Linen control(1)
•Download as PPT, PDF•
11 likes•36,101 views
Linen control involves four phases: routine checking of linen appearance and hygiene, quantity control of daily linen flow, periodic stocktaking, and documentation. Key aspects include inspecting fresh and soiled linen for quality; maintaining records of linen distribution, collection, and inventory; and analyzing discrepancies to minimize linen loss. Proper linen control ensures high standards and efficient linen management.
Report
Share
Report
Share
Recommended
Inventory of linen
This document discusses inventory controls for various items managed by the executive housekeeper, including linens, uniforms, guest loan items, machines/equipment, cleaning supplies, guest room supplies, and printed materials. It emphasizes the importance of determining par levels for each item based on factors like usage rates and occupancy. Effective inventory control involves regular physical inventories, strict issuing procedures, and maintaining accurate records to monitor inventory levels and avoid shortages. The laundry cycle is also a key consideration for determining linen par levels.
HOUSEKEEPING OPERATION: CLEANING GUESTROOMS
GUESTROOM CLEANING ACTIVITIES, TYPES OF SOIL, STANDARDS OF CLEANING, PRIORITY FOR CLEANING ROOMS, PROCEDURES OF BED MAKING, SECOND SERVICE AND TURNDOWN SERVICE.
Front Office Accounting
A front office accounting system monitors and records financial transactions throughout a guest's stay at a hotel. It includes tasks like creating guest accounts during the reservation process or at check-in, tracking charges and payments during occupancy, and settling accounts at check-out. Effective accounting requires maintaining accurate guest folios, recording vouchers from various departments, and summarizing transactions in ledgers.
Linen room operations lec 1
A lecture on the linen room and linen room operations. This include the duties of linen room staff and the linen control.
Introduction of-rooms-division-front-office-and-housekeeping-department ppt
The document discusses the various divisions and departments within a hotel. It notes that there are revenue-generating departments like front office, food and beverage, and room service. There are also support departments like housekeeping, accounting, and engineering that do not directly generate revenue but support the hotel's operations. The largest department is typically housekeeping, which is responsible for cleaning guest rooms, public areas, and maintaining the entire hotel facility. The front office is considered the "hub" of the hotel and interacts most with guests through check-in/check-out and providing information.
Housekeeping department
The document summarizes the roles and responsibilities of various positions within a hotel housekeeping department. It describes positions such as room attendants, who clean and prepare guest rooms; laundry attendants, who handle linen and laundry services; public area attendants, who clean public spaces; and housekeeping supervisors, who oversee housekeeping associates and ensure cleanliness standards are met. It provides details on the core tasks involved in each role.
Front office accounting
Front office accounting involves creating and maintaining guest and non-guest accounts, tracking financial transactions, monitoring credit limits, and providing management reports. It uses various types of accounts and vouchers to record transactions between guests, non-guests, and the hotel. Key functions include maintaining folios for individual and group accounts, as well as ledgers organized by guest and city accounts to collect the folios. Cash banks are also used to provide cash for transactions during shifts.
Housekeeping importance and function
This document discusses the functions and importance of housekeeping in hotels. It defines housekeeping as managing the duties of running a household, including cleaning, cooking, and maintenance. The key functions of hotel housekeeping are cleaning rooms and public areas, bed making, linen management, laundry services, key control, safety and security, interior decoration, and room maintenance. Maintaining cleanliness, comfort, and communication between departments are important for guest satisfaction and the hotel's revenue.
Recommended
Inventory of linen
This document discusses inventory controls for various items managed by the executive housekeeper, including linens, uniforms, guest loan items, machines/equipment, cleaning supplies, guest room supplies, and printed materials. It emphasizes the importance of determining par levels for each item based on factors like usage rates and occupancy. Effective inventory control involves regular physical inventories, strict issuing procedures, and maintaining accurate records to monitor inventory levels and avoid shortages. The laundry cycle is also a key consideration for determining linen par levels.
HOUSEKEEPING OPERATION: CLEANING GUESTROOMS
GUESTROOM CLEANING ACTIVITIES, TYPES OF SOIL, STANDARDS OF CLEANING, PRIORITY FOR CLEANING ROOMS, PROCEDURES OF BED MAKING, SECOND SERVICE AND TURNDOWN SERVICE.
Front Office Accounting
A front office accounting system monitors and records financial transactions throughout a guest's stay at a hotel. It includes tasks like creating guest accounts during the reservation process or at check-in, tracking charges and payments during occupancy, and settling accounts at check-out. Effective accounting requires maintaining accurate guest folios, recording vouchers from various departments, and summarizing transactions in ledgers.
Linen room operations lec 1
A lecture on the linen room and linen room operations. This include the duties of linen room staff and the linen control.
Introduction of-rooms-division-front-office-and-housekeeping-department ppt
The document discusses the various divisions and departments within a hotel. It notes that there are revenue-generating departments like front office, food and beverage, and room service. There are also support departments like housekeeping, accounting, and engineering that do not directly generate revenue but support the hotel's operations. The largest department is typically housekeeping, which is responsible for cleaning guest rooms, public areas, and maintaining the entire hotel facility. The front office is considered the "hub" of the hotel and interacts most with guests through check-in/check-out and providing information.
Housekeeping department
The document summarizes the roles and responsibilities of various positions within a hotel housekeeping department. It describes positions such as room attendants, who clean and prepare guest rooms; laundry attendants, who handle linen and laundry services; public area attendants, who clean public spaces; and housekeeping supervisors, who oversee housekeeping associates and ensure cleanliness standards are met. It provides details on the core tasks involved in each role.
Front office accounting
Front office accounting involves creating and maintaining guest and non-guest accounts, tracking financial transactions, monitoring credit limits, and providing management reports. It uses various types of accounts and vouchers to record transactions between guests, non-guests, and the hotel. Key functions include maintaining folios for individual and group accounts, as well as ledgers organized by guest and city accounts to collect the folios. Cash banks are also used to provide cash for transactions during shifts.
Housekeeping importance and function
This document discusses the functions and importance of housekeeping in hotels. It defines housekeeping as managing the duties of running a household, including cleaning, cooking, and maintenance. The key functions of hotel housekeeping are cleaning rooms and public areas, bed making, linen management, laundry services, key control, safety and security, interior decoration, and room maintenance. Maintaining cleanliness, comfort, and communication between departments are important for guest satisfaction and the hotel's revenue.
Front Office
The document discusses the role and responsibilities of front office staff in hotels. It outlines that front office staff are the first point of contact for guests and responsible for tasks like receiving reservations, checking guests in and out, providing tourist information, handling payments, and addressing any guest requests or issues. It emphasizes that front office staff require strong communication, customer service, and problem-solving skills to ensure positive experiences for guests during their stay.
Laundry in housekeeping
This document discusses planning and setting up an on-premise laundry (OPL) in a home science college. It covers selecting an appropriate location and equipment for the laundry, including washing machines, dryers, and pressing equipment. It also discusses the laundry process from collecting soiled linens to finishing cleaned items. Chemicals used include soaps, bleaches, fabric softeners. Dry cleaning is also summarized as an alternative cleaning method for delicate fabrics.
Module 3 lessons 1 & 2 linens and uniforms
This document discusses managing inventories as an important responsibility of the executive housekeeper. It specifically focuses on linens, which are a major recycled inventory item. The document provides details on the staff, location, layout, requirements and planning of the linen room. It also describes the various types of linens used in hotels, such as bathroom, bedroom and restaurant linens. Selection criteria for different linen items are outlined.
Linen uniform tailor room
Our Vision !!
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Services Provided to Guests by Front Office in large, luxury hotels
Services Provided to Guests by Front Office in large, luxury hotelsInstitute of Hotel Management, Hajipur, Patna, Bihar.
This document discusses various guest services provided at the front desk of a hotel. It covers handling of guest mail, messages, keys, guest paging, issuing safety deposit lockers, and procedures for guest room changes. It also addresses handling left luggage, wake-up calls, and resolving guest complaints. The importance of delivering these services professionally and resolving any guest issues is emphasized.LAUNDRY OPERATIONS IN HOUSE KEEPING
The document discusses laundry facilities and linen rooms in hotels. It provides information on laundry operations, the advantages and disadvantages of an on-site laundry facility, linen room organization and activities, layout, storage and exchange processes. It also outlines the linen and uniform requirements for staff and duties of the linen room supervisor, attendant, and tailor/upholsterer.
cleaning Equipment of housekeeping
This document discusses various types of cleaning equipment used in hotels. It classifies cleaning equipment as either manual or mechanical. Manual equipment includes brushes, brooms, mops, cloths, and containers. Mechanical equipment includes vacuum cleaners, floor maintenance machines like scrubbers and polishers, carpet cleaning machines, high pressure washers, and scarifying machines. The document provides detailed descriptions and pictures of different cleaning tools, their uses, and maintenance.
Functions of houskeeping department
The housekeeping department has four main functions: cleaning and maintenance of guest rooms, public areas, offices and other spaces; training personnel; requisition and control of necessary supplies; and record keeping/paperwork like schedules and reports. It is responsible for cleaning, laundry, linen management, key control, safety/security, interior decoration, and room maintenance. As the largest department, it requires extensive training of mostly unskilled workers who have direct guest contact. Maintaining high cleanliness standards through proper procedures and schedules is key.
Co-ordination between Front office and other departments in the hotel
Co-ordination between Front office and other departments in the hotel Institute of Hotel Management, Hajipur, Patna, Bihar.
This document discusses the importance of communication and coordination between different departments in a hotel. It provides examples of how the front office coordinates with key departments like housekeeping, food and beverage, sales and marketing, security, engineering, and accounting. Effective coordination is needed to ensure guest satisfaction, increase sales, improve employee morale and avoid issues like service breakdowns. The front office plays a central role in communicating guest information and needs to other departments to facilitate their work.HOUSEKEEPING OPERATION: LINEN AND LAUNDRY
INTRODUCTION TO LAUNDRY OPERATION, STAFF IN LINEN ROOM, ACTIVITIES IN LINEN ROOM, CONSIDERATION IN PLANNING LINEN ROOM, PAR STOCK IN LINEN ROOM AND TYPES OF LAUNDRY.
Guest services
The document provides details about various guest services provided by hotel front offices such as handling guest mail, messages, room keys, safe deposit lockers, room changes, left luggage, wake-up calls, and guest complaints. It describes the standard procedures followed for each service, including logging mail, sorting messages for current vs past guests, checking keys in and out, filling out forms for room moves, and tactfully handling complaints. The goal is to address guests' basic needs and requests during their stay.
Module 3 lessons 4 to 6 par stock,inventory control and stock-taking
The document discusses inventory management and control in the hotel industry. It covers determining par stock levels, which is the minimum amount of supplies needed to support daily operations. Par levels are calculated differently for recycled items like linens and non-recycled items. The document also discusses procedures for taking physical inventories, issuing supplies to different departments, and factors to consider when setting minimum and maximum inventory levels. Effective inventory control is important for ensuring adequate supply levels and identifying potential losses or theft.
Night Audit in Front Office
Night Audit in Front Office
Introduction
Functions of Night Audit
Duties of Night Auditor
Audit Posting Formula
Bucket Check
Night Audit Process
Night Audit Reports
Rate Variance Report
Revenue Report
Occupancy Report
Commission Report
High Balance Report
Operating Modes
Important Terminologies
Linen and Laundy Knowledge: www.chefqtrainer.blogspot.com
This document provides information about the key functions and processes of a hotel linen room. It discusses the layout and purpose of the linen room, including the collection, sorting, packaging, and distribution of clean and soiled linen. It describes the various types of linen used in hotels and the linen cycle of collection, washing, drying, inspection, storage and distribution. The document also mentions uniforms, laundry chemicals, and record keeping processes in the linen room.
Cleaning procedure-and-frequency-schedule
Our Vision !!
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Check in procedures
The document outlines hotel check-in procedures. It discusses registration requirements, including collecting guest information and identification. It also covers different check-in procedures for various guest types like foreigners, VIPs, groups, and walk-ins. Room assignments are based on status codes that indicate availability. Procedures are more streamlined for VIPs, who may receive amenities and a personal attendant, while groups are handled by registering with a group leader.
Guest cycle in a hotel
hotel guest cycle. the four stages and the important tasks performed by front office at various stages.
Presentation on the_entire_laundry (1)
The document discusses various types of commercial and on-premises laundries. It describes the key steps in planning an on-premises laundry including determining location, size, equipment needs, and layout. The document then outlines the laundry process from collecting soiled linen to finishing including washing, drying, ironing and folding. It also discusses dry cleaning processes and stain removal techniques.
Housekeeping
The document provides definitions and explanations of various housekeeping terms. It differentiates between checklist and work card, maid's report and housekeeper's report. It also defines terms related to areas of housekeeping including front of house, back of house, and private/room cleaning. Safe keeping times for lost items are outlined. Pesticides for different types of pests are named.
HOUSEKEEPING OPERATION: HOUSEKEEPING INVENTORIES
TYPES OF HOUSEKEEPING INVENTORIES, TYPES OF CLEANING EQUIPMENT, FACTORS TO CONSIDER IN EQUIPMENT SELECTION, TYPES OF CLEANING AGENTS, TYPES OF GUEST SUPPLIES, TYPES OF GUESTROOM LINEN AND COMPONENTS OF BED.
Linen room operation
This document discusses different types of linens used in hotels. It describes linens used for food and beverage areas like tablecloths and napkins as well as housekeeping linens such as bed sheets, towels, and curtains. It also outlines the functions of the linen room, including collecting, sorting, and distributing clean and soiled linens. Proper storage, inventory control, and par stock levels are discussed to efficiently manage hotel linens.
Linen & laundry service
This document discusses linen and laundry services in hospitals. It provides information on the importance of linen, types of linen used, laundry workflow, objectives of laundry services, types of laundry systems, activities involved, facilities and equipment required. It outlines staffing patterns, linen requirements, policies and procedures for effective linen and laundry management in hospitals. The key points are that linen services aim to provide clean linen for patient comfort and safety while preventing infections, different areas have specific linen needs, and setting up proper facilities, equipment, staffing and processes is important for meeting linen demands.
More Related Content
What's hot
Front Office
The document discusses the role and responsibilities of front office staff in hotels. It outlines that front office staff are the first point of contact for guests and responsible for tasks like receiving reservations, checking guests in and out, providing tourist information, handling payments, and addressing any guest requests or issues. It emphasizes that front office staff require strong communication, customer service, and problem-solving skills to ensure positive experiences for guests during their stay.
Laundry in housekeeping
This document discusses planning and setting up an on-premise laundry (OPL) in a home science college. It covers selecting an appropriate location and equipment for the laundry, including washing machines, dryers, and pressing equipment. It also discusses the laundry process from collecting soiled linens to finishing cleaned items. Chemicals used include soaps, bleaches, fabric softeners. Dry cleaning is also summarized as an alternative cleaning method for delicate fabrics.
Module 3 lessons 1 & 2 linens and uniforms
This document discusses managing inventories as an important responsibility of the executive housekeeper. It specifically focuses on linens, which are a major recycled inventory item. The document provides details on the staff, location, layout, requirements and planning of the linen room. It also describes the various types of linens used in hotels, such as bathroom, bedroom and restaurant linens. Selection criteria for different linen items are outlined.
Linen uniform tailor room
Our Vision !!
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Services Provided to Guests by Front Office in large, luxury hotels
Services Provided to Guests by Front Office in large, luxury hotelsInstitute of Hotel Management, Hajipur, Patna, Bihar.
This document discusses various guest services provided at the front desk of a hotel. It covers handling of guest mail, messages, keys, guest paging, issuing safety deposit lockers, and procedures for guest room changes. It also addresses handling left luggage, wake-up calls, and resolving guest complaints. The importance of delivering these services professionally and resolving any guest issues is emphasized.LAUNDRY OPERATIONS IN HOUSE KEEPING
The document discusses laundry facilities and linen rooms in hotels. It provides information on laundry operations, the advantages and disadvantages of an on-site laundry facility, linen room organization and activities, layout, storage and exchange processes. It also outlines the linen and uniform requirements for staff and duties of the linen room supervisor, attendant, and tailor/upholsterer.
cleaning Equipment of housekeeping
This document discusses various types of cleaning equipment used in hotels. It classifies cleaning equipment as either manual or mechanical. Manual equipment includes brushes, brooms, mops, cloths, and containers. Mechanical equipment includes vacuum cleaners, floor maintenance machines like scrubbers and polishers, carpet cleaning machines, high pressure washers, and scarifying machines. The document provides detailed descriptions and pictures of different cleaning tools, their uses, and maintenance.
Functions of houskeeping department
The housekeeping department has four main functions: cleaning and maintenance of guest rooms, public areas, offices and other spaces; training personnel; requisition and control of necessary supplies; and record keeping/paperwork like schedules and reports. It is responsible for cleaning, laundry, linen management, key control, safety/security, interior decoration, and room maintenance. As the largest department, it requires extensive training of mostly unskilled workers who have direct guest contact. Maintaining high cleanliness standards through proper procedures and schedules is key.
Co-ordination between Front office and other departments in the hotel
Co-ordination between Front office and other departments in the hotel Institute of Hotel Management, Hajipur, Patna, Bihar.
This document discusses the importance of communication and coordination between different departments in a hotel. It provides examples of how the front office coordinates with key departments like housekeeping, food and beverage, sales and marketing, security, engineering, and accounting. Effective coordination is needed to ensure guest satisfaction, increase sales, improve employee morale and avoid issues like service breakdowns. The front office plays a central role in communicating guest information and needs to other departments to facilitate their work.HOUSEKEEPING OPERATION: LINEN AND LAUNDRY
INTRODUCTION TO LAUNDRY OPERATION, STAFF IN LINEN ROOM, ACTIVITIES IN LINEN ROOM, CONSIDERATION IN PLANNING LINEN ROOM, PAR STOCK IN LINEN ROOM AND TYPES OF LAUNDRY.
Guest services
The document provides details about various guest services provided by hotel front offices such as handling guest mail, messages, room keys, safe deposit lockers, room changes, left luggage, wake-up calls, and guest complaints. It describes the standard procedures followed for each service, including logging mail, sorting messages for current vs past guests, checking keys in and out, filling out forms for room moves, and tactfully handling complaints. The goal is to address guests' basic needs and requests during their stay.
Module 3 lessons 4 to 6 par stock,inventory control and stock-taking
The document discusses inventory management and control in the hotel industry. It covers determining par stock levels, which is the minimum amount of supplies needed to support daily operations. Par levels are calculated differently for recycled items like linens and non-recycled items. The document also discusses procedures for taking physical inventories, issuing supplies to different departments, and factors to consider when setting minimum and maximum inventory levels. Effective inventory control is important for ensuring adequate supply levels and identifying potential losses or theft.
Night Audit in Front Office
Night Audit in Front Office
Introduction
Functions of Night Audit
Duties of Night Auditor
Audit Posting Formula
Bucket Check
Night Audit Process
Night Audit Reports
Rate Variance Report
Revenue Report
Occupancy Report
Commission Report
High Balance Report
Operating Modes
Important Terminologies
Linen and Laundy Knowledge: www.chefqtrainer.blogspot.com
This document provides information about the key functions and processes of a hotel linen room. It discusses the layout and purpose of the linen room, including the collection, sorting, packaging, and distribution of clean and soiled linen. It describes the various types of linen used in hotels and the linen cycle of collection, washing, drying, inspection, storage and distribution. The document also mentions uniforms, laundry chemicals, and record keeping processes in the linen room.
Cleaning procedure-and-frequency-schedule
Our Vision !!
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Check in procedures
The document outlines hotel check-in procedures. It discusses registration requirements, including collecting guest information and identification. It also covers different check-in procedures for various guest types like foreigners, VIPs, groups, and walk-ins. Room assignments are based on status codes that indicate availability. Procedures are more streamlined for VIPs, who may receive amenities and a personal attendant, while groups are handled by registering with a group leader.
Guest cycle in a hotel
hotel guest cycle. the four stages and the important tasks performed by front office at various stages.
Presentation on the_entire_laundry (1)
The document discusses various types of commercial and on-premises laundries. It describes the key steps in planning an on-premises laundry including determining location, size, equipment needs, and layout. The document then outlines the laundry process from collecting soiled linen to finishing including washing, drying, ironing and folding. It also discusses dry cleaning processes and stain removal techniques.
Housekeeping
The document provides definitions and explanations of various housekeeping terms. It differentiates between checklist and work card, maid's report and housekeeper's report. It also defines terms related to areas of housekeeping including front of house, back of house, and private/room cleaning. Safe keeping times for lost items are outlined. Pesticides for different types of pests are named.
HOUSEKEEPING OPERATION: HOUSEKEEPING INVENTORIES
TYPES OF HOUSEKEEPING INVENTORIES, TYPES OF CLEANING EQUIPMENT, FACTORS TO CONSIDER IN EQUIPMENT SELECTION, TYPES OF CLEANING AGENTS, TYPES OF GUEST SUPPLIES, TYPES OF GUESTROOM LINEN AND COMPONENTS OF BED.
What's hot (20)
Services Provided to Guests by Front Office in large, luxury hotels
Services Provided to Guests by Front Office in large, luxury hotels
Co-ordination between Front office and other departments in the hotel
Co-ordination between Front office and other departments in the hotel
Module 3 lessons 4 to 6 par stock,inventory control and stock-taking
Module 3 lessons 4 to 6 par stock,inventory control and stock-taking
Linen and Laundy Knowledge: www.chefqtrainer.blogspot.com
Linen and Laundy Knowledge: www.chefqtrainer.blogspot.com
Viewers also liked
Linen room operation
This document discusses different types of linens used in hotels. It describes linens used for food and beverage areas like tablecloths and napkins as well as housekeeping linens such as bed sheets, towels, and curtains. It also outlines the functions of the linen room, including collecting, sorting, and distributing clean and soiled linens. Proper storage, inventory control, and par stock levels are discussed to efficiently manage hotel linens.
Linen & laundry service
This document discusses linen and laundry services in hospitals. It provides information on the importance of linen, types of linen used, laundry workflow, objectives of laundry services, types of laundry systems, activities involved, facilities and equipment required. It outlines staffing patterns, linen requirements, policies and procedures for effective linen and laundry management in hospitals. The key points are that linen services aim to provide clean linen for patient comfort and safety while preventing infections, different areas have specific linen needs, and setting up proper facilities, equipment, staffing and processes is important for meeting linen demands.
HOUSE KEEPING LINEN CLEANING & EXCHANGE PROCEDURE
This document discusses the layout and organization of various rooms within a hotel housekeeping department. It describes key rooms like the housekeeper's office, desk control room, linen room, uniform room, tailor's room, lost and found section, and flower room. It provides explanations for the purpose of each room and ideal configurations. The document also includes diagrams showing sample layouts for a linen room and laundry room.
Laundry Presentation
The document provides information about the laundry services at the Hyatt Regency Mumbai hotel. It details the laundry's vision to provide clean linens and uniforms to high standards, its mission to achieve this through a dedicated staff using modern equipment, and lists facts about the laundry's location, equipment, staffing, and daily processing of over 3000kg of laundry. It outlines the laundry's role in providing clean linens to housekeeping and the restaurant as well as uniforms and guest laundry services.
Laundry
This document discusses the laundry process for hotels and other establishments. It begins by explaining the importance of having clean linen available continuously. It then discusses the advantages and disadvantages of having an on-site laundry versus outsourcing laundry. The main body of the document details the various steps in the laundry process, including collection, sorting, weighing, washing, rinsing, hydro-extraction, and unloading. It provides details on how each step is performed and factors to consider like water temperature, detergent amounts, and machine settings.
Layout of housekeeping dept. with explanation
This document outlines the layout and organization of various housekeeping departments, including linen rooms, laundry rooms, uniform rooms, and linen and uniform rooms. It describes the purpose and functions of rooms like the housekeeper's office, desk control room, linen store, tailor shop, lost and found, and flower room. Diagrams show examples of layouts for these rooms. The document also provides information on linen room practices and procedures and outlines the laundry operation process.
Story Board Laundry Project
Training Project completed in June of 2001; completion of this project qualified me for certification as a Black Belt.
Linen
This document discusses different types of fabrics used in hotels, including natural fabrics like linen, cotton, silk, and wool as well as man-made eco-friendly fabrics like bamboo and lyocell. It describes the characteristics of linen and how it is used in hotels for items like bedding, throws, and cushions. The document also discusses fabric construction methods like weaving and finishing processes like dyeing and sewing that are used to prepare fabrics for their end use.
Laundry an housekeeper perspective
This document provides information about laundry, including:
- Laundry involves both art and science through skills, techniques, water, chemicals and machines.
- There are five types of laundries - institutional, commercial, rental, retail, and laundromats.
- Key elements of the laundry process are mechanical action, water, chemicals, temperature, and time.
- Main equipment includes washers, dryers, ironing machines. Chemicals include detergents, bleaches, spot removers. The process involves washing, drying, pressing/ironing.
Housekeeping department of hotel
The document outlines the major responsibilities and organization of a hotel housekeeping department. It discusses cleaning responsibilities in different types of hotels and exceptions. It also describes the management functions of an executive housekeeper including planning, organizing, coordinating, directing, and evaluating the department. An organization chart is presented showing the structure of a housekeeping department from executive housekeeper down to individual roles.
Management of Inventory and Equipment
This document discusses the classification, purchasing, control, and inventory of housekeeping materials. It begins by outlining chapter objectives, including classifying housekeeping items, explaining the difference between fixed and operating assets/capital expenditure and operating budgets. It then provides details on the purchasing process, including obtaining specifications and quotes. The document also discusses budgeting, including pre-opening, capital expenditure, and operating budgets. It explains the functions of receiving, storing, and issuing inventory, and why regular physical inventories are important to account for costs.
Contract cleaning
This document discusses housekeeping contracts and considerations for hotels. It outlines types of contracts including long-term, short-term, hiring, leasing, and consultancy services. When making contracts, hotels should put out tenders, check contractor credentials and licenses, specify cleaning standards, and ensure insurance. Contracts can save on labor costs but result in loss of quality control and proprietary staff interests. Proper contract specifications around cleaning schedules, areas, equipment, materials and insurance are important.
Linen & laundry service
The Linen and Laundry Section is responsible for processing all laundry service requests, including guest laundry, employee uniforms, and linen for banquets. It offers both in-house and contract laundry services. The section employs personnel to perform various laundry tasks like picking up and delivering guest laundry, sorting and labeling items, washing and drying, ironing, steam pressing, dry cleaning, recording and storing linen, and mending clothes.
Hotel housekeeping
This document outlines the role and importance of housekeeping in the hotel industry. It discusses how housekeeping ensures guest comfort, cleanliness, privacy, safety and security. It also provides amenities like fresh linens and maintaining room décor. Housekeeping is critical to guest satisfaction and the success of the hotel. It aims to provide a clean, comfortable and safe environment for guests to feel at home away from home. The role of housekeeping is integral to maximizing room sales and profits for the hotel.
Housekeeping Role and Cleaning Equipment
The document discusses what guests want from hotels including clean appearance, convenient location, reasonable rates, good service, and reputation. It defines housekeeping as providing a clean, comfortable, safe, and aesthetically appealing environment. It also outlines the responsibilities of housekeeping staff and important supplies that should be provided to guests.
Housekeeping ppt
This document discusses housekeeping and its importance in the workplace. It defines housekeeping as keeping unnecessary items cleared away and necessary items in their proper places. Good housekeeping is important as it promotes quality, safety, productivity and a clean environment. It helps by providing a place for everything, eliminating searching time, and improving discipline and productivity through organization. Good housekeeping reduces accidents and fires, optimizes space usage, keeps inventory low, controls property damage, and guarantees a good workplace appearance. It is the foundation of a safe workplace by removing hazards and improving visibility of hazards. The document outlines signs of poor housekeeping and methods to improve housekeeping through cleaning, proper storage, waste management, and establishing housekeeping programs and policies.
Hotel Linen Management Made Easy: Streamline
Streamline is a revolution in hotel linen management. It replaces the existing ‘Delayed Exchange Method’ of replenishing hotel linen with a system that is so much easier for hotels.
Wash cycle
This document discusses how to manage an on-premise laundry (OPL) within a hotel. It outlines responsibilities of the laundry manager, how to plan the OPL including space, equipment and size needs. It describes the process of laundering linens including fabric types, the laundry cycle steps, chemicals used, and preventative maintenance. Staff training and considerations for a valet service are also discussed.
Uniform room
The document discusses uniforms provided by establishments. It outlines factors to consider when selecting and designing uniforms such as employee profile, appearance, comfort, budget, and climate. It describes procedures for issuing uniforms to new and regular employees and storing uniforms. Providing staff uniforms has advantages like a well-groomed appearance, easy identification of staff, differentiation from guests, comfort, and team spirit.
House keeping laundry process sak
The document discusses the laundry process. It describes the various stages of laundering including collection, sorting, washing, rinsing, drying, folding, and storage. The key stages are collection of soiled linen, sorting by color and fabric type, washing using water and detergent, rinsing to remove detergent residue, drying using tumble dryers, folding neatly, and storing cleaned linen for future use. Proper handling and processing of linen is important to ensure an adequate supply of clean linen for hotel or hospital operations.
Viewers also liked (20)
Similar to Linen control(1)
Inventory control
This document discusses inventory control and management. It covers objectives of inventory control like matching physical inventory to records and ascertaining stock value. It describes perpetual and physical inventory systems and their comparison. Methods of pricing, receiving, storing, and controlling stock are outlined. The roles of purchase control, stock records, and the storekeeper are also summarized.
System of linen uniform operation
The document outlines the procedures and systems for linen and uniform operations at a hotel. It discusses establishing stock levels, purchasing processes, receiving methods, distribution, inventories, discards, conversions, and various control records. Procedures are provided for linen receiving, checking, sorting, stacking, and exchanges. Uniform specifications, replacements, and distribution under locker and no locker systems are also described.
Issuing control
This document discusses various forms and procedures used for requisitioning, transferring, and pricing goods within a food and beverage department. It describes requisition forms that are used to request goods from storage and are prepared in triplicate. It also discusses transfer notes that are used when goods are requested from one department to another not in storage. Procedures for recording damaged or broken goods are also outlined. Finally, it details different methods for pricing issued goods, including actual purchase price for perishables and various average pricing methods for non-perishables.
Issuing
This document discusses various forms and procedures used for requisitioning, transferring, and pricing goods within a food and beverage department. It describes requisition forms that are used to request goods from storage and are prepared in triplicate. It also discusses transfer notes that are used when goods are requested from one department to another not in storage. Procedures for recording damaged or broken goods are also outlined. Finally, it explains different methods for pricing issued goods, including actual purchase price for perishables and various average pricing methods for non-perishables.
Inventory control ppt
The document discusses inventory control in hospitals. It defines inventory control and describes the objectives as maintaining the optimal level of supplies to efficiently order and store just the right amount needed for patients while tracking costs. It outlines different types of inventory including official and unofficial inventories. It also describes concepts like reorder levels, safety stocks, lead times, and costs of ordering, carrying, and shortages. Methods of selective inventory control are provided like ABC analysis.
HOUSEKEEPING AND LAUNDRY IN HOTELS
The document discusses hotel laundry and housekeeping operations. It provides details on laundry categories, services, equipment, agents, and staffing requirements. Specifically, it notes that on-premises laundries have shorter turnaround times but higher costs, while off-premises laundries save on space and equipment but have lower quality control. The laundry process involves collection, sorting, washing, drying, finishing, and distribution. Housekeeping manages guest rooms, public areas, and linen and uniforms. Departments are required to maintain cleanliness and order throughout the property.
SOPs-and-Functions-of-Linen-and-Laundry-Dept.pptx
This document outlines the standard operating procedures and functions of the linen and laundry department of a large multi-specialty hospital. It discusses how the laundry service is responsible for providing an adequate and clean supply of linen to all users on a daily basis. The objectives of the department are to provide clean linen free of dirt and stains, monitor controls to prevent spoilage and increase the life of linen, and maintain efficiency. The key functions are collecting soiled linen, sorting, inspecting and repairing, distributing clean linen, and maintaining records. Detailed standard operating procedures are provided for receiving soiled linen, sorting, stain removal, washing, drying, repairing, folding, distribution and storage.
Linen_Room_Operations_Lec_1.pptx
The document discusses the operations of a hotel linen room, including the types of linen rooms, tasks of linen room staff, operations like exchanging linen and inspecting/dispatching linen. It also covers storage, stocktaking, repairs, layout considerations, and methods of linen control like clean for dirty exchanges and set amounts. The linen room is the base for housekeeping operations and responsible for distribution and collection of clean and soiled linen respectively.
RESORTinv
This document provides recommendations and best practices for linen management at resort properties. It discusses factors to consider when deciding between outsourcing laundry services or handling laundry in-house. It also covers recommendations for linen and towel inventory levels, conducting regular inventories, unit linen standards, and general laundry operations. The goal is to outline key items for decision-makers to consider to maintain high quality linen standards.
Retail Store Operation
Retail Operations refers to the daily functions of a retailing business. The activities provide a shopping experience for consumers to access and make purchases. These functions include the layout and design of stores (both online and physical locations), inventory management, order fulfillment, customer service, sales, accounting and returns.
ISSUANCE CONTROL
The document discusses policies and procedures for issuing stocks from the storeroom. It states that all goods should be issued based on a proper requisition form and follow the FIFO (first in, first out) method. Issuances require a signed requisition form from both the issuing and receiving parties. Determining proper stock levels considers factors like par levels, inventory, expected breakages/losses, and lead times. A requisition form is used to request items from stores and must be prepared by kitchen staff listing needed items and quantities.
Inventory control
Inventory control systems track physical stock levels and balances. Key objectives include meeting demand while controlling costs like storage, space, and product availability. Data collection also provides opportunities. Other goals are keeping inventory at sufficiently high levels for smooth operations while minimizing investment, ensuring continuous supply and meeting customer demand, and reducing costs. Types of inventories include periodic/physical and perpetual. Important terms are par stock, reorder point, and reorder quantity. Effective inventory management balances minimum and maximum stock levels, safety stock, lead times, and pricing methods like average, weighted average, LIFO, FIFO, and standard costs. ABC analysis categorizes items by usage volume and value to prioritize control efforts.
Inventory Management
Inventory management involves maintaining the optimal level of inventory to balance customer service and costs. There are different types of inventory including raw materials, work-in-process, and finished goods. The objectives of inventory control are to ensure adequate availability while minimizing costs and investments. Effective inventory management requires tracking systems, demand forecasting, and knowledge of costs to optimize inventory levels.
bogus
This document provides guidance on effective store and inventory management. It outlines key objectives and responsibilities of storekeepers including understanding inventory principles, record keeping, and maintaining stock levels. The document describes best practices for core warehouse activities such as stock receipt, storage, issuance and records. It also discusses inventory control systems and how to assess stock status. The goal is to provide timely customer service while minimizing costs and protecting inventory through proper care, storage, and security of the warehouse.
STORE MANAGEMENT TRAINING
This document provides guidance on effective store and inventory management. It outlines key objectives and responsibilities of storekeepers including understanding inventory principles, record keeping, and maintaining stock levels. The document describes best practices for core warehouse activities such as stock receipt, storage, issuance and record keeping. It also discusses inventory control systems and how to assess stock status. The goal is to provide timely customer service while minimizing costs and protecting inventory through proper care, storage, and security of the warehouse and stock.
Hk
This document discusses best practices for purchasing, inventorying, issuing, and maintaining an appropriate par stock level of linen in a hospitality establishment. Key points covered include buying from reputable suppliers, getting prices from multiple sources, ordering the largest quantity possible for discounts, testing samples before large orders, taking quarterly linen inventories, issuing extra linen to floors for daily use, maintaining linen exchange records, and ensuring adequate but not excessive par stock levels to avoid issues with operations, costs, and productivity.
Issuing control
A well-designed issuing system for food and beverages has objectives like limiting access to authorized staff, matching items removed to production needs, and assessing quantities and costs. Requisition forms are used to withdraw items from storage and provide information for cost calculations. Beverage issuing follows steps like bartenders listing emptied bottles, the manager verifying, and full bottles being replaced while empties are disposed of. Bottle marking identifies house bottles and aids in cost tracking and rotation.
Stock verification
Material Management- Stocks to be verified in the stores is important duty of the store manager. Some methods help them to keep a check & avoid any discrepancies.
HOUSEKEEPING OPERATION: ROLES AND FUNCTIONS OF HOUSEKEEPING PERSONNEL
This document outlines the roles and responsibilities of housekeeping personnel. It defines housekeeping as providing a clean, comfortable and safe environment for guests. It describes the various housekeeping positions like executive housekeeper, assistant housekeeper, floor supervisor, guestroom attendants, and their main duties. It also discusses housekeeping departments' daily activities like room cleaning and inspection schedules, as well as its interaction and coordination with other hotel departments.
Management in Food Service Establishments
Contains importance of book keeping, different types of accounts, cost control methods in food service establishments. Also about Profit loss statement, Balance Sheet and trial balance is discussed.
Similar to Linen control(1) (20)
HOUSEKEEPING OPERATION: ROLES AND FUNCTIONS OF HOUSEKEEPING PERSONNEL
HOUSEKEEPING OPERATION: ROLES AND FUNCTIONS OF HOUSEKEEPING PERSONNEL
Recently uploaded
Aggression - Applied Social Psychology - Psychology SuperNotes
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Strategies to rekindle the fire inside you and stay motivated.pdf
Strategies to rekindle the fire inside you and stay motivated.pdfMillion-$-Knowledge {Million Dollar Knowledge}
As we navigate through the ebbs and flows of life, it is natural to experience moments of low motivation and dwindling passion for our goals.
However, it is important to remember that this is a common hurdle that can be overcome with the right strategies in place.
In this guide, we will explore ways to rekindle the fire within you and stay motivated towards your aspirations.Understanding of Self - Applied Social Psychology - Psychology SuperNotes
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Best Way to Overcome Procrastination and Increase Productivity.pdf
Best Way to Overcome Procrastination and Increase Productivity.pdfMillion-$-Knowledge {Million Dollar Knowledge}
Procrastination is a common challenge that many individuals face when it comes to completing tasks and achieving goals. It can hinder productivity and lead to feelings of stress and frustration.
However, with the right strategies and mindset, it is possible to overcome procrastination and increase productivity.
In this article, we will explore the causes of procrastination, how to recognize the signs of procrastination in oneself, and effective strategies for overcoming procrastination and boosting productivity.The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...CANSA The Cancer Association of South Africa
You may be stressed about revealing your cancer diagnosis to your child or children.
Children love stories and these often provide parents with a means of broaching tricky subjects and so the ‘The Secret Warrior’ book was especially written for CANSA TLC, by creative writer and social worker, Sally Ann Carter.
Find out more:
https://cansa.org.za/resources-to-help-share-a-parent-or-loved-ones-cancer-diagnosis-with-a-child/The Six Working Genius Short Explanation
Working Genius is based on premise that in the task continuum each of us have pain point.
Recently uploaded (8)
Aggression - Applied Social Psychology - Psychology SuperNotes
Aggression - Applied Social Psychology - Psychology SuperNotes
aula open english sobre Classic-motorcycles-2_1.pdf
aula open english sobre Classic-motorcycles-2_1.pdf
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
ProSocial Behaviour - Applied Social Psychology - Psychology SuperNotes
Strategies to rekindle the fire inside you and stay motivated.pdf
Strategies to rekindle the fire inside you and stay motivated.pdf
Understanding of Self - Applied Social Psychology - Psychology SuperNotes
Understanding of Self - Applied Social Psychology - Psychology SuperNotes
Best Way to Overcome Procrastination and Increase Productivity.pdf
Best Way to Overcome Procrastination and Increase Productivity.pdf
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
The Secret Warrior - Help Share a Parent or Loved Ones’ Cancer Diagnosis with...
Linen control(1)
- 1. Linen Control This is carried out in four phases • Routine checking of linen for appearance and hygiene standards. • Quantity control of the daily flow of linen stock/linen exchange procedure • Stocktaking or physical inventory of linen • Proper documentation of line through the master linen inventory control sheet
- 2. Routine checking of linen for appearance & hygiene standards • The executive housekeeper must emphasize the inspection of fresh and soiled linen not only by linen room staff along with other staff handling linen • Stringent checking should be carried out by the linen room staff • In an OPL, the function of inspecting linen may be carried out by the laundry staff • If the laundry is contracted out, the onus falls on the linen room staff • Spot checking of linen should be carried out by supervisor in areas • If the inspection of all articles are carried out thoroughly, a high standard of linen quality is maintained and the chance of a guest finding a torn or stained article in minimal
- 3. Quantity control of the daily flow of linen stock/linen exchange procedure • It is the quantity control of linen sent from the floors & departments to the linen room for the dispatch to the laundry. • To maintain an initial record of par stock of linen in each department, on each floor an indent is to be made by floor supervisor & the department incharge. • The original copy of the indent is given to the linen room while the duplicate remains on the floor or with the concerned department. • If the extra linen items issued to the floor or department are returned, signature of linen room supervisor is obtained on the duplicate copy.
- 4. Control of linen in the linen room is carried out as following • The daily supervision of the work done by the linen room attendants • Using linen room entry book : the linen room entry book contains daily records of the soiled linen brought to the linen room from various floors and department as well as the amount of soiled linen sent to the laundry • There is no duplicate records and is used as a reference • It is signed and maintained by the linen room supervisor and helps in tracking the day to day movement of linen • It is a cross checking for the amount received against dispatched to the laundry
- 5. Stocktaking/Physical Inventory • Stocktaking of linen is a physical verification, by counting, of the stocks of all linen items at all points in the cycle • It is carried out at periodic intervals or at the time of ‘closing of books’ for evaluation purposes. • Accurate recording of entries to evaluate the overages & shortages • It is conducted after 3 months & is known as ‘quarterly inventory’ • While counting, all the items-including discards-are segregated & grouped. • Items in circulation and items kept in store are counted up separately and the totals are added together • The discard are stamped ‘condemned’ and set aside. • Now the counted total should tally the last inventory figure plus the issued items received after that. • The inventory should be conducted in presence of housekeeper where the stocktaking for uniforms, room linen & restaurant linen being done on separate days.
- 6. Proper Documentation of Linen • The master inventory control sheet helps the executive housekeeper to analyze the result of physical inventory. • Linen loss can be accurately be calculated by subtracting the counted total for each linen article from the expected quantity • Linen loss is the difference from the total obtained during the previous inventory • If the difference between the actual and the expected is high, then further investigation is required • The physical does not reveals, why these losses have occurred.
- 7. • The executive housekeeper should make sure that the par levels are brought back to the level originally established for each linen item. • The par number for each item are recorded • Thus this gives a clear picture of linen discarded, the linen lost, the amount that needs to be ordered and the amount that has been ordered • The F&B table linen is also handled as the room linen.