The document is a resume for John C. Faucon, a senior technical writer. It summarizes his experience writing technical documentation across multiple industries. It highlights his skills in transforming complex technical information into clear, easy-to-use documents and manuals to improve productivity. It also lists his technical writing experience at various companies such as Apple, Electronic Arts, and Motorola.

1. JOHN C. FAUCON
336 Los Pinos Way, San Jose, CA 95119
(408) 362-0365 (Home – Landline) jfaucon@earthlink.net
SENIOR TECHNICAL WRITER
Delivering Expertise and Integrity
SUMMARY
Results-oriented, professional Senior Technical Writer who delivers technical documentation solutions that contribute
to increased efficiency and productivity, and supports the attainment of organizational goals. A focused, hands-on
communicator with broad experience writing for multiple industries, including Graphics, Microwave and Electronic
Instrumentation, Medical Instrumentation, Semiconductor and Semiconductor Equipment Manufacturing, Computer
Manufacturing, Equipment I/O, Information Technology (IT), Smart Grid, Gaming, and QA/Regulatory/Safety.
• Draws on background as Electronic Technician in the United States Navy and the commercial industry to
transform highly complex, technical material into clear and easy-to-use documents that improve
efficiency and productivity, reducing the number of support calls. Skilled at devising creative solutions
that improve understanding and enable the successful operation of the product or system.
• A problem solver with superior organization skills who serves as a valued resource for Engineers, helping
solving information organization issues and freeing them up to focus on more critical tasks.
CORE COMPETENCIES
Technical Writing • Electronics Expertise • Technical Documentation • Installation Guidelines • Creativity
• End-User Manuals • Online Guides • Computer and Network Hardware • Laser Technology • BOMs
• Superior Analytic & Organization Skills • Research & Problem Solving • Oral and Written Communication
• CMS & EDM Systems • Structured/Unstructured Authoring • Graphics & Strong Visualization Skills
• Encryption and Information Security • Process & Productivity Improvement • Multiple Formats
TECHNOLOGY
Computer Platforms: Macintosh, PC compatibles, Sun, and SGI
Operating Systems: Apple OS X, Microsoft Windows XP, Vista, Win 7, UNIX, IBM’s OS/2, and Novell
Netware V3.12, 4.1
Word Processors, Adobe FrameMaker V7.1-11, Microsoft Word 2003, 2007-2010, Sweet XML Editor,
Desktop Publishing: XMetaL Author V 9.0, Apple Microsoft Word 2011, InDesign CS3, and PageMaker
V4.0, Corel Ventura Publisher V4.2/5.0
Spreadsheet/Databases: Excel 2003, 2007, 2010, and Access ’97, Microsoft Works V1.0 to 3.0
Graphic Design, Presentation, Adobe Illustrator CS3, CS5, CS6 and Photoshop CS3, CS5, CS6, Corel Draw X6, X7
Screen Capture Programs: Microsoft Visio 2010, PowerPoint, Omnigraffle Pro, and SnagIt
Engineering Design Tools: Autodesk’s AutoCAD Lite V4.0, AutoCAD V13, and Parametric Technology Corp.’s
Pro-Engineer V17 (ProE)
Other Software Tools: Adobe RoboHelp 7/8, Dreamweaver CS3, Microsoft FrontPage, Microsoft Project
V4.0, and Adobe Acrobat Pro Vs 7, 8, 9, Shareware, Knowledge Base (KB)
equivalent (3 yrs), Customer Relationship Management (CRM) (2 months)
Programming/Coding/ C, C++ (Student), eXtensible Hypertext Markup Language (XHTML/HTML), CSS,
Markup Languages: XML, JavaScript, UNIX, and FORTRAN
Certifications: Currently studying CCNA Training for Cisco CCNA certification.

2. John C. Faucon jfaucon@earthlink.net Page 2
PROFESSIONAL EXPERIENCE
Representative Projects - Contract/Permanent Employee
Data Physics Corp, San Jose, CA – (04-15 to 02-16) – Senior Technical Writer
Researched, wrote, and edited Installation & User Guides for Analyzer and Controller software and limited hardware
products for use with Shake Table hardware products using Microsoft Word 2010, Corel Draw x7, Acrobat Pro 9, and
JIRA (Shock and Vibration Testing Industry for Aerospace, Automotive, and Quality Assurance Industry Testing).
Silver Spring Networks, Redwood City, CA - (01-14 to 05-14) – Senior Technical Writer
Researched, wrote, and edited test procedures, smart grid enterprise/networking software, SAS, user/management
docs using Microsoft Word &Visio 2010 and FrameMaker 11 (Regulatory Power Industry, IT Security Technology).
VeriFone System, Inc., San Jose, CA - (09-13 to 11-13) – Senior Technical Writer
Researched, wrote, and edited internal and OEM system inspection, test, and software packaging and update
installation documents for mobile point-of-sale products (Encryption and Information Security Technology).
TE Connectivity, Ltd., Menlo Park, CA - (10-12 to 2-13) – Senior Technical Writer
Created performance/test requirement standards and assembly procedures for Aerospace, Defense, & Marine
connectors based on engineering input and test reports adhering to Aerospace and MIL-SPEC regulatory standards.
Digital Dynamics, Inc., Scotts Valley, CA - (04-12 to 9-12) – Senior Technical Writer
Created an industrial I/O control user guide directed at the semiconductor industry based on Field Programmable Gate
Array (FPGA) technology, patent application exploratory work, and research for marketing datasheets.
Apple, Inc., Cupertino, CA - (4-11 to 9-11) – Senior Technical Writer
Created QA compliance hardware test procedures and a software Developer’s Guide for new Thunderbolt interface
with graphics, screen captures, and key information applicable only to the Apply (Mac) platform, using XML editor.
Electronic Arts, Inc. (EA Games), Redwood City, CA - (10-10 to 4-11) – Senior Technical Writer
Revised and edited software test procedures and E-commerce/Information Security standards for QA online group.
Built Standards documents with Word 2007 and Visio. Edited internal wiki sites using HTML.
Motorola, Inc., San Jose, CA - (8-09 to 11-09) – Senior Technical Writer
Converted FrameMaker 8 manual content into online Help files (Adobe RoboHelp 7) in support of Administrator’s
Guide used in network discovery of wireless hot/weak spots within a building or structure.
LightPoint Corp., Sunnyvale, CA - (6-07 to 2-08) – Senior Technical Writer
Researched, wrote, and edited software reference manuals and user guides, and hardware installation manuals for
research/development (R&D) and manufacturing automated test equipment (ATE).
Sun Microsystems, Inc., Menlo Park, CA - (01-07 to 4-07) – Senior Technical Writer
Researched, wrote, and edited X64 server software installation guides, software release notes, hardware installation
guides, product notes, common software utilities manual and command line interface (CLI) tools.
PREVIOUS CAREER HISTORY
• Sr Technical Writer - Ampro Computers, Inc., x86 Based Embedded Computers/Installation/Reference
• Sr Technical Writer – Hewlett-Packard Corp., Network Servers/CMS/Disk Systems/ User/Reference Manuals
• Senior Technical Writer – RapidStream, Inc., VPN Administrator’s User Guide
• Technical Writer – Molecular Dynamics, Inc. (Life Sciences) DNA Sequencing User Manual
• Technical Writer – Applied Materials, Inc., Semiconductor Equipment HW/SW User Documentation
• Engineering QA Assistant, Technical Report Writer – Underwriters Laboratories, Incorporated
• Inside Salesman and Technical Support – Continental Resources, Incorporated
• Production Test Technician, Calibration Technician, Lab Supervisor – California Microwave, Incorporated
• Radar Technician – United States Navy
PROFESSIONAL DEVELOPMENT

3. Received Electronics training in the United States Navy and working towards a Degree in Technical Communications.