My new and improved resume for technical writing.

1. Arthur Wilson
Phone: (425) 737-1087
Arthur.Wilson11@Outlook.com
On LinkedIn
OBJECTIVE
To Obtain an Entry-Level Technical Writing position with a major technological company that gives me an
opportunity to grow in technical aptitude and improve my technical proficiency.
EDUCATION
Bachelor of Arts: Communication
Minor: History & English
Washington State University, Pullman, WA Graduated: May 2013
Technical Writing Certificate
Bellevue College, Bellevue, WA Completed: October 2015
QUALIFICATIONS
 Proficient computer skills in Microsoft Access, Word, Excel, Outlook, PowerPoint, and the rest of the
Office Suite
 IT Experience
 Analytical thinker with demonstrated talent for identifying, scrutinizing, improving, and streamlining
complex work processes
 Can communicate information with little to no jargon
 Provides very detailed step-by-step instructions
 Experience with Developmental and Substantial Editing
 Keeps it short and simple
 Writes very well in Active Voice
 Makes User-Friendly documents
 Organized Headings and Subheadings that relate to topic
 Team and Goal-Oriented Individual
EXPERIENCE
Funko August of 2015 to Present
Receiving Team: Responsible for unloading warehouse goods and placing them in proper locations. Assists
with tracking and distributing the product.
UPS September of 2014 to August of 2015
Loader/Sorter: Responsible for loading packages into trailers and providing excellent customer care to
consumer goods. Also tasked with sending the mail to appropriate channels.
Pactera April of 2014 to May of 2014
Marketing Representative: Sold Microsoft App Producer service to content publishers in Singapore and
reported bugs in the service to Microsoft. Also wrote XML files to help websites make RSS feed. Left
because the project was cancelled.
Nintendo October of 2013 to January of 2014
Customer Service Generalist: Worked for the contract company Parker Services through Nintendo. Offered
troubleshooting help over the phone. Issues included network support, systems support, parentalcontrols,
corporate, as well as any other problems customers were having with their video game systems. Provided
step-by-step instructions to customers who had a variety of technical backgrounds.