April Armstrong is seeking a challenging HR role where she can apply her diverse skills and experience. She has over 15 years of experience in HR including generalist roles at Freeport-McMoRan supporting various departments. Her experience also includes international HR, immigration, and paralegal work. She has strong communication skills and knowledge of HR systems like SAP and PeopleSoft.

1. APRIL ARMSTRONG
5808 W Beth Drive – Laveen, Arizona 85339
602-206-1584 aarmstrong6108@gmail.com
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OBJECTIVE: To obtain a challenging and dynamic Human Resource role where my diverse abilities and
experiences will make a valuable contribution to the organization.
SUMMARY OF QUALIFICATIONS:
• Excellent interpersonal communication skills, both written and oral.
• Capacity to exercise independent judgment and decision-making abilities, and a high-level of
confidentiality.
• Competence to identify problems and use resources to solve/eliminate the problems.
• Working knowledge and use of SAP, Peoplesoft and HR Shared Services systems.
• Ability to comprehend in a brief amount of time, the full-range of client-oriented job duties,
including attention to detail, efficient case processing, working under deadlines, professionalism
and familiarity and use of office technology.
• Broad knowledge of U.S. non-immigrant work visas (H, L, TN).
• Capable of working independently and efficiently.
• Knowledge of Windows, Word, Excel, PowerPoint, Outlook and Explorer.
PROFESSIONAL EXPERIENCE:
FREEPORT-MCMORAN CORPORATION – Phoenix, Arizona
December 2014 – present
HR Generalist II
• Support MIS/AP/Payroll, HR, Health & Safety, Global Supply Chain and FM Mining Company (projects)
departments within Freeport with regard to workforce planning and forecasting needs of each dept.
• Implement HR goals, processes, practices and systems to build organizational and people capability (i.e.,
staffing, performance management, training & development, employee relations).
• Implement workforce planning and forecasting initiatives in alignment with site and corporate HR
processes and goals.
• Collaborate with site HR leadership in order to provide advice on HR, labor regulatory issues; providing
coaching to leaders to support effective relationships with their employees.
• Implement cost effective and practical HR solutions while ensuring the ability to attract and retain
required skills.
• Implement projects as directed by site HR leadership, facilitating change management, engagement,
coaching and advising of stakeholders.
• Utilize corporate support resources to deliver tactical and operational support by ensuring effective
delivery.
• Collaborate with senior leadership on a daily basis to identify gaps and propose and implement changes
in line with the strategic plan of the organization.

2. • Implement HR improvements as directed in order to improve operational effectiveness and efficiency in
the site.
FREEPORT-MCMORAN CORPORATION – Phoenix, Arizona
August 2010 – December 2014
International HR Generalist II
• Proactively create, update, and deliver communications, including brochures, pamphlets, and
orientations, to promote and enhance understanding of the International Assignment program
and policies.
• Advise international assignees and managers regarding Freeport-McMoRan’s international
human resources policies and procedures.
• Train new and existing employees on International HR systems, policies and processes and
educate them on the theories used.
• Implement projects as directed by site International HR leadership, facilitating change
management, engagement, coaching and advising of stakeholders.
• Oversee, update and implement both the mobilization and demobilization processes.
• Provide direction, subject matter expertise and functional leadership to high-priority
international HR related projects and processes as directed by senior HR management.
• Provide resources and guidance to customers regarding Human Resources processes and
manage related activities and requirements.
• Implemented HR improvements as directed in order to improve operational effectiveness and
efficiency in the department.
FREEPORT-MCMORAN CORPORATION – Phoenix, Arizona
April 2008 – August 2010
Immigration and Tax Specialist
• Facilitate green card processing to include Taleo/ATS updates, recruiting methods and assisting
hiring manager with candidate reconciliation and interview processing.
• Provide back-up for HR Generalist with new hire and on-boarding process, travel arrangements
and KPMG LINK reports.
• Implement, maintain and provide training on new web-based file system (Metasource);
coordinate with PTFI and Corporate staff.
• Coordinate with KPMG regarding the tax equalization program (maintaining tracking system,
issuing payment notices, processing payments through payroll and working with accounts
payable on collections).
• Respond to immigration inquiries from employees, managers and HR representatives.
• Assist in the decision making process in regards to green card sponsorship and the types of visa
pursued.
• Update and maintain work site employee spreadsheet of visa sponsored employees and provide
to HR managers on monthly basis.

3. • Explain and assist international assignees with obtaining required documentation for purposes
of applying for appropriate work visas abroad.
FRAGOMEN, DEL REY, BERNSEN AND LOEWY (FORMERLY LITTLER MENDELSON) – Phoenix, Arizona
August 2005 – April 2008
Senior Paralegal
• Report directly to three attorneys with broad ranged responsibilities that encompass the timely
and complex preparation of cases from initiation to approval.
• Mentoring and training of new paralegals and attorneys on petition preparation and database
usage.
• Developer and facilitator of monthly intensive training sessions for paralegals and attorneys on
country specific rules and regulations.
• Update and develop country-specific process maps, e-mail and letter templates and
questionnaires used by the attorneys and paralegals.
• Coordinate with attorneys to ensure potential issues are resolved and addresses.
• Prepared U.S. non-immigrant visa (H, L, TN) petitions.
• Effective case management using Outlook calendaring and Excel spreadsheets.
• Conduct Power Point presentations on company protocol, country processes and regulations.
BOWMAN AND BROOKE – Phoenix, Arizona
May 2005- August 2005
Case Assistant
• Prepare subpoenas, notice of depositions and settlement demands.
• Assist in monitoring calendar warranty cases and upcoming deadlines.
• Prepare disclosure statements and documents to be produced.
CHECKFREE CORPORATION – Phoenix, Arizona
January 2004 – May 2005
Customer service associate
• Contact businesses and resolve payment issues of our customers with their accounts.
• Resolve hostile or frustrated clients’ issues and diffuse the situation by trying to find a solution
to their issue.
• Constantly strive to improve the service that we provide to our customers.
PHOENIX POLICE DEPARTMENT - Phoenix, Arizona
February 1995 – September 2003
Police officer
• Responded to calls for service; properly and thoroughly investigated crimes.
• Proficiently wrote and critiqued police reports on a daily basis.
• Understood A.R.S. and how to apply them to situations under investigation.

4. • Supervised and trained colleagues for various public educational events and projects.
• Instructed Law Related Education courses to students of various ages.
EDUCATION:
Villanova University – Villanova, Pennsylvania
Master of Science Human Resource Development – December 2016 – all coursework and requirements
met
Northern Arizona University – Flagstaff, Arizona
Bachelor of Science in Criminal Justice
Long Technical College East Valley Campus – Phoenix, Arizona
General Practice Paralegal Certificate/ABA approved program
Rio Salado Community College – Tempe, Arizona
Associate of Arts in Law Enforcement Technology
PROFESSIONAL CERTIFICATIONS AND/OR AFFILIATIONS:
National SHRM Membership
PHR Certification - 2016