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Right Management
November 20, 2015
“Creating a Culture of Career”
Right Management : Global Career Experts
November 20, 2015 2 Right Management
Today’s Agenda
November 20, 2015
• Global Trends Impacting Career Management
• The New Career Paradigm
• CHRO Perspective
• Our Point of View
Right Management : Global Career Experts
November 20, 2015 3 Right Management
ORGANIZATIONAL
EFFECTIVENESS
INDIVIDUAL
DEVELOPMENT
CAREER
MANAGEMENT
Right Management
We’re the Global “Career Experts” within ManpowerGroup.
We deliver smart, targeted solutions based on insights gathered from your
organization and its leadership.
Right Management : Global Career Experts
November 20, 2015 4 Right Management
3+ Million
ManpowerGroup – Global Workforce Experts
Professional resourcing and
project-based solutions
Contingent and
permanent recruitment
Workforce Experts
• Sourcing
• Assessing
• Training & Developing
• Managing
80COUNTRIES
3,100
GLOBAL OFFICES
20.25B
2013 REVENUES
65
YEARS OF
EXPERIENCE
Outcome-Based
Outsourcing Solutions
Providing integrated workforce solutions by leveraging our leading brands.
Global “Career
Experts”, who enable
organizations to win by
helping their
employees succeed
People Transitioned
and Developed
70% of Global 500
80% of Fortune 500
Right Management : Global Career Experts
November 20, 2015 5 Right Management
Talent Shortages in 2015
Jonas Prising
CEO, ManpowerGroup
https://www.youtube.com/watch?v=6EyZndReq8k#t=61
Right Management : Global Career Experts
November 20, 2015 6 Right Management
Accelerating
Shifts in the
Human Age
Driving the need
for a more agile
workforce
Re-segmentation of Markets
Drives need for one-size-fits-one
Certain Uncertainty
Drives need for faster time-to-value
Economic Evolution
Drives talent mismatch
and talent shortage
Technological Innovations
Drives need for increased agility
• 50% of employees change careers
after 12-months
• 22% of organizations do not believe
that they have future leaders identified
for critical roles
Employees and employers have different
expectations around productivity
• 43% say work life balance is their
primary career aspiration, and only
10% associate career success with
high performance
• Only 25% of managers believes
their workforce effectively responds
to change
• Technology is increasing the
pace of change
• The lifecycle of skills is
decreasing
• By 2025 there will be more Millennials
in the workforce than there have been
people at any other time – are your
leaders prepared to lead them?
• 68% of managers are not engaged in
the career development of their
employees
Market Trends in The Human Age
Right Management : Global Career Experts
November 20, 2015 7 Right Management
Employers
Economic
Recovery
Shifting
Demographics
Rapid Advances
in Technology
Disruptive
Forces
Impacting the
World of Work
• Population decline
• Shrinking workforce
• Youth Unemployment
• Gender Inequality
• Disruption
• Collaboration
• Mobility
• Sheer speed
• Globally uneven
• Recession Risk
• Slow Job Creation
• Income Inequality
Talent in the Human Age – Certain Uncertainty
Employers need to capitalize on transient competitive advantage quickly –
to do this, talent is critical
Right Management : Global Career Experts
November 20, 2015 8 Right Management
Manpower
Talent
Shortage
2015 Survey
Right Management : Global Career Experts
November 20, 2015 9 Right Management
Factors Putting Pressure On Talent Strategies
November 20, 2015
1
2
3
4
5
Global Talent Mismatch
Multi-generational Diversity
Technological Innovation
Faster Innovation and Skills
cycles
Socialization, virtualization and
dispersion of the workforce
Right Management : Global Career Experts
November 20, 2015 10 Right Management
Employers Must Operate in a Dynamic Talent Environment
The shift in expectations requires “new rules” of engagement
High Demand TalentHigh Supply Talent
Right Management : Global Career Experts
November 20, 2015 11 Right Management
Leadership Trends
87%of organizations do not
believe they have
future leaders
identified to fill critical
roles.*
*Talent Management Accelerating Business Performance Survey.
** ManpowerGroup 2015 Talent Shortage Survey
46%of organizations
identify lack of future
leaders as a top
concern.*
13%believe their
organizations have
ample leadership
pipelines.**
The talent shortage is even worse with leaders.
Right Management : Global Career Experts
November 20, 2015 12 Right Management
Here’s what our leaders are saying about Career Management
“Organizations are
becoming more Complex”
“Career Guiding Principles:
Teammate Owned
Manager Supported
Organization Enabled”
“High Potentials are
important, but I need to
focus on the steady
Eddie
(High Performer)”
“Employees have to
develop their careers
using experiential
learning”
“It’s as simple as
everyone creating
an IDP”
“Career Plans
should only
be for the next
2-3 years”
“Career Development
should support your
career at your current
company but also when
you leave
“Leaders just don’t know
how to have career
conversations”
Right Management : Global Career Experts
November 20, 2015 13 Right Management
Experience, Exposure and Education
Mara Swan
EVP, Global Strategy and Talent, ManpowerGroup
Brand Leader, Right Management
https://www.youtube.com/watch?v=4zYZCYYDB7g
November 20, 2015
Right Management : Global Career Experts
November 20, 2015 14 Right Management
Discussion
Individuals with in-demand skills are
rejecting traditional corporate pathways
in favor of managing their own careers
on their own terms.
From “Job for Life”
to “Career for Me”
Question: In your respective organizations, what steps are you taking to Create
a Culture of Career?
Employees need to experience a development culture where
feedback is immediate and continual instead of tied to once a year
performance evaluations
Right Management : Global Career Experts
November 20, 2015 15 Right Management
New Reality
November 20, 2015
Organizations need to prioritize career development for employees or
else they will find it difficult to attract and retain the talent they need
to succeed.
Companies that do
this experience:
Right Management : Global Career Experts
November 20, 2015 16 Right Management
The shift from “job for life” to “career for me”
November 20, 2015
Right Management : Global Career Experts
November 20, 2015 17 Right Management
The Evolution in Career Management: Development
Right Management : Global Career Experts
November 20, 2015 18 Right Management
The Evolution in Career Management: Rewards
Right Management : Global Career Experts
November 20, 2015 19 Right Management
The Evolution in Career Management: Managers
Right Management : Global Career Experts
November 20, 2015 20 Right Management
A Mismatch Between Employees and Organizations
Alignment. Positivity. Engagement.
Creating a Culture of Career
Right Managements Point of View
Right Management : Global Career Experts
November 20, 2015 22 Right Management
Embedding Career Management Into Your Culture
A career development
philosophy affects every
aspect of the workplace,
from who is hired to how they
are developed and managed.
Hiring Practices
Development Practices
People Management
Practices
Right Management : Global Career Experts
November 20, 2015 23 Right Management
Developmental Practices
November 20, 2015
Organizations benefit from the
improved engagement and
increased productivity that follows
when employees are
equipped to take on new
challenges and opportunities.
Right Management : Global Career Experts
November 20, 2015 24 Right Management
People Management Practices
Two-thirds of individual performance drivers are tied to
career conversations.
Right Management : Global Career Experts
November 20, 2015 25 Right Management
The Alignment Model –
What is Career Management?
Focus on aligning
employees’ aspirations
to the organization’s
strategy in order to:
• Maximize attraction,
engagement, development,
retention and
transition of talent.
• More effectively manage its
people by linking careers to
broader talent frameworks
Employee
Needs and
Wants
Employer’
Needs and
Wants
Employee
Value
Proposition
Employer’
Value
Proposition
Alignment
Right Management : Global Career Experts
November 20, 2015 26 Right Management
Effective Career Development Framework for
Employees
November 20, 2015
Discovery
Personal
Branding
Action
Planning
Who am I?
• What do I enjoy most?
• What is important to me?
• What is my ideal work environment?
• What are my personal work/life priorities?
• What are my key strengths?
Where am I?
• Where is my career at now?
• How am I aligned with the needs of the organization?
• How am I perceived / What am I known for?
• How well do I promote my brand?
• What resources are at my disposal for managing my career?
Where am I going and how will I get there?
• What are my short and long term aspirations?
• Who can provide assistance or guidance?
• What are the action steps I need to take to accomplish my career goals?
• What are the potential opportunities and obstacles?
• How do I prepare for my career discussion with my manager?
Growing in Place
Growing in Function
Growing Within the Organization
Right Management : Global Career Experts
November 20, 2015 27 Right Management
Changing the Conversation
PERFORMANCE DISCUSSIONS CAREER COACHING DISCUSSIONS
Review of past performance
Relate present performance to future
opportunities
Job-specific strengths and weaknesses Broader skills, strengths, and potential
Leader as evaluator Leader as career coach
Focus on present job Focus on long-range planning
Linked to immediate
department/assignment needs
Linked to future needs of company
Leader-initiated and directed Employee-initiated and directed
Evaluative Developmental
Reporting relationship Collaborative relationship
Annual Frequent – as needed
Right Management : Global Career Experts
November 20, 2015 28 Right Management
Call to Action…
5 Questions to ask as you assess your organization’s journey towards “Creating
a Culture of Career”:
1. What are the assumptions behind our current talent management
practices? Are they still relevant to the diversity of our workforce and our
goals?
2. What new practices will we need in order to attract, develop and retain the
talent?
3. Are our managers prepared to have a career conversation with team
members, and help them develop career plans?
4. Are we providing learning opportunities for all employees to accelerate
growth at all skill levels?
5. Are we building a workplace culture of trust, transparency, and opportunity
so that our company becomes a talent destination?
November 20, 2015
“Change the Conversation”

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Creating a Culture of CareerFinal 111015

  • 1. Right Management November 20, 2015 “Creating a Culture of Career”
  • 2. Right Management : Global Career Experts November 20, 2015 2 Right Management Today’s Agenda November 20, 2015 • Global Trends Impacting Career Management • The New Career Paradigm • CHRO Perspective • Our Point of View
  • 3. Right Management : Global Career Experts November 20, 2015 3 Right Management ORGANIZATIONAL EFFECTIVENESS INDIVIDUAL DEVELOPMENT CAREER MANAGEMENT Right Management We’re the Global “Career Experts” within ManpowerGroup. We deliver smart, targeted solutions based on insights gathered from your organization and its leadership.
  • 4. Right Management : Global Career Experts November 20, 2015 4 Right Management 3+ Million ManpowerGroup – Global Workforce Experts Professional resourcing and project-based solutions Contingent and permanent recruitment Workforce Experts • Sourcing • Assessing • Training & Developing • Managing 80COUNTRIES 3,100 GLOBAL OFFICES 20.25B 2013 REVENUES 65 YEARS OF EXPERIENCE Outcome-Based Outsourcing Solutions Providing integrated workforce solutions by leveraging our leading brands. Global “Career Experts”, who enable organizations to win by helping their employees succeed People Transitioned and Developed 70% of Global 500 80% of Fortune 500
  • 5. Right Management : Global Career Experts November 20, 2015 5 Right Management Talent Shortages in 2015 Jonas Prising CEO, ManpowerGroup https://www.youtube.com/watch?v=6EyZndReq8k#t=61
  • 6. Right Management : Global Career Experts November 20, 2015 6 Right Management Accelerating Shifts in the Human Age Driving the need for a more agile workforce Re-segmentation of Markets Drives need for one-size-fits-one Certain Uncertainty Drives need for faster time-to-value Economic Evolution Drives talent mismatch and talent shortage Technological Innovations Drives need for increased agility • 50% of employees change careers after 12-months • 22% of organizations do not believe that they have future leaders identified for critical roles Employees and employers have different expectations around productivity • 43% say work life balance is their primary career aspiration, and only 10% associate career success with high performance • Only 25% of managers believes their workforce effectively responds to change • Technology is increasing the pace of change • The lifecycle of skills is decreasing • By 2025 there will be more Millennials in the workforce than there have been people at any other time – are your leaders prepared to lead them? • 68% of managers are not engaged in the career development of their employees Market Trends in The Human Age
  • 7. Right Management : Global Career Experts November 20, 2015 7 Right Management Employers Economic Recovery Shifting Demographics Rapid Advances in Technology Disruptive Forces Impacting the World of Work • Population decline • Shrinking workforce • Youth Unemployment • Gender Inequality • Disruption • Collaboration • Mobility • Sheer speed • Globally uneven • Recession Risk • Slow Job Creation • Income Inequality Talent in the Human Age – Certain Uncertainty Employers need to capitalize on transient competitive advantage quickly – to do this, talent is critical
  • 8. Right Management : Global Career Experts November 20, 2015 8 Right Management Manpower Talent Shortage 2015 Survey
  • 9. Right Management : Global Career Experts November 20, 2015 9 Right Management Factors Putting Pressure On Talent Strategies November 20, 2015 1 2 3 4 5 Global Talent Mismatch Multi-generational Diversity Technological Innovation Faster Innovation and Skills cycles Socialization, virtualization and dispersion of the workforce
  • 10. Right Management : Global Career Experts November 20, 2015 10 Right Management Employers Must Operate in a Dynamic Talent Environment The shift in expectations requires “new rules” of engagement High Demand TalentHigh Supply Talent
  • 11. Right Management : Global Career Experts November 20, 2015 11 Right Management Leadership Trends 87%of organizations do not believe they have future leaders identified to fill critical roles.* *Talent Management Accelerating Business Performance Survey. ** ManpowerGroup 2015 Talent Shortage Survey 46%of organizations identify lack of future leaders as a top concern.* 13%believe their organizations have ample leadership pipelines.** The talent shortage is even worse with leaders.
  • 12. Right Management : Global Career Experts November 20, 2015 12 Right Management Here’s what our leaders are saying about Career Management “Organizations are becoming more Complex” “Career Guiding Principles: Teammate Owned Manager Supported Organization Enabled” “High Potentials are important, but I need to focus on the steady Eddie (High Performer)” “Employees have to develop their careers using experiential learning” “It’s as simple as everyone creating an IDP” “Career Plans should only be for the next 2-3 years” “Career Development should support your career at your current company but also when you leave “Leaders just don’t know how to have career conversations”
  • 13. Right Management : Global Career Experts November 20, 2015 13 Right Management Experience, Exposure and Education Mara Swan EVP, Global Strategy and Talent, ManpowerGroup Brand Leader, Right Management https://www.youtube.com/watch?v=4zYZCYYDB7g November 20, 2015
  • 14. Right Management : Global Career Experts November 20, 2015 14 Right Management Discussion Individuals with in-demand skills are rejecting traditional corporate pathways in favor of managing their own careers on their own terms. From “Job for Life” to “Career for Me” Question: In your respective organizations, what steps are you taking to Create a Culture of Career? Employees need to experience a development culture where feedback is immediate and continual instead of tied to once a year performance evaluations
  • 15. Right Management : Global Career Experts November 20, 2015 15 Right Management New Reality November 20, 2015 Organizations need to prioritize career development for employees or else they will find it difficult to attract and retain the talent they need to succeed. Companies that do this experience:
  • 16. Right Management : Global Career Experts November 20, 2015 16 Right Management The shift from “job for life” to “career for me” November 20, 2015
  • 17. Right Management : Global Career Experts November 20, 2015 17 Right Management The Evolution in Career Management: Development
  • 18. Right Management : Global Career Experts November 20, 2015 18 Right Management The Evolution in Career Management: Rewards
  • 19. Right Management : Global Career Experts November 20, 2015 19 Right Management The Evolution in Career Management: Managers
  • 20. Right Management : Global Career Experts November 20, 2015 20 Right Management A Mismatch Between Employees and Organizations
  • 21. Alignment. Positivity. Engagement. Creating a Culture of Career Right Managements Point of View
  • 22. Right Management : Global Career Experts November 20, 2015 22 Right Management Embedding Career Management Into Your Culture A career development philosophy affects every aspect of the workplace, from who is hired to how they are developed and managed. Hiring Practices Development Practices People Management Practices
  • 23. Right Management : Global Career Experts November 20, 2015 23 Right Management Developmental Practices November 20, 2015 Organizations benefit from the improved engagement and increased productivity that follows when employees are equipped to take on new challenges and opportunities.
  • 24. Right Management : Global Career Experts November 20, 2015 24 Right Management People Management Practices Two-thirds of individual performance drivers are tied to career conversations.
  • 25. Right Management : Global Career Experts November 20, 2015 25 Right Management The Alignment Model – What is Career Management? Focus on aligning employees’ aspirations to the organization’s strategy in order to: • Maximize attraction, engagement, development, retention and transition of talent. • More effectively manage its people by linking careers to broader talent frameworks Employee Needs and Wants Employer’ Needs and Wants Employee Value Proposition Employer’ Value Proposition Alignment
  • 26. Right Management : Global Career Experts November 20, 2015 26 Right Management Effective Career Development Framework for Employees November 20, 2015 Discovery Personal Branding Action Planning Who am I? • What do I enjoy most? • What is important to me? • What is my ideal work environment? • What are my personal work/life priorities? • What are my key strengths? Where am I? • Where is my career at now? • How am I aligned with the needs of the organization? • How am I perceived / What am I known for? • How well do I promote my brand? • What resources are at my disposal for managing my career? Where am I going and how will I get there? • What are my short and long term aspirations? • Who can provide assistance or guidance? • What are the action steps I need to take to accomplish my career goals? • What are the potential opportunities and obstacles? • How do I prepare for my career discussion with my manager? Growing in Place Growing in Function Growing Within the Organization
  • 27. Right Management : Global Career Experts November 20, 2015 27 Right Management Changing the Conversation PERFORMANCE DISCUSSIONS CAREER COACHING DISCUSSIONS Review of past performance Relate present performance to future opportunities Job-specific strengths and weaknesses Broader skills, strengths, and potential Leader as evaluator Leader as career coach Focus on present job Focus on long-range planning Linked to immediate department/assignment needs Linked to future needs of company Leader-initiated and directed Employee-initiated and directed Evaluative Developmental Reporting relationship Collaborative relationship Annual Frequent – as needed
  • 28. Right Management : Global Career Experts November 20, 2015 28 Right Management Call to Action… 5 Questions to ask as you assess your organization’s journey towards “Creating a Culture of Career”: 1. What are the assumptions behind our current talent management practices? Are they still relevant to the diversity of our workforce and our goals? 2. What new practices will we need in order to attract, develop and retain the talent? 3. Are our managers prepared to have a career conversation with team members, and help them develop career plans? 4. Are we providing learning opportunities for all employees to accelerate growth at all skill levels? 5. Are we building a workplace culture of trust, transparency, and opportunity so that our company becomes a talent destination? November 20, 2015 “Change the Conversation”