This document discusses how digital transformation impacts enterprise architecture and whether enterprise architecture is still relevant. It provides definitions of digital transformation and notes that digital transformation brings about new roles and competencies, a new digital culture, ecosystem disruptors, and breaking down of silos. It discusses how digital transformation may displace the enterprise architecture function or create challenges around existing technology standards, dynamics, methodology, and competencies. The document proposes ways for enterprise architects to stay relevant, such as helping the new digital organization navigate, leading early transformation initiatives, accommodating changes, getting hands-on experience, and finding a "sweet spot" as an enterprise change agent.
Kit Collingwood, Principal Consultant at ThoughtWorks, Kit has a wealth of experience in building successful product delivery teams, and helping organisations to utilise and transform data and insight. Kit's expertise lies in helping clients evolve their organisations as they adapt to the constantly changing technological market landscape, balancing business needs with fulfilling customer expectations. Previously Head of Data Transformation at the Department of Work and Pensions, Kit led the strategic and cultural move to modernise the Government department into a fully data-led operation. She spearheaded the One TeamGov initiative and is passionate about offering radically improved services to citizens.
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Building the Modern Institution (a nod to Microsoft's use of the term 'Modern Workplace') requires a complete digital transformation of the way HE and FE organisations work. Whilst this is highly likely to also require significant migration to the public cloud, the primary challenges will be around leadership and culture more than around technology.
Visions for the Journey Towards a Post-2020 Employee Experience | IOM Summit ...Dion Hinchcliffe
A summary of my latest thoughts on how to reimagine digital employee experience to be more human, resilient, and effective in a remote-first world of work. We have a historic opportunity and momentum that can drive immense positive change for workers, businesses, and their stakeholders.
Kit Collingwood, Principal Consultant at ThoughtWorks, Kit has a wealth of experience in building successful product delivery teams, and helping organisations to utilise and transform data and insight. Kit's expertise lies in helping clients evolve their organisations as they adapt to the constantly changing technological market landscape, balancing business needs with fulfilling customer expectations. Previously Head of Data Transformation at the Department of Work and Pensions, Kit led the strategic and cultural move to modernise the Government department into a fully data-led operation. She spearheaded the One TeamGov initiative and is passionate about offering radically improved services to citizens.
Building the modern institution: how Jisc can support your cloud-based digita...Andy Powell
Building the Modern Institution (a nod to Microsoft's use of the term 'Modern Workplace') requires a complete digital transformation of the way HE and FE organisations work. Whilst this is highly likely to also require significant migration to the public cloud, the primary challenges will be around leadership and culture more than around technology.
Visions for the Journey Towards a Post-2020 Employee Experience | IOM Summit ...Dion Hinchcliffe
A summary of my latest thoughts on how to reimagine digital employee experience to be more human, resilient, and effective in a remote-first world of work. We have a historic opportunity and momentum that can drive immense positive change for workers, businesses, and their stakeholders.
Digital workspaces, intranets, internal collaboration spaces... whatever you may call them, they play a major role in day to day work activities of the modern workplace. Done well they become the backbone of any successful business and have a crucial and direct impact on productivity, collaboration and information discovery. A well implemented, yet simple digital workspace can not only boost employees’ productivity, but can also create a more connected and happier work environment.
Within the modern workplace, employees expect to be connected through an easy to use solution that works on any device. The solution should also reflect the organisations brand and identity, and it should also be designed to support continuous and future improvements.
Different approaches have been adopted when building digital workspaces. Some of these approaches focus on deployment and maintenance costs, while others focus on employee satisfaction as the main goal. In this session, we will explore two different approaches for building internal digital workspaces – a traditional approach, and a user-centered approach.
Autonomous the next enabler for business model disruptionPeter Tyreholt
Speaking about autonomous capabilities which will fuel a new wave of business model innovation. In the end I use the automotive industry and self driving cars as an illustration.
Unlocking Value from Legacy TechnologyThoughtworks
Michael Beaven
Delivery Director, ThoughtWorks
Michael is a highly experienced and versatile Programme Director, with extensive experience of working across multiple sectors namely – Government, Media, Finance, Transport and Energy. He has delivered large-scale, complex transformation projects in companies such as VAKT energy consortium, UK Government Cabinet Office - Government Digital Service, Transport for London, Aviva, Lloyds Banking Group, Guardian News, among others.
He is passionate about working with clients to achieve collaborative results that ensure delivery in a holistic way, changes in culture, effective use of budgets and clear governance. He is highly focussed on best quality delivery through building a world class team.
Disruptive innovation is an innovation that creates a new market and value network and eventually disrupts an existing market and value network, displacing established market-leading firms, products, and alliances.
5 essential tips for successful digital transformation strategies in 2021OrangeMantra Tech
For business enterprises, Digital Transformation Solutions are highly important to achieve the desired success and remain competitive. But before implementing the change it becomes crucial to know about the important tips. The intent of this blog post was to discuss all the major digital transformation tips to make you realize that the change will come with technology inclusion.
Presentation I gave on August 24th, 2011 in Bangkok at the ITARC Thailand 2011: Business Agility with Enterprise Architecture conference.
Intention is to refocus Architecture towards delivering customer value, talk a bit about where things stand today, and introduce the concept of Domain Context Interaction.
A great deal of this content comes from papers and podcasts published by James Coplien on the subject. The last slide has some useful references to follow up on.
Developer Velocity Series in association with Quest
DevOps: A compound of development (Dev) and operations (Ops), DevOps is the union of people, process, and technology to continually provide value to customers.
DataOps: DataOps is an automated, process-oriented methodology, used by analytic and data teams, to improve the quality and reduce the cycle time of data analytics.
MLOps: MLOps […] enables data science and IT teams to collaborate and increase the pace of model development and deployment via monitoring, validation, and governance of machine learning models.
DevSecOps: DevSecOps automatically bakes in security at every phase of the software development lifecycle, enabling development of secure software at the speed of Agile and DevOps.
ChatOps: ChatOps is a collaboration model that connects people, tools, process, and automation into a transparent workflow. This flow connects the work needed, the work happening, and the work done in a persistent location staffed by the people, bots, and related tools.
NoOps: NoOps is the idea that the software environment can be so completely automated that there’s no need for an operations team to manage it.
GitOps: GitOps is a way of implementing Continuous Deployment for cloud native applications. It focuses on a developer-centric experience when operating infrastructure, by using tools developers are already familiar with, including Git and Continuous Deployment tools.
Developer Velocity is the Grand Unified Theory
Developer velocity: The ability to drive transformative business performance through software development
Top DVI companies are stronger financially
- 5x compound annual growth rate
- 60% more shareholder returns
- 20% higher operating margins
>Companies in the top quartile of the Developer Velocity Index (DVI) outperform others in the market by four to five times. Top-quartile companies also have 60 percent higher total shareholder returns and 20 percent higher operating margins.
Critical areas of focus
- People
Product management
Product management function
Product telemetry
Culture
Psychological safety
Collaboration and knowledge sharing
Continuous improvement culture
Talent management
Incentives
Capability building
- Processes
Working practices
Compliance practices
Security practices
Organisational enablement
Autonomous scoped teams
Dependency management
Culture
Continuous improvement
Talent management
Recruiting
Team health management
- Tooling
Planning tools
Collaboration tools
Development tools
DevOps tools
Cloud
Video at: https://www.quest.com/event/steph-lockes-developer-velocity-series-8148798/
THE DIGITAL ADVANTAGE: HOW DIGITAL LEADERS OUTPERFORM THEIR PEERS IN EVERY INDUSTRY
By Didier Bonnet, Managing Director and Global Practice Leader, Capgemini Consulting
Digital transformations often focus on processes (Agile) or technology (Data, Cloud, AI, etc). But most are missing People and Leadership and this is where we should start. This presentation was given at the Agile Business Conference in September and covers that challenges and solutions.
Leading Digital Turning Tech into Business TransformationCapgemini
In this keynote Maggie will be sharing insights from Capgemini's research collaboration with the MIT and will highlight how large companies in traditional industries, from
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keynote speaker around the world.
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apidays LIVE Australia 2021 - Why are some organisations slower than their co...apidays
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Of course It will make extensive use of digital tools, digital processes and big data. It will be fast, agile and efficient, and it will provide an outstanding, interactive customer experience.
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Digital workspaces, intranets, internal collaboration spaces... whatever you may call them, they play a major role in day to day work activities of the modern workplace. Done well they become the backbone of any successful business and have a crucial and direct impact on productivity, collaboration and information discovery. A well implemented, yet simple digital workspace can not only boost employees’ productivity, but can also create a more connected and happier work environment.
Within the modern workplace, employees expect to be connected through an easy to use solution that works on any device. The solution should also reflect the organisations brand and identity, and it should also be designed to support continuous and future improvements.
Different approaches have been adopted when building digital workspaces. Some of these approaches focus on deployment and maintenance costs, while others focus on employee satisfaction as the main goal. In this session, we will explore two different approaches for building internal digital workspaces – a traditional approach, and a user-centered approach.
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Unlocking Value from Legacy TechnologyThoughtworks
Michael Beaven
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Michael is a highly experienced and versatile Programme Director, with extensive experience of working across multiple sectors namely – Government, Media, Finance, Transport and Energy. He has delivered large-scale, complex transformation projects in companies such as VAKT energy consortium, UK Government Cabinet Office - Government Digital Service, Transport for London, Aviva, Lloyds Banking Group, Guardian News, among others.
He is passionate about working with clients to achieve collaborative results that ensure delivery in a holistic way, changes in culture, effective use of budgets and clear governance. He is highly focussed on best quality delivery through building a world class team.
Disruptive innovation is an innovation that creates a new market and value network and eventually disrupts an existing market and value network, displacing established market-leading firms, products, and alliances.
5 essential tips for successful digital transformation strategies in 2021OrangeMantra Tech
For business enterprises, Digital Transformation Solutions are highly important to achieve the desired success and remain competitive. But before implementing the change it becomes crucial to know about the important tips. The intent of this blog post was to discuss all the major digital transformation tips to make you realize that the change will come with technology inclusion.
Presentation I gave on August 24th, 2011 in Bangkok at the ITARC Thailand 2011: Business Agility with Enterprise Architecture conference.
Intention is to refocus Architecture towards delivering customer value, talk a bit about where things stand today, and introduce the concept of Domain Context Interaction.
A great deal of this content comes from papers and podcasts published by James Coplien on the subject. The last slide has some useful references to follow up on.
Developer Velocity Series in association with Quest
DevOps: A compound of development (Dev) and operations (Ops), DevOps is the union of people, process, and technology to continually provide value to customers.
DataOps: DataOps is an automated, process-oriented methodology, used by analytic and data teams, to improve the quality and reduce the cycle time of data analytics.
MLOps: MLOps […] enables data science and IT teams to collaborate and increase the pace of model development and deployment via monitoring, validation, and governance of machine learning models.
DevSecOps: DevSecOps automatically bakes in security at every phase of the software development lifecycle, enabling development of secure software at the speed of Agile and DevOps.
ChatOps: ChatOps is a collaboration model that connects people, tools, process, and automation into a transparent workflow. This flow connects the work needed, the work happening, and the work done in a persistent location staffed by the people, bots, and related tools.
NoOps: NoOps is the idea that the software environment can be so completely automated that there’s no need for an operations team to manage it.
GitOps: GitOps is a way of implementing Continuous Deployment for cloud native applications. It focuses on a developer-centric experience when operating infrastructure, by using tools developers are already familiar with, including Git and Continuous Deployment tools.
Developer Velocity is the Grand Unified Theory
Developer velocity: The ability to drive transformative business performance through software development
Top DVI companies are stronger financially
- 5x compound annual growth rate
- 60% more shareholder returns
- 20% higher operating margins
>Companies in the top quartile of the Developer Velocity Index (DVI) outperform others in the market by four to five times. Top-quartile companies also have 60 percent higher total shareholder returns and 20 percent higher operating margins.
Critical areas of focus
- People
Product management
Product management function
Product telemetry
Culture
Psychological safety
Collaboration and knowledge sharing
Continuous improvement culture
Talent management
Incentives
Capability building
- Processes
Working practices
Compliance practices
Security practices
Organisational enablement
Autonomous scoped teams
Dependency management
Culture
Continuous improvement
Talent management
Recruiting
Team health management
- Tooling
Planning tools
Collaboration tools
Development tools
DevOps tools
Cloud
Video at: https://www.quest.com/event/steph-lockes-developer-velocity-series-8148798/
THE DIGITAL ADVANTAGE: HOW DIGITAL LEADERS OUTPERFORM THEIR PEERS IN EVERY INDUSTRY
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Digital transformations often focus on processes (Agile) or technology (Data, Cloud, AI, etc). But most are missing People and Leadership and this is where we should start. This presentation was given at the Agile Business Conference in September and covers that challenges and solutions.
Leading Digital Turning Tech into Business TransformationCapgemini
In this keynote Maggie will be sharing insights from Capgemini's research collaboration with the MIT and will highlight how large companies in traditional industries, from
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keynote speaker around the world.
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Of course It will make extensive use of digital tools, digital processes and big data. It will be fast, agile and efficient, and it will provide an outstanding, interactive customer experience.
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How Social and the Cloud Impact Your Governance StrategyChristian Buckley
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PMI Thailand: DevOps / Roles of Project Manager (20-May-2020)Gonzague PATINIER
DevOps seems to be the latest ‘buzzword’ and trend in the IT industry. This is driven by business needs for ever-faster deployment of new functionality and frustrations with the time and effort it takes to get new systems into operations. It is no longer a question of ‘should we adopt DevOps’, but ‘when and how’?
DevOps represents a significant cultural and behavioral change and many organizations fail to address this in their adoption. Gartner defines DevOps as a change in IT culture, focusing on rapid IT service delivery through the adoption of agile, lean practices in the context of a system-oriented approach. These culture changes include organization changes, impacting structure, roles and responsibilities.
What and where is the role of the project manager in organizations that have transitioned towards adopting DevOPs? Join us and let’s discuss DevOps and answer your questions followed by an informative discussion.
Why a DevOps approach is critical to achieve digital transformationAgileSparks
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Alexis Gaches
Advisor within the DevOps Business unit, CA Technologies
CA
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7 Steps to Transform Your Enterprise Architecture Practicepenni333
Enterprise architecture has a critical role in driving business success. But enterprise architects often find that they must create a better understanding for IT and business leaders of the function’s place in strategic planning, application rationalization, and business/IT alignment.
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Building digital product masters to prevail in the age of accelerations parts...Jeffrey Stewart
Straight talk on an essential element in your risk mitigation and your organizations success
This three part story will show how building a Digital Product Master (DPM) mitigates unfunded liability risks and enables organizations to move fast, adapt quickly, and improve the top line revenue.
It will answer a number of questions...
Why should we begin building a DPM?
Why is it important for B2B SaaS firms and connected IoT product owners?
What is a Digital Product Master / what is it NOT?
Who is accountable for defining their firm’s DPM strategy?
What are unfunded liabilities and risks in the current age?
Where are we headed that make DPMs to crucial?
Each of the three parts are inspired by real life stories. The stories help frame the lessons learned that are the rationale for Building a Digital Product Master for your organization.
Part 1 of 3: Prevailing in the Age of Acceleration
Unfunded Liabilities - Technical Debt, Change Shocks,Capital Efficiency
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Dr Dennis Khoo, Digital Transformation Expert at allDigitalfuture, Author of the bestselling book, "Driving Digital Transformation: Lessons from building the first ASEAN Digital Bank"
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2. The views expressed on this presentation are my own
and do not reflect the views of my employer or any
organization with which I maybe affiliated
Disclaimer
8. From Gartner…
”Digital Transformation is the use of digital technologies
to change a business model and provide new revenue
and value-producing opportunities"
10. Digital Transformation brings about…
New roles & competencies New digital culture
Ecosystems disruptors Breaking down of silos
11. New roles & competencies
• Chief Digital Officer role
• Digital competencies:
• PaaS / CaaS, DevOps, UX & User Research, Data sciences & machine learning, agile practices
• Two-Speed IT
Top-down management resolve
to do digital is mandatory
12. New digital culture
• Info sharing workforce (collaborative tools)
• Products vs Projects
• Minimal Viable Product (test-and-learn)
• Build vs Buy
• Agile practices
• Mobile-first workforce
Obstacle to talent recruitment and retention
13. Ecosystem disruptors
• Energy sector is a disruptors hot bed:
• Start-ups
• Entrench into the ecosystem:
• Keep abreast of emerging tech
• Onboard missing capabilities
• Acquihire
Own the ‘customer / service’ layer
14. Breaking down of silos
• Process silos
• Created app silos
• App silos
• Created data silos
• Data silos
• Prohibits analytics and machine learning training
• Tackling Business (Process) and Application Architecture will take a long
time
• Tackle the Information Architecture: discover, cleanse, digitize
Capitalize your contextual data & domain expertise
15.
16. Key Areas of impact…
Do you agree?
New digital org might displace
EA function altogether
New digital experts vs
old guards (EAs)
Existing technology standards
under challenge
DYNAMICS
Build vs Buy
Products vs Projects
Emergent vs long
upfront design work
METHODLOGY
‘Fail-fast, fix-fast’ ethos vs
strict gated processes
Testing business hypothesis vs
structured BRM governance
ORG AGILITY Exposes gaps in digital capabilities
‘Walk the ground & kiss babies’
Toolbox gap: MS office ninja?
‘Vendor-led’ organization
COMPETENCIES
17.
18. How can we stay relevant?
Volunteer yourself as part of the
new org
Help new digital org navigate
Lead early transformation initiatives
DYNAMICS
Help advocate agile product
based approach
2 speed IT bridge
Accommodate ‘chaos’ in tech
stack
METHODLOGY
#learn-it-all (agile, devops, cloud
native, open source etc)
Get your hands dirty, dude
Value-add through legacy
integration know-hows
COMPETENCIES
How else do you think?
‘Fail-fast, fix-fast’
means imperfections
Program level
coordination & collaboration
ORG AGILITY
Unblock data discovery
20. One possible sweet spot…
Enterprise Change Agent
Business Architecture:
Help incorporate customer journeys of
digital products
Application Architecture:
Incorporate new application tiering
based on products architecture
Information Architecture:
Use tools to help discover and publish
data APIs from legacy systems
Technology Architecture:
Incorporate internal products as
technology stack
Lead systems modernization using
digital org techniques
Knowledge on enterprise programs
complexity and their dependencies
If some of the points sounds provocative or offending, it is not personal. It is meant to trigger a conversation.
At the end of the day, I will want to go home
It is not about helping the enterprise digitize its processes through inwards facing tech or new ways of working (not yet)
Its about outward facing, survival focus, value-creation org-wide transformation
Chief Digital Officer to drive digital transformation & look at new revenue models
2-Speed IT – new digital team for transformation but retains current team to help unlock data; cultivate agile practices into current IT setup
Info sharing workforce – breaking down processes and hence data silos; leverage use of collaborative tools such Slack, online co-edits, online workspaces / workgroups
Products vs Projects
Continuous journey – hence need to test-and-learn fast; hence need agile delivery practices; build rather than long lead time procurement
Mobile-first workforce
Field force mobility (classic use case)
Work from home; work remotely but still collaborate
Productivity tools on mobile devices
Choice of devices
Start-ups: IoT, DER, smart home, data play
Here to stay and disrupt; entrench yourself in the ecosystem of start-ups to keep and leverage specific capabilities to augment
Data silos
How to discover the data sources locked in legacy systems? Esp OT systems?
How to cleanse at source before consume?
How to digitize manual records into usable formats?
Tackling the Business/Application Architecture will take a long time due to the scale and number of people involved. Focus on Information Architecture to discover what are the data available, cleanse and digitize them so that innovation can take place faster and earlier.
Existing technology standards under challenge:
Application tech stack not aligned with new digital org desired capabilities
Existing TRM governance may not keep up
Digital technology may change faster then you can update TRM
New digital experts vs old guards (EAs):
Why are you not following the prescribed standards?
Integration governance?
Reuse of existing assets
‘Fail-fast, fix-fast’ ethos vs strict gated processes:
May not be EA prerogative to influence
But architecture endorsement is often a required ‘step’
Testing business hypothesis vs structured BRM :
New business areas or revenue ares
Targeting new segments etc
Existing BRM governance may not keep up
Processes may change faster then you can update BRM
Emergent vs long upfront design work:
Digital - often new areas to explore / new tech platforms to try and many unknowns which is not possible to have pixel perfect design until you try
Exposes gaps in digital capabilities (DevOps, PaaS/CaaS, Data Sciences, programming skills etc)
‘Walk the ground & kiss babies’:
Not hands-on in development or driving business-tech implementation / transformation
‘Ivory towers’ corporate standards gate-keepers only
Vendor-led organizartion:
If you have a strong reliance on vendor solutions, views and architecture, it exposes a gap in your response to help digital properly
Lead early transformation initiatives:
Help identify the capable individuals to jump start the digital org
Help new digital org navigate:
Reuse of configuration patterns, common physical infrastructure, Internal IT systems, practices (security, operations etc), cron jobs - help provide guidance and direction
‘Fail-fast, fix-fast’ means imperfections:
Your BRM and governance board is never gonna keep up
Let it be until the org figures the product vision strategy market positioning
Don’t be a blocker instilling old processes
Program level coordination & collaboration:
You will know what other projects or programmes are in progress; utilize those knowledge to help remove blockers
Unblock data discovery:
Existing data sources are a trove of treasure to enable machine learning, discover patterns in your customers, operations etc
Help digital org to discover these data trove through your IA
Technically unlock these data access through tools, e.g. Mulesoft, to a registry for them to easily discoverable
Help to negotiate data protection, ownership, accessibility with data owners
Help advocate agile product based approach:
Help the rest of org to understand what is product first organization and what benefits does agile brings
Why product mindset is important and why project mindset should not be a default
2 speed IT bridge:
Change agent for cultivating new ways of working in old org
Help push best practices in old org, e.g. tech talks sharing, daily stand-ups etc
Accommodate ‘chaos’ in tech stack:
New tools, platforms, development tech stack and standards (e.g. programming languages, open source tools) will be brought in
The old TRM may not be fully applicable but it is ok to accommodate the new standards so that it reflects new ways of working
#learn-it-all:
We need learn new skills and methodology (agile, CD/CI, PaaS, CaaS, new programming languages) etc
Take the opportunity to learn-it-all
Get your hands dirty, dude:
Learn by doing, e.g. pairing session with digital org
Volunteer to help
Value-add through legacy integration know-hows:
We are good with enterprise systems and products, e.g. ESB, SAP, Oracle etc
Digital org are mostly weak in these systems know-hows and how to integrate to them, protocol to use, what tools to use?
We can value add our enterprise knowledge and showing them the way
BA: Help incorporate customer journeys (some EA tools already catered for this). Include business areas or LOBs from the customer angles too. Add customer org and potential customer segments
Because most of the time, digital products customer journey maps may not include LoBs ops processes and legacy systems impacted
AA: Still relevant (include programming languages and internal products used), e.g. reactjs serverless cloud
IA: Most relevant as everything is data driven but this is also the weakest in most org
TA: Include internal products as technology stack to promote internal reuse and track usage
If sound of the points sounds provocative or offending, it is not personal. It is meant to trigger a conversation.
At the end of the day, I will want to go home