An exploration of what leadership and management are, the differences and the skills, challenges, and characteristics of each.

1. Leadership and Management

2. Table of Content
Leadership vs
Management
Leadership Motivation
Exercises Resources
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3. Exercise Discussion
What is a leader?
What is a manager?
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4. LEADERSHIP VERSES MANAGEMENT
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5. Rev 12/2018 Leadership and Management 5

6. Leadership Vs Management
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7. Goodwill
• Both leaders and managers need
the good will of those who follow
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8. What Leadership and Management Share
• Professionalism
• Knowledge
• Interpersonal skills
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9. LEADERSHIP
The ability to influence others to achieve a goal
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10. Five Rules of Leadership
• Shape the future
• Make things happen
• Engage today talent
• Build the next generation
• Invest in yourself
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11. Leaders are Learners
• Learn from
– Success
– Failure
– Assignments
– Books
– Classes
– People
– Life
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12. Principles of Leadership
• Know yourself and seek self-improvement
• Be technically proficient
• Seek responsibility
• Take responsibility for yourself
• Make sound and timely decisions
• Set the example
• Know your people and look out for their well-being
• Keep your workers informed
• Develop a sense of responsibility in your workers
• Ensure that tasks are understood, supervised, and accomplished
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13. Rev 12/2018 Leadership and Management 13

14. Traits of an Effective Leader
• Inspire action
• Is optimistic
• Has integrity
• Supports and facilitates the team
• Has confidence
• Uses effective communication
• Is decisive
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15. Culture and Climate
• Each organization has its own
culture
– Long term-the roots
– Values and beliefs
– History
– Past and present leadership
– “The way we do things”
• Climate is the feel of the
organization
– Short term-the leaves
– Individual and shared perspectives
– Mood—happy, contented, fearful
– “The feel of the organization”
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16. The Process of Great Leadership
Challenge
the Process
Inspire a
shared
vision
Enable
others to act
Encourage
the heart
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17. Exercise Discussion
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18. Management and Leadership Theories, Models and
Gurus
• Corporate Governance
• The Social Contract
• Maslow's Hierarchy of Needs
• Love and Spirituality in Management and Business
• Change Agent
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19. Corporate Governance
• Corporate governance is the system
of rules, practices and processes by
which a company is directed and
controlled. Corporate
governance essentially involves
balancing the interests of a
company's many stakeholders, such
as shareholders, management,
customers, suppliers, financiers,
government and the community.
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20. The Social Contract
• People follow leaders because
they want to follow.
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21. Maslow's Hierarchy of Needs
• A psychological theory of
motivation based on an
ascending scale of needs
• Higher needs cannot be met
unless lower ones are met
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22. Love and Spirituality in Management and Business
• Incorporates the quality of
human existence, personal values
and beliefs, our relationships
with others, our connection to
the natural world, and beyond
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23. Change Agent
• Anyone who helps an
organization transform by
improving business processes
and interpersonal interactions.
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24. Exercise Acceptable or Unacceptable
1. Samantha is a well groomed African
American woman.
2. Charles stinks from poor personal hygiene
because he is fat and cannot reach all
body areas.
3. Zanem, an effeminate male, cried when
given the flu shot.
4. Quill because she is heavily tattooed
requires extra caution with blood draws.
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25. MANAGEMENT
Management is the process of controlling things and people.
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26. Concerns of Managers
• Human productivity
• Budgets
• Legal issues
• Work environment
– Risk management
• Customer service
• Quality control
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27. Types of Managers
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28. MOTIVATION
The desire to continue with an activity
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29. Importance of Motivation
• Motivation is essential in both leaders and managers
• The manager or leader’s style will affect other’s motivation
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30. Exercise Discussion
Who has motivated you?
How did they do it?
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31. Two Types of Motivation
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32. Cost Benefit
• This is the relationship of the
effort required for the benefit
received
• If costs out weigh benefits,
motivation suffers
Benefit
Cost
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33. EXERCISES
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34. Exercise Leader or manager
1. Does budget
2. Does inventory
3. Does Human Resources
4. Does Payroll
5. Does business projections
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35. Exercise What would you do?
Cost are increasing while profits are declining.
As a manager?
As a leader?
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36. Exercise Employees are not productive
1. Increase wages
2. Throw a party
3. Increase your presence in the work area
4. Set an employee committee to explore the
problem
5. Do a systems analysis
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37. Summary
• Leaders and managers have different goals
• Good leaders do not always make good managers and vis versa
• Leaders and managers need the buy in from those they lead or
manage
• Motivation is one tool to encourage buy-in
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38. RESOURCES
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39. Resources
• Leadership Management: Principles, Models and Theories
https://www.ripublication.com/gjmbs_spl/gjmbsv3n3spl_14.pdf
• 7 Traits of Highly Effective Leaders https://www.inc.com/peter-economy/7-traits-
highly-effective-leaders.html
• What Is an Effective Leader? http://www.amanet.org/training/articles/what-is-
an-effective-leader.aspx
• Emotional intelligence and effective leadership
https://www.researchgate.net/profile/Con_Stough/publication/235252147_Emo
tional_Intelligence_and_Effective_Leadership/links/02e7e52062085252bc00000
0/Emotional-Intelligence-and-Effective-Leadership.pdf
• Nurturing Organizational Change through a Learning Culture
https://www.trainingindustry.com/articles/content-development/nurturing-
organizational-change-through-a-learning-culture/
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40. Resources
• Corporate Governance 2.0
https://hbr.org/2015/03/corporate-governance-2-0
• Contexts, Social Contract, and Leader Integrity
http://www.ipedr.com/vol2/17-P00036.pdf
• Maslow’s Need Hierarchy Theory: Applications and Criticisms
https://www.ripublication.com/gjmbs_spl/gjmbsv3n10_03.pdf
• Spirituality and Ethics in Management http://laszlo-
zsolnai.net/sites/default/files/3/documents/Contents%20and
%20Introduction_0.pdf
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41. Resources
• The Behavioral Neuroscience of Motivation: An Overview of
Concepts, Measures, and Translational Applications
http://europepmc.org/articles/pmc4864984
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42. Resources
• Leadership Theory and Application for Nurse Leaders
http://samples.jbpub.com/9781284067620/Sample_CH02_Ro
ussel7e.pdf
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