1. Akhillesh Kumar
Phone: (M) +91 9958333945 Email: akhileshkumarnfc@gmail.com
B-15 Ambedkar city Noida,
Seeking managerial assignments that would facilitate the maximum utilization and application of
my broad skills and expertise in making a positive difference to the organization
Areas of Expertise
Self motivated , p erformance-d riven character
Pleasan t and effective team- worker.
Relationsh ip bu ild ing ability at all levels.
Excellent commu nication, p resentation and p roblem solvin g skills.
Strongly belief in p roviding qu ality service.
Detail oriented with ability to work und er p ressu re and strict d ead lines
Strategic sales p lann ing.
Quality Assurance
Team building/staff training
CORE STRENGTHS
Customer Relationship Management
Team Management
Cash Management
Procedures P & L
Inventory & Finance Management
Recruitment & Training
Proactive and Industrious
L.S.M Activity
EMPLOYMENT CHRONICLE
26th
July-2007’ To 30th
May-2015 at Devyani International Ltd. as
Assistant Restaurant Manager (Pizza Hut)
Store Manager at Crazy Noodles (Jun-2015-Till Date)
Taste Buds Pvt.Ltd Noida-201301
Key Deliverables:
Controlled food efficiency by following the wastage controlled & S.O.P are
product making, maintaining labor costs and Profit & Loss accounts on a
daily basis
Handled and resolved all customer complaints
Total Customer Satisfaction - Each customer's visit to the outlet meets or
exceeds the customer's expectation of Quality, Service, Cleanliness and
Value.
Sales Growth - Total customer satisfaction resulting in comparable sales and
transaction count growth
Supplier and Vendor Development (Packaging ,Raw material ,Equipments
etc)
Ensuring maximum customer satisfaction by closely interacting with in-house
& potential guests to understand their requirements & customizing products
& services with optimum resource utilization.
Managing the overall profitability of operations with strategic utilization &
deployment of available resources to achieve organizational objectives and
operating standards; plan, organize and priorities time/ workload in order to
accomplish tasks and meet deadlines.
2. Trained team members and handled audits of CHAMPS check, TMTS and CER
Managed Revenue, Store Operations, Stock & Inventory and Corporate Tie-
ups
Optimum Profit - A bottom-line profit that is appropriate for the outlet's sales
leve
TRAININGS
LAS (Leading A Shift) certified by Yum
LAR (Leading A Restaurant )certified by YUM
DC LAS (LEADING A SHIFT MODULE):
1 Customer Maniac
2 Cleanliness & Food Safety
3 Safety & Security
4 Emergency Situations
5 Basic HR
6 Inventory
7 Product Quality
8 Shift Labor
9 Cash Control
10 Ordering
11 Open, Shift Change & Close
1.Home Service Modules – 1
DC LAR (LEADING A RESTAURANT MODULE):
11 Recognition
12 One ON One Training
13 Restaurant Audits
14 Forecasting
15 Managing Food & Paper Cost
16 Managing Labor
17 Managing Semi Variable
18 Managing Equipment & Facilities
19 Managing Restaurant Finance
ACADEMICS
Pursuing M B A with specialization in Operations & Marketing from Amity
School of distance Learning, Noida
B. A from CMJ University 2012
12th
from NIOS in 2007
10th
from CBSE Board Delhi in 2005
PERSONAL DOSSIER
3. Date of Birth: 28th
October, 1988
Languages: English and Hindi
Other Interests: Watching Cricket, Listening to Music
Preferred Location: Delhi /NCR
Marital status married
Sign.
Akhilesh