"we are not in Kansas anymore..."

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Emily Hopkins gave this presentation at the Career Development Group's National Conference 2011. The theme this year was : "The Practical Professional", Monday 21st November 2011

“We’re not in Kansas anymore...”
A case study of Manchester Health Information and
Resources Library’s move into a new organisation under the
NHS restructure, and how the library is evolving in a
changing and challenging landscape.

Emily Hopkins: Library Manager

Origins of the library service

Manchester PCT Library: 20
year history

Public Health Resource &
Information Centres: 30 year
history

Merger of Library & Resources

• Ongoing talks to merge the two services
• Two services had long history of working together
• Cost savings, avoiding duplication
• Merger eventually happened November 2009
• Library Manager post vacant until I started July 2010
• Combining policies, procedures
• Encouraging staff to develop & learn

350 crates…

• Became clear we
needed to vacate our
building
• Suitable alternative
accommodation not
found immediately
• Packed library & sent to
storage
• Estates worked on
finding us suitable
accommodation

NHS Reorganisation

• Complex!
• Resulted in our service moving into a different Trust

Transfer to Manchester Mental Health

• 1st April 2011
• Working with Trust Outreach Librarian
• Producing webpages, leaflets etc – all branded
• Making contacts with Learning & Development

Developing the Service

• Reviewed Library Strategy, Collection
Development Policy
• Luckily – good collection of mental health
material & overall, stock still relevant
• Reviewing journal subscriptions as we go along
• Developing user consultation

Barriers

• Trust not used to library services!
• IT issues
• Perception that we are only for Public Health
staff

What have we learned?

• Professional, transferable skills are valuable
• Flexibility!
• Detailed “subject” knowledge picked up on the job
• Need to align – and re-align – services & constantly
evaluate
• Librarians are valuable anywhere
• Oz may be a strange new land – we should embrace the
opportunities…
• But don’t look to the Wizard for answers!

I dag holder de nordiske biblioteksforeninger fælles møde i Oslo. Vores tema er de fælles udfordringer bibliotekerne har i forhold til at udlåne ebøger, hvor copyrightlovgivningen ikke giver bibliotekerne de undtagelser der skal til for at kunne købe og udlåne dem. I Danmark har vi skabt og forhandles os frem til forskellige forretningsmodeller i eReolen.dk Lige nu er alle forlag med under forskellige forretningsmodeller og det betyder at bibliotekerne i Danmark som det eneste land i verden kan stille alle danske ebøger til rådighed for borgerne. Det fantastisk og det er vi naturligvis stolte af, omend det er en dyr model som ikke er holdbar hvis flertallet begynder at låne e-bøger frem for de fysiske. I forhold til de fysiske bøger har bibliotekerne nemlig de nødvendige undtagelser i ophavsretlovgivning til at købe og udlåne alle de bøger de vil. Det afspejler sig naturligt på prisen, da de så kan indkøbe på markedsvilkår. Det kan bibliotelerne ikke hvad angår ebøger, hvor de så skal forhandle sig frem til en pris og betingelse hos dem der har ophavsretten, typisk forlaget. Det er en sådan forhandlingsløsning vi i et nationalt fælleskab har lavet i Danmark. Det og meget andet skal vi drøfte i dag for vi tror på at vi i internationale fællesskaber kan opnår endnu bedre betingelser for bibliotekerne og i sidste ende for borgerne. Det er jo dem vi er der for. Det er dybest set også derfor vi har skabt de såkaldt åbne biblioteker, hvis åbningstid er langt længere end de timer hvor der er personale. På nuværende tidspunkt har vi over 250, hvilket også er noget helt særligt Dansk. Ud over alt det skal vi fra Danmarks Biblioteksforening også fortælle om os selv, vi er nemlig også helt særlige fordi vi har skabt en organisation, hvor der både er politikere og fagfolk i samme forening. www.biblioteksdebat.dk

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"we are not in Kansas anymore..."

1. “We’re not in Kansas anymore...” A case study of Manchester Health Information and Resources Library’s move into a new organisation under the NHS restructure, and how the library is evolving in a changing and challenging landscape. Emily Hopkins: Library Manager

2. Origins of the library service Manchester PCT Library: 20 year history Public Health Resource & Information Centres: 30 year history

3. Merger of Library & Resources • Ongoing talks to merge the two services • Two services had long history of working together • Cost savings, avoiding duplication • Merger eventually happened November 2009 • Library Manager post vacant until I started July 2010 • Combining policies, procedures • Encouraging staff to develop & learn

4. 350 crates… • Became clear we needed to vacate our building • Suitable alternative accommodation not found immediately • Packed library & sent to storage • Estates worked on finding us suitable accommodation

5. Moving in to Fallowfield – March 2011

6. NHS Reorganisation • Complex! • Resulted in our service moving into a different Trust

7. Transfer to Manchester Mental Health • 1st April 2011 • Working with Trust Outreach Librarian • Producing webpages, leaflets etc – all branded • Making contacts with Learning & Development

8. Developing the Service • Reviewed Library Strategy, Collection Development Policy • Luckily – good collection of mental health material & overall, stock still relevant • Reviewing journal subscriptions as we go along • Developing user consultation

9. Barriers • Trust not used to library services! • IT issues • Perception that we are only for Public Health staff

10. What have we learned? • Professional, transferable skills are valuable • Flexibility! • Detailed “subject” knowledge picked up on the job • Need to align – and re-align – services & constantly evaluate • Librarians are valuable anywhere • Oz may be a strange new land – we should embrace the opportunities… • But don’t look to the Wizard for answers!

"we are not in Kansas anymore..."

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