Ericca Perez is an administrative assistant with over 7 years of experience in medical administration. She has worked as both a medical administrative assistant and discharge coordinator, handling tasks such as scheduling appointments, maintaining records, answering phones, and providing customer service. Perez aims to utilize her skills in clerical work, active listening, customer service, and foreign language to represent establishments professionally. She holds a GED certificate and training as a medical administrative assistant.

1. Ericca Perez
924 ½ Long Beach, CA 90813 [City], [State] [Postal Code]
Phone: 562-826-2112 E-Mail: icca1976@gmail.com
Objective
Friendly and enthusiastic administrative assistant with 7+ years of specialization in Medical Administration. Able to
learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly,
professional demeanor at all times
Experience
Medical Administrative Assistant Mar 2015-Jun 2015
Answer telephones and direct calls to appropriate staff. Greet visitors, ascertain purpose of visit and direct them to
appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries or medical consultations.
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer. Maintain
medical records, technical library. Or correspondence files. Perform various clerical or administrative functions, such
as ordering and maintaining an inventory of supplies.
Discharge Coordinator Jul 2014-Sept 2014
Answer telephones an give information to callers, take messages, or transfer calls to appropriate individuals. Create
maintain and enter information into databases. Set up and manage paper or electronic filing system , recording
information, updating paperwork or maintaining documents such as attendance records, correspondence or other
material. Operate office equipment such as fax machines, copiers, or phone systems and arrange for repairs when
equipment malfunctions. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons
according to their need. Maintain scheduling and event calendars. Schedule and confirm appointments for clients,
customer or supervisors. Make copies of correspondence or other printed material. Provide services to customers
such as order placement or account information.
Education
GED Certificate Jun 2002
Medical Administrative Assistant Aug 200
Skills
Clerical - English Language - Reading and Writing Comprehension - Active Listening - Customer and Personal
Service - Critical Thinking - Social Perceptiveness - Service Orientation - Administration and Management -
Medicine and Dentistry - Foreign Language (Spanish)