Carla Pierce is a medical administrative assistant seeking a position in healthcare. She has a diploma in medical administrative assisting from Ultimate Medical Academy and certification as a nursing assistant. Her experience includes working as an ICU technician at Kennedy Health Systems, a recruiter and onsite supervisor at Kelly Services, a staffing consultant and office manager at Accu Staffing Services, and a data entry clerk and biller at Proccaci Brothers. She is proficient in Microsoft Office, EHR systems, and medical terminology.

1. CARLA PIERCE
42167 W Cheyenne Drive │ Maricopa, AZ 85138 │ 302-513-4668 │ cpierce1211@gmail.com
PROFESSIONAL PROFILE
Customer service oriented professional who offers a patient-focused team approach to providing direct and
collaborative healthcare. Accustomed to working in environments where accuracy and accountability are essential.
Demonstrates high degree of integrity, accompanied by a record of maintaining confidentiality.
 High Academic Honors Recognition / Dean’s List.
 Familiar with Microsoft Excel and PowerPoint.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Patient Processing Release of Information▪ ▪ ▪
Medical Billing Medical Records Management Patient Registration▪ ▪
Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology▪ ▪
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway/ Sorian▪ ▪
Computer Information Systems Medical Transcription Office Accounting Principles of Management▪ ▪ ▪
Medical Laws & Ethics Pathophysiology for Medical Office MS Office / MS Word▪ ▪
EDUCATION
Ultimate Medical Academy – Medical Administrative Assistant Diploma, 2016
 Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals,
and organizations that offer medical records services.
 Prepare patients for examination and treatment.
 Obtain insurance authorizations for procedures, gather medical histories, and collect payments.
ASI Career Institute, Blackwood, NJ – Certified Nursing Assistant, 2008
▪ Working towards Medical Administrative Assistant Certification (CMAA) ▪
PROFESSIONAL WORK EXPERIENCE
Kennedy Health Systems, Sewell, NJ 01/2009 – 02/2014
I.C.U. Technician
 Helped patients tend to personal care and transfers/transport; took and recorded vital signs.
 Worked collaboratively with physicians and nurses to provide quality patient care.
Kelly Services, Cranbury, NJ 10/2005 – 11/2007
Recruiter / Onsite Supervisor
 Identified, attracted, and hired employees.
 Developed and maintained a network of contacts to help identify and source qualified leaders.
Accu Staffing Services, Cherry Hill, NJ 11/2001 – 10/2005
Staffing Consultant / Office Manager
 Built, managed, and maintained database of clients that was aligned to the business opportunity in the
market.
 Sold staffing services through effective phone calls and in-person visits.
Proccaci Brothers, Philadelphia, PA 01/2000 – 11/2001
Data Entry Clerk / Biller
 Created weekly billing invoices for customers; reached out to customers for credits and payments.
 Generated weekly payroll reports.