katharine Schopflin gave this presentation at the Career Development Group’s National Conference 2011. The theme this year was : "The Practical Professional", Monday 21st November 2011

1. Knowledge management
for librarians
How to become one and why
you may already be one
CDG National Conference: 21st
November 2011

2. How I became a Knowledge
manager
• Librarianship vs information
management
• An inclusive definition: Experts in
connecting
• Thinking in a KM way: knowledge
not collections

3. What is knowledge
management?
• What we‟ve always done
• Draws from
librarianship, IT, management and
internal communications
• Tacit not explicit information
• About processes

4. What do you do all day?
• Audits
• New processes
• Sharing resources
• Developing tools
• Training and development
• Project tracking
• Sharepoint

5. Skills you already have
• Organising information
• Research
• Networking
• Training
• IT

6. Skills to emphasise
• Organisational knowledge
• Analytical and strategic
thinking
• Subject specialist knowledge
• Pro-active communication skills
• Change management

7. Why it’s good to be a
Knowledge Manager
• At the heart of the organisation
• Respected management and IT
practice
• Varied work
• Good career path
• Lots of opportunities at the moment
• Well-paid

8. Why it’s not so good
• Sometimes ill-defined
• Hard to describe
• Difficult to prove value
• Need good management support
• No instant „achievement buzz‟
• Separation from front line
• Separate from collections

9. Some descriptions
• “facilitating the collection, exchange and
access to intellectual capital”
• “project tracking, intellectual capital capture
and dissemination, knowledge systems
maintenance and technical
development/troubleshooting, promoting and
training “
• “to shape, develop and facilitate knowledge
sharing across the business and develop and
promote tools and processes which increase
information flow and best practice sharing.”

10. Some more...
• “driving the adoption of knowledge and
information management solutions”
• “providing subject matter expertise for document
and records management, content
management, search and collaboration”
• “managing content architecture“
• “establishing strong relationships within the
organisation relating to collaboration and
knowledge sharing.
• “identifying knowledge needs and
continually improve KM programs and solutions”
• “measuring success of knowledge programs”

11. Thank You.
katharine.schopflin@gmail.com