Akhillesh Kumar is seeking managerial assignments and has over 8 years of experience in restaurant management. He has expertise in areas such as team management, customer relationship management, cash management, and inventory & finance management. He has worked as an Assistant Restaurant Manager for Pizza Hut and is currently the Store Manager at Crazy Noodles. His responsibilities have included controlling food costs, resolving customer complaints, ensuring customer satisfaction, managing revenue, store operations, and inventory. He has received training in areas such as leading a shift, leading a restaurant, cash control, and food safety. He holds a BA degree and is pursuing an MBA in operations and marketing.

1. Akhillesh Kumar
Phone: (M) +91 9958333945 Email: akhileshkumarnfc@gmail.com
B-15 Ambedkar city Noida,
Seeking managerial assignments that would facilitate the maximum utilization and application of
my broad skills and expertise in making a positive difference to the organization
Areas of Expertise
 Self motivated , p erformance-d riven character
 Pleasan t and effective team- worker.
 Relationsh ip bu ild ing ability at all levels.
 Excellent commu nication, p resentation and p roblem solvin g skills.
 Strongly belief in p roviding qu ality service.
 Detail oriented with ability to work und er p ressu re and strict d ead lines
 Strategic sales p lann ing.
 Quality Assurance
 Team building/staff training
CORE STRENGTHS
 Customer Relationship Management
 Team Management
 Cash Management
 Procedures P & L
 Inventory & Finance Management
 Recruitment & Training
 Proactive and Industrious
 L.S.M Activity
EMPLOYMENT CHRONICLE
26th
July-2007’ To 30th
May-2015 at Devyani International Ltd. as
Assistant Restaurant Manager (Pizza Hut)
Store Manager at Crazy Noodles (Jun-2015-Till Date)
Taste Buds Pvt.Ltd Noida-201301
Key Deliverables:
 Controlled food efficiency by following the wastage controlled & S.O.P are
product making, maintaining labor costs and Profit & Loss accounts on a
daily basis
 Handled and resolved all customer complaints
 Total Customer Satisfaction - Each customer's visit to the outlet meets or
exceeds the customer's expectation of Quality, Service, Cleanliness and
Value.
 Sales Growth - Total customer satisfaction resulting in comparable sales and
transaction count growth
 Supplier and Vendor Development (Packaging ,Raw material ,Equipments
etc)
 Ensuring maximum customer satisfaction by closely interacting with in-house
& potential guests to understand their requirements & customizing products
& services with optimum resource utilization.
 Managing the overall profitability of operations with strategic utilization &
deployment of available resources to achieve organizational objectives and
operating standards; plan, organize and priorities time/ workload in order to
accomplish tasks and meet deadlines.

2.  Trained team members and handled audits of CHAMPS check, TMTS and CER
 Managed Revenue, Store Operations, Stock & Inventory and Corporate Tie-
ups
 Optimum Profit - A bottom-line profit that is appropriate for the outlet's sales
leve
TRAININGS
 LAS (Leading A Shift) certified by Yum
 LAR (Leading A Restaurant )certified by YUM
DC LAS (LEADING A SHIFT MODULE):
1 Customer Maniac
2 Cleanliness & Food Safety
3 Safety & Security
4 Emergency Situations
5 Basic HR
6 Inventory
7 Product Quality
8 Shift Labor
9 Cash Control
10 Ordering
11 Open, Shift Change & Close
1.Home Service Modules – 1
DC LAR (LEADING A RESTAURANT MODULE):
11 Recognition
12 One ON One Training
13 Restaurant Audits
14 Forecasting
15 Managing Food & Paper Cost
16 Managing Labor
17 Managing Semi Variable
18 Managing Equipment & Facilities
19 Managing Restaurant Finance
ACADEMICS
 Pursuing M B A with specialization in Operations & Marketing from Amity
School of distance Learning, Noida
 B. A from CMJ University 2012
 12th
from NIOS in 2007
 10th
from CBSE Board Delhi in 2005
PERSONAL DOSSIER

3. Date of Birth: 28th
October, 1988
Languages: English and Hindi
Other Interests: Watching Cricket, Listening to Music
Preferred Location: Delhi /NCR
Marital status married
Sign.
Akhilesh