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“I didn’t know
 you did that”
Get out there and be seen!

           Jo Myhill         1
Why?
• Hidden
• NSS results
• Perceptions /
  Expectations
• Student Learning
  Experience
                             http://www.flickr.com/photos/nypl/3110116862/




                      Jo Myhill                                              2
Vision

Visibility both physically and
virtually to deliver high quality
services to the learning needs
   of our students, staff and
           researchers.

              Jo Myhill             3
What does that mean?
•   Responsive
•   Pro-active
•   Faces known and recognised
•   Skill and knowledge promoted and valued
•   Target and outcome driven


                      Jo Myhill               4
http://www.flickr.com/photos/usnationalarchives/4309793254/

                        Jo Myhill                             5
It’s all about the hits!
• Web pages
   – Guides
   – Help
   – Profiles
• Digital Library
• Blogs
• Banners
                          http://www.flickr.com/photos/library_of_congress/5853173868/


                    Jo Myhill                                                            6
http://www.flickr.com/photos/osucommons/3332955265/

                       Jo Myhill                      7
Are you free Captain Peacock?
•   Welcome Desk
•   Roving
•   Wish You Were Here
•   Welcome Back
•   On call rota
                               http://www.flickr.com/photos/statelibr
                               aryofnsw/4067538410/



                   Jo Myhill                                            8
Which way?
• Branding
• Signs
• Colours
  –   Guides
  –   Shelf ends
  –   QR codes
  –   Posters


                      Jo Myhill   9
Work that room!
•   IL teaching
•   1 to 1’s
•   Workshops
•   Desktop visits
•   Outreach activity
•   New Staff Conference
•   Student’s Union               http://www.flickr.com/photos/library_of_congress/3597337723/




                           Jo Myhill                                                             10
Impact?
•   Smiling people!
•   Questions answered
•   Good vibe
•   Purposeful activity
•   Motivation
•   Marketing
                                      http://www.flickr.com/photos/statelibraryofnsw/588258
                                      0951/



                          Jo Myhill                                                           11
best n greatest.............of all da
other universities....
spcially fr dose who dont posess
a laptop or computer
                                  12.10.11


                 Jo Myhill              12
What do you think?
  Any questions?
        Jo Myhill    13

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“I didn’t know you did that”: Get out there and be seen! by Jo Myhill

  • 1. “I didn’t know you did that” Get out there and be seen! Jo Myhill 1
  • 2. Why? • Hidden • NSS results • Perceptions / Expectations • Student Learning Experience http://www.flickr.com/photos/nypl/3110116862/ Jo Myhill 2
  • 3. Vision Visibility both physically and virtually to deliver high quality services to the learning needs of our students, staff and researchers. Jo Myhill 3
  • 4. What does that mean? • Responsive • Pro-active • Faces known and recognised • Skill and knowledge promoted and valued • Target and outcome driven Jo Myhill 4
  • 6. It’s all about the hits! • Web pages – Guides – Help – Profiles • Digital Library • Blogs • Banners http://www.flickr.com/photos/library_of_congress/5853173868/ Jo Myhill 6
  • 8. Are you free Captain Peacock? • Welcome Desk • Roving • Wish You Were Here • Welcome Back • On call rota http://www.flickr.com/photos/statelibr aryofnsw/4067538410/ Jo Myhill 8
  • 9. Which way? • Branding • Signs • Colours – Guides – Shelf ends – QR codes – Posters Jo Myhill 9
  • 10. Work that room! • IL teaching • 1 to 1’s • Workshops • Desktop visits • Outreach activity • New Staff Conference • Student’s Union http://www.flickr.com/photos/library_of_congress/3597337723/ Jo Myhill 10
  • 11. Impact? • Smiling people! • Questions answered • Good vibe • Purposeful activity • Motivation • Marketing http://www.flickr.com/photos/statelibraryofnsw/588258 0951/ Jo Myhill 11
  • 12. best n greatest.............of all da other universities.... spcially fr dose who dont posess a laptop or computer 12.10.11 Jo Myhill 12
  • 13. What do you think? Any questions? Jo Myhill 13