topic
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 35
37. Tree : Top-Down Tree | What it looks like
?
Why is this happening?
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 36
38. Tree : Top-Down Tree | How to do it
Use the Top-Down tree to examine a topic thoroughly.
Start with a root question such as “how can we reduce product
support calls” or “what set of features does this product have?” Write
this on a sticky and place it on the wall.
Ask a probing question (ie: “why is this happening?” or “how do we
do that?”) Write down each answer on a sticky, and arrange in a
branching layout.
For each new sticky, ask the same probing question, digging deeper
and deeper into the issue. (Note: This is similar to the IDEO method
of asking “why” 5 times in a row…)
Keep doing this until you answer yes to this question:
“Do all these stickies, taken together, completely represent the
sticky above it?”
End result: A branched tree diagram of causes or components that
characterize a core question.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 37
39. Tree : Bottom-Up Tree | What it looks like
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 38
40. Tree : Bottom-Up Tree | How to do it
Use the Bottom-Up Tree to identify the fundamental nature of a
topic.
Start with a set of stickies. Working silently but together, identify
notes that seem to “go together” and move them near each other.
Note that you can move each others’ stickies. Also note that this
step is the same as a loose clustering exercise.
Re-arrange the clusters into columns. If a column gets more than 10
items in it, look for ways to break it into smaller sets.
When all the stickies are in columns, discuss the groups and write
labels for the columns. Use a different color or size of sticky for the
labels.
Some labeled columns may “go together.” Move these next to each
other and add header labels. Use a different color or size of sticky
for the labels.
End result: a map of related items, and the higher-level categories that
define them.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 39
41. Three levels in bottom-up map
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 40
42. A Forest of Task Trees
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 41
43. Map : Information Map | What it looks like
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 42
44. Map : Information Map | How to do it
Use the Information Map to understand complex relationships.
Start with a set of stickies. Working together, move items that are
connected to each other near each other.
When you have a rough cut of grouping, start to draw lines to show
connections. (This works great on a whiteboard.) If an input or impact
is one-way, draw an arrow to show the direction.
When complete, look at the overall picture to identify key nodes. Look
for central things (these have lots of lines in and out of them) and
edge things (these only have a few lines or only incoming arrows, no
outgoing.)
You’ll usually need to re-arrange and re-draw the map to clean it up.
But stickies move easily, so it’s worth it to get a clearer picture of the
connections.
Documentation can be done with photos of the sticky-wall or redraw
in a flowcharting application like OminGraffle or Visio.
End result: a map that shows the relationship between items.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 43
45. Map : Process Map | How to do it
Use the Information Map to understand complex relationships.
The process map is a flavor of the information map. The difference
is that you are showing ordering of something…time, steps,
dependencies.
Orient the map based on the order of a flow. Move the stickies
around to hone in on the process. Ask questions to probe: “Does
this happen every time?” or “What needs to be in place before this
step can be done?”
Delve down to ferret out details, and add stickies with this new
information as you go along.
When complete, verbally walk through the process and make any
adjustments.
Documentation can be done with photos of the stickywall or a
flowcharting application like OminGraffle or Visio.
End result: a process map.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 44
47. Strategic Sticking Super
Ninja
Be aware of where you put the sticky stuff. Tip
Top for columns (ie: bottom-up maps)
Bottom for general clustering
Be consistent - Don’t put them all catawampus.
It’s a big time-waster!
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 46
49. Map : Action Map | What it looks like
Now Later 2008
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 48
50. Map : Action Map | How to do it [1]
Use the Action Map to define what’s needed to meet a goal, such as
defining a plan or assigning responsibility.
Start with an existing set of stickies and an organizing principal with a few
categories. The 2 main organizing principals are: When does this get done?
(time-oriented) and Who will do this? (people-oriented.)
Time-oriented: You can be as specific as day or month, or as general as
now, soon and later, or 1st step, 2nd step, 3rd step. Make header stickies
for each category.
People-oriented: Same as above, but with people. Again, specific to the
person, or general by team, department, office, division, etc. Don’t be
surprised if it’s a mix. Make header stickies for each group as they are
mentioned.
Place the category names across the wall, spaced out. Do a loose
clustering exercise and have people place stickies in the category they feel
is appropriate. Encourage people to create new group names for items not
yet represented.
[continued]
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 49
51. Map : Action Map | How to do it [2]
Use dots or corner-notes on stickies to collect the info that is not the
main way you are laying it out. ie: note people’s names on the time-
oriented map, and note timing on the people-oriented map.
When complete, verbally walk through the schedule or
responsibilities and make any adjustments. Also decide how the
team wants to share the information with others.
This method is especially powerful as the last step of any tree or
map exercise.
End result: a visual outline of timing and/or responsibilities.
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 50
52. 8 great techniques
Name Type Use it to…
Freelisting List Collect information about a topic
Swap-Sort List Order items by priority
Loose Cluster Cluster Identify patterns in the
information
Dot Voting Tip Decide what to focus on
Top-Down Tree Tree Examine a topic thoroughly
Bottom-Up Tree Tree Identify the fundamental
nature of a topic
Information Map Map Understand complex
relationships
Action Plan Map Define steps to meet a goal
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 51
54. lets get hands on…
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 53
55. A challenge for us…
How can we
engage our
organizations
in adopting UX
practices?
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 54
56. 1. Freelisting
Idea 3 Idea 6
How can we idea 1
engage the
organization Idea 4
in adopting UX Idea 2
practices? Idea 7
Idea 5
Independently down your ideas. Don’t talk, just write.
Write each idea on a sticky. Make as many as you
can.
When you’re done, put the stickies in the middle of the
table, spread out so that they are randomly distributed.
2 minutes
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 55
57. 2. Clustering
How can we
engage the idea 1
Idea 5
organization
Idea 3
in adopting UX
practices? Idea 4 Idea 6
Idea 2
Idea 7
Group the stickies together, like with like.
You can discuss groupings, but keep conversation
to a minimum. Focus on keeping things moving.
When time is up, take a look at the groups and see
what you’ve got.
5 minutes
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 56
58. 3. Labeling
SuperGroup SuperGroup
How can we I II
engage the
Group Group Group
organization 1 2 3
in adopting UX
practices? Idea 5 Idea 6
idea 1
Idea 4 Idea 2
Idea 7
Idea 3
As a team, name the groups.
Write the name on a different color of sticky and put it at
the top of the group.
If you get to groups of groups, use the larger stickies.
Take a look at what you’ve got. What about the patterns
is surprising? 3 minutes
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 57
60. Further Reading and Credits
Good Books
Flickr Images
http://www.flickr.com/photos/superamit/1043379069/
“To Do” artwork by: illegalart.org
http://www.flickr.com/photos/tiagopinhal/387756816/
http://www.flickr.com/photos/48889080879@N01/96243768/
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 59
61. Final
Ninja
walk softly… Secret
and carry a big
sticky!
August 2007 | Kate Rutter <kate@adaptivepath.com>
ADAPTIVE PATH | UX WEEK 2007 | 13 August 2007 | 60