Leadership & Supervision Presented By-  Ashish Kumar Barnwal PGDM IV Sem XIDAS,Jabalpur(MP )
“Leadership is the process of influencing the behavior and work of others in group effort towards the realization of specific goals in a given situation”.  “ Leadership is the inter-personal influence exercised in a situation and directed through communication process towards the attainment of specific goals”
Leadership Characteristics It is a process of Influence. It involves interaction between the leader and the followers. It implies pursuit of common goals. It is related to a situation.
Setting Goals Organizing Motivation Coordination Representation Control
Providing Inspiration to Employees Securing Cooperation Creation of Confidence Providing Conductive Environment Building Higher Morale Facilitation of Change
Intellectual Leaders Democratic Leaders Autocratic Leaders Persuasive Leaders Creative Leaders Institutional Leaders
Autocratic Leadership Participative Leadership; and Free rein Leadership style
Exploitative Authoritative Benevolent Authoritative Consultative Participative
According to Hellreigel, there are four kinds of leadership skills: Visionary Skills Communication Skills Sensitivity Skills Self awareness Skills
List of Examples His men respect him His men follow his orders without question His men like him His work group has high morale He looks out for his men.
Fair Evaluation of Work Sufficient delegation of Authority Fair 5treatment for all Availability to all Employees Discussion of employee problems with employees.
A Leader should Avoid Dependence upon superiority Simulation of knowledge Interface with work Favoritism and discrimination Public reprimands Pettiness Conflicting orders Superfluous orders
Any organization requires a system of communication in which orders and information can travel from higher to lower levels, and from lower to higher as well.
These requirements are: The channels of communication, The system of communication, To avoid misunderstandings and make certain of correct transmission, A communication should be authoritative, It is a joint process,
A leader should base his actions on the following five principles:  Fair evaluation of work, Sufficient delegation of authority, Fair treatment for all, Availability to all employees, Discussion of employee problems with employees
Dependence on superiority. Simulation of knowledge. Interference with work. Favoritism and discrimination. Public reprimands. Pettiness. Conflicting orders. Superfluous orders.
Any organization, ultimate goal is to select leaders who will create and drive value, whether they come from the legacy company, the acquired organization, or from the outside. Regardless of their past experiences, the new leaders must demonstrate leadership competencies and behaviours that are aligned with the strategy, operating model, and desired culture of the future organization.
Intelligence test  Empathy  test  Vocational test Personality  Personal history questionnaire
Intelligence level Ambition level Maturity level Interest Ability
The term training refers to the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. French  (1946) report that in training foremen to handle interpersonal relations role playing, lecture, conference, reading and discussion.
Role play  Case study  Specialized conference Reading Public speaking  Short course , seminars Counseling
Merit and performance review Visit to other company Attendance at technical meeting  Group meeting  Job rotation  Job description Committee assignment
What is supervision  ?
 
Supervision  means the act of watching over the work or tasks of another who may lack full knowledge of the concept at hand. Supervision does not mean control of another but guidance in a work, professional or personal context.  psychology   and  psychotherapy   supervision  refers to the system whereby therapists are expected to arrange another therapist for their own benefit or to discuss their work. It is part of professional good practice   
 
Supervision is formally defined as a relationship between senior and junior member(s) of a profession that  (a) is evaluative, (b) extends over time, (c) serves to enhance the skills of the junior person, (d) monitors the quality of the services offered by the junior person, and (e) acts as gate keeping to the profession (Bernard & Goodyear, 1992, 2004)
Directive Supervision : The supervisor’s role is to inform, direct, model, and assess employees  competencies. Collaborative Supervision : The supervisor’s role is to guide the problem-solving process, be an active member of the interaction, and keep the employees focused on their common problems. Nondirective Supervision : The supervisor’s role is to listen, be nonjudgmental, and provide self-awareness and clarification experiences for employees.
Employee or Group Characteristics Very low levels of development, expertise, and commitment Fairly low levels of development, expertise, and commitment Moderate or mixed levels of development, expertise and commitment High levels of development, expertise, and commitm ent Supervisory Approach Directive Controlling Directive Informational Collaborative Nondirective
Copyright © Allyn & Bacon 2007 Supervisory Role Directive Control Directive Informational Collaborative Nondirective Line Supervisor X X X X Staff Supervisor X X X Lead Teacher X X X Designated Mentor X X X Peer Coach X X
Supervision for Successful companies  Prerequisites Knowledge Technical Skills Interpersonal Skills Supervision as Developmental Direct Assistance Curriculum Development Professional Development Group Development Action Research Organizational Goals Employee  Needs Improved organization  Learning Function Tasks Unification Product
The manager’s values. What is most important to the supervisor? Company profits Personal growth and development Development of employees Level of confidence in employees The more confidence in the employees, the more the supervisor will involve the employees.
Personal leadership strengths Effective leaders capitalize on their strengths. Tolerance for ambiguity When employees are involved, the supervisor cannot always be sure of the outcomes. Will the supervisor be comfortable will this uncertainty?
Supervisors practice leadership by giving employees directions. Supervisors should make sure employees understand the directions. Directions should be stated in specific, clear terms. Employees should understand the reason for the directions.
The image a person has of himself/herself. influences how the supervisor behaves. Someone who believes he or she has the power will act powerful. Someone who thinks himself or herself as intelligent is apt to make careful decisions. When supervisors do something well, they should give themselves credit for their success.
A supervisor needs support from many people in the organization to be successful. They need the support of their employees.  They also need the support of their boss and co-workers.
A supervisor who is liked and respected by employees will inspire them to work harder and better.  Supervisors should be role models for employees by following the rules of the company.  They should also be fair in the treatment of employees and ethical.
A safe supervisory relationship,  Task-directed structure, Methods addressing a variety of learning styles, Multiple supervisory roles, Communication skills enhancing listening, analyzing, and elaboration.
Fiedler’s model  Developmental models, Integrated models, and  Orientation-specific models.
Supervisors will be relationship oriented (people oriented) or task oriented depending on: leader-member relations, or the extent to which the leader has group members’ support and loyalty. task structure, or whether there is specified procedures to follow in carrying out the task. position power, or the leader’s formal authority granted by the organization.
Fiedler recommends that a leader determine whether his or her preferred leadership style fits the situation, and, if not, the leader should try to change the characteristics of the situation.
Worthington (1987) reviewed developmental supervision models and noted patterns. Studies revealed the behavior of supervisors changed as supervisees gained experience, and the supervisory relationship also changed. There appeared to be a scientific basis for developmental trends and patterns in supervision
Stoltenberg and Delworth (1987)  highlight content of eight growth areas for each supervisee. 1. Intervention,  2.Skills competence,  3.Assessment techniques,  4.Interpersonal assessment,  5.Client conceptualization, 6.Individual differences, 7.Theoretical orientation, 8.Treatment goals and plans, and professional ethics
Process,  Conceptualization, and  Personalization.
Behavioral supervision views client problems as learning problems; therefore it requires two skills: ( 1) identification of the problem, and (2) selection of the appropriate learning technique (Leddick & Bernard, 1980).
 

Leadership Supervision

  • 1.
    Leadership & SupervisionPresented By- Ashish Kumar Barnwal PGDM IV Sem XIDAS,Jabalpur(MP )
  • 2.
    “Leadership is theprocess of influencing the behavior and work of others in group effort towards the realization of specific goals in a given situation”. “ Leadership is the inter-personal influence exercised in a situation and directed through communication process towards the attainment of specific goals”
  • 3.
    Leadership Characteristics Itis a process of Influence. It involves interaction between the leader and the followers. It implies pursuit of common goals. It is related to a situation.
  • 4.
    Setting Goals OrganizingMotivation Coordination Representation Control
  • 5.
    Providing Inspiration toEmployees Securing Cooperation Creation of Confidence Providing Conductive Environment Building Higher Morale Facilitation of Change
  • 6.
    Intellectual Leaders DemocraticLeaders Autocratic Leaders Persuasive Leaders Creative Leaders Institutional Leaders
  • 7.
    Autocratic Leadership ParticipativeLeadership; and Free rein Leadership style
  • 8.
    Exploitative Authoritative BenevolentAuthoritative Consultative Participative
  • 9.
    According to Hellreigel,there are four kinds of leadership skills: Visionary Skills Communication Skills Sensitivity Skills Self awareness Skills
  • 10.
    List of ExamplesHis men respect him His men follow his orders without question His men like him His work group has high morale He looks out for his men.
  • 11.
    Fair Evaluation ofWork Sufficient delegation of Authority Fair 5treatment for all Availability to all Employees Discussion of employee problems with employees.
  • 12.
    A Leader shouldAvoid Dependence upon superiority Simulation of knowledge Interface with work Favoritism and discrimination Public reprimands Pettiness Conflicting orders Superfluous orders
  • 13.
    Any organization requiresa system of communication in which orders and information can travel from higher to lower levels, and from lower to higher as well.
  • 14.
    These requirements are:The channels of communication, The system of communication, To avoid misunderstandings and make certain of correct transmission, A communication should be authoritative, It is a joint process,
  • 15.
    A leader shouldbase his actions on the following five principles: Fair evaluation of work, Sufficient delegation of authority, Fair treatment for all, Availability to all employees, Discussion of employee problems with employees
  • 16.
    Dependence on superiority.Simulation of knowledge. Interference with work. Favoritism and discrimination. Public reprimands. Pettiness. Conflicting orders. Superfluous orders.
  • 17.
    Any organization, ultimategoal is to select leaders who will create and drive value, whether they come from the legacy company, the acquired organization, or from the outside. Regardless of their past experiences, the new leaders must demonstrate leadership competencies and behaviours that are aligned with the strategy, operating model, and desired culture of the future organization.
  • 18.
    Intelligence test Empathy test Vocational test Personality Personal history questionnaire
  • 19.
    Intelligence level Ambitionlevel Maturity level Interest Ability
  • 20.
    The term training refers tothe acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. French (1946) report that in training foremen to handle interpersonal relations role playing, lecture, conference, reading and discussion.
  • 21.
    Role play Case study Specialized conference Reading Public speaking Short course , seminars Counseling
  • 22.
    Merit and performancereview Visit to other company Attendance at technical meeting Group meeting Job rotation Job description Committee assignment
  • 23.
  • 24.
  • 25.
    Supervision  means theact of watching over the work or tasks of another who may lack full knowledge of the concept at hand. Supervision does not mean control of another but guidance in a work, professional or personal context. psychology   and  psychotherapy   supervision  refers to the system whereby therapists are expected to arrange another therapist for their own benefit or to discuss their work. It is part of professional good practice  
  • 26.
  • 27.
    Supervision is formallydefined as a relationship between senior and junior member(s) of a profession that (a) is evaluative, (b) extends over time, (c) serves to enhance the skills of the junior person, (d) monitors the quality of the services offered by the junior person, and (e) acts as gate keeping to the profession (Bernard & Goodyear, 1992, 2004)
  • 28.
    Directive Supervision :The supervisor’s role is to inform, direct, model, and assess employees competencies. Collaborative Supervision : The supervisor’s role is to guide the problem-solving process, be an active member of the interaction, and keep the employees focused on their common problems. Nondirective Supervision : The supervisor’s role is to listen, be nonjudgmental, and provide self-awareness and clarification experiences for employees.
  • 29.
    Employee or GroupCharacteristics Very low levels of development, expertise, and commitment Fairly low levels of development, expertise, and commitment Moderate or mixed levels of development, expertise and commitment High levels of development, expertise, and commitm ent Supervisory Approach Directive Controlling Directive Informational Collaborative Nondirective
  • 30.
    Copyright © Allyn& Bacon 2007 Supervisory Role Directive Control Directive Informational Collaborative Nondirective Line Supervisor X X X X Staff Supervisor X X X Lead Teacher X X X Designated Mentor X X X Peer Coach X X
  • 31.
    Supervision for Successfulcompanies Prerequisites Knowledge Technical Skills Interpersonal Skills Supervision as Developmental Direct Assistance Curriculum Development Professional Development Group Development Action Research Organizational Goals Employee Needs Improved organization Learning Function Tasks Unification Product
  • 32.
    The manager’s values.What is most important to the supervisor? Company profits Personal growth and development Development of employees Level of confidence in employees The more confidence in the employees, the more the supervisor will involve the employees.
  • 33.
    Personal leadership strengthsEffective leaders capitalize on their strengths. Tolerance for ambiguity When employees are involved, the supervisor cannot always be sure of the outcomes. Will the supervisor be comfortable will this uncertainty?
  • 34.
    Supervisors practice leadershipby giving employees directions. Supervisors should make sure employees understand the directions. Directions should be stated in specific, clear terms. Employees should understand the reason for the directions.
  • 35.
    The image aperson has of himself/herself. influences how the supervisor behaves. Someone who believes he or she has the power will act powerful. Someone who thinks himself or herself as intelligent is apt to make careful decisions. When supervisors do something well, they should give themselves credit for their success.
  • 36.
    A supervisor needssupport from many people in the organization to be successful. They need the support of their employees. They also need the support of their boss and co-workers.
  • 37.
    A supervisor whois liked and respected by employees will inspire them to work harder and better. Supervisors should be role models for employees by following the rules of the company. They should also be fair in the treatment of employees and ethical.
  • 38.
    A safe supervisoryrelationship, Task-directed structure, Methods addressing a variety of learning styles, Multiple supervisory roles, Communication skills enhancing listening, analyzing, and elaboration.
  • 39.
    Fiedler’s model Developmental models, Integrated models, and Orientation-specific models.
  • 40.
    Supervisors will berelationship oriented (people oriented) or task oriented depending on: leader-member relations, or the extent to which the leader has group members’ support and loyalty. task structure, or whether there is specified procedures to follow in carrying out the task. position power, or the leader’s formal authority granted by the organization.
  • 41.
    Fiedler recommends thata leader determine whether his or her preferred leadership style fits the situation, and, if not, the leader should try to change the characteristics of the situation.
  • 42.
    Worthington (1987) revieweddevelopmental supervision models and noted patterns. Studies revealed the behavior of supervisors changed as supervisees gained experience, and the supervisory relationship also changed. There appeared to be a scientific basis for developmental trends and patterns in supervision
  • 43.
    Stoltenberg and Delworth(1987) highlight content of eight growth areas for each supervisee. 1. Intervention, 2.Skills competence, 3.Assessment techniques, 4.Interpersonal assessment, 5.Client conceptualization, 6.Individual differences, 7.Theoretical orientation, 8.Treatment goals and plans, and professional ethics
  • 44.
    Process, Conceptualization,and Personalization.
  • 45.
    Behavioral supervision viewsclient problems as learning problems; therefore it requires two skills: ( 1) identification of the problem, and (2) selection of the appropriate learning technique (Leddick & Bernard, 1980).
  • 46.