Leti Sakurada has over 20 years of experience in administrative support roles. She has extensive skills in Microsoft Word, Excel, QuickBooks, and customer service. Her experience includes maintaining patient records, processing insurance claims and payments, payroll administration, and coordinating travel. She is bilingual in English and Spanish and has a track record of managing multiple tasks.

1. Leti Sakurada
7635 Saybrook Drive • Citrus Heights, CA • 95621
(916)712-1694 cell • (916)725-7560 home
Summary of Qualifications
 20 years experience as an administrative support professional
 Able to communicate effectively in both English and Spanish
 Extensive knowledge of Word, and Excel.
 Skilled at managing multiple tasks, flexible in adapting to varying personalities and situations
Relevant Skills and Experience
Administrative Support
 QuickBooks Data entry for various entities
 Maintain Patient Files
 Bill Insurance Companies,Process payments for care
 Process Payroll, maintain employee files, and maintain timekeeping records for all employees.
 Process all department mail, prepared reports,data entry review and communicate individual Franchisee’s
ratings.
 Work closely with Store Managers and Supervisors on record keeping systems and procedures,laborlaws
pertaining to minors.
 Processed all Workers’ Compensationclaims, as well as all insurance claims for organization.
 Coordinate and process insurance benefits for employees.
 Process Accounts Payable invoices,and maintain AP records.
 Maintain Training Center Calendar.
 Registerstudents for Regional Training classes oncomputer system. Obtain supplies necessary for classes,
create diplomas.
 Coordinate travel and meetings for principals.
Records Management
 Set up Accounting record files for entry to QuickBooks for various clients/entities
 Set up spreadsheets for data tracking
 Maintain patient files current, also ensure previous patient files maintained for record retention requirements
 Maintained previous employee files, set up offsite storage for record retention requirements.
 Prepared and maintained quarterly payroll reports for tax payment processing.
 Set up system to maintain employee time keeping records at off site location.
 Maintained Customer incident files for insurance purposes.
 Prepared monthly reports for Regional Controller
Customer Service
 Greet all patients, call patients for follow up care, answer phone, set up appointments, assistin electronic therapy.
 Coordinate Regional SeniorController, Franchisee’s and numerous accounting firms in the timely processing of
financial information.
 Greeted all office visitors, answered phones and referred to appropriate party, forwarded to voice mail when
necessary.
 Assist and advice on all insurance enrollment and benefit coordination.
Education and Training
Certification: Microsoft Word, Microsoft PowerPoint. Covey, Seven Habits of Highly Effective People
Employment History
Office Assistant, FederBookkeeping Services,Fair Oaks, Ca (September2014 – Present)
Office Assistant, Perron Chiropractic, Roseville,CA (2013 – August 2014)
Office Manager, McDonald’s Restaurants, Antelope, CA (2001 – 2013)
Administrative Coordinator, McDonald’s Corporation, (1992 – 2001)
Foster Parent, FosterHope Sacramento,(1997 – 2013)