Natalie Sannan is an operations manager with over 15 years of experience at Kroger Inc. She has held various roles such as operations assistant store manager, associate relations manager, and cashier. She has a bachelor's degree in business management and is a certified food safety manager. Her skills include inventory management, budgeting, customer service, staff training, and meeting compliance regulations.

1. NATALIE SANNAN
 836 N. South Street Wilmington, Ohio
 Cell: 937-218-8612
 nataliesannan@gmail.com
Professional Summary
Versatile Operations Manager focusedon team building and talent development. Drivento surpass company goals while
thriving in deadline-driven environments.
Skills-
 Inventory Management
 Budget management
 Safety oriented
 Customer relations
 Bank deposit procedures
 Merchandising
 Goal-oriented
 Opening and closing procedures
 Word processing
 MS Office proficient
 Customer-oriented
 Staff trainingand development
 Detail-oriented
 Critical thinking
 Meeting minutes
 Filing and data archiving
 HIPAA compliance
 OSHA compliance
 Quality assurance
 Workers' compensation knowledge
 Employee scheduling
Work History
Operations Assistant Store Manager 7/2015 to current
Kroger Inc. – Cincinnati, Ohio
 Interviewed job candidates and made staffing decisions.
 Counted cash drawers and made bank deposits.
 Managed staff of 120-320 sales associates,
 Assigned employees to specific duties to best meet the needs of the store.
 Implemented a new ordering process and identified poor work habits to improve process effectiveness.
 Formulate a budget and help ensure that the store stays onbudget
 Scheduled and led weekly store meetings for all employees.
 Conduct food safety inspections.
Associate Relations Manager 9/2009- 7/2015
Kroger Inc. – Cincinnati, Ohio
 Kept the Store staffed with skilled employees who fall in line with the company’s core values
 Maintained employee records in a neat and organized fashion.
 Made appropriate changes as the company dictated.
 Made sure that pay codes were out in accurately and appropriately.
 Accountable for maintaining and continuing associate training to meet the goals of the company.
 Conducted orientations to ensure that the new hires had a grasp onthe expectations of the company.
Cashier, 08/2003 to 07/2008
Kroger Inc. – Milford, Ohio
 Customer service.
 Time management.
 Money Management.
 Generated repeat business through exceptional customer service.

2. Education:
Bachelor’s Degree in business Management
University of Phoenix 2011
Certifications
Certified Food Safety Manager (2015)