1. RODNEY NEWSOM
1582 Tutwiler Avenue
Memphis, Tennessee 38107
Cellular Phone: (901) 438-6268
Email: newsom10@msn.com
OBJECTIVE: I am seeking employment with a progressive company. I am seeking to be a
member of a team that is committed to success and has high values. I look forward to utilizing
the skills that I have developed to help achieve company goals while building a successful team.
Qualifications
I have excellent organizational and leadership skills. I am able to communicate well with others
and have the ability to assign and delegate duties. I have proven to have the ability to motivate
staff members and I possess strong problem-solving abilities. I also have solid computer skills
and understand how to operate administrative software. I have worked with company
developed WMS programs as well as AIMS, SAP and PeopleSoft.
Education & Training
High School Diploma, Dwight D. Eisenhower High School, Chicago IL.
Basic Training, Lackland Air Force Base, San Antonio TX.
Accounting & Finance Technical School, Wichita Falls, TX.
Leadership Development Academy, Wichita Falls, TX.
Leadership Training Course, Dallas ,TX.
Union Avoidance Training, Memphis, TN.
Conflict Resolution Training, Dallas, TX.

2. Employment History
2012 – Present Operations Manager, WAI Global
I am currently in the role of Operations Manager and my areas of responsibilities are the
receiving, inventory and returns departments. I manage the daily workflow in both
departments with 3 direct reports and 40 indirect reports. I am responsible for ensuring that all
the returns, receiving and the inventory departments operate within budget while achieving
company set goals. I am responsible for ensuring that all facility safety, quality and productivity
goals are met. I am also accountable for customer relations with our customers by working in
conjunction with the customer service reps. and directly with the customers to achieve
customer satisfaction.
2008-2012 Operations Manager, Newegg.com
My responsibilities include but not limited to managing the facility budget, developing ways to
increase warehouse productivity and decrease errors. Control warehouse associated costs and
control P&L. I was responsible for the security of the facility, safety and employee morale.
Create reports for the corporate office and conduct monthly facility meetings with all
employees. I was responsible for overseeing the overall operation of the facility.
2007-2008 Outbound Manager, Newegg.com
Responsibilities include, managing the daily outbound operations for the warehouse. Duties
included utilizing all available resources to achieve a 100% same day ship out percentage,
reducing shipping errors, building teamwork, maintaining the proper shipping supply levels,
maintaining attendance records, employee counseling and conducting departmental meetings.
2005-2006 Inventory Supervisor, Newegg.com
Supervised the picking and stocking operation in two warehouses using a pick to light system.
Duties included planning and managing the quarterly physical inventories for the warehouse. I
was responsible for the hiring and training of new employees. I was accountable for day-to-day
productivity and quality in the outbound operation.
2002-2005 Distribution Supervisor, Cardinal Health
I supervised the outbound shipping operations for base business and the Valuelink operations.
I ensured proper administration of all company policies and procedures. Accountable for day

3. to-day productivity and quality in the outbound shipping department. I was responsible for
hiring and training of new and existing personnel.
1998-2002 Distribution Coordinator, Allegiance Healthcare
Supervised order picking/ shipping to Regional Med, Methodist North, Methodist Germantown,
and Methodist Central Hospitals. Responsible for inbound receivings in the Valuelink operation.
Conducted daily shift meetings, hired and trained new and existing employees on daily
functions.
Individual Performance
Rodney D. Newsom
1582 Tutwiler Ave.
Memphis, Tn. 38107
WAI Global
Project Manager on successful re-warehousing project which has greatly contributed to the
increased productivity of the Outbound Operation.
Increased on time shipping percentage in small parcel shipping to 100%
Installed inbound packaging area in the receiving dept. which has decreased the wait time for
product being placed into a pickable location.
UPS receiving decreased from 72 hours receiving time to 24 hours
UPS returns reduced from 7 days to 24 hours process time
Freight returns reduced from 2 months to 72 hours process time
Achieved a first for the facility by ensuring that all items were assigned to a single location
which has decreased the amount of picking errors
Reduced air picks from 11% to 7.8 % by slotting the fast moving product

4. Successfully combined the 3rd shift inventory and receiving teams to create a single 3rd shift
inventory team. This allowed us to reduce our manpower by 3 associates on 3rd shift with no
decline in productivity
Newegg.com
Increased productivity by 30% and errors reduced by 75%.
Reduced over time by 90% and thereby increased morale.
Increased same day ship out percentage from 92% to 100%. The company goal is 98%.
Planned and organized the first successful physical inventory. The facility improved from 7th to
1st in inventory accuracy within the company network.
The facility went from 90% temps to 100% full time associates.
Received two “Silver Star Awards” in 2011 for over achieving on facility and company goals and
implementing a new pick/pack operation in the warehouse that reduced picking and shipping
time.
Reduced worker's comp incidents by 95%.
Empowered and trained several associates who have now moved on to various leadership
positions within the company.
Cardinal Health
Reduced Labor Cost per Pick over fiscal year 2004 by 3%
Reduced Overtime in picking from 35% to 8%.
Reduced Overtime time in Valuelink Dept. From 29% to 10%.
Improved employee safety through training, documented communications and meetings.
Reduced misdirected freight, pod unacceptable, short ships and picking errors by 25% over
fiscal year 2004.

5. Received the "Chairman's Award in 2003 for dedicated service in achieving all of the facility
goals.
Organized Quality Control Teams to reduce errors.
Created and organized training manuals for new employees using word, excel and PowerPoint
programs.
Established and organized new Valuelink operations in Methodist North and Methodist Central
Hospitals.
Created spreadsheets to track Overtime and Productivity.