Experienced Office and Customer Service Pro 10+ Years
1. Christie St.Clair
707-386-6638
Sportymom74@hotmail.com
SKILLS AND ABILITIES
Excellent organizational, customer service and telephone skills
Strong attention to detail
Great communications skills
Strong multi-tasking abilities
Intermediate experience with Microsoft Word, Excel, Outlook
Typing 62wpm
10 year + office experience in various industries
PROFESSIONAL EXPERIENCE
Primrose school of Briargate August 2014-Present
Teacher Assistant
Plan and teach children curriculum based on Primrose school standards
Maintain classroom to ensure safe environment for children
Take various and multiple training classes to keep up to date with current information
CPR/First Aid/AED certification
Communicate on a professional level
Napa Humane February 2012-Mar2013
Client Service Coordinator
Maintain and Manage front office
Multi-task, answer multi-phone lines, greet clients
Process client records, daily reports, end of day procedures
Maintained and ordered inventory
Accounts receivable
Bank deposits,ran errands, set up for conferences/meetings
Complete and send out monthly billing
Schedule appointments
Meet with outside Reps monthly to discuss new products/materials for customers.
SNAP (Spay/Neuter Assistance Program) San Antonio, TX April 2009-July 2011
Client Service Coordinator/vet assistant
Managed multiple telephone lines with extremely high call volume
Scheduled appointments by phone and email
Greeted clients, client check-in/out, discharge patients
Daily invoicing, cash handling, accounts receivable
Maintained front office and conference area
Administered medications, kept medical charts updated
Wellness technician; helping with vaccinations, heartworm testing, nail trimming, temperatures, restraining
animals, filling prescriptions, and other general healthcare issues
Worked on mobile spay/neuterunit that traveled to low income areas assisting techs and doctors
2. Altec Industries Dixon, CA Feb 2005-Jun 2007
Administrative Assistant
Managed schedule for weekly production/engineering meetings for all employees; meeting minutes
Ran errands as needed,organized conferences for managers and outside clients.
Booked travel arrangements for staff.
Proofread work orders for final review before sending to production.
Organize, sort and distribute mail, receive and ship packages.
Create/modify reports, and memos for departments.
Answer multi-phone lines and directed calls to appropriate staff member.
Photocopying/faxing/scanning.
Ordered and maintained office and lunchroom supplies
Assisted with otherduties as assigned by other managers/staff members.
United States Air Force Reserves Travis AFB, CA 2004-2007
Medical Assistant
Reviewed, organized, filed and maintained very confidential medical records of military personnel using
terminal digit filing system.
Oversee yearly review of records to schedule flight personnel for yearly physicals.
Maintained and updated daily patient medical charts.
Take vital signs, gather patient information.
Blood draws, urinalysis, catheters.
Set up exam rooms for check- in/check-out.
Prep patients for surgery and complete after surgery care for duration of hospital stay.
Assisted doctors and nurses with any other duties assigned.
References:
Molly Phillips 210-673-7722 ext 402 or mphillips@snapus.org
Rachael Halladay 707-287-0456
Tammy Brandt 303-590-5834