
Organization / Workplace
MURALLocation
Greater New York City Area United StatesOccupation
Head of Customer SuccessIndustry
Technology / Software / Internet
About
Designing for User Experience, Commercial Ethnography, Navigation, Information Architecture, Strategy, Innovation Specialties: Author of Designing Web Navigation (O'Reilly 2007) http://www.amazon.com/Designing-Web-Navigation-Optimizing-Experience/dp/0596528108