Half day open training event held in Hamilton, Ontario.

1. Leadership skills
by Toronto Training and HR
September 2014
1

2. CONTENTS
5-7 Key drivers of leadership
8-9 Authentic leadership
10-12 Ways to build collaboration
13-14 How leaders can build their competitive strength
15-16 Measures
17-18 Dimensions of leadership health
19-20 Actions for healthy leaders to take
21-22 Characteristics of trust
23-24 Types of trustworthiness
25-26 Getting the balance right between practice & policy and relational trust
27-28 Building trust and becoming a trusted leader
29-30 Continuum of leadership
31-32 The main reason why leaders fail
33-34 The main reason why leaders succeed
35-38 Actions for leaders to find their way
39-40 Qualities of effective leaders
41-43 Characteristics of high-performing leaders
44-45 Become a popular and profitable leader
46-47 Rules for success as a CEO
48-49 Topics to consider as we approach the end of 2014
2

3. Introduction
3

4. Introduction to Toronto Training
and HR
Toronto Training and HR is a specialist training and
human resources consultancy headed by Timothy Holden
10 years in banking
15 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR
are:
Training event design
Training event delivery
HR support with an emphasis on reducing
costs, saving time plus improving employee
engagement and morale
Services for job seekers
4

5. Key drivers of leadership
5

6. • Idea
• Process
• People
• Action
6
Key drivers of
leadership
1 of 2

7. IMPLICATIONS
• Create a top team able to
activate the four drivers, in
the right way and at the
right time
• Establish a corporate
culture that is conducive to
using the four drivers
• Assess the validity of the
four drivers as well as their
effectiveness overall and in
specific situations
7
Key drivers of
leadership
2 of 2

8. Authentic leadership
8

9. • Character
• Context
• Competence
9
Authentic
leadership

10. Ways to build
collaboration
10

11. • Realize that silos can kill
your business
• Build your collaboration
strategy around the
‘human element’
• Use collaboration as an
organizational change
strategy
• Make visioning a team
sport
• Utilize diversity in
problem solving
11
Ways to build
collaboration 1 of 2

12. • Help people develop
relationships
• Focus on building trust
• Watch your body
language
12
Ways to build
collaboration 2 of 2

13. How leaders can build
their competitive strength
13

14. • Understand team
strengths and weaknesses
• Better leverage existing
competitive intelligence
• Become competitor centric
• Assess execution
readiness
14
How leaders can
build their
competitive
strength

15. Measures
15

16. • Building the business
vs. building people
• Tasks vs. relationships
• Liked vs. respected
• Asking vs. telling
• Talking vs. listening
16
Measures

17. Dimensions of leadership
health
17

18. • Physical health
• Emotional health
• Intellectual health
• Social heath
• Vocational health
• Spiritual health
18
Dimensions of
leadership
health

19. Actions for healthy leaders
to take
19

20. • Tap into a higher
purpose
• Forge a shared direction
• Unleash human potential
• Foster productive
relationships
• Seize new opportunities
• Drive high performance
20
Actions for
healthy
leaders to
take

21. Characteristics of trust
21

22. • Ability
• Benevolence
• Integrity
• Predictability
22
Characteristics
of trust

23. Types of trustworthiness
23

24. • Emphasizing ability
• Emphasizing
benevolence
• Emphasizing integrity
• Emphasizing
predictability
24
Types of
trustworthiness

25. Getting the balance right
between practice & policy
and relational trust
25

26. High
process
but
impersonal
and non-relational
Balanced
approach-high
process
and
strongly
relational
Low trust
because
little or no
process and
non-relational
Highly
personal
and
relational
but low
attention to
processes
26
Getting the
balance right
between practice
& policy and
relational trust

27. Building trust and
becoming a trusted leader
27

28. • Stop managing and
start leading
• Drive out fear
• Build trust
• Don’t let the past
predict your future
28
Building trust
and becoming a
trusted leader

29. Continuum of leadership
29

30. • Dictatorship
• Trusted leader
30
Continuum of
leadership

31. The main reasons why
leaders fail
31

32. • Lack of interpersonal
and emotional
intelligence skills
• Excessive pride and
exaggerated self-confidence
32
The main reasons
why leaders fail

33. The main reasons why
leaders succeed
33

34. • High self-awareness
• High emotional
mastery
• Deep understanding
of human behaviour
34
The main reasons
why leaders
succeed

35. Actions for leaders to find
their way
35

36. • Become strategically
unavailable
• Cultivate friendships and
new partnerships with
others who may appear
to see their world
differently than you do
but who are
undoubtedly cut from
the same cloth
36
Actions for
leaders to
find their
way 1 of 3

37. • Watch closely what you
defend and guard then
get curious when and
why you defend it
• Remember that things
are not as they seem
• Find your own way of
pursuing and
describing the essence
of the issues you face
37
Actions for
leaders to
find their
way 2 of 3

38. • Expand your skill set by
learning how to appeal
to the mind, hands and
hearts of those you
work with
• Love what is real
38
Actions for
leaders to
find their
way 3 of 3

39. Qualities of effective
leaders
39

40. • Getting the strategy right
• Executing the strategy
• Putting the right people in
place
• Managing dual priorities
that others see as
conflicting
• Keeping everyone focused
on the big things that
matter most
40
Qualities of
effective
leaders

41. Characteristics of high-performing
leaders
41

42. • Get the right people on
the bus
• Assign tasks within
existing skill sets
• Set SMART objectives
• Lead by example
• Continue your own
development
• Provide opportunities to
develop new skills
42
Characteristics of
high-performing
leaders 1 of 2

43. • Hold yourself
accountable
• Share your vision of
success
43
Characteristics of
high-performing
leaders 2 of 2

44. Become a popular and
profitable leader
44

45. • Capitalize on public
moments
• Connect with
powerful networks
• Contribute your
expertise
• Create content
45
Become a popular
and profitable
leader

46. Rules for success as a CEO
46

47. • Have a good partner
• Become aware
• Hire well
• Find leaders
• Focused execution
• Good communication
• Marketing matters
• Develop executors
• People before profits
• Teams win
47
Rules for
success as a
CEO

48. Topics to consider as we
approach the end of 2014
48

49. • Strategic planning
• Cybersecurity
• Executive compensation
• Compliance oversight
• Healthcare
• Separating the board
and chair positions
• Board composition
• Boardroom
confidentiality
49
Topics to consider
as we approach the
end of 2014

50. Conclusion, summary and
questions
50

51. Conclusion, summary and
questions
Conclusion
Summary
Videos
Questions
51