Karina Rodriguez is seeking a position that utilizes her over 8 years of clerical, administrative, and customer service experience. She has worked in staffing coordination and human resources roles. Her experience also includes medical records management, data entry, and administrative support. She is bilingual in English and Spanish and proficient in Microsoft Office applications.

1. Karina Rodriguez
358 Samuels Ave, Hazleton PA 18201
570-578-2745
rodrik0606@gmail.com
OBJECTIVE
To obtain a position where my training, experience, skills, and abilities can be fully
utilized with added responsibility and challenges. Be able to obtain an opportunity for
career development. Able to grow within the company.
QUALIFICATIONS/SKILLS
• Bilingual: Fluent Spanish/English
• Over eight years of Clerical/Administrative experience
• Over six years Healthcare Field experience
• Over three years of Customer Service experience.
• Software Knowledge: Microsoft (word, excel, power point, access)
• Basic knowledge of State and Federal Employment Laws/Regulation
• Conscientious work ethic, Willingness to learn, Detailed-oriented, Organized , Good
Interpersonal/Communication skills, Multitask
EMPLOYMENT
Procure Personnel, Hazleton, PA Jul/2013-Feb/2015
Staffing Coordinator
• Maintained contact with client about staffing needs
• Interviewed and evaluate candidates/applicants
• Contact candidates in order to commence work processed for hiring
• Correspond with new employees from initiation to hiring
• Perform paperwork associated with all processes within the processes of hiring
• Updated both candidates and employees of all procedures pertinent to hiring and post
hiring
• Completed E-Verify, background check and setting up drug screens
• Manage other general office duties such as faxing, copying, mailing, and filling
OneSource Staffing, Hazleton, PA Feb/2009 - Sep/2012
On-Site Coordinator (EB Brands)
• Managed and Supervised over 40 employees
• Maintained and updated the production headcount according to dismissals/ new hires
• Coached and mentored at a management level
• Edit punches and entered new hires in the computerized work records punch system
• Performed HR tasks such as verbal/written warnings, arrange time off and dismissals
• Orient New temps= completed new hire orientation
• Liaison between temps and EB Brands/One Source
• Send out daily reports regarding staffing and client
• Entered data into the system such as attendance points/dismissals etc

2. • EB Brands Duties:
• Data entry (entered orders into File Maker Pro System).
• Train associates
• Work Orders
• Quality Control
• Quality Assurance
• Picking
• Inventory
• Receiving
• Shipping
Administrative Support Clerk (PPL Solutions)
• Performed basic typing and clerical services
• Prepared and maintains various record, report, correspondence, and memoranda
• Received, reviewed, and directed correspondence
• Maintained files and recorded management systems
• Created reports for specific clients
• Create Manual invoices
• Reconcile Accounts
• Research Accounts
North Hudson Community Action Corp., Passaic, NJ
Presumptive Eligibility Clerk/Finance Manager May/2007 – Nov/2008
• Process application for uninsured patients
• Follow up on patients Medicaid status and post-partum patients
• Obtained pre-authorization from insurance to pay for services
• Responsible for monthly UDS report
• Input/output patient data in the system
• Greet and provide information to patient
• Verified patients insurance for service
• Schedule appointments, place reminder/confirmation calls to patient
Health Information Management Clerk
 Tracking system of new medical records
• Review all entries on medical record to comply with documentation guidelines
• Filling loose reports
• Follow-up on abnormal reports
• Pull and file medical records requested
• Released patient information according to HIPAA regulations
• Merged duplicated medical records
• Correct patient data
• Purged inactive medical records to comply with NJDHHS for Health Record Retention
Hackensack University Medical Center, Hackensack, NJ Jan/2002 – Oct/2006
Unit Coordinator/Clerk

3. • Kept staff updated with any changes on protocols, safety, JCHAO, etc.
• Resolved inquiries
• Trained new clerks
• Physician order entry
• Inventory control
• Maintain control of record and follow-ups on work in progress
• Verify, revise, and arrange appointments, and meetings
• Scheduled special procedures and appointment
• Handle high volume incoming calls and mail
EDUCATION
McCann School of Business, Hazleton, PA Jul/2009-Dec/2010
Human Resource Management
Passaic County Learning Center, Paterson, NJ May/2001-Jun/2001
GED
REFERENCES AVAILABLE UPON REQUEST