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NATALIE SANNAN
 836 N. South Street Wilmington, Ohio
 Cell: 937-218-8612
 nataliesannan@gmail.com
Professional Summary
Versatile Operations Manager focusedon team building and talent development. Drivento surpass company goals while
thriving in deadline-driven environments.
Skills-
 Inventory Management
 Budget management
 Safety oriented
 Customer relations
 Bank deposit procedures
 Merchandising
 Goal-oriented
 Opening and closing procedures
 Word processing
 MS Office proficient
 Customer-oriented
 Staff trainingand development
 Detail-oriented
 Critical thinking
 Meeting minutes
 Filing and data archiving
 HIPAA compliance
 OSHA compliance
 Quality assurance
 Workers' compensation knowledge
 Employee scheduling
Work History
Operations Assistant Store Manager 7/2015 to current
Kroger Inc. – Cincinnati, Ohio
 Interviewed job candidates and made staffing decisions.
 Counted cash drawers and made bank deposits.
 Managed staff of 120-320 sales associates,
 Assigned employees to specific duties to best meet the needs of the store.
 Implemented a new ordering process and identified poor work habits to improve process effectiveness.
 Formulate a budget and help ensure that the store stays onbudget
 Scheduled and led weekly store meetings for all employees.
 Conduct food safety inspections.
Associate Relations Manager 9/2009- 7/2015
Kroger Inc. – Cincinnati, Ohio
 Kept the Store staffed with skilled employees who fall in line with the company’s core values
 Maintained employee records in a neat and organized fashion.
 Made appropriate changes as the company dictated.
 Made sure that pay codes were out in accurately and appropriately.
 Accountable for maintaining and continuing associate training to meet the goals of the company.
 Conducted orientations to ensure that the new hires had a grasp onthe expectations of the company.
Cashier, 08/2003 to 07/2008
Kroger Inc. – Milford, Ohio
 Customer service.
 Time management.
 Money Management.
 Generated repeat business through exceptional customer service.
Education:
Bachelor’s Degree in business Management
University of Phoenix 2011
Certifications
Certified Food Safety Manager (2015)

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Natalie Sannan resume

  • 1. NATALIE SANNAN  836 N. South Street Wilmington, Ohio  Cell: 937-218-8612  nataliesannan@gmail.com Professional Summary Versatile Operations Manager focusedon team building and talent development. Drivento surpass company goals while thriving in deadline-driven environments. Skills-  Inventory Management  Budget management  Safety oriented  Customer relations  Bank deposit procedures  Merchandising  Goal-oriented  Opening and closing procedures  Word processing  MS Office proficient  Customer-oriented  Staff trainingand development  Detail-oriented  Critical thinking  Meeting minutes  Filing and data archiving  HIPAA compliance  OSHA compliance  Quality assurance  Workers' compensation knowledge  Employee scheduling Work History Operations Assistant Store Manager 7/2015 to current Kroger Inc. – Cincinnati, Ohio  Interviewed job candidates and made staffing decisions.  Counted cash drawers and made bank deposits.  Managed staff of 120-320 sales associates,  Assigned employees to specific duties to best meet the needs of the store.  Implemented a new ordering process and identified poor work habits to improve process effectiveness.  Formulate a budget and help ensure that the store stays onbudget  Scheduled and led weekly store meetings for all employees.  Conduct food safety inspections. Associate Relations Manager 9/2009- 7/2015 Kroger Inc. – Cincinnati, Ohio  Kept the Store staffed with skilled employees who fall in line with the company’s core values  Maintained employee records in a neat and organized fashion.  Made appropriate changes as the company dictated.  Made sure that pay codes were out in accurately and appropriately.  Accountable for maintaining and continuing associate training to meet the goals of the company.  Conducted orientations to ensure that the new hires had a grasp onthe expectations of the company. Cashier, 08/2003 to 07/2008 Kroger Inc. – Milford, Ohio  Customer service.  Time management.  Money Management.  Generated repeat business through exceptional customer service.
  • 2. Education: Bachelor’s Degree in business Management University of Phoenix 2011 Certifications Certified Food Safety Manager (2015)