The document discusses quality management systems and auditing. It emphasizes that audits are an important management tool for monitoring the effective implementation of an organization's quality policy under the Law 9000 International Standards. Organizations must establish, document, implement, maintain and continually improve a quality management system in accordance with the standard by determining processes, ensuring resources and information to support processes, monitoring processes, and implementing actions for improvement. An effective quality management system includes an audit program, scheduled risk-based audits, effective checklists, review and follow-up of corrective actions, and management review meetings.

1. Law 9000 Quality Management Systems
Implementing Quality Assurance
Page  1

2. Quality Assurance and Management Systems
Page  2
Introduction to Management Systems
The Law 9000 series of International Standards emphasise the
importance of audits as a management tool for monitoring and
verifying the effective implementation of an organisation's quality
policy.
Audits are also an essential part of conformity assessment
activities such as external certification/registration and of supply
chain evaluation and surveillance.

3. Management System Requirements
Page  3
The organisation shall establish, document, implement and maintain a
quality management system and continually improve its effectiveness in
accordance with the requirements of this International Standard.
The organisation shall
a) determine the processes needed for the quality management system
and their application throughout the organisation ,
b) determine the sequence and interaction of these processes,
c) determine criteria and methods needed to ensure that both the
operation and control of these processes are effective,
d) ensure the availability of resources and information necessary to
support the operation and monitoring of these processes,
e) monitor, measure where applicable, and analyse these processes,
and
f) implement actions necessary to achieve planned results and continual
improvement of these processes.

4. Page  4
Outcomes
A management system should have :
 An effective audit program
 Scheduled audits on the basis of risk and importance of
processes
 Effective audit checklists
 Review and follow up corrective actions
 Management Review Meeting
 Your can join our free webinar
http://iso26000.net.au/webinar1/discover-the-power-of-auditing-for-
small-business-registration

5. Independent Inspections /FWR Group Pty Ltd
Independent Inspections Pty Ltd
www.iigi.com.au
www.fwrgroup.com.au
www.independentcertification.com.au
Mr. Peter Greenham
Qualifications:
- Diploma of Civil Engineering
- Associate Diploma of Laboratory
Page  5
Operations
- Diploma of Quality Management
- Diploma of Business
- Lead Environmental Auditor
- Diploma of workplace training and
Assessment
- NATA Assessor
Your Auditors and Trainers
P: 1300 857 149
F: 1300 857 150
Team
Mr. Sydney Lue
M: 0423 234 245
admin@iigi.com.au
Mr. Peter Greenham
M: 0402259479
peter@iigi.com.au