Knowledge management involves systematically collecting, structuring, and distributing knowledge across an organization to support decision-making and improve competitive advantage. There are two types of knowledge - explicit knowledge which is expressed formally, and tacit knowledge which is harder to express. Knowledge resides in structured information, unstructured information, and expertise within an organization. The purpose of knowledge management is to harness knowledge resources to help an organization learn, adapt, and deliver value. Effective knowledge management involves generating, accessing, using, and transferring knowledge through appropriate strategies, technologies, and cultural elements. In the future, knowledge management will be important for organizations to gain strategic insights, overcome challenges, and build long-term relationships and productivity.

1. KNOWLEDGE
MANAGEMENT
PRESENTED BY:
PRIYANKA KHANNA
SAKSHI NAGPAL

2. ABSTRACT STUDY
• What is knowledge?
• What are the different types of knowledge?
• Where does knowledge reside?
• What is knowledge management?
• What is the purpose of knowledge management?
• What is a knowledge culture?
• Is knowledge management unique?
• How is knowledge management different from other fields?
• Why is knowledge management important?
• What are the benefits of knowledge management?
• How is knowledge management evolving in the market?
• What are the key elements of a knowledge process?
• What is included in knowledge management planning?
• How do we create knowledge?
• What are the components of a knowledge management strategy?
• How is knowledge managed effectively?
• How do you prevent knowledge loss in the business?
• What is the future of knowledge management within the business environment?

3. KNOWLEDGE
• Knowledge is a level higher than information
• It is a mix of contextual structured and unstructured raw material that is transferred
into valuable facts and figures as an assets
• It can be:
 renewed
 grown
 acted upon
“It is not only personal, it is also an evolutionary mental process – we formulate and
structure what we know”

4. TYPES OF KNOWLEDGE
• Explicit knowledge:
Knowledge which is expressed in words and numbers and shared in the form of;
Data,
scientific formulae,
product specifications,
Manuals,
universal principles, etc
This knowledge type can be readily transmitted across individuals formally and systematically.
• Tacit knowledge:
Knowledge which is something not easily visible and expressible

5. WHERE THE KNOWLEDGE
RESIDES?
• Structured Information
• Unstructured Information
• Expertise

6. KNOWLEDGE MANAGEMENT
• It is a collaborative work environment in which all untapped
and unconnected knowledge is systemically collected,
structured, and distributed enterprise-wide to support effective
decision making and improvement of competitive advantage

7. Components…
• Generating new knowledge
• Accessing valuable knowledge from external sources
• Using accessible knowledge in decision-making
• Embedding knowledge in processes, products and services
• Representing knowledge in documents, databases, and software
• Facilitating knowledge growth through culture and incentives
• Transferring existing knowledge into other parts of the organization
• Measuring the value of mission-critical knowledge assets.

8. purpose…
• to deliver value to an organization
• to harness knowledge resources and knowledge capabilities
• to learn and adapt to its changing environment
• Process: acquisition, creation, packaging, and application or reuse of
knowledge.

9. IS KNOWLEDGE MANAGEMENT
UNIQUE?
BECAUSE IT
COMPRISES
OF
Manage
Insights
Assumption
Experience
Present

10. Importance…
Accelerated pace of change
Growth in organization scope – geographic dispersion associated with
globalization of markets
Global integration
Increase in networked organizations
Growing knowledge-intensity of goods and services
Revolution in enabling technology

11. components of a knowledge
management strategy…
Appoint a Chief Knowledge Officer – CKO
Develop the Knowledge Management Strategy
Strengthen management’s commitment
Integrate Knowledge Management into core work processes
Create a discipline
Deploy technologies for enabling knowledge
Establish methods for measuring the benefits of knowledge
management

12. WHAT IS THE FUTURE OF
KNOWLEDGE MANAGEMENT WITHIN
THE BUSINESS ENVIRONMENT
• It leads to long-term program strategic commitment
• It involves a correct understanding
• It helps in know- how in the business
• It also helps in strategic resource planning {productivity}
• It act as stability factor in an unstable and dynamic competitive environment
• It also overcome obstacles and barriers
• It builds the long term building of relationships
• It leads to exchange of ideas and information