Angela D. Davis has over 5 years of experience in customer service, HR, and recruiting. She currently works as an HR/Recruitment Specialist for Aim Nationalease, where her responsibilities include ensuring driver/mechanic needs are met, aggressively pursuing qualified candidates, and managing applicants. She previously worked as a Customer Service Representative for Labor Ready, and as a Medical Assistant for Dr. Ricotti. Davis has a Master's in Healthcare Management from American Intercontinental University and various certifications.
Dear Sir/Madam,
I am presently seeking out an employer who will allow me to utilize my administrative support, customer service, organizational abilities and computer knowledge.
As you will find in my resume that I have attached I make sure that customers have a full understanding of what to expect from me and deliver on my commitments. I enjoy building
customer confidence by listening to customers’ needs and concerns and addressing them with diligence. My thorough knowledge of a company's policies, procedures, and products allows me to solve customer requests independently and take the initiative to research problems on my own and find workable solutions.
I am a highly focused employee who gets outstanding results. I am consistently coming up with newer, more efficient ways to complete my work. I am very detail oriented and do an excellent job prioritizing my tasks to ensure key objectives and deadlines are met. I also understand the relative importance of projects assigned to me and consistently meet expectations.
If you feel that my qualifications have met your needs, please call me at your earliest convenience to schedule an interview. I look forward to discussing this position with you more in detail.
Thank you for your time and consideration.
Sincerely yours,
Yvette M. Uthmann
Enclosures
Dear Sir/Madam,
I am presently seeking out an employer who will allow me to utilize my administrative support, customer service, organizational abilities and computer knowledge.
As you will find in my resume that I have attached I make sure that customers have a full understanding of what to expect from me and deliver on my commitments. I enjoy building
customer confidence by listening to customers’ needs and concerns and addressing them with diligence. My thorough knowledge of a company's policies, procedures, and products allows me to solve customer requests independently and take the initiative to research problems on my own and find workable solutions.
I am a highly focused employee who gets outstanding results. I am consistently coming up with newer, more efficient ways to complete my work. I am very detail oriented and do an excellent job prioritizing my tasks to ensure key objectives and deadlines are met. I also understand the relative importance of projects assigned to me and consistently meet expectations.
If you feel that my qualifications have met your needs, please call me at your earliest convenience to schedule an interview. I look forward to discussing this position with you more in detail.
Thank you for your time and consideration.
Sincerely yours,
Yvette M. Uthmann
Enclosures
1. Angela D. Davis
1454 Robbins Ave. Niles, OH 44446 (330)766-3966
angeladavis0520@yahoo.com
Personal Summary:
Highly motivated professional with over five years experience in customer service, HR, and recruiting.
Self-starter capable of functioning with minimal supervision. Known for taking initiative, embracing
challenges, and working well under pressure in order to meet deadlines. A team player who is
attentive to detail, organized, and results oriented.
Education:
AMERICAN INTERCONTINENTAL UNIVERSITY Schaumburg, IL
Master’s (MBA) – Healthcare Management-HR Management-Operations Management 2013
Work History:
HR/Recruitment Specialist 08/2014-present
Aim Nationalease Girard, OH
Responsible for ensuring driver/mechanic/office requirement needs are met while prioritizing
hiring needs dependent on areas of greatest need
Aggressively pursue qualified candidates to join the company by selling the operations,
benefits, and pay
Utilize applicant tracking system to process and track applicants in addition to running all
required pre-employment reports
Manage inbound calls from applicants, schedule necessary interviews, drug screens, physicals
Remain in close contact with regional managers and directors for the constant changing needs
Ensure all applicants are in compliance with DOT regulations
Develop and maintain candidates and leads for constant growth and change within the company
Develop relationship with new hires to ensure retention
Utilization of Tenstreet programs and social media to recruit qualified candidates
Customer Service Representative 2012-2014
Labor Ready, a TrueBlue company Warren, OH
Process job orders and provide customers with associates under the right match dispatch motto
Successfully conduct behavioral interviews to ensure the discovery and delivery of the most
effective associates
Process payments for associates; responsible for adhering to their needs while simplifying
office procedures by enforcing weekly pay schedules
Assume responsibility over accounts receivable in order to be true to Labor Ready’s payment
terms and assuring timely payment
Took lead within the branch on all recruiting aspects
2. Ensure compliance standards are met, both internal and external standards, relating to
background checks, drug screening, and safety protocol to adhere to the beliefs of Labor Ready
as well as each customer
Medical Assistant 2009-2012
Dr. Ricotti Warren, OH
Oversee the filing and handling of charts within the office
Maintain patient charts according to HIPAA regulations
Run multi-phone line, take messages, call in prescriptions, schedule appointments/procedures
according to hospital availability and doctor’s schedule
Conduct billing procedures; also collect deductibles and co-pays to ensure payments were made
in a timely manner in order to create a successful office for the doctor
Perform patient check out procedures, schedule follow up and/or referral visits
Monitor inventory including medication/injectable and immunizations, i.e., expired
medications/equipment, recalls and patient tracking
Cashier 2008-2009
Wal-Mart Cortland, OH
Sought out and engaged customers in a friendly and professional manner and provided
impartial, knowledgeable advice about all product offerings
Provided outstanding customer service by effectively engaging customers, identifying their
needs, and offering the best solution to successfully close a sale
Train multiple new employees on front end operations
Training:
Merchant Integrity Administrator Certification-2012
Department of Homeland Security Verification Training-2012
OSHA 10 Certified-2014