1. Jennifer Thomas
Email Id: jennythomas28@gmail.com
Ph No : +971 526454486
Landline No:065749833
SUMMARY
Two years of experience in Hospitality Sales.Lookingfor suitablecareer which involvecustomer serviceand sales
to prove and enhance my existingskills and growwith the growth of the organization.
PROFESSIONAL OBJECTIVE
To be a partof prestigious organization in order to apply my skills.
Achieve individual as well as organizational goals.
SKILLS
 Quick Learner
 Zeal to work
 Posses good communication Skills
 Receptive to new ideas
 Team worker
 Good interpersonal skills
 Optimistic approach & decisiveness to turn opportunity into advantage
 Flexibility to adaptto changes.
 Vision to see reality.
ACHIEVEMENTS
 Have closed largegroups from Bangalorefor Kumarakom and Goa as well.
 Consistently over achieved the assigned target.
 Successfully closed theApple booking
WORK EXPERIENCE
Company : The Zuri Hotels & Resorts, Bangalore
Hotel Website :www.thezurihotels.com
Designation : Sales Coordinator
Duration : July 2012 – Jan 2015
Workingarea : Sales & Marketing

2. Role Profile
• Visitcompanies to meet clients to ensure their requirements are met
• HandlingLoyalty Program.
• Coordinatingwith group sales in givingleads and closingdeals with travel companies and corporate.
• Key pointcontact for all theloyalty members.
Engage the members to assistin buildingrelationship.
• Accurately complete appropriatedocumentation for required transactions.
• Tagging & maintaining loyalty member productivity report on monthly basis.
• Updating the accountmanagers regardingtheir booker points on monthly basis.
• Handlingtelephonic and web enquiries.
• Prepare the annual productivity reportfor FIT & travel agent business.
• Key pointcontact for The Zuri Hotels (Bangalore,Goa and Kumarakom) for accountmanagement for the
network in Bangalore.
• Handling sales leadseffectively and efficiently.
• Respond quickly to guest requests and complaints in a friendly manner.
• Prepares and updates customer management reports for all the telephonic enquiries and web enquiries.
• Necessary followup work is carried outon time.
• Control cost whilstensuringguests get valuefor money.
• Handling corporateclientrequirements.
• Managing weekly, monthly and annual report.
• Handlinggroup enquiries.
• Assistand supportsales personnel in expandingcustomer database.
• Ensure complianceof corporate policies and procedures.
• Coordinatesales effort in reachingor exceeding sales targets and goal s.
• Updating travel agents on the current packages and maintain relationship.
• Collatingthe information of corporate companies as per the team requirement.
• Finalized contracts for group bookings.
Company : Bimal Auto Agency India Pvt Ltd
Hotel Website : www.bimalmaruti.com
Designation : Showroom Sr.Sales Advisor
Duration : Sept 2008 to July 2012
Workingarea : Sales & Marketing
Role Profile
 Handlingshowroomsales.
 Updating the enquiries on regular basis for followup.
 Assistingtheclientin the process of product selection.
 Achievingthe target on monthly basis.
 Compilingand maintaininglistof prospectiveas a sales lead.
 Meeting and exceeding sales goals.
 Displayingand demonstratingproducts,emphasizingsaleablefeatures.
 Assistingin customer serviceissues.
 Attending trainingand enhancingthe sales skills.
ACHIEVEMENTS
 Awarded Two years best sales performer of the company 2009-2010 and 2010-2011
Sellingskill competitions organized by Maruti Suzuki

3.  SALES EXPERT
 EMERGING STAR
 2 YEARS HIGHEST SALES IN ACCESSORIES
PROFESSIONAL QUALIFICATION
Degree : B.Sc. in Biotech
Duration : 2005-2008
University : Bangalore University
XII : Surana College
Duration : 2005
X : St. Meera’s High school
Duration : 2003
SOFTWARE CREDENTIALS
Extensive knowledge of MS-Office, Opera.
PERSONAL DETAILS
Father’s Name : Mr. Thomas Joseph
Husband’s Name : Mr. Mobin Kuriakose
Date of Birth : 28thMay,1987
Sex : Female
Marital Status : Married
Nationality : Indian
Languages Known : English,Hindi,Tamil,Kannada,Telugu and Malayalam
Hobbies : Traveling,Music and socializing
Visa : Spouse (Dependant Visa)
Reference : Availableon Request
DECLERATIONS
I, hereby declare that above furnished information is true to best of my knowledge.
Date : (Jennifer Thomas)