This document discusses aligning incentives for knowledge workers with social enterprise goals. It argues that knowledge work is best when social, but many organizations do not incentivize collaborative behaviors. Mismatched rewards prioritize individual tasks over problem-solving. Instead, incentives should value autonomy, mastery, purpose and teamwork to boost intrinsic motivation. Metrics are needed to assess problem-solving, social contributions, and flexibility to properly reward knowledge workers' social behaviors and improve enterprise outcomes.
Transforming To A Customer-Focused BusinessSandy Kemsley
From seminars that I gave for IBM in Boston and Seattle, June 2014. I covered a number of different emerging technologies and how they can be assembled for useful business cases, with a focus on cloud.
A joint webinar presentation with James Taylor on using BPM and DM as a back-end for mobile applications to make them smarter and more integrated with core business processes.
A bit of a technical look at how to design process-based applications (a.k.a. Smart Process Applications): why they are different from traditional structured BPM, and all of the components that you need to consider. Delivered at DST's ADVANCE Forum in London, June 2014.
Transforming To A Customer-Focused BusinessSandy Kemsley
From seminars that I gave for IBM in Boston and Seattle, June 2014. I covered a number of different emerging technologies and how they can be assembled for useful business cases, with a focus on cloud.
A joint webinar presentation with James Taylor on using BPM and DM as a back-end for mobile applications to make them smarter and more integrated with core business processes.
A bit of a technical look at how to design process-based applications (a.k.a. Smart Process Applications): why they are different from traditional structured BPM, and all of the components that you need to consider. Delivered at DST's ADVANCE Forum in London, June 2014.
What does a digitally transformed company really look like?Dr. Clemens Eckert
Of course It will make extensive use of digital tools, digital processes and big data. It will be fast, agile and efficient, and it will provide an outstanding, interactive customer experience.
But what lies underneath these things? Will it be the same people? With the same goals and targets? Within the same working environment? Within the same structural setup? - Only doing things DIGITALLY? In this presentation, I try to give an answer.
A Human Centered Design Approach to Strategic Salesforce ProjectsAdam Menzies
Users and customers alike expect consumer-grade experiences from enterprise software that is focused on achieving outcomes, not technical complexity. Summa’s Human Centered Design Practice works closely with Salesforce Delivery Teams to build implementations that focus on what users want to accomplish by using the system, in the spirit of the “jobs to be done” approach. Learn how this approach changes perspective of both customers and technical teams, and raises Salesforce projects in the specter of truly strategic initiatives within organizations.
Sharing the story on how connected architecture came into being. The thought process that has led up to a people perspective on data architecture and what it takes to create a sustainable data landscape.
This presentation was given at the Free Frogs customer day in May 2018.
Leading Digital - Turning Technology into Business TransformationCapgemini
The annual festival of digital inspiration and innovation, hosted in Wales this week saw Capgemini partner with Welsh Government to showcase the Rural Payments Wales (RPW) project. As well as a stand demonstrating our solution, we also had a keynote by Cliff Evans and Matt Howell joined the panel session to discuss digital entrepreneurship. Capgemini were key sponsors; others included Accenture and Dell.
5 essential tips for successful digital transformation strategies in 2021OrangeMantra Tech
For business enterprises, Digital Transformation Solutions are highly important to achieve the desired success and remain competitive. But before implementing the change it becomes crucial to know about the important tips. The intent of this blog post was to discuss all the major digital transformation tips to make you realize that the change will come with technology inclusion.
3 Why's to use Business Transformation Change ManagementDarrel Raynor
We have all seen leaders struggle getting their desired changes really in place to affect results for the long term. Many efforts start, work along, and at the end really not much changes... Let's reverse that trend! We will review together, attendees and facilitator experience in the 3 Whys and many Hows of Business Transformation Change Management.
Tech companies and technologists need to own building responsible AI. However the majority of documents and guidelines are still at the policy and B2B level, rather than at the practitioner level. This talk aims to start bridging that gap and provide ML practitioners and leaders with some tools to inject ethical considerations into their day-to-day process.
On the Road to Digital: Practical EncountersCognizant
Even with digital initiatives entering the mainstream, many business and IT leaders are still encountering headwinds. Here are the five most common challenges organizations face and potential workarounds that can help captains of industry more quickly and effectively digitally enhance their businesses.
Named winner of Digital Workplace of the Year award in 2018 by DWG in partnership with SMG/CMSWire, Liberty Mutual is an example of one of the most well-executed, high-performing digital workplace environments. This workshop will look at the journey to build an Intelligent Workplace platform exploring the productivity burdens employees face, use of digital assistants and chatbots and the importance of enhancing the employee experience.
The New Role of the Architect - Central to growing your business in today’s d...Capgemini
In the digital era, the role of the architect is becoming less technical, and is more closely getting aligned to business strategy. Architects are able to help the business envision its future and integrate IT into the business, providing better value for money, faster benefit realization and improved market competitiveness.
Social media is affecting the traditional supply chain across the board and across the globe. Communication-enhancing tools are not only positively affecting efficiency; they are also helping companies to achieve significant cost savings and improved profits. In this informative session, you will learn how to successfully leverage social networks to drive results throughout your end-to-end supply chain processes.
Michael Fauscette, Group Vice President, Software Business Solutions, IDC
2012 Ariba Commerce Summit in Atlanta
What does a digitally transformed company really look like?Dr. Clemens Eckert
Of course It will make extensive use of digital tools, digital processes and big data. It will be fast, agile and efficient, and it will provide an outstanding, interactive customer experience.
But what lies underneath these things? Will it be the same people? With the same goals and targets? Within the same working environment? Within the same structural setup? - Only doing things DIGITALLY? In this presentation, I try to give an answer.
A Human Centered Design Approach to Strategic Salesforce ProjectsAdam Menzies
Users and customers alike expect consumer-grade experiences from enterprise software that is focused on achieving outcomes, not technical complexity. Summa’s Human Centered Design Practice works closely with Salesforce Delivery Teams to build implementations that focus on what users want to accomplish by using the system, in the spirit of the “jobs to be done” approach. Learn how this approach changes perspective of both customers and technical teams, and raises Salesforce projects in the specter of truly strategic initiatives within organizations.
Sharing the story on how connected architecture came into being. The thought process that has led up to a people perspective on data architecture and what it takes to create a sustainable data landscape.
This presentation was given at the Free Frogs customer day in May 2018.
Leading Digital - Turning Technology into Business TransformationCapgemini
The annual festival of digital inspiration and innovation, hosted in Wales this week saw Capgemini partner with Welsh Government to showcase the Rural Payments Wales (RPW) project. As well as a stand demonstrating our solution, we also had a keynote by Cliff Evans and Matt Howell joined the panel session to discuss digital entrepreneurship. Capgemini were key sponsors; others included Accenture and Dell.
5 essential tips for successful digital transformation strategies in 2021OrangeMantra Tech
For business enterprises, Digital Transformation Solutions are highly important to achieve the desired success and remain competitive. But before implementing the change it becomes crucial to know about the important tips. The intent of this blog post was to discuss all the major digital transformation tips to make you realize that the change will come with technology inclusion.
3 Why's to use Business Transformation Change ManagementDarrel Raynor
We have all seen leaders struggle getting their desired changes really in place to affect results for the long term. Many efforts start, work along, and at the end really not much changes... Let's reverse that trend! We will review together, attendees and facilitator experience in the 3 Whys and many Hows of Business Transformation Change Management.
Tech companies and technologists need to own building responsible AI. However the majority of documents and guidelines are still at the policy and B2B level, rather than at the practitioner level. This talk aims to start bridging that gap and provide ML practitioners and leaders with some tools to inject ethical considerations into their day-to-day process.
On the Road to Digital: Practical EncountersCognizant
Even with digital initiatives entering the mainstream, many business and IT leaders are still encountering headwinds. Here are the five most common challenges organizations face and potential workarounds that can help captains of industry more quickly and effectively digitally enhance their businesses.
Named winner of Digital Workplace of the Year award in 2018 by DWG in partnership with SMG/CMSWire, Liberty Mutual is an example of one of the most well-executed, high-performing digital workplace environments. This workshop will look at the journey to build an Intelligent Workplace platform exploring the productivity burdens employees face, use of digital assistants and chatbots and the importance of enhancing the employee experience.
The New Role of the Architect - Central to growing your business in today’s d...Capgemini
In the digital era, the role of the architect is becoming less technical, and is more closely getting aligned to business strategy. Architects are able to help the business envision its future and integrate IT into the business, providing better value for money, faster benefit realization and improved market competitiveness.
Social media is affecting the traditional supply chain across the board and across the globe. Communication-enhancing tools are not only positively affecting efficiency; they are also helping companies to achieve significant cost savings and improved profits. In this informative session, you will learn how to successfully leverage social networks to drive results throughout your end-to-end supply chain processes.
Michael Fauscette, Group Vice President, Software Business Solutions, IDC
2012 Ariba Commerce Summit in Atlanta
5 Tips To Make Incentives Meaningful and Retain EmployeesBambooHR
It is easy to give people incentives, but are those incentives creating the impact you want? This presentation shares how you can make incentives meaningful and in turn retain employees.
Automotive Leasing, Right-Fit your Fleet FinanceLeasePlan UK Ltd
We’re always surprised just how many public sector organisations don’t have the right fleet finance package. There are a range of factors (seven in total) you need to understand to get the right finance solution.
Yet, many deals are struck with only limited understanding of these forces.
Get our short slideshare and find out if you’re on the right finance package today.
Celebrating the best in British digital – since 1985.
Be a part of digital marketing’s party of the year, the BIMA Awards. With 33 categories celebrating the best work the UK has to offer, the BIMAs are the longest-running UK awards with a digital focus.
Bagging an illustrious BIMA award is no easy feat, so here are our top tips for writing a winning awards submission. Hear from past winners, judges and the BIMA team on how you can polish your entries to maximise your success.
Instagram, the platform that is redesigning and curating our lives could be the most powerful social tool for your brand yet!
In this fire-cracker session, Camilla White, Account Director Cult LDN, digital communications agency & BIMA official social partner, took us through all you need to know about the platform.
This event covered:
- A deep-dive into the phenomenon that is 'Influencers' and how to truly measure success and sales from working together
- Understanding the algorithm as a brand
- Instagram Stories, the rise of Live
How do great creative directors shape award-winning work? And how do you remain true to an idea in the face of client amends, budget constraints and set timelines?
Six of the industry's top creative directors talked about how they had taken a brief and shaped ideas into a piece of brilliant, on-brand creative.
The second in a series of BIMA events in partnership with Creative Equals, tackling diversity, creativity and leadership.
Speakers included:
Anna Rose Kerr, Creative, Havas London
Caitlin Ryan, Executive Creative Director, Cheil
Catherine Hope, Associate Creative Director at Naked Communications
Dan Harvey, Experience Design Director at SapientNitro
Pierre Duquesnoy, Creative Director at DigitasLBi
There's been so much talk about diversity this year, but now the proof is here. The results of Great British Diversity Experiment are in: diversity works.
The fact is diverse teams create a better wealth of ideas and stronger solutions to business problems. The question is: how do you truly implement diversity within your business? And what are the challenges?
Speakers Include:
- Nadya Powell, MD of Sunshine, Co-founder of The Great British Diversity Experiment
- Daniele Fiandaca, CoFounder of Token Man, The GBDE, Creative Social and Mutant
- Mike Islip, CEO of DigitasLBi
- Ete Davies, MD of AnalogFolk, founder of Stripes
- Ali Hanan, CD at Blippar, Founder of Creative Equals.
Telematics are no longer a technology of the future – they’re an essential part of the modern fleet puzzle right now.
The technology is finally reaching a maturity level that delivers improved value across multiple areas of fleet performance.
Our quick-fire slideshare shows how you can reduce costs, lower CO2 emissions and support your drivers using telematics.
The General Data Protection Regulation: Why do people say yes to marketing?
There is a dichotomy between respect for private lives and the data-driven demands of marketing. Hyper personalisation, profiling and programmatic marketing’s ability to deliver pinpoint accurate messaging, must surely drive greater return on marketing investment; but at what cost to an individuals’ right to privacy.
What if a law demanded absolute honesty, total disclosure, a revelation of the true intimacy of the data collected, a cathartic proclamation of the true depth of our knowledge, the value of this data, and the profit earned?
Never mind what if; it’s here and will be in force in less than two years.
This event is about what you can, and should be doing to profit from changes in law and attitudes precipitated by the General Data Protection Regulation. Marketers and agencies must now ask; if people were made to understood what we did in terms of tracking, segmenting, profiling, augmenting, scraping and trading in data about them, would they actively, unequivocally, continually CONSENT to it?
If you think the answer is no, you might want to place this question at the top of your to-do list; why people say yes to marketing?
Grey fleet is a murky area but the problems arise when out of the shadows issues appear. Because most employers have little or no idea of where they stand with regard to:
● Costs
● Safety
● Environment Impact
At Automotive Leasing we know fleets, and we have some pretty sharp thoughts on the subject – and we’ve shared them with you in a slideshare.
Net New Business Summit 16 0920 Destin ForidaLarry Levine
How many deals are your sales reps involved in within your marketplace? Companies must look credible online as well as their sales reps. How many deals are going down in your respective territories that you are not involved in?
IBM ConnectED 2015: IBM's Social Business TransformationEd Brill
IBM pioneered the concept of social business - an organization whose culture of participation and systems of engagement encourage groups of people to drive specific business outcomes. In this presentation, IBM Vice President Ed Brill describes the organization's progress on its social business journey. Real examples of how IBMers are driving innovation, speed,agility, client satisfaction, and employee engagement through the use of IBM Connections and other social tools are included, along with discussion of how to measure the business outcomes from internal social.
From the Dream of Community to ROI Reality: How to Get Your Executives' Buy-inHigher Logic
From the Dream of Community to ROI Reality: How to Get Your Executives Buy-in with Vanessa DiMauro, CEO and Chief Digital Officer of Leader Networks.
Online community champions often find it difficult to communicate effectively with executives in business terms which can impede their understanding of the community value. During the webinar Vanessa shared her insights on "selling” the idea of launching an online community by demonstrating its value. She also discussed:
▪︎ Getting support and resources you need to bring your online community to life
▪︎ Translating the value of community in relevant terms: time, revenue, retention
▪︎ Overcoming common obstacles online community champions face in feasibility, business model and organizational impact
Introducing Social Employee Engagement: Shifting From Technology To PeopleMSL
Social employee engagement puts people at the centre by focusing on what inspires and
engages them to do their best work. This report offers a complete introduction to social business and sets out a roadmap for success.
Pathways to Innovation: From Informal to IntentionalBloomerang
https://bloomerang.co/resources/webinars/
Carol Hamilton will share a design thinking process to help you create solutions that are grounded in the experience of your stakeholders and informed by their feedback through a co-creation process.
Corporate Social Responsibility (CSR) is the idea that a for-profit company should focus on more than just the bottom line by also investing in its people and the community. As there is no “one-size-fits all” model, it is critical for non-profit leaders to understand CSR fundamentals in order to successfully develop mutually beneficial relationships with for-profit partners.
In this 2-hour interactive session, CSR Consultants Cliff Yee and Carol Chin-Fatt from Raffa, P.C. will explore how businesses today develop and implement CSR strategies and how that impacts your partnership strategies. Topics and discussion will include: the broad scope of CSR, case studies to illustrate best practices, how to develop strong, mission-aligned partnerships, and how forward thinking companies are investing in CSR.
Part I: CSR Fundamentals
• What is CSR?
• Why do companies engage in CSR?
• Establish the context of CSR today
• Explore how companies partner with nonprofits
Part II: Effectively Partnering with Forward Leaning Companies
• A framework for creating strategic partnerships
• The rise of B Corps
• Inside the mindset of corporate funders
If you would like to participate in this event via web, please email registration@raffa.com for details.
Design in business: It’s not about creating something pretty. It’s about crea...Accenture Insurance
Business leaders looking for new sources of competitive advantage and agility are starting to embrace business design. And for good reason. With broad applicability, business design allows companies to augment traditional problem-solving approaches with principles of design thinking to drive innovation. It provides a new way of looking at challenges, solving problems and understanding those they serve. Many business leaders continue to confuse business design with other design methodologies. Once they dispel with four flawed assumptions, they will see its potential to improve the relevance of solutions they create, as well as the manner and speed with which they create them.
A successful collaboration strategy includes technology, process alignment, and the user experiences. However, organizations tend to focus the most on technology, and the least on people -- when the opposite should be true. As this presentation explains, culture is the key to any successful collaboration strategy.
Lessons learned from working with thousands of SMB clients - Entrepreneurs Organization presentation - EO New Jersey - Oct 2014.
Management in the Digital Age
We are entering an era of “Digital Darwinism,” when society and technology is evolving faster than many companies can adapt. More specifically, it is the way we manage people that has struggled to keep pace with the rate of change. We need to reinvent management
Using Radical Transparency to drive Accountability and Engagement
Despite good intentions, most EO business leaders make the same fundamental mistake when they set goals for their people. Learn what really works and what doesn’t in terms of engaging and motivating your people, and holding them accountable for performance - based on direct observations of more than 5000 clients.
Key Performance Indicators - the right way
Research shows that 92% of companies do a poor job of measuring KPI's. Learn how to choose and track the key measures that will drive the success of your current business model, and drive the key functional areas of your company (the outcomes for this workshop are even more powerful if other members of your leadership team are present)
RESULTS.com’s software gives them unique and privileged insights into the day to day operations of thousands of small-medium sized growth firms. We see what really works and what doesn’t in terms of strategy execution, goal setting, tracking performance, running effective meetings, engaging employees and holding them accountable.
To save you from spending several lifetimes trying to figure it all out for yourself, you can access these powerful (and often counter intuitive) insights in his workshop.
Leading Organizations – Bigger Challenges
The organization chart may be useful in determining who to call when you are going to be late for work, but job responsibilities change far more rapidly than organization charts. Matrix organizations create another layer of complexity. Communication is one of the top reasons that teams do not achieve their goals, and the communication links between important stakeholders may not even be shown on a traditional org chart, as is the case with suppliers, alliance partners, and customers. As a result, leaders may find themselves responsible for teams of people who do not report to them. A directive approach in these circumstances works even less well than it does with subordinates where there is a reporting relationship. Leading effectively in these circumstances requires a disciplined framework for generating results predictably and repeatedly. Technology and process excellence will only get you so far. Ultimately it is the people who make an organization successful, and successful organizational leaders must master the three “P”s – Product subject matter knowledge, Process excellence, and influential People skills. Identifying roles and responsibilities separate from position or title is a start. Creating a mutually beneficial purpose, compelling vision, clear mission and shared values that bring the various stakeholders together to collaborate in achieving the goals is essential. What gets measured is what gets done. Progress toward success must be monitored and measured, then shared with all relevant stakeholders. The five one-page tools presented in this module can make all of this manageable without unnecessary bureaucracy.
Process Automation for Business SurvivalSandy Kemsley
My keynote presented at ProcessMaker's ProcessCon 2021. One year into the pandemic, business processes and supply chains have been severely disrupted. Organizations that are thriving (or at least surviving) are those that are proactively redesigning and automating their processes to respond quickly to new conditions. Hear about the fundamental, permanent changes to how work is done, and how intelligent process automation has moved from being a luxury to an essential support for businesses.
Improve Revenue, Competitive Differentiation, Costs and Compliance Through Improved Control Over Business Processes
From a recent webinar sponsored by Signavio. Replay available at https://www.signavio.com/events/focus-on-banking-processes/
A Perfect Combination: Case Management and Low CodeSandy Kemsley
A paper that I wrote on case management and low code. Low code application development platforms are definitely the way to go for building long-tail case management, but you can also flip this around: the case management paradigm is a perfect match when you're building low-code applications.
The paper was sponsored by TIBCO but doesn't discuss their products.
Review of the St. Andrew's community market in 2009Sandy Kemsley
For those of you who come to Slideshare for my business presentations, this isn't one of them! Instead, it's a presentation about a community market that I was involved in a few years ago.
A summary of a community farmers' market that we helped to organize and run during the summer of 2009. Unfortunately, business was not good enough that year to inspire the farmers to return, so we only had one year of it, but it's still a fond memory for the neighbourhood. For some reason, this presentation was removed from when it was originally posted in 2009, so reposting now in 2018.
A presentation that I gave to a University of Toronto Computer Engineering class -- they were studying BPM and creating a process modeling too, and their instructor wanted them to see how BPM is used in the real world.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
2. Sandy Kemsley ● www.column2.com ● @skemsley
Changing Incentives
for Knowledge
Workers
Aligning incentives with the social
enterprise
3. Agenda
Knowledge work: best when it’s social
Social business #fail
Intrinsic motivation
Knowledge work incentives
Copyright Kemsley Design Ltd., 2015 3
4. How The Enterprise
Became Social
The shift in enterprise processes, attitudes and goals
Copyright Kemsley Design Ltd., 2015 4
5. Social in the Enterprise
Enterprise social work patterns
Social interaction to strengthen weak ties
Goal-oriented social production
Social feature implementations
Standalone social platforms and networks
Built into core business platforms for
“purposeful collaboration”
Copyright Kemsley Design Ltd., 2015 5
6. Human Work Is Changing
Copyright Kemsley Design Ltd., 2015 6
Routine Work
Execute transactions
Efficiency
Compliance/standardization
Process improvement
Automation
Knowledge Work
Solve problems
Collaboration
User-created processes
Assist human decisions
Collect supporting artifacts
7. Knowledge Work Works
Best When It’s Social
Social Feature Enterprise Benefits
Collaboration Exploit weak ties for knowledge
sharing and social feedback
= Improved decision-making
User-created
content
Use and capture tacit knowledge
= Improved processes
Transparency Provide context for work
= Improved problem-solving
Copyright Kemsley Design Ltd., 2015 7
8. What Makes Social
Business Social?
Social graph
User profile
List of connections
Network effects enrich community
Activity feed
Communication events between social graph
Collaboration events on artifacts
History of every process
Copyright Kemsley Design Ltd., 2015 8
Source: Dion Hinchcliffe and Peter Kim, “Social Business By Design”
9. Why We Want Social
Business
9
Source: Dion Hinchcliffe and Peter Kim, “Social Business By Design”
10. The Collaboration Dilemma
What is limiting the adoption of social enterprise processes?
Copyright Kemsley Design Ltd., 2015 10
11. Social Business Gone
Wrong
In spite of evidence that collaborative,
dynamic, goal-directed processes can
improve agility, profitability and
customer satisfaction, many
enterprises maintain a corporate culture
and management style that
does not incent workers
for these activities.
Copyright Kemsley Design Ltd., 2015 11
12. Social Business Adoption
Failures
Management disables social features
Attempt to control workers’ activities
Results in “off the record” collaboration
Workers ignore social features
Insufficient training
Insufficient incentives to collaborate
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13. Executives want
collaboration across
silos; management
want work done on
time
Performance metrics
for efficiency, not
service levels
Copyright Kemsley Design Ltd., 2015 13
Misaligned Goals
And Metrics
14. The Incentives Conflict
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“When an organization doles out
bonuses, raises, awards and
promotions based on individual
contributions, what’s the carrot for
social participation?”
-- Gia Lyons, Jive Software
Do the
right thing
What’s in
it for me?
16. Identifying Mismatch of
Rewards and Goals
Intrinsic versus extrinsic motivations
Recognition versus monetary rewards
Team versus individual goals
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17. Source:Daniel Pink, “Drive”
Rewards vs. Motivation
Extrinsic Rewards for
Algorithmic Work
Financial
Job security
Working conditions
Focus on profit
maximization
Rewards short-term
thinking
Intrinsic Motivators
for Heuristic Work
Enjoyment of work
Genuine
achievement
Personal growth
Focus on purpose
maximization
Rewards ethical
behaviour
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18. Elements of Motivation
Autonomy
Task, time, team and technique
Mastery
Infinitely improvable
Purpose
Contribution to the greater good
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Source:Daniel Pink, “Drive”
19. Align Incentives with
Business Objectives
Intrinsic motivation in addition to
extrinsic rewards
Recognition for:
Problem-solving over efficiency
Valuable work outside job description
Recruiting problem solvers
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20. Boost Teamwork
Reward team goals as well as individual
Strengthen weak ties with dynamic, self-
organizing teams
Encourage joint ownership of goals,
activities to increase buy-in
Leverage social ties/pressure to adopt
new ideas
Teamwork is not just “doing your job”
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21. Source: Alex Pentland, “Social Physics”
Self-Organizing Teams vs
Hierarchical Crowdsourcing
Red Balloon
Challenge
Time-critical search
challenge
Reward team
recruiters and
problem-solvers
The people build the
organization, then
solve the problem
Mechanical Turk
Pre-defined atomic
tasks assigned to
anonymous workers
No network
interactions
No incentive to solve
the overall problem
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22. Source: Ted Coine and Mark Babbitt, “A World Gone Social”; Frederic Laloux, “Reinventing Organizations”
Flat Leadership For Greater
Competitiveness
Workers are more engaged
Set goals and make decisions
More productive, less absenteeism
Freedom (and will) to innovate
Reduced “management tax”
Less hierarchy = reduced costs
Less bureaucracy = improved efficiency
Zappos, W.L. Gore, Basecamp
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24. Problem-Solving Metrics
Customer satisfaction
Time to achieve business goal (not
just complete task)
Quality of decision/goal achievement
Correlate with degree of collaboration
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25. Enterprise Social Scoring
Social graph connectivity/strength
Indicator of collaboration
Detect/boost weak ties
Reputation-based recommendations
Social reputation
Indicator of contribution to community
Incorporate peer recognition
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26. Building In Social Incentives
Capture social metrics on systems of
interaction
Social graph and interactions
Flexibility and innovation
Quality of decision/problem resolution
Peer assessment
Combine with traditional metrics
Immediate feedback with recognition
and gamification
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27. Next-Generation Social
Analytics
Evaluate (and reward) collaborative
behaviors that:
Are aligned with organizational culture
Get work done
Assist others to achieve shared goals
Resistant to “gaming” by workers
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29. Summary
Enterprise processes are inherently
social
Misaligned goals and incentives will
reduce success of outcomes
Organizational culture and
management style may need to shift
Core social business technology is in
place, but metrics are still catching up
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