1. MATTHEW COLEMAN
48 Crooks Valley Road, Crystal Creek NSW 2484
0429 494 384 mjc2005@bigpond.net.au
RETAIL SALES MANAGEMENT - OPERATIONS MANAGEMENT
Accomplished management professional with extensive experience managing large and small-scale
retail operations. Demonstrated accomplishments in initiating processes and procedures that boost
sales, improve efficiency, and increasecustomersatisfaction. Adept in working with retail, wholesale,
and trade customers in corporate and government organizations. Effective in engaging and
motivating staff to surpass goals. Areas of proficiency include:
 Merchandising  Product Mix  POS Systems
 Inventory Control  Budget Management & Forecasting  Training & Development
 Product Range  Quoting  Team Leadership
 Sales & Negotiations  Process Improvements  Customer Service
Computer skills include Word, Excel, MYOB accounting software, and POS systems.
CAREER HIGHLIGHTS
Stratco, Queensland, Australia 2016-2017
Merchandising/ Stock Control Manager A
 Merchandising/ Stock Controller at Store level, Goods Receiving and Dispatch, Client Liaison,
Customer Service. Participated in inter-store stock takes. Extensive training in Patio and Shed
quoting and construction.
Hardware and General Supplies Limited, Brookvale, NSW 2013-2015
Supervisor, Industrial Supplies and Power Tools Department
 Assisted department manager with expanding the department from one to two levels by
coordinating and sourcing increased inventory ranges, setting up the layouts and
merchandising, organizing the staffing, and maintaining the POS system.
 Supervised team of 13, training staff to provide excellence in customer service.
 Tripled sales in 6 months after taking over the Work and Safety Wear Section, which had been
absent a manager for several months. Brought a vital core range into effect, sorting out
discounted, damaged, and excess stocks. Initiated and executed sales and promotions that
moved unwanted ranges.
 Maintained and grew product file of more than 12,000 stock lines.
 Boosted department sales by 23% over a budget of AUD $4 million annually.
 Sourced and priced products for major national company with total tender of AUD $3 million-
3.5 million.
 Implemented stock and re-ordering levels and developed easily accessible Excel spreadsheets to
control stock levels.
 Prepared quotes for tradesmen, companies, and government departments.

2. MATTHEW COLEMAN
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CAREER HIGHLIGHTS
Collaroy Paint & Hardware, Sydney, Australia 2008-2013
Store Manager
 Developed budget forecasts for AUD $1 million budget that assisted in strategic planning.
 Increased sales by 10% by merchandising and marketing new paint brand.
 Trained, developed, and supervised team of 6.
 Facilitated 10-fold increase in wallpaper sales by overseeing refurbishing and re-design of the
store and merchandising displays.
 Implemented completely new POS, manually inputting inventory, suppliers, and customers
(credit accounts, cash, and loyalty) to new system and integrating reporting to MYOB accounting
software. Consulted software developers in Canada to facilitate transition and adaptation, which
was so successful it was implemented throughout the corporation.
 Managed AUD $200,000 inventory, including stock control, ordering, and purchasing.
 Negotiated sales to wholesalers, trade, and retail clients.
 Prepared sales reports that assisted in budgetary control and management of business.
 Processed invoices and reconciled credits.
Prior experience: Store Manager, Bristol Paints Australia, Sydney, Australia, Store Manager, Dulux
Australia, Sydney, Australia, and Operations Manager, Zipcar Couriers, Sydney, Australia.
EDUCATION and TRAINING
Horticulture Certificate
College of Horticulture, Ryde Sydney (TAFE)
Ornamental Tree, Shrub, and Perennial Cultivation Craftsman’s Certificate
Department of Industrial Relations and Technology, Sydney, AU
National Safety Council of Australia Certificate for Developing an Effective Occupational
Health and Safety Committee
Selling Techniques (Company run and shop floor)
Introduction to Management (Plunkett and Atner)
Merchandising Tutorial (Dulux, Australia)
 Award for Most Outstanding Product Display
Marketing Display (Dulux, Australia)
 Award for Most Outstanding Squashboard
General Business Management (Dulux, Australia)
 Budget Management, Stock Control, Ordering, Purchasing, Costing, Sales Planning,
Development and Promotion, Organization Methods, Time Management, Staff Recruitment
Retail Sales and Product Knowledge (Dulux, Australia)
Operations Management (Zipcars Couriers)
 Payroll, Scheduling, Rostering Accounts