The document outlines the importance of a Quality Management System (QMS) based on ISO 9001:2015, which helps organizations communicate quality requirements and enhance employee performance. It details the principles, benefits, and documentation requirements of ISO 9001:2015, emphasizing the need for structured quality manuals, procedures, exhibits, and audit checklists. Additionally, it promotes a documentation kit offered by Global Manager Group for organizations seeking ISO certification.

1. By Global Manager Group

2. What is Quality Management System?
A quality management system is a management technique used to
communicate to employees what is required to produce the desired
quality of products and services and to influence employee actions to
complete tasks according to the quality specifications.
ISO 9001:2015 specifies the requirements for a quality management
system. Organizations use the ISO 9001:2015 standard to specify the
ability to consistently provide products and services that meet customer
and regulatory requirements. It is the most popular standard in the ISO
9000 and the only standard of the series to which organizations can be
certified.
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3. Principles of ISO 9001:2015 - QMS
 Customer Focus
 Leadership
 Involvement of People
 ProcessApproach
 System Approach to Management
 Continual Improvement
 Factual Approach to Decision - Making.
 Mutually Beneficial Supplier Relationship
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4. Key Benefits of ISO 9001:2015 Certification
Allows you to become a more consistent competitor in your
marketplace
 Better quality management helps you meet customer needs
 More efficient ways of working will save time, money and resources
 Improved operational performance will cut errors and increase
profits
 Motivate and engage staff with more efficient internal processes
 Win more high value customers with better customer service
 Broaden business opportunities by demonstrating compliance
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5. ISO 9001:2015 Documentation Requirements
The ISO 9001:2015 documents basic requirements for an organization
to establish, document, implement, and maintain a quality management
system and continually improve its effectiveness in accordance with the
requirements of this International Standard. There are specific ISO
9001:2015 documentation requirements that need to be fulfill which
provides better control over implemented QMS system. List of such
requirements for better understanding quality system as per ISO
9001:2015 are as below:
 Quality Manual
 Quality Procedures
 Process Approach
 Standard Operating Procedures
 Exhibits
 Sample Forms and Templates
 ISO 9001:2015 Audit Checklist
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6. Quality Manual
The QMS system documentation standard prescribes the minimum
requirements for the content of a quality manual. The standard
recognizes that the structure and format of the manual will depend on
the size, culture and complexity of the organization. The ISO 9001:2015
Manual is designed to implements best quality management system as
well as accelerates documentation process.
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7. Quality Procedure
The Quality Procedures are the essence of the ISO 9001:2015
documentation. The ISO 9001 quality procedures explicitly describe how
certain key processes within the company must be performed, and who
is responsible for them. Ideally, the quality procedures and the quality
manual are combined in a single user-friendly document.
 Procedure for documented information
 Procedure for corrective action
 Procedure for internal audit
 Procedure for management review
 Procedure for Risk Management
 Procedure for Training
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8. Process Approach
Process Approach covers guideline for processes, flow chart and
process model useful for process mapping. It covers process flow chart
and activities of all the main and critical processes with input - output
matrix and reference of documented information generated by process
for manufacturing organization. It helps any organization in process
mapping as well as preparing process documents for own organization.
In Input and output matrix process wise risk and opportunity as well as
mitigation plan for risk is given.
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9. Standard Operating Procedures
Standard Operating Procedures provide step by step instructions for
performing a single activity. It helps to ensure consistency, accuracy and
quality of the organization. A Standard Operating Procedure describes
how to undertake a specific part of a function, or activity. It is similar to a
procedure but is characterized by increased focus and further detail on a
particular task. A SOP is mandatory, and must be subordinate to a
procedure.
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10. Exhibits
The ISO 9001:2015 Exhibits are very helpful tool to teach all employees
and staff about how to implements and improvements quality
requirements for organization and get number of benefits. Following are
list of Exhibits covering all the details of ISO 9001:2015 requirements.
 Skill requirements
 Multi skill requirements
 Disposal Of Non – Conforming products
 Operation control plan
 Quality Plan – Incoming Inspection and Testing
 Material specifications
 Document Identification and Codification System
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11. Sample Forms and Templates
Forms and templates are a way of documenting that the policies,
procedures, and work instructions have been followed. Records may be
forms that are filled out, a stamp of approval on a product, or a signature
and date on some type of document, such as routing sheet. Records are
used to provide traceability of actions taken on a specific product or
batch of products. They provide data for corrective actions and a way of
recalling products, if necessary.
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12. ISO 9001:2015 Audit Checklist
The ISO 9001:2015 Audit Checklist is a good tool or the internal to make
audit questionnaire while auditing and make effectiveness in auditing. It
covers sample audit questions based on all the ISO 9001:2015
requirements. It also covers department wise questions like marketing,
purchase, production, quality control, engineering and utility,
maintenance, top management, stores, packing & dispatch,
administration & training, research and development and M.R. areas
and It can be used as a very good tool for logically auditing during
internal audit for quality management system's certification.
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13. ISO 9001:2015 Documentation Kit
Global Manager Group provides ISO 9001:2015 Documentation kit that
having sample documents required for ISO 9001:2015 Certification. It
contains all documents that covers all such requirements standard. The
ISO 9001:2015 manual to ISO 9001:2015 audit checklist are provided in
editable format that serves as the primary source of documentation.
The ready to use ISO 9001:2015 Documentation Kit is taking care of all
clauses defined in quality management certification standard as well as
it satisfies governing general requirements to create own documents for
their company in couple of days.
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14. Global Manager Group is the first company that introduces Online
Consultancy by offering International System Certification Documentation
and Auditor Training Packages available on website @
Follow us :For further inquiry contact us :
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