Communication
An Introduction
Objectives
• Understand the two requirements of effective
communication
• Describe the difference between talking and
writing, and listening and reading
• Explain the elements of good written
communication
Communication
• Communication is the
conveying of
information.

• How is communication
done?
Exercise 1
• What is in the bag?

Gestures only
Communication Paradigm

Talking

Listening

Writing

Reading
Exercise 2
• What is in the bag?

Limited vocabulary
a) Big
b) Small
c) Black
d) White
e) One
f) Two
g) Many
h) Round
i) Square
Four Types of Writing
As a
friend/family

As a College
Student

As a Citizen

As a
Professional
Exercise 3
• What is in the bag?

Foreign Language
Talking & Listening
• Needs a listener
• Needs to use a common
language
• Contemporaneous
• Flexible
• Often informal and
ungrammatical

• Needs a talker
• Needs to understand
the language
• Gives feed back
– Asks questions
– Interrupts
– Body language
Writing & Reading
• Needs a reader
• Needs to use a common
language
• Distant
• Inflexible
• More grammatical and
formal

• Needs a writer
• Needs to understand
the language
• Writer not present
• Cannot ask questions
• Uses grammar to
understand content
Effective
Writing

Calvin & Hobbs by
Bill Waterson
Considerations
• Purpose
• Audience
• Meaning
• Structure
• Formality
• Grammar
• Vocabulary
Purpose
• What is the goal of the communication?
• The purpose will influence all other
considerations
Audience
•
•
•
•
•

Who is going to read it?
What is his or her language skills?
What is his or her vocabulary level?
What is the reader’s general knowledge?
What questions will the reader ask?
Meaning
•
•
•
•

Looks at what is being said
Determines why it needs to be said
Asks if what is being said is what is meant
Drives the structure, formality, vocabulary and
grammar
Structure
• How the information is put together
• The layout of the communication
– E-mail
– Research paper
– Essay
• Description
• Definition
• Process
Formality
• Formality is how casual the writing is
• This is determined by the purpose and the
audience
• It is a matter of degree not yes or no.
Formal

Buttock

Informal

Rump

Behind

Caboose

Ass
Vocabulary
• It is through words that
ideas are expressed
• The more words one
has the better able to
express one’s ideas

•
•
•
•
•
•
•
•

Fair
Just
Equitable
Impartial
Unprejudiced
Unbiased
Objective
Dispassionate
Grammar
• The basic rules of
language
• Used to understand
vocabulary
• All languages have
grammar, including
computer languages

• A brigant was bending
toward the wind.
• Man the dog big the bit.
Units of Thought

Sentences
Paragraphs
Essays
Sentences

Sentences
• Sentences are the basic unit of thought
• Formal writing requires full sentences

Paragraphs
Essays
Sentence Examples
• Jack went to the store.
• Although Jack went to the store yesterday, he forgot
to buy eggs.
• Although Jack went to the store yesterday, he forgot
to buy eggs, so he went to the store again today.
• Although Jack went to the store yesterday, he forgot
to buy eggs, so he went to the store again today
where he ran into Cindy, his ex-girlfriend.
Sentences

Paragraphs

Paragraphs
Essays

• Paragraph is a group of sentences around a single
topic
• The single topic is called the topic sentence
• All other sentences support the topic sentence
• How many sentences are required in a paragraph? –
As many as one needs!
Topic Sentence
• The main idea of a paragraph
• It is a sentence and an opinion
• All other sentences in the paragraph help
prove the topic sentence
– Facts
– Examples
– Details

• A shift in idea means a new paragraph.
Paragraph Example
Walt Disney World and its neighboring theme parks are
undoubtedly responsible for Orlando’s earning the distinction
“the world’s most popular vacation destination.” Tens of
millions of people visit Central Florida every year, primarily to
see the home of Mickey Mouse. People who lived in Orlando
prior to the construction of Disney’s entertainment empire
have watched their small town grow into a sprawling city with
hundreds of hotels, shopping malls, souvenir shops, and bedroom
communities.
Exploring Central Florida –Benjamin D. Brotemarkle
Sentences

Essays

Paragraphs
Essays

• A collection of paragraphs around a central
idea.
• This central idea is called a thesis statement
• Each paragraph supports that idea.
• Essays are individual reflections on a topic
• How may paragraphs to an essay? As many as
one needs!
Secrets to Good Communication
Good
Grammar

Good
Vocabulary

Good
Organizatio
n

Clear
Purpose

Clear
Audience

Good
Thinking
Summary
• Good writing involves good communication
• An essay is a collection of paragraphs about
one idea
• A paragraph is a collection of sentences about
one idea.
• Clear, concise thoughts equal good
communication

Communication

  • 1.
  • 2.
    Objectives • Understand thetwo requirements of effective communication • Describe the difference between talking and writing, and listening and reading • Explain the elements of good written communication
  • 3.
    Communication • Communication isthe conveying of information. • How is communication done?
  • 4.
    Exercise 1 • Whatis in the bag? Gestures only
  • 5.
  • 6.
    Exercise 2 • Whatis in the bag? Limited vocabulary a) Big b) Small c) Black d) White e) One f) Two g) Many h) Round i) Square
  • 7.
    Four Types ofWriting As a friend/family As a College Student As a Citizen As a Professional
  • 8.
    Exercise 3 • Whatis in the bag? Foreign Language
  • 9.
    Talking & Listening •Needs a listener • Needs to use a common language • Contemporaneous • Flexible • Often informal and ungrammatical • Needs a talker • Needs to understand the language • Gives feed back – Asks questions – Interrupts – Body language
  • 10.
    Writing & Reading •Needs a reader • Needs to use a common language • Distant • Inflexible • More grammatical and formal • Needs a writer • Needs to understand the language • Writer not present • Cannot ask questions • Uses grammar to understand content
  • 11.
  • 12.
    Considerations • Purpose • Audience •Meaning • Structure • Formality • Grammar • Vocabulary
  • 13.
    Purpose • What isthe goal of the communication? • The purpose will influence all other considerations
  • 14.
    Audience • • • • • Who is goingto read it? What is his or her language skills? What is his or her vocabulary level? What is the reader’s general knowledge? What questions will the reader ask?
  • 15.
    Meaning • • • • Looks at whatis being said Determines why it needs to be said Asks if what is being said is what is meant Drives the structure, formality, vocabulary and grammar
  • 16.
    Structure • How theinformation is put together • The layout of the communication – E-mail – Research paper – Essay • Description • Definition • Process
  • 17.
    Formality • Formality ishow casual the writing is • This is determined by the purpose and the audience • It is a matter of degree not yes or no. Formal Buttock Informal Rump Behind Caboose Ass
  • 18.
    Vocabulary • It isthrough words that ideas are expressed • The more words one has the better able to express one’s ideas • • • • • • • • Fair Just Equitable Impartial Unprejudiced Unbiased Objective Dispassionate
  • 19.
    Grammar • The basicrules of language • Used to understand vocabulary • All languages have grammar, including computer languages • A brigant was bending toward the wind. • Man the dog big the bit.
  • 20.
  • 21.
    Sentences Sentences • Sentences arethe basic unit of thought • Formal writing requires full sentences Paragraphs Essays
  • 22.
    Sentence Examples • Jackwent to the store. • Although Jack went to the store yesterday, he forgot to buy eggs. • Although Jack went to the store yesterday, he forgot to buy eggs, so he went to the store again today. • Although Jack went to the store yesterday, he forgot to buy eggs, so he went to the store again today where he ran into Cindy, his ex-girlfriend.
  • 23.
    Sentences Paragraphs Paragraphs Essays • Paragraph isa group of sentences around a single topic • The single topic is called the topic sentence • All other sentences support the topic sentence • How many sentences are required in a paragraph? – As many as one needs!
  • 24.
    Topic Sentence • Themain idea of a paragraph • It is a sentence and an opinion • All other sentences in the paragraph help prove the topic sentence – Facts – Examples – Details • A shift in idea means a new paragraph.
  • 25.
    Paragraph Example Walt DisneyWorld and its neighboring theme parks are undoubtedly responsible for Orlando’s earning the distinction “the world’s most popular vacation destination.” Tens of millions of people visit Central Florida every year, primarily to see the home of Mickey Mouse. People who lived in Orlando prior to the construction of Disney’s entertainment empire have watched their small town grow into a sprawling city with hundreds of hotels, shopping malls, souvenir shops, and bedroom communities. Exploring Central Florida –Benjamin D. Brotemarkle
  • 26.
    Sentences Essays Paragraphs Essays • A collectionof paragraphs around a central idea. • This central idea is called a thesis statement • Each paragraph supports that idea. • Essays are individual reflections on a topic • How may paragraphs to an essay? As many as one needs!
  • 27.
    Secrets to GoodCommunication Good Grammar Good Vocabulary Good Organizatio n Clear Purpose Clear Audience Good Thinking
  • 28.
    Summary • Good writinginvolves good communication • An essay is a collection of paragraphs about one idea • A paragraph is a collection of sentences about one idea. • Clear, concise thoughts equal good communication