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Leadership for
   Leaders
Objectives
•   What is leadership
•   Why / how did they become our leaders?
•   How can we support them?
•   What do we want from our leaders?
•   How do we train leaders?
•   How do we ensure learning success?
•   What are our roadblocks?
•   How do we engage leaders?
•   What can up and coming leaders teach us?
•   How can we facilitate continual learning?
What is leadership?
• lead·er·ship/ˈlēd rˈSHip/
                  ə
Noun:
  – The action of leading a group of people or an
    organization.
  – The state or position of being a leader.
Book definitions are not very helpful
• Who is a leader?
A person who:
  – Is accountable for a project or outcome,
  – Manages others,
  – Tells people what to do,
  – Organizes work,
Functional definitions are not very
        helpful either…



    So how do we identify a leader?
Functional Definitions are not very
         helpful either…

           We need to be able to
                 articulate
the intuitive knowledge skills, abilities and
    characteristics a leader brings to the
                organization .
A leader is someone who:
•   Has Courage,           •   Is Reliable,
•   Displays Conviction,   •   Is a Coach,
•   Is Organized,          •   Mentors others,
•   Shows Patience,        •   Is Ethical and Moral,
•   Can motivate others,   •   Is Trustworthy,
•   Is Knowledgeable       •   Can get things done,
•   Has Vision,            •   LISTENS
What do our leaders have that is hard
            to replace?
• Institutional knowledge?
  – How are we capturing this?
  – How can we capture it and share it in an effective
    way?
• Experience – Intuitive knowledge
  – How do we capture this?
How did they become leaders?


They practice all of the leadership skills we
                 listed earlier.

     They put these skills into action.
What do we want from our leaders?
• Ensure their group is in alignment with the
  organization as a whole,
• Shares best practices and lessons learned,
• Identifies weakness and develops solutions,
• Shares problems so that others can see the
  issue and provide direct or indirect assistance.
• Mentoring of the next generation of leaders.
What else do we want from our
               leaders?
• Knows the mission of the organization
• Shares their knowledge through words and
  action,
• Uses knowledge of and loyalty to the
  organization to engender support from others,
• Help in defining specific tasks to achieve goals,
• Ability to delegate,
• Consistency.
How can we support them?
We facilitate collection and sharing of
   all those knowledge skills and
    abilities we just said were so
      important to our leaders!
How do we collect all of this info?



             ASK
We are all teachers
So how do we train leaders?



         We Don’t
So how do we train leaders?


We make sharable knowledge easy to
              access!
So how do we train leaders?



  We help them to teach us!
So how do we train leaders?


We provide the tools and methods to
  share knowledge and experience.
So how do we train leaders?


      We do not dictate

    We engage and support
Ensuring a successful learning
             experience?
• Define metrics that give us information on
  where we are, how we are doing, and when
  we have achieved our goals,
• Act as the facilitator, and knowledge
  repository,
• Develop multiple modes of sharing the
  knowledge we capture,
  – ILT, Distance, Blended, Wiki, CBT / recorded
    webinar, seminars, etc.
What are our roadblocks?
• Telling a leader that you are going to train them is
  like saying “you don’t know what you are doing”

• TIME!
   – We need to make it easy for them to give and to
     share,

• Some people may not feel like they have the ability
  to “Conduct training”,

• What are our other roadblocks…?
How do we engage leaders?
• Teachers want to share and teach so we
  facilitate,
• We make opportunities for members to
  provide input,
• We develop training based upon the input of
  our leaders,
• Share how we use their input,
• Provide feedback and thanks.
What do we train?
• All of the best practices and lessons learned,
• Orientation for new members,
• Continuing education that our leaders have
  identified as important to developing members,
• Ways to appreciate those who give generously of
  time and resources,
• Ways to appreciate those who continuously
  provide their best efforts and who we can
  depend upon.
Do we have the right tools?
• How can we make it easy?
  – If it is hard to share people won’t,
  – If it is frustrating they will stop,
  – If no one participates no one else will join,

• What are the tools that will allow us to make
  it easy?

• Do we have members that can help?!
What can our up-and-coming leaders
                teach us?
• New ideas,
• New technology,
• New ways of thinking about problems and
  solutions,
• How are we using technology now?
• Are we making use of mobile aps, communities of
  practice, Linked in, FACE BOOK, ETC…
• Close the generation gap engage new up and
  coming leaders,
How can we facilitate continual
              learning?
• Provide Clarity
   – It conveys clear and honest messages in a timely
     manner, and answers the who, what, where, when
     and why.
• Listen
   – It encourages information to flow up the channel as
     well as down, and sideways too, if that’s appropriate.
• Relevance
   – Good communication provides not only the vision but
     also the logistics so people know what needs to be
     accomplished… and their individual roles in attaining
     that success.
What other knowledge is important
         to our leaders?


     Attracting new leaders!
How do we attract new leaders?
•   Ask them,
•   Be open to including new people,
•   Make the job attractive,
•   Make it fun,
•   Match their interests to our needs.
Summary and Review
•   We cant force training,
•   We are all teachers,
•   Solicit input,
•   Leaders define what needs to be trained,
•   Engage members in documenting both best
    practices and lessons learned,
Summary and Review
• Training must be dynamic and interactive,
• Remove roadblocks,
• Provide tools that make knowledge capture
  and sharing easy,
• Younger members and up and coming leaders
  are a great resource for ideas and tools.
Summary and Review
• By creating a learning strategy, standardizing and
  systematizing we create quality and reduce defects,
• Engaging the membership – especially leaders,
• Listening:
    – Sharing best practices and lessons learned,
•   Understanding and avoiding roadblocks,
•   Making it easy to collect and share knowledge,
•   Including and fostering emerging leaders,
•   Using metrics to continually assess ourselves we can
    create a more efficient and effective organization that
    is able to do more with less more successfully
Thank you and have a
     good day!

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Leadership for Leaders

  • 1. Leadership for Leaders
  • 2. Objectives • What is leadership • Why / how did they become our leaders? • How can we support them? • What do we want from our leaders? • How do we train leaders? • How do we ensure learning success? • What are our roadblocks? • How do we engage leaders? • What can up and coming leaders teach us? • How can we facilitate continual learning?
  • 3. What is leadership? • lead·er·ship/ˈlēd rˈSHip/ ə Noun: – The action of leading a group of people or an organization. – The state or position of being a leader.
  • 4. Book definitions are not very helpful • Who is a leader? A person who: – Is accountable for a project or outcome, – Manages others, – Tells people what to do, – Organizes work,
  • 5. Functional definitions are not very helpful either… So how do we identify a leader?
  • 6. Functional Definitions are not very helpful either… We need to be able to articulate the intuitive knowledge skills, abilities and characteristics a leader brings to the organization .
  • 7. A leader is someone who: • Has Courage, • Is Reliable, • Displays Conviction, • Is a Coach, • Is Organized, • Mentors others, • Shows Patience, • Is Ethical and Moral, • Can motivate others, • Is Trustworthy, • Is Knowledgeable • Can get things done, • Has Vision, • LISTENS
  • 8. What do our leaders have that is hard to replace? • Institutional knowledge? – How are we capturing this? – How can we capture it and share it in an effective way? • Experience – Intuitive knowledge – How do we capture this?
  • 9. How did they become leaders? They practice all of the leadership skills we listed earlier. They put these skills into action.
  • 10. What do we want from our leaders? • Ensure their group is in alignment with the organization as a whole, • Shares best practices and lessons learned, • Identifies weakness and develops solutions, • Shares problems so that others can see the issue and provide direct or indirect assistance. • Mentoring of the next generation of leaders.
  • 11. What else do we want from our leaders? • Knows the mission of the organization • Shares their knowledge through words and action, • Uses knowledge of and loyalty to the organization to engender support from others, • Help in defining specific tasks to achieve goals, • Ability to delegate, • Consistency.
  • 12. How can we support them?
  • 13. We facilitate collection and sharing of all those knowledge skills and abilities we just said were so important to our leaders!
  • 14. How do we collect all of this info? ASK
  • 15. We are all teachers
  • 16. So how do we train leaders? We Don’t
  • 17. So how do we train leaders? We make sharable knowledge easy to access!
  • 18. So how do we train leaders? We help them to teach us!
  • 19. So how do we train leaders? We provide the tools and methods to share knowledge and experience.
  • 20. So how do we train leaders? We do not dictate We engage and support
  • 21. Ensuring a successful learning experience? • Define metrics that give us information on where we are, how we are doing, and when we have achieved our goals, • Act as the facilitator, and knowledge repository, • Develop multiple modes of sharing the knowledge we capture, – ILT, Distance, Blended, Wiki, CBT / recorded webinar, seminars, etc.
  • 22. What are our roadblocks? • Telling a leader that you are going to train them is like saying “you don’t know what you are doing” • TIME! – We need to make it easy for them to give and to share, • Some people may not feel like they have the ability to “Conduct training”, • What are our other roadblocks…?
  • 23. How do we engage leaders? • Teachers want to share and teach so we facilitate, • We make opportunities for members to provide input, • We develop training based upon the input of our leaders, • Share how we use their input, • Provide feedback and thanks.
  • 24. What do we train? • All of the best practices and lessons learned, • Orientation for new members, • Continuing education that our leaders have identified as important to developing members, • Ways to appreciate those who give generously of time and resources, • Ways to appreciate those who continuously provide their best efforts and who we can depend upon.
  • 25. Do we have the right tools? • How can we make it easy? – If it is hard to share people won’t, – If it is frustrating they will stop, – If no one participates no one else will join, • What are the tools that will allow us to make it easy? • Do we have members that can help?!
  • 26. What can our up-and-coming leaders teach us? • New ideas, • New technology, • New ways of thinking about problems and solutions, • How are we using technology now? • Are we making use of mobile aps, communities of practice, Linked in, FACE BOOK, ETC… • Close the generation gap engage new up and coming leaders,
  • 27. How can we facilitate continual learning? • Provide Clarity – It conveys clear and honest messages in a timely manner, and answers the who, what, where, when and why. • Listen – It encourages information to flow up the channel as well as down, and sideways too, if that’s appropriate. • Relevance – Good communication provides not only the vision but also the logistics so people know what needs to be accomplished… and their individual roles in attaining that success.
  • 28. What other knowledge is important to our leaders? Attracting new leaders!
  • 29. How do we attract new leaders? • Ask them, • Be open to including new people, • Make the job attractive, • Make it fun, • Match their interests to our needs.
  • 30. Summary and Review • We cant force training, • We are all teachers, • Solicit input, • Leaders define what needs to be trained, • Engage members in documenting both best practices and lessons learned,
  • 31. Summary and Review • Training must be dynamic and interactive, • Remove roadblocks, • Provide tools that make knowledge capture and sharing easy, • Younger members and up and coming leaders are a great resource for ideas and tools.
  • 32. Summary and Review • By creating a learning strategy, standardizing and systematizing we create quality and reduce defects, • Engaging the membership – especially leaders, • Listening: – Sharing best practices and lessons learned, • Understanding and avoiding roadblocks, • Making it easy to collect and share knowledge, • Including and fostering emerging leaders, • Using metrics to continually assess ourselves we can create a more efficient and effective organization that is able to do more with less more successfully
  • 33. Thank you and have a good day!

Editor's Notes

  1. The ability to articulate intuitive knowledge is not easy. Knowledge capture needs to be facilitated.
  2. We are not looking for mavericks that go off on their own and move away form the organization.
  3. We are not looking for mavericks that go off on their own and move away form the organization.