1. KESLY KERSAINT
308 5th
Street, Apt. 3 ● Brooklyn, New York 11215
347-267-9317 ● kkersaint@ymail.com
Dear Sir/Dear Madam:
With over 15 years of experience in store management and operational leadership, I bring a wealth of
skills that would make me an invaluable asset to any retail organization. My exceptional abilities in team
building and leadership, store management, and customer service give me the insight necessary to
promote a culture of service excellence, resulting in top team performance and outstanding profitability at
all levels. My motivation and guidance have been instrumental in galvanizing teams to achieve personal
investment in the success of store operations, resulting in higher sales volume and a more motivated,
engaged workforce.
Having amassed a history of outperforming sales goals, I am confident that I would excel in your open
position as [JOB TITLE]. A sample of my accomplishments includes:
· Consistently delivering improvements in email and phone capture for new customers as Floor
Manager at Crate & Barrel.
· Boosting enrollment in store credit card program by training personnel on customer approach
methods.
· Successfully navigated the intricacies of high-volume retail sales as Customer Service Manager
of a Lowes store, generating upwards of $13M in Internet and $55M total sales in 2012.
· Achieved top money gain in district with sales results of annual $4M revenue as General
Manager/Market Leader of Foot Locker.
· Recognized for exceptional service earning Foot Lockers Manager of the Year and Customer
Service awards.
· Fostered positive environment for personnel conducive with teamwork and cooperation as Store
Manager for Payless Shoe Source.
· Honed skills in sales and customer service creating strong foundation for future roles in
management as Customer Support Specialist at Fayva Shoes.
Please find my enclosed resume to review at your convenience. Thank you in advance for considering my
candidacy. I welcome the opportunity to speak with you and look forward to your call.
Sincerely,
Kesly Kersaint
![KESLY KERSAINT
308 5th
Street, Apt. 3 ● Brooklyn, New York 11215
347-267-9317 ● kkersaint@ymail.com
Dear Sir/Dear Madam:
With over 15 years of experience in store management and operational leadership, I bring a wealth of
skills that would make me an invaluable asset to any retail organization. My exceptional abilities in team
building and leadership, store management, and customer service give me the insight necessary to
promote a culture of service excellence, resulting in top team performance and outstanding profitability at
all levels. My motivation and guidance have been instrumental in galvanizing teams to achieve personal
investment in the success of store operations, resulting in higher sales volume and a more motivated,
engaged workforce.
Having amassed a history of outperforming sales goals, I am confident that I would excel in your open
position as [JOB TITLE]. A sample of my accomplishments includes:
· Consistently delivering improvements in email and phone capture for new customers as Floor
Manager at Crate & Barrel.
· Boosting enrollment in store credit card program by training personnel on customer approach
methods.
· Successfully navigated the intricacies of high-volume retail sales as Customer Service Manager
of a Lowes store, generating upwards of $13M in Internet and $55M total sales in 2012.
· Achieved top money gain in district with sales results of annual $4M revenue as General
Manager/Market Leader of Foot Locker.
· Recognized for exceptional service earning Foot Lockers Manager of the Year and Customer
Service awards.
· Fostered positive environment for personnel conducive with teamwork and cooperation as Store
Manager for Payless Shoe Source.
· Honed skills in sales and customer service creating strong foundation for future roles in
management as Customer Support Specialist at Fayva Shoes.
Please find my enclosed resume to review at your convenience. Thank you in advance for considering my
candidacy. I welcome the opportunity to speak with you and look forward to your call.
Sincerely,
Kesly Kersaint](https://image.slidesharecdn.com/2e341b5a-951e-4f3e-a36a-2708bd9c127b-150622221523-lva1-app6891/85/kersaintcover-1-320.jpg)
